I ordered benetton sneakers on 01 july, 2022 and were delivered on 16 july, 2022, thereafter I saw the size of the product was more than ordered, so returned my product
And on 06.August, 2022, the complaints department is telling me that the product I returned is non ajio !!! Wow! After 20 days and are returning my product back.. Is this the return policy of ajio
Even showing in my orders that the product is delivered and return...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have ordered Puma Caven Lace-Up Casual Shoes, & make payment with my paytm wallets.. But my money debited from my wallet and order id not received yet..
I had ordered 2 T-shirts on 11th July 2022 from Ajio, order Id: FN[protected]. They had debited the amount of Rs 2102.70 and cancelled my order. I have been seeking refund from them but they are just delaying the process. It has been a month but they’re not taking any action. I have lodged a complaint regarding this issue for more than 3 times, ( complaint number: COM[protected]) but the response has been irresponsible. This has given me...
I have order some clothes from AJIO app and choosed Axis bank net banking as my payment method. The money has been deducted from my account but the order has not been confirmed.
I request u to look into this matter. I have ordered for rupees 2910 ....
I bought 2 jeans from your company on 1st june 2022 and placed a return on the next day for the same jeans beacuse they were not a good fit for me. For 2 months i struggled with your company to pickup the same but no pick up was done and i was told that there is some technical error so we cant assign a AWP number. Now after 2 months i have been told by your company that i should selfship my product. Now When i have self shipped and the product...
I have ordered lee Cooper shoes order id FN[protected] on 24/06/2022 and requested to return the product (within 15 days) due to small size.But no person of their delivery agent came to pick the product and no call made by delivery agent to us regarding picking the product, so all fake attempts made by them to pick the product.It is requested the company on email and over call to return the product but no response from them. It is requested...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Just by returning the ordered product they are blocking the accounts how rude this is we are returning their products same unused condition and for that they are blocking really very unfair shopping site and that site has no proper customer compliance too please fuys dont shop from this ajio site amazon and flipkart are soooo better than this one...
I didnt receive one of the products and I have been following since 3 months for my refund. . They say that product is delivered and close the tickets simply. .
I need my refund back...
I have ordered a jeans a month back ago, but I received a wrong product. As per their exceutive I had made a exchange. Delivery boy refuses to take exchange. further their executive said that after 15 days return request will be generated. But still this issue is not resolved even after mails n calls. They are not providing the refund as well. not taking their product as well. No replies to mail or calls...
They picked up return of the jeans. I have proofs. Now they are saying they cancelled. They took back the clothes and they also gave my money and bot returning back. My order # FN[protected]. Its Been 20 days and they are fooling around by not returning money....
One month back i ordered two products from Ajio, once I canceled 2 days after placing the order. One item was delivered to me after a week. After i received the product I saw that it is a cheap quality product and I wanted to return it, to my surprise I was logged out of my ajio account and when I tried to login it did not work.
Then, I sent a mail to their customer support, they replied the next day saying that due to high returns...
Hey, it's been already 10 days since I returned 2 products of Ajio of which the payment was prepaid. I haven't received the refund of 1887 Rs in my account yet. Their consumer helpline is also not working and emails are also not being answered. Please resolve the issue....
Hey, it's been 10 days since I returned the ajio products for which payment was prepaid. I was promised refund and it's already more than 10 days and I haven't received the refund of 1887 Rs in my account....
Been more than a month since they banned my account for high returns. I had money in my Ajio wallet which they haven't yet transferred into my bank account despite me sending them the details when asked for. I have called them, mailed them, tweeted them multiple times, yet no result....
Suddenly Ajio account got blocked and I am now unable to return my existing orders. Customer care is useless and even though the agent confimed that the products will be returned upon email request, the response I received is that nothing can be done since account is deactivated. This is unacceptable because my money is stuck and I am unable to return these items....
Ajio app blocked my account without any prior information given to me.
I mailed many times to customer care but they dont respond.
I want to return few products as they are small in size but they are not doing...
