AJIO Complaints & Reviews

Order ID: FN[protected]

Dear Team,

I have placed order for 5 items on 29-june-2022.

Out of 5, 2 Products were never delivered to me. I received a system call informing me that i have asked delivery boy to open the packets however I have never given such instructions to open packet (pre-paid products) and these 2 products are floral printed regular top and cartoon print night wear set.

And 1 product (Saffron Threads Pant with slip pocket) which I have returned due to size issue but did not receive back my money till date.

I am fed up with your delivery and customer service. You are requested to resolve the issue at the earliest otherwise i will raise complaint to consumer forum also.

Please credit my money (580.04 + 645.72 + 379.08).

After yesterday's discussion on call Ms. Preeti has advised me to provide a bank statement and will resolve the issues.

I am attaching my bank statement for your ready reference.

I order product on 23-july-2022, they didn't delivered my product till today i.e. 23-august-2022. They keep on transferring my call to one to another, saying no manager is on the floor. We can't do anything on this, product is with delivery person, we will surely do something.
i ordered product And order no. is FN[protected]. And raised so many compliant but still no response, product was on sell and the amount was 748 but now product value is 1166. They are not doing any thing, and making a fraud attempt by sending fake message of delivery attempted.
Mobile no: [protected]
Client name: Pallavi chaudhary

This complaint is with reference to the captioned Order No. FN[protected] for an amount of Rs. 7641/-, which was placed through the Ajio app on 24 July 2022.

The order contained one single pair of Michael Kors sunglasses bearing model number OMK2138U Pasadena Full Rim Sunglasses (“Order”) and was delivered on 1 August 2022. The reason for my displeasure is that the Order, which had been placed for my mother was delivered in a damaged state. The rims of the sunglasses were bent and it could clearly be seen that the Order was damaged. Pursuant to these glaring defects, the Order was repacked in an as received condition and a return request was raised on 1 August 2022 itself.

Subsequently, on 3 August 2022, the Order was picked up by your agent from the delivery address without raising any questions as to the authenticity and / or the quality of the Order. In any event, the Order was received in a damaged condition and could therefore not have matched the product as being reflected on the Ajio website. Thereafter, I received an intimation that the return could not be initiated as it did not pass the QC for reasons best known to you. The Order was thereafter returned to me at my delivery address.

Thereafter, i wrote to Ajio requesting return of the damaged Order and refunding the money I paid for the same. I was continuously assured by Ajio that the Order will be picked up by 19 August 2022 and the monies will be refunded thereafter. Despite these assurances, the damaged order has not been picked up till this date and neither has my amount of Rs. 7641/- been refunded. Further, to my utter shock and dismay, Ajio has today informed me that the 15 day period to initiate such return / refund request has now expired and i cannot return the product. This is a completely contrary stance which Ajio has now at this belated stage taken with the sole motive of defrauding its customers. This stance categorically shows that it was never Ajio's intention of addressing my grievance but instead through an extensive correspondence they were simply delaying matters to let the 15 day period expire.

In view of such fraudulent services and dishonest business practice, I demand full refund of Rs. 7641/- from Ajio at the earliest.

I have not received any confirmation or order id of my first order placed whose payement was successful though online transaction attached below . The money has already been debited from my account but i havent received any confirmation of my order yet . Kindly resolve this problem as soon as possible.

I have not received any confirmation or order id of my first order placed whose payement was successful through online transaction attached below . The money has already been debited from my account but i havent received any confirmation of my order yet . Kindly resolve this problem as soon as possible.

Please unblock my account

My account is hacked. Ajio. AJIO wallet is missing order history is missing.

Hi, I returned an item I ordered from AJIO but they have not refunded the amount and they claim they have refunded . I have even shared the bank statement pdf with them which clearly shows I have not received the amount. It’s been 4 months of waiting and calling customer care but they have not refunded the amount till now. My return id is RT68425554. Please help in getting my money back from Ajio

Order ID - FL[protected]
This product is not reshipped to me, i am waiting from 2 month many complaints have been raiseed but no solution done yet. Every time when i mail and call on customer i get same automated reply wait for 2 days wait for 3 days many complaints raised but no solution
Recent complaint - COM[protected]

Its been close to a month and my two order's refund has not been initiated yet. I have followed up numerous times and even sent email to their grievance department but still no progress.

Kindly help me in resolving this issue.

2days before when i tried to order some dresses from ajio money was debited but order was cancelled.

Till now I didn't got my debited amount.
Their customer service also too bad. They are not responding.

Ajio blocking customers account
Not giving the money which is in ajio account wallet
After mailing customer care and calling them
No one listen to you not getting to resolve your concern they keep telling you mail 100 times the same bank details to them.

Mail team take 48 hours to reply
100 mails many hours gone to wait

I am still waiting for the amount to be credited to my bank account from ajio.

Pathetic services.

If you blocking the account that so unfair firstly when you provide online service to return the products and then blocking customers account for saying returns exceeds the limits.

Can you describe what the limits of return to customers
10/5

What if customer not like the product quality and returning the unused products.

The account was operative few hours ago a week before
When I try to shop again there was amount left in ajio wallet

How can you not going to give the money of customers in ajio wallet by blocking the account.

Pathetic trust gone on ajio

I placed an order on 19 July for two t shirts expected delivery was august 8 but due to rainy issues It extended to august 15.I received a package on 12 august .Ajio app order list mentioning that two items is out for delivery .and also delivery executive asking me to give two tshirts cost. so I thinking that two tshirts was in the one courier and I paid 555 rupees to both of these.and i checked ajio app order history is also mentioned two items is delivered then I opened package i realized that only one cloth item in the package that is too different from what I was order .I received trackpant instead of one t shirt.another tshirt is missing .i report the issue to customercare but no response from their side.then i requesting a return to pickup the wrongly shipped item( trackpant) .And delivery executive pick up yhe wrong item in 19 August .Refund rupees not received yet. Another tshirt was missing what can i do for missing item?.Missing item has no return option in the ajio.I paid for the missing cloth also.ajio is liable to give my refund of 555 rupees. customer care not taking any action .

I have transferred my ajio cash to my bank account. The Amount has debited from my ajio wallet but it hasn't credited to my bank account yet. I called customer care multiple times but my issue not get resolved.

I have ordered a hoodie from Ajio and It looked very cheap and tight and also the product color was different from the displayed picture so I have selected and opted to return immediately
Ajio accepted Return but no one came to pick the product and I wrote so many mails to ajio and ajio is not responding
I have attached screenshots for reference please check and assist me
I have opted for return on August 4 2022 and today is 19th but no update from Ajio
I even called Ajio customer care service but whenever I call them I hear that they are having heavy traffic and cant talk and also Ajio is not responding to mails.

Worst service ever bad online shopping experience
I have put a return request on 28 july 22
And its 19 august 22 today no pick up of products.
Raised 4 complaints till now customer care is unable to solve the problem.
And incapable to find the reason behind the delay.

Ordered 2 product, which didnot fit well. Returned it. The pickup is already done. But the money is not refunded back

Helo i have ordered 3 tshirt and the order was not placed bt my amount was deducted from the bank account

Proof attached...

Hi,

Please note i had placed an order for two pair of shoes on Ajio luxe and i processed the payment via upi and it got processed successfully. However the order did not get confirmed.

Request you to kindly confirm the order or refund my money.

Thanks

Ajio Product and refund pending from long.

Order ID-FL[protected]
I order this product on 17 june and same received next day due to size issue i returned back and same images clicked and submitted by delivery person and he handover the slip to me. After 10 days while waited for refund i contact customer care and they told me its non ajio product which was not possible and then ask for screenshot or images. Nothing was...