Ali Express Complaints & Reviews

The seller almost mr whose store is the princess store is the most rude seller i have ever had to deal with on any online shopping platform. When i said that i incurred debit card charges on top of the charge for the order that got cancelled they were rude, insulting, name called multiple times, were patronising and were just the worst people i've ever dealt with. Avoid them at all costs, they're disrespectful and dont deserve your custom!

Hi,

I ordered a bag from artmomo official store from your website. The seller has sent me a counterfeit product and is not same as how they have describe in picture. I have disputed it but, they are not listening and is not helping me in anyway. I opted for a partial refund, as i cant return the product as the country of origin is very far and they have an option for a partiality refund for which i have opted. Now i want this to take it seriously and resolve asap.

I have placed order on 8th october, 2018, been more than 6 months now, order id: [protected], total seven products, payment made is 18.77 $.
I have not received a single product yet, i have made so many complaints but the seller is not refunding the mount instead they are asking me to pay shipping charges so that they can send the product again, others sellers are not even reverting.
This is a fraud going on at aliexpress where you take payment in advance and then no product is sent till date.

I got a notifcation that my parcel is delivered and signed for.
The person just kept repeating that customs and postman will handle it... Why would they when email says "delivered and signed for" (But i've not received the item).
I have contacted help 2 times before. Somehow my address was wrong (I noted hours after making many orders) and some sellers didn't bother to rectify it.
Two previous agents said they were fixing it, but clearly they havent done anything either.
*not only this but your eva robot is also terrible, and a big time waster.*
Your agents don't speak english, they lie and they are annoying.

I had placed an order (Order Id : [protected]) on 8/12/2018 through Aliexpress. Tracking Number given was UN[protected]CN. I haven’t received my order yet, still the status of order is showing as ‘completed’. I have attached the screenshot of tracking status. Please contact with the courier service, track the order and look into the matter as I haven’t received it. This was my first experience with Aliexpress which seems to be disappointing.

In august 2018 i ordered 9 items from aliexpress from 8 different sellers out of which i received only 5 items. Since one of the items arrived later than due date i decided to wait more. I contacted the sellers after buyer protection expired and they asked me to wait. I'm still waiting. This seller (Qingxiu li shop1201272 store) blacklisted me when i informed him/her that i didn't receive my parcel. I want full or at least partial refund for following orders: [protected], [protected], [protected], [protected]