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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 193

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A
Aarfeen Aalia
Aug 10, 2020
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Transaction of rs 3487 failed about 2 months ago but refund did not happend. Already raised 3 complaintss.
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    R
    Rashmiiiiiiiiiiiiii
    Aug 10, 2020
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    This was my 1st order from ajio and i have understand why i shouldn't fall prey for anything being advertised on television i ordered 1 shirt and it looked very cheap in quality and the price i paid was 1511 so i decided to return it. The pick up happened the next day after placing return request but the initiation of refund is not happening and die date has already ended. The refund id is #rt20202114. I am complaining early as i have now understood how fraudulent this site is
    AJIO customer support has been notified about the posted complaint.
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      S
      Shifana Sherief
      Aug 10, 2020
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      I have made a upi payment through googlepay dated 08 aug2020. My money got deducted from the account but the order is not confirmed
      AJIO customer support has been notified about the posted complaint.
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        R
        Renuka kshirsagar
        Aug 9, 2020
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        I am waiting for my refund money from ajio
        Kindly help
        There customer services not working so resolve this matter
        +24 photos
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          A
          Anitha Nswamy
          from Bengaluru, Karnataka
          Aug 9, 2020
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          Address: May be Bangalore

          I have order 2 product in ajio on 29th of june and cancelled and paid my money through debit card and they have initiated my refund but it is not credited to my account yet so please help me to get my refund amount.
          +2 photos
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            J
            Jerrin jords
            Aug 9, 2020
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            I ordered a couple of products and the money was deducted from my bank account but the order is not confirmed and i cannot find it on the site
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              J
              jagriti singhal
              Aug 9, 2020
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              Resolved

              I orderd 8items on 2nd august in which i cancelled 5items immediately due to size issue but that time i paid the amount 1355. But still i have no idea about my refund, i call at customer care but i landed on same ajio app page every time. I emaild there 4times but still not getting any response.
              +2 photos
              Aug 14, 2020
              Complaint marked as Resolved 
              my complain is not yet resloved
              AJIO customer support has been notified about the posted complaint.
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                S
                Supriya3114
                Aug 9, 2020
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                Address: Shalimare garden, Sahibabad, Ghaziabad, UP

                Hi,

                I had ordered 3 products from ajio.com on 10th july 2020.
                I received the order after too late. The first product that i got, i did not like it so i returned it.

                Then the second product they sent was completely different from what i had ordered.

                Now when the third order i got was similar to the one i ordered but was from different comoany altogether. They fooled me with the look of the product. When the pickup boy came he claimed that the product is different. I mailed custome care but they did not respond andd told me to call on customer care number. When i called customer care several times, they did not pick up my calls.

                I want to file a complaint against them because they did the same thing twice and i want my refund back.

                My order id is fl[protected]

                I request you to please look into the matter and take the necessary step.

                Regards,
                Supriya dhir
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                  A
                  Astha App
                  Aug 9, 2020
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                  I have made a upi payment having utr no as follows
                  Utr no :[protected]
                  But my order is not placed
                  Email - [protected]@gmail.com
                  Phone - [protected]
                  AJIO customer support has been notified about the posted complaint.
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                    M
                    Megha Joy
                    Aug 8, 2020
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                    Address: Megha Joy

                    I have ordered some tops and made the payment using upi through google pay. Ajio took me to a razorpay and i made the payment there. But when i returned to ajio no order was placed. Please do ensure a refund. I am a regular buyer of ajio. This is very disappointing. Please help
                    +1 photos
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                      H
                      Harleen123
                      Aug 8, 2020
                      Resolved
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                      Resolved

                      Registered mobile number
                      [protected]

                      Money was deducted from my paytm wallet but order was not placed, contacted customer care, they said refund will reflect in 48 hours, its already 48 hours, i haven't received my refund.
                      +1 photos
                      Aug 11, 2020
                      Complaint marked as Resolved 
                      AJIO customer support has been notified about the posted complaint.
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                        A
                        Ashmil
                        Aug 7, 2020
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                        My return pick up date is 4 august 2020. But not yet picked up after 6 august 2020. I contact customer service for many times but not yet picked up.
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                          S
                          Sahmil Cheelan
                          Aug 7, 2020
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                          Not able to cancel order

                          I have ordered products worth 10, 000 rs on 12th july 2020 and none of the products has been dispatched till date. I had called customer care multiple times but they couldnt help. So i tried to cancel the order, but its showing error in ajio website and app while cancelling. I had called customer care for cancelling and they said we are not able to do that, please wait for 2 days, 3 days etc....
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                          MP Makaveli
                          Aug 7, 2020
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                          I'm still waiting for my refund to come into my ajio wallet. It says refund initiated and they will put in my bank. But i've not given any bank details as i'm from uk and they are stalling my refund. I am disgusted. They owe me 4350 rupees and 2687 for another product. Pls dont ever order from this company if you read this. You will regret it
                          Go to. Myntra
                          Go to flipkart
                          Go to tata luxury
                          But never to ajio
                          Customer service put phone down on you and keep you on hold and never come back
                          Emails you send go unanswered
                          I will flood the internet about ajio and create a social media page to warn customers and so they never make the same mistake i made
                          AJIO customer support has been notified about the posted complaint.
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                            M
                            MonalisaNanda
                            Aug 6, 2020
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                            I placed an order containing 3 items, amounting to Rs 1884 on 6th of August 2020. The amount was deducted from my bank account, but the order wasn't placed. I used GPay to pay for the order. Please Look into my issue and sort it out.
                            +1 photos
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                              R
                              rupam1990
                              Aug 5, 2020
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                              Address: Rupam kumari, c/o puja sristi, professor colony, Deoghar

                              [protected] tracking id
                              Order id[protected]
                              I have order 4 product out of one product is neither delivered nor allow me to cancel, after expected delivery date 22july . I had call with custumer care but they had no solution. It seems they are frauding jn the names of covid 19 . The site must insure the cancellation and immediate delivery if not able to deliver then refund the money
                              +1 photos
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                                M
                                Report
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                                Website: Ajio

                                I order a shirt on 29 the july and cancelled it on 1 st augustine due to wrong size.. Ajio sent a message to refund my money till 3 rd of august.. But it is now 5 thof august they have not refunded it yet.. They said to check it on credit store on my account section it's not even reflecting in my account section.. The customer care is not even responding.. Plz refund my money as soon as possible because i am stick and not able to reorder again..
                                AJIO customer support has been notified about the posted complaint.
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                                  E
                                  ESHA MARATHE
                                  Aug 4, 2020
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                                  Resolved

                                  Hi today as of 4th aug2020, my money has got debited from my account but the order has not been placed. There is no contact number to contact the company.
                                  +1 photos
                                  Aug 5, 2020
                                  Complaint marked as Resolved 
                                  I have received the money
                                  AJIO customer support has been notified about the posted complaint.
                                  Aug 04, 2020
                                  Updated by ESHA MARATHE
                                  Still no response from the company over this ... Please help me resolve this issue
                                  How did you receive the money?? What steps did you take??
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                                    A
                                    aditi ambasta
                                    Aug 4, 2020
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                                    Address: Bangalore, India

                                    I have been trying to return my Ajio order FL[protected] because of the pathetic fit, but they are rejecting it for the tag that was not there when product was delivered. No customer executive is taking calls. Mails are not being responded to, I am left with filing a complaint here.
                                    AJIO customer support has been notified about the posted complaint.
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                                      A
                                      ajeetindian123123
                                      Aug 4, 2020
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                                      Dear sir / madam,

                                      I am writing to you to raise an issue about: return is not placing due error all time

                                      The issue that i have experienced was:
                                      Sir,

                                      I ordered a jeans nokie25 lightly washed slim fit
                                      Jeans, blue, 33,[protected] july 2020. But i cancalled it before arriving
                                      My address.

                                      But it has reached to my address. And now i am trying to return this.
                                      But this is not showing return ot cancel status.

                                      I complained about it by id com[protected] on 22.07.2020
                                      Ajio ensure me to resolve this problem before 29.07.2020.
                                      But this is not resolved again i complained it by complani id com[protected]. Still now i am waiting for resolve my problem. Please help

                                      Please solve my problem. As soon.
                                      Hoping for best.
                                      Thanks.

                                      It occurred on: 22/07/2020

                                      Please return my order item.

                                      I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                                      Yours faithfully,

                                      Ajeet singh

                                      Order number: fl[protected]
                                      :
                                      Reg mobile no - [protected]
                                      R4/83, ctpp coloney, chhabra thermal power plant
                                      Chhabra, baran
                                      325220
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