AJIO Complaints & Reviews

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Money debited bt order nt placed

I don't understand how big shopping websites like Ajio do these blunders...I've place order for 6 items and one of the top has not been delivered even after 25 days of ordering. Now they show delivery unsuccessful but no delivery boy has contacted me so far to give my package. Refund initiated notification has been generated but no refund has been put in my account.
Such BAD SERVICE from Ajio they don't even reply to your mails and when we call to their customer service number some random computer generated voice is heard.
I've called to the courier service as well they tell me that my order ID itself is wrong even after delivering other items with the same order ID.
Now if my refund isn't given to me I'll have to proceed legally against Ajio.

Amount was debited from my account but the app showed timeout and the order wasn't placed. Please clear this out for me

I purchased a slippers from ajio .. but just after wearing only for 1 day, it started fading, as if its a fake product. Its a tommy hilfiger product. I mailed ajio twice thrice but their is no response from them. Photo of defective product attached.

There is no CUSTOMER care at alll!!!no executive to talk to! everything is through the app! product is not delivered by the time it's supposed to!and literally can't get a hold of anyone on the CUSTOMER care!!!total ###!

Money has been debited but no ordered placed.

Money has been debited from ny account but order hasn't been placed.

I have ordered brown thong flip flops with size 6 and AJIO has delivered wrong product. The product is red with smaller size and totally different with what I have ordered. Kindly work on this ASAP and initiate my return request

1 MAIL- Hii
This manisha I have ordered 5 things from your app even paid as well. But after ordered, I have noticed my address was wrong so I canceled the order as per your instructions. Still have not received my money back. I want to order the same cart again but first, you guys need to initiate my refund.
2 MAIL-Hii
This is me again. Am very disappointed with your refund policies, still have not received my money please do something about it. I have requested this complaint on the 13th of August and today is 23rd August. What you people are doing, this is too much.
3 MAIL-
I have mailed or called you multiple times. when will I get my refunds, do want me to report you gyz

I placed an order on AJIO on the 25th of August 2021 and paid through UPI. Money got deducted but order was not placed. I tried contacting them but they aren't replying my e-mails, i also called them and waited for an hour but nobody picked my call! I want my refund!!

Related problem solve 24 hours

The issue that I have experienced was: I recently purchased A jeans from Ajio which was loose for me and hence I applied for a return. The return was initated and the next day I got the Partial refund i.e. 17th Aug. The total amount subjected to refund was 759 out of which refund was made to modes which I had used like paytm, Ajio wallet etc.
The refund was initiated in other modes but ‘My Ajio wallet’ was not refunded in full. ₹276 should have been refunded but only 122 was refunded.
As of today when I checked the app my partially refunded ₹122 also had expired!.
They have taken away all the money from the wallet.

It occurred on: 30/08/2021

I want Ajio to refund my whole ₹276 in my Ajio wallet. I want customer care to be more responsive and accurate and to deal with this issue prevailing from over 10 days ASAP.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

I put the order back but it has not come on delivery boy not collected the item
Hi veeramreddy! Your return pick up for AJIO order RT43779741 is scheduled today. Please handover the return package with its original tags and packaging which you have received. For details click bit.ly/37ook6p

I have purchased a shoes worth 9000 from Ajio. Shoes are not delivered even after 30 days and i am not getting refund too. Please help me with the same

I have recently made a payment on the product on ajio after payment it's was not show in orders but there was confirmation email but later it got cancelled by itself, also got the refund amount and second time when I placed an order using my sister's account "money got deducted from my account but haven't got any confirmation email and it's showing no orders on app".I have mailed them like 20 time got reply by saying that it would be resolved after 48 hours, and today It's has been like more than 3 days

Screenshot of payment and other details are given below

I have returned product on 9th August. But still I have not recived my refund amount customer care member not yet all providing information about my refund issue.i was fed up calling customer care . This is not all good

Return is picked by agent but status is updated to rescheduled pickup. Tried to reach the pickup agent no. but no. is incorrect and unable to call. Why after returning the product correct status is not updated and Instead showing reachuled pickup. How will be refund initiated then. How to contact return pickup agent.

I placed the order two times and 8000/- got debited two times but the order has not been placed both ths times...Either place the order or return back the money

Ajio + 9339:-:555-:-291-:-C.u.s.t.o.m.e.r.-_C.a.r.e._-N.u.m.b.e.r