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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 4, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 193

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N
NahNopeNever07
Aug 11, 2020
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Address: Sahibabad

Have returned my product on 7th august’20 after struggling for days to make that happen. The agent said that the amount will be credited within 4-5 hours and on contrary to that i still haven’t received any amount at all. Adding the screenshot here for your reference.
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    V
    VasaviUdayagir
    Aug 11, 2020
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    Resolved

    Address: Flat no 404, Vasavi Residency, Balaji Complex, Nandyal, Kurnool DST, A.P, 518501
    Website: Ajio.com

    I want my refund back just now. Please make sure you won't loose customers faith by delaying problems they faced. Please make sure you update the refund status as you do for delivery status. If we send mail no human respond and if we call the helpline number then also no human will respond and they keep call on hold for hours. I want to suggest you that please improve your services towards customers by watching other platforms like amazon and myntra and please make sure that you pack damage free products before shipping.
    +3 photos
    Aug 11, 2020
    Complaint marked as Resolved 
    Refund credited with in 3 hours after raising complaint on this platform. Anyway thanks to Ajio and this consumer complaints website
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      D
      Dasari sreedevi
      Aug 11, 2020
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      Address: Bhakarapet,balija street,Chinagotigallu(mndl),chittoor(dist)

      Dear sir/mam,

      The amount is not return plz return my money back
      Oder id:fl[protected]
      Return id #rt19677781

      Plz check and verify and solve the issue as soon as possible
      +2 photos
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        A
        Amittttt
        Aug 11, 2020
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        I ordered 4 products from ajio app and amount of rs.2229 is deducted from my account... Payed through g pay.. But i have not received any order id or message of confirmation of order.
        +1 photos
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        Aug 16, 2020
        Updated by Amittttt         I have not get any response from ajio yet...When will I get the refund?
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          S
          Sharath Jaishetty
          Aug 11, 2020
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          I have ordered a product of ajio online and the have returned it because the size doesn't fit. The return was initiated a month back and no reply for it still. No reply to any mails. No response for customer care call.
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            J
            Jerry2029
            Aug 11, 2020
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            Website: Www.ajio.com

            I had a order of id fl[protected]..in which i had size issue and i had returned.. I had recieved full order on 28th june and the order was returned... Still i had not recieved the refund money.. I had already discussed with customer care of ajio and they said their logistic team had not revieved order. I am having return reciept which i showed and the problem was resolved on 23rd july then also refund not recieved... I have problem resolution mail also. Today 44 days passed from the return date. Still no resolution and refund.
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              S
              Saakshi Malage
              Aug 11, 2020
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              I had placed an order for jumpsuit of ₹664 i had paid this amount and waps successfully debited from my account. But the order didn't placed since 3 days. I had mailed ajio 3 times regarding same issue but no any order placed. I just want my money back immediately today itself.
              Ajio is the worst shopping platform and not willing to shop anymore here just want my money back.
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                M
                MD wasim9896
                from Bengaluru, Karnataka
                Aug 10, 2020
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                I have returned the product having order id is fl[protected]. The total amount for this order was rs. 2181.90 but they only refunded me rs. 1759 and still rs. 422 has to be refunded. I have regularly followed up via email and customer care but they aren't responding properly. The complaint id generated for this case is com[protected]. Kindly do the needful
                +1 photos
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                Aug 21, 2020
                Updated by MD wasim9896                 This complaint is not resolved yet
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                  M
                  Mr furious
                  Aug 10, 2020
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                  My order has not been delivered to me and it is showing that it has been delivered. I reported this issue twice yesterday and today also but nobody responded to my complaint. This was very disappointing thing as it was my first time on ajio. I will never shop from ajio now and neither suggest anyone to do so. I want my order or else my money should be refunded to me. That s it.. Why do these people open companies when they can't address and resolve their customer's problems. This is very horrible thing.
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                    M
                    Mr furious
                    Aug 10, 2020
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                    I have not received my order and it is showing that it has been delivered on 9 th august. Ai have reported the issue twice and even tried to call the office but nobody responded me. This is was really disappointing thing as it was my first time on ajio and i had ordered a gift that they have not delivered me yet and i have not got reply from the company. Why do they open up companies when they can't address and resolve their customer's problems. I want my money back as soon as possible. And justification too why it happened.. This is horrible one. I won't ever suggest anyone to use ajio..
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                      S
                      S moni
                      Aug 10, 2020
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                      Address: Siripuram, Vishakapatnam

                      My amount of 1147 got deducted on august 8 at 11:48 pm but orders has not placed.
                      AJIO customer support has been notified about the posted complaint.
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                        S
                        sivanagaraju puli
                        Aug 10, 2020
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                        Address: ongole

                        Hi this is puli shiva nagaraju, on 7th of august when i was shopping in ajio app my money 12, 380.34 rs debited but order was not conformed. Through phone pay transaction id p2008071516409414350292. Then after i contact customer care then after i got mail from your side with in the subject is amount will credited with in 48 hrs. 72 hrs completed but till now my money not credited in my account. Please clear this issue, and credit my money to my account.
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                          J
                          jenisonleo
                          Aug 10, 2020
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                          I have ordered a product of ajio online and the have returned it because the size doesn't fit. The return was initiated a month back and no reply for it still. No reply to any mails. No response for customer care call.
                          AJIO customer support has been notified about the posted complaint.
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                          My situation is same so response to my message

                          i initiated a return of order and no reply for it for more than a month. - Comment #3717108 - Image #0
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                            A
                            Aarfeen Aalia
                            Aug 10, 2020
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                            Transaction of rs 3487 failed about 2 months ago but refund did not happend. Already raised 3 complaintss.
                            AJIO customer support has been notified about the posted complaint.
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                              R
                              Rashmiiiiiiiiiiiiii
                              Aug 10, 2020
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                              This was my 1st order from ajio and i have understand why i shouldn't fall prey for anything being advertised on television i ordered 1 shirt and it looked very cheap in quality and the price i paid was 1511 so i decided to return it. The pick up happened the next day after placing return request but the initiation of refund is not happening and die date has already ended. The refund id is #rt20202114. I am complaining early as i have now understood how fraudulent this site is
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                Shifana Sherief
                                Aug 10, 2020
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                                I have made a upi payment through googlepay dated 08 aug2020. My money got deducted from the account but the order is not confirmed
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                                  R
                                  Renuka kshirsagar
                                  Aug 9, 2020
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                                  I am waiting for my refund money from ajio
                                  Kindly help
                                  There customer services not working so resolve this matter
                                  +24 photos
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                                    A
                                    Anitha Nswamy
                                    from Bengaluru, Karnataka
                                    Aug 9, 2020
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                                    Address: May be Bangalore

                                    I have order 2 product in ajio on 29th of june and cancelled and paid my money through debit card and they have initiated my refund but it is not credited to my account yet so please help me to get my refund amount.
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                                      J
                                      Jerrin jords
                                      Aug 9, 2020
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                                      I ordered a couple of products and the money was deducted from my bank account but the order is not confirmed and i cannot find it on the site
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                                        J
                                        jagriti singhal
                                        Aug 9, 2020
                                        Resolved
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                                        Resolved

                                        I orderd 8items on 2nd august in which i cancelled 5items immediately due to size issue but that time i paid the amount 1355. But still i have no idea about my refund, i call at customer care but i landed on same ajio app page every time. I emaild there 4times but still not getting any response.
                                        +2 photos
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        my complain is not yet resloved
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