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Ali Express Complaints & Reviews

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Last updated Jul 12, 2023
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Ali Express reviews & complaints page 2

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B
BG TB
Feb 20, 2022
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Poor and unprofessional customer service

I am writing to complain about Aliexpress's manner of business translation. I am an average commoner and have been buying items in ali express since the pandemic. Recently, I have make a purchase on this order number [protected]. I have purchased the items in my country's denomination dollars and amount to162.61. However Aliexpress London charged me 164.24 .
I have spoken to the customer service person Caroline who would...
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B
Boris Fine
Feb 13, 2022
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Cheating seller - Consumer Electronics world Store

Consumer Electronics world Store
Beware of cheaters! You will not receive the ordered product and no refund. Just empty promises. Remember the name of this store!...
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P
Paulo R.
Jan 25, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Gamepads arrived with defects

Address:Shenzen
Website:AliExpress

My order number was: [protected]

The order was two gamepads, made on 12/16/2021, which came defective.
One of them had the L1 and R1 buttons broken, and in the other, the mini-USB input didn't work.
I contacted the seller and sent pictures of the issues, but they required a video to prove it. I refused to upload the video
because I didn't have a way to do it, and opened a dispute.
Then the...
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R
Renato Souza
Jan 24, 2022
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Order 8140686669723875

I bought an item an it came with one peace of it missing.

i tried to talk to the seller and other channels in the app and the seller asked me to not open a dispute and didn´t resolve the problem.

i tried to talk to aliexpress and they ask me to talk to the seller again...
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M
mahiraa
Jan 13, 2022
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Dont receive the order

Address:denizli pamukkale siteler mah 6243 sk 5 no 1 d

I bought it twenty months ago and received only 5 of my orders. For the rest of them that I followed up, they told me that it is related to the seller, post and customs.But now the orders have been returned to the sellers, but no one is responsible for this scandal. I can not open a lawsuit and the seller does not respond and says to act according to the order.I have not been able to get my money back yet. Is there really no management?...
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Address:Turkey

The seller took my money and is not giving me back because the package did not make it back to him. I have refused the package at customs and now, it says the buyer protection time is over! So i do not have product and i do not have my money, 60 usd!
The seller is terrible! They do not understand a word I say! Order number is attached in the photo, says SIPARIS NO.

AliExpress is one of the most crooked websites I have...
+1 photos
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J
Jim Wong
Nov 19, 2021
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Wrong shoe model received

Address:China

I placed an order for 2 pair of sneakers from Datong shoe store from Aliexpress for $45.53. My order number is : [protected]. Seller sent me wrong shoe models. I open a dispute with Aliexpress and sending in 3 pictures as evidence. The first 2 pictures are original pictures the seller posted in his listing. The 3rd picture depict the shoes I received. I ordered shoe from picture A and seller sent me shoe from pictures B. Aliexpress admits...
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G
Galit Julie Kadashev-Kulinich
Nov 17, 2021
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Refund was not proceeded

Address:China

On 27.08.21 I ordered a yoga mat for 34.65 usd (order [protected]). It arrived on 04.11.2021 damaged and ripped. I opened a dispute asking for refund and returning the item if seller covers return shipping. Aliexpress offered me 6 usd partial refund which I refused as I wished full money refund. The seller contacted mme and said no return needed, to keep it, and refunded me 6 usd and dispute was finished. But this is not what I wanted!...
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Murat Çiftyürek
Nov 12, 2021
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M want refund my money

Address:[email protected]

Hi, I've been shopping on AliExpress from overseas a skin 21.08.2021 Turkey Customs tracking number sent with the order number on [protected] 24.08.2021 lp[protected] 31.08.2021 no disclosure was made since to me since Istanbul is seen in both the phone and the customs directorate Directorate of Customs tracking number postal LP[protected] what, I asked myself go you can't know where this number is from trackin17 takipsiz they...
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B
bralli
Oct 5, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Fraud through upi

Your members done fraud on orders they said complete 30 orders or 20 then so on and took 2.5 lacks rs i need my money back from ali express that was your site not anyone else i need it back i have lodge complaint againt site and your employess with ceo...
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J
Jmagesh
from Chennai, Tamil Nadu
Oct 2, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
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They looted my money

There is a site for part time jobs in Ali express. They are initially making us to top up money and provide comission. They have asked me to top up 10, 000 and robbed 43, 000 rs of mine. I want my money back. Worst people and they belong to China. If you don't have money better go beg for money instead of looting like this....
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J
Jmagesh
from Chennai, Tamil Nadu
Oct 2, 2021
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Ali express

I was told that I will be provided part time job by Ali express team. It's like we spend our money but orders in AliExpress and get comission. Later they told me buy products for 10, 000 and I was told that I will be provided with 30, 000 . Then they were keeping on forcing me to buy orders and they have stolen my money. This was done by a china person . Please be aware that they tell one and cheat others ....
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S
Stephen Kenneth Horrocks
Aug 30, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
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Damaged watch returned but no refund

Website:www.aliexpress.com

Complaint about Poruis Featured Watches Store
Order Date: 25/06/2021 17:08
Order ID: [protected]
SKMEI Elegant Mechanical Mens Watch Style 4

This firm sent me a defective Skmei watch - the watch had fallen off and one of the dial hands had fallen off. Contacted Ali Express who logged a dispute but it was closed before I had the opportunity to return the watch. I did return this watch on 19th July...
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G
Gerard Megawatti
Aug 25, 2021
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Customer OUKITEL Official Store

Address:rua quintino bocauiva 156 apto 121, Centro

Hello,

I file a complaint against seller OUKITEL Official Store
I placed order number [protected] on August 2
Paid immediately and so far the seller did not send the ordered item.
In my opinion a seller should not place an order on your platform
while he has no stock and send it much, very much later.
Please warn this seller and urge him to send the item as soon as possible.
Thank...
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Address:Ahmedabad
Website:www.aliexpress.com

The product was without any packaging standards just put it a broken plate . Duty was not paid back to me. Its been 5 6 months but it is a deterrent to not buy from them because they scam people...
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Order no price
[protected] $3.22
[protected] $1.61
[protected] $3.22
[protected] $2.08
[protected] $1.97

A lot of packages are missing lately... is it my fault?...
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I ordered 2 bracelets on 17th november 2020 it was supposed to deliver by February 2021 but I haven't received my ordered yet please take an action to the star which didn't provide me my order even after paying the whole amount...
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K
Kamalparmuwal
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Not received product till now

Address:Sikar, Rajasthan

I ordered 3 different products as I described below. But I haven't received yet. I tried to contact seller and aliexpress but no one help me out. So I raise complaint here. I share my Order Id Detail...

1. Order id - [protected]
2. Order id - [protected]
3. Order id - [protected]
My registered Email id on aliexpress : [protected]@gmail.com...
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M
mortalyt
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Non delivery of the parcel

Address:China
Website:India post not deliver my package

My package has not been delivered by India post office...
+1 photos
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V
Vidz2017
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Not received product

Address:China

I did not receive my product when I tried contacting the seller they told me to contact local post when I went there they told me the order has been delivered...
but I did not receive...and they didnot help me
I filed a dispute they said they can’t do anything
They asked me to prove...
How can I prove I didnot receive the parcel ?
You guys show me the proof or signature showing you have delivered to...
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