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AJIO Complaints & Reviews

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Last updated Apr 25, 2024
Complaints 4094
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AJIO reviews & complaints page 10

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B
BKManjunath
from Bengaluru, Karnataka
May 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ajio frauds not taking returns

I have booked for return pickup but intentionally cancelling Ajio to cheat peoples

It has a 15day return policy but these buggers not processing

Order FN[protected]
Product Flat front cargo shorts with insert pockets
Return ID #RT[protected]

Order 5N[protected]
Product Giometric print stright kurta set
Return ID #RT[protected]...
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B
BKManjunath
from Bengaluru, Karnataka
May 14, 2023
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Clothes

Website:Www.Ajio.com

I have bought some clothes in that i got 2 large product and i placed for return as it has 15days return policy and after 3days they cancelled the return without any intimation and now they creating the stories and internationally time passing in phone call as well as chat desk

Why are you peoples keep cancelling my return?

Take out your product immediately

Order FN[protected]
Product Flat...
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C
Clpa
from Mumbai, Maharashtra
May 12, 2023
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Ajio delivered wrong product and not accepting the return

I had ordered jack and jones mens tshirts on first week of april . On 19th april i recieved my order but it was totally different from what i had ordered. I recieved reliance jio kids tshirts . On returning the product the customer care said we cant accept the product as it is not send by us.

Now they are forcing me to keep the product which i had not ordered. I had already made the payment of rs 1650approx.

How...
+2 photos
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S
seharelectricals
May 11, 2023
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MY WIFE Account Hacked

Address:29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

My name is Shadab Ahmad Khan my wife ajio account haked by some frauduster
email id- [protected]@gmail.com
Mobile no. - [protected]
Incident took place on 11.05.2023
A person impersonated as the delivery person and asked for OTP to cancel the order, but scammed my wife and used it to access my wife account.
Went into the e-wallet and took out Rs.2000 and transferred the money into his account.
He...
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D
Dipankar Sen1
May 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wallet cash unusable

The AJIO is not allowing to use my money at the wallet, it's the cash money added to the wallet, a part refunded for a return. However, the cash is being used to purchase items, it's showing the money, but not getting used. The Customer Care agents ate up my three hours over phone, but nothing happened. It's still there. The price of the item may increase tomorrow, etc, who would pay the difference? The AJIO points got expired in the passage...
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S
saud.ahmad
from Mumbai, Maharashtra
May 7, 2023
May 11, 2023
This thread was updated on May 11, 2023
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Item not reflecting under order page and not able to return

The item that I bought from Ajio is not reflected under the order section of my profile page. It shows no items bought by me, and hence I'm not able to return the product. This is extremely poor service provided by Ajio team....
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A
Amitsab1979
from Pune, Maharashtra
May 6, 2023
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PNG gold coin fraud

We had placed an order for a gold coin which was delivered to us on April 6th.
Ajio ended us sending us a wrong product which was the cheaper Vedhani.
After a lots of follow ups, they took the product back.
Since than they are not refunding our money and just responding with their template based standard responses without assuring when they would do the actual refund.
This is a precious metals case where they are...
+10 photos
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A
Anupradeepa
May 5, 2023
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Not yet received my refund

I have ordered a product in Ajio.com and paid for it using UPI, i have cancelled the product on 30th Apr but i have nor received my refund....
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J
Jojo M Paul
May 5, 2023
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Return issue

Respected sir,
I have ordered a product from Ajio with order id FN[protected] which have been delivered 2 weeks back and it has a defect ( faded colour ) then i requested for a exchange #EX[protected], the exchange got cancelled itself. Then i tried to make a return request but it cannot be placed even it's showing that the return request can be placed till April 21.
Also i had registered several complaints in the ajio customer...
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E
esalonee
May 4, 2023
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Return pick up not arranged

Hi
Ajio is not arranging pick up of my 4 products and giving me fake further dates all the time. Have tried to reach them through every possible media- calls, chats, emails, tweets, instagram

1.RT[protected]
2. RT[protected]
3. RT[protected]
4. RT[protected]...
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S
Saif_11
from Jaipur, Rajasthan
May 1, 2023
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Return Issue/unnecessary pickup rescheduling

Address:its an online shopping app

My name is Saif, and I've requested for the return of a few items that I bought via the AJIO app last month.
The problem is that they don't want to pick up my return packages, which results in an unnecessary rescheduling of the return date. To make matters worse, after the return window has passed, they are cancelling my returns and telling me that I have exceeded the return window even though I submitted the request within two days...
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G
Gaurav.gkp.1
Apr 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ajio not refunding my money

My all three ajio products are picked on 12th April 2023 and reached to warehouse. but till now no refund initiated. Please refund my money. I am sharing return ID: RT[protected], RT[protected], RT[protected] .
Ajio kept both my money and product. They are stole my product...
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G
Gaurav.gkp.1
Apr 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ajio not refunding money

My all three ajio products are picked on 12th April 2023 and reached to warehouse. but till now no refund initiated. Please refund my money. I am sharing return ID: RT[protected], RT[protected], RT[protected] ....
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G
Gaurav.gkp.1
Apr 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Most corrupt organisation ajio not refunding

My all three products are picked and reached to warehouse. but till now no refund initiated. Please refund my money. I am sharing return ID: RT[protected], RT[protected], RT[protected]
Please refund my money....
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S
Shital odedra
from Porbandar, Gujarat
Apr 27, 2023
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Regarding refund

Website:www.ajio.com

I ordered tommy hilfiger shoes from ajio but they delivered me wrong styled shoes as how brand and colour was same of shoes but it was different from what was shown, so I created return req on 11 April 2023 and product aas picked up from me on 18 April 2023 and there promised refund date was 24 April but still they are not responding for my refund these is heartbreaking when you order from online expecting you will get great deal and low...
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N
Nisarga98
Apr 27, 2023
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Refund not initiated even after 3 weeks

I had returned a product on 12 April as the product delivered was different from the picture shown on the website.
The color and the brand name attached to the product was the same as that of the ordered product but the pattern of the product was totally different. The tag also was intact. But still even after 3 weeks of returning I have not got the refund yet.
And AJIO customer care is totally useless, they don't respond .br...
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N
NedraHx
from Mumbai, Maharashtra
Apr 26, 2023
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I'm unable to order

I can add products to my bag but it shows up as Sorry you cannot place an order...
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N
neha phookan
Apr 26, 2023
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Not received refund

I haven't received my refund yet. It's almost about to be a month now. The refund was supposed to be initiated on 31/03/2023 but its still not being received by me. I also provided the bank details for the refund but no use. They consumer complaint phone number people are not helping, they're just asking me to wait for some time but nothing till now....
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R
Ratnamayee
from Cuttack, Odisha
Apr 25, 2023
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I am complaining about return and refund policy of Ajio app

Website:www.ajio.com/my-account/orders

I purchased two items from the Ajio app (a floral wovern soft silk saree and a Zari-woven saree with tassels). The first item arrived on April 12, 2023, with its price tag, but the second arrived on April 15, 2023, without it. And after receiving the product, I discovered that the quality is poor and returned it right away. However, when the Ajio Delivery agent boy arrived to pick up and verify the product, he refused to accept it because...
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S
Sahithi Channel
from Mumbai, Maharashtra
Apr 25, 2023
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Gift reward not given to me

I ordered above 20000/- for gift of 4 wheel trolley bag.i got mail after return period over we will send you a free gift coupon code.i placed two orders individually both are delivered successfully.both got mail of free gifts . On 17tg is the promised date of gift coupon.but they send only one coupon.tgat too not delivered to me.im asking about second order gift they not responding properly.always file a complaint and next send irrelevant...
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