Ali Express Complaints & Reviews

I have received low quality product from aliexpress. I have returned but they are not giving me the refund of the product and courier charge. So i want 1404 inr (Peoduct price)+ 556 (Courier charge of returning) = 1960 inr. So refund 1960 inr. Order id: [protected]. Name - saon mondal. Seller information - consignee: zhu song
Street address: xia cheng kang ning lu 168 hao 1 don 303 shi
Street address2: 1 don 303 shi
City: hang zhou
Province: zhe jiang
Country/region: cn
Zip: 310000
Local number:[protected]
Mobile: [protected]

My information - saon mondal city - mollarpur, district - birbhum, pin - 731216, state - west bengal, mob - [protected]

Total 3 Product is Not received, pls help me

Email Id : mdmr.[protected]@gmail.com

1) Order no.[protected]
Hot Sale USB to 3D Audio USB Sound Card Adapter 7.1 Channel Sound Professional Headset Microphone 3.5mm Jack Converter
Oder Booking Sep. 01 2015
[protected][protected][protected][protected]
2)Order no. [protected]
Ultra Thin SLIM Frosted Matte Back cover Hood Hybrid Hard Plastic Case For ZTE V5 Nubia Red Bull V9180 phone case XJQ
Oder Booking Nov. 22 2015
[protected][protected][protected][protected]
3)Order no. [protected]
New Fashion Hot Sale Mini Yellow Car Auto Washing Cleaning Sponge Block
Oder Booking Sep. 02 2015

Order ID: [protected]
Order time & date: 08:51 Nov. 23 2015

Estimated Delivery Time:15-60 Days
Processing Time:7 Days

But item not yet received & cannot able to initiate refund for the particular order.

I cancel my order for some reason and I don't get my refund plz help me . ...
Seller cancel my order without my permission and for that product I don't get my refund . It is a fraud .
We have to make a movement against this .
Plz help me
Contact no .[protected]

Hello, my parcel is stuck in kolkata airport sorting office from 22nd Nov and there have been no movement since then. there have been no response about my parcel, even after contacting airport and post office authorities. kindly help me in retrieving my parcel. tracking ID: RF[protected]CN name Gaurav Chauhan mob: [protected] email : gchauhan.[protected]@gmail.com message being displayed Destination Country - Tracking Consuming: 4006 ms [protected]:00 China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE [protected]:05 China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE [protected]:16 China, 518103, Receive item from customer (Otb), Air, KOLKATA AIRPORT SORTING OFFICE Origin Country - Tracking Consuming: 435 ms [protected]:30 Beijing airport and left [protected]:30 Beijing airport terminal, left hand navigation [protected]:28 Beijing airport terminal, arrival [protected]:57 Exchange Bureau in Beijing, has been exported [protected]:57 Exchange Bureau in Beijing, have been exported to open [protected]:26 The Shenzhen Exchange Bureau, have been exported to each other (internal transit) [protected]:26 The Shenzhen Exchange Bureau, have been exported to open [protected]:58 The Shenzhen Exchange Bureau, have been exported to each other (internal transit) [protected]:07 The Shenzhen Exchange Bureau, have been exported to open [protected]:17 Small package Center, left, next stop "Center in Shenzhen" [protected]:14 Parcel centre [protected]:16 Small package Center, has received send [protected]:07

I not receive my order from last three months and no massage receive to aliexpress but my pymant is cuted.please help me consumer forum... My order number is 12781 184 lakkad pitha is receiving address

Please help to customer this online site is cheating with customer, taking advance payment but product is not delivered to most of them, this site dont have customer care no nor customer care email id. i have attached some proof. this seller always exceed the product delivery time so that they dnt have to refund money. Please help there are lots of customer in Complaint attachment you will come to know the truth, please visit the customer compliant site also : http://allcustomercarenumbers.com/Customer-Service-Number-Aliexpress-07342 this seller dnt mentioned the delivery address on package, that proof is also attached. They are not even ready to refund the money. they had putted my mob number as customer care number, everyday i am getting more than 50calls. so please help us. This is China register site. 699 Wang Shang Road Binjiang District Hangzhou 310052 China Tel: (+[protected] Fax: (+[protected] Please check and advise what we can do against this site. Regards Safar Shaikh [protected]

My parcel number rf[protected]cn had arriver at kolkata airport sorting office on[protected]:39. Since then there is no status change on tracking sites. Bellow are the details. .

[protected]:01
China, beijing, send item abroad (Edi - received) , air, kolkata airport sorting office
[protected]:39
China, beijing, insert item into bag (Otb) , air, kolkata airport sorting office
[protected]:39
China, 315129, receive item from customer (Otb) , air, kolkata airport sorting office
Origin country - tracking consuming: 656 ms - go to official website
[protected]:19
Beijing airport and left
[protected]:19
Beijing airport terminal, left hand navigation
[protected]:18
Beijing airport terminal, arrival
[protected]:40
Exchange bureau in beijing, has been exported
[protected]:27
Exchange bureau in beijing, have been exported to open
[protected]:38
Exchange bureau of hangzhou, have been exported to each other (Internal transit)
[protected]:07
Exchange bureau in hangzhou, has been exported to open
[protected]:59
Ningbo parcel business bureau, left, the next station "ningbo center"
[protected]:04
Parcel business, ningbo city council
[protected]:39
Parcel business, ningbo city council has accepted
[protected]:06
Electronic information has been received

Hi, Subject - order number - [protected] This side saurabh sharma i orderd one voilet from aliexpress.com side i pay through debit card. N now they not deliverd my product & in sysytem they show the product is delivered on 17th july 2015. They do totaly fraud. Pl help us. Regards, Saurabh sharma [protected]

My order no is order no:[protected] i have open a dispute Details Did you receive your order no Do you want to return goods no Dispute reason: purchase protection is running out, but package is still in transit Dispute order total: us $ 15.00 (Us $ 15.00 product price and us $ 0.00 shipping fee) Refund amount: us $ 0.00 Dispute opened: jun. 16 2015 Returning goods: no Requests detail: hello my dear friend! The goods still in transit, please wait patiently, i delayed the 20 days of receipt date for you, please cancel the dispute, thank you very much! As i accepted to wait aliexpress is showing order is complete now i can't open dispute mean if i did not recieve product i can't complain anywhere and u can see product is still in china. Tracking number origin destination status Rg[protected]cn china india on route History detail Local date/time activity location remarks 18-may-2015 18:04 received by post office 100614 19-may-2015 12:49 departure export customs beijing

Sir/madame,
I recently got my state bank classic debit card (Mastercard) with which i am trying to make an online transaction at www.aliexpress.com.
Whenever i am initiating a transaction it is not getting processed. I get this message that there are insufficient funds in my account but this is not the case because i have sufficient funds to proceed for this payment.
Kindly see to this problem and reply for the same.
Also i would like something to be done about it.

Thankyou.

Please be informed that there is fraud transaction with axis bank credit Card no 4514 xxxxxxxx 9360 on dtd: 02/04/2015. The transaction details Obtained from axis bank customer care which as merchant name : WWW.aliexpress.com, amount is 181.77 usd in inr is rs 11789.34. This Transaction has not been made by me i shocked when i received a sms at my registered mobile that rs. 11789.34 was spent on your credit card.in This regards i would like request to help me to get the disputed money Back in my card limit. I shall ever be highly oblidge. For this act

Dear team, Few days ago i bought a mobile from aliexpress web site and i paid for the courier and for the customs, when i received the product and opened it i noticed that the back panel has a crack and also lot of dust in it, when i asked they are again and again they say its from factory, no factory will send out a product which has dust or crack in it, and the vendor has also agreed that they open the package for testing purpose so am not sure if the panel is changed in the testing place or where, when i enquired they are again and again arguing about the product is new and not coming to a conclusion and accepting that it has a dust and looks like its used. Am not sure if the testing according to them is using the product itself. When asked them about that they have suggested for a refund and when asked details they are behaving in a very rude manner. Please do advise on the same. http://www.aliexpress.com/about.html