AJIO Complaints & Reviews

Address: Suman Dagar

Amount Rs2363 got debited from account and order not placed. No order I'd generated to claim refund . Please resolve the issue ASAP.

E-mail [protected]@gmail.com

Debit
INR 2363.12
[protected]
PUR/AJIO
Bal INR 102805.02

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I have ordered a product on 4 Aug 2021, but still my order not delivered, I have raised complaint on ajio app but no use, complainted via email, twitter&ivr but no response from their end.worst services from ajio, not responding

(Hey syed, your AJIO complaint, with ID COM[protected] has been assigned to the team concerned for the resolution and we will ensure that the same is resolved on or before[protected]

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I purchased aproduct from ajio app and when i received the prodict due to size issue, return the item and after all it shows that refund is initiated on 21st august but till now didnt received any refund . Messaged to ajio customer care several times but they are not giving proper reply regarding my issue. My refund amount was rs535 .

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Address: Reach us AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

I ordered silver jewelry with cost 1444 yesterday and paid via GPay. My money got debited but order did not get placed. I can't even use the refund option since they are not showing my order Id at all. I either want my refund or my order placed.

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I've ordered 2 items and have applied a coupon called BOOM and I've made an online payment. Money got debited but still my order's not placed. I need my money back or my order to get placed asap.

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I ordered items from ajio they came without tag and it is not a new one the dress is torn so I filed a return request. When the person came to pick up the items he said there is no tag on it so I cannot pick these items. You ask ajio customers to help you on this matter but Ajio customer care executives are not picking up my calls nor they are replying by mail. That is why I want to file a complaint against them. It’s highly unprofessional of them.

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Address: Kurasserry,cherukara P.O.,Kuttanadu

The order is not marked as delivered.hence not showing return which made it difficult for me to return

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909 rs debited from my accoint but oreder ids not placed, should I order it again ? Or order will be confirmed later ?
Or it will refund ?

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Ffggggghh

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I ordered for ₹4607 something on ajio and the amount also debited but there is no order placed, the items I have placed is remains in cart only but my amount is debited please help me to refund please.

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Sir your delivery boy are so rude no manners to talk with the customer so irritable bossy bad they don’t even k ow how to speak with the customer
I order for your store first and it was really a bad experience don’t feel like to repeat any order further

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Aug 31, 2021

Updated by Prakiti Sdi No basic manner to behave with the person

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Address: H. No. 97, Ward No. 8, Near Electric Transformer Pondi, Kawardha Chhattisgarh

Hey,
I order some products on AJIO & it got delivered successfully, but one of my order ( order id : FL[protected]/[protected] delivered as a used product with a lot of stains & without Product Tag.
Now when I want to exchange the order, but I am not able to Exchange it without Product tag.
I didn't use the product, I have proof also
I received the order at 9:32 AM on 21 August & I requested for Exchange on same day at 9:49 AM
So Logically I can't use the product only for 15 minutes.
There customer care doesn't pick up the call, also they dont respond the mail.
So please help me to solve my problem.
Thank you

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I had placed an order for 15 items. Ajio cancelled my order without providing the reason for cancellation. More importantly it has not refunded my money. Their customer service isn't reachable. I somehow managed to create a complaint request on their website, but that request too was closed without providing an appropriate response/resolution. It's been a month.

Order ID: FL[protected]
Complaint ID: (attached screenshot)

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Money debited bt order nt placed

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I don't understand how big shopping websites like Ajio do these blunders...I've place order for 6 items and one of the top has not been delivered even after 25 days of ordering. Now they show delivery unsuccessful but no delivery boy has contacted me so far to give my package. Refund initiated notification has been generated but no refund has been put in my account.
Such BAD SERVICE from Ajio they don't even reply to your mails and when we call to their customer service number some random computer generated voice is heard.
I've called to the courier service as well they tell me that my order ID itself is wrong even after delivering other items with the same order ID.
Now if my refund isn't given to me I'll have to proceed legally against Ajio.

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Amount was debited from my account but the app showed timeout and the order wasn't placed. Please clear this out for me

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I purchased a slippers from ajio .. but just after wearing only for 1 day, it started fading, as if its a fake product. Its a tommy hilfiger product. I mailed ajio twice thrice but their is no response from them. Photo of defective product attached.

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There is no CUSTOMER care at alll!!!no executive to talk to! everything is through the app! product is not delivered by the time it's supposed to!and literally can't get a hold of anyone on the CUSTOMER care!!!total ###!

AJIO Complaints & Reviews

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AJIO reviews & complaints page 93

Money debited order not placed

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Product not delivered

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Refund not yet received

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Money debited but order not placed

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Money debited, Order not placed.

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Delivery agent refused to pickup the item

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Not return option

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Amount debited but order not placed

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Complaint call centre+07363062859

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Amount debited order not placed

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Regard the delivery

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Issue Regarding Product Exchange

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Order cancelled without refunding the money

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Complaint call centre+07363062859

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Money debited but order not placed

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Delivery unsuccessful

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Order not placed.

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Defect in product

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Lack of customer care

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Money has been debited

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