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Ali Express Complaints & Reviews

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Last updated Aug 2, 2022
Complaints 318
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Ali Express reviews & complaints page 8

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Have been cleared it.
Actually it is stated the customs notice that, this product must be re activated before being taken online in accordance with their indian act and a small amount of fine is payable.
That why i have been sending you messages and email since yesterday. But i have not received a replay yet, so please sent me an email id for better to contact your for send the complaints for that...
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Hell i i placed an order with the number of [protected]. It was called as ‘’ luminous iron man backpack’’. I received the backpack yesterday and it was totally fake. I received a very very old bag and the luminous is not working at all. It’s a total disappointment and scam. Please send the responsible person to collect the bag or i need a refund or new bag. Kindly do the necessaries...
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I ordered a phone case and its showing as its struck in kolkatta airport.
4/04/2019 10:00:00 china guangzhou send item abroad (Edi-received) air kolkata airport sorting office

I just ordered a phone case alone.
Even am checking with the vendor and they are saying its already send from their end.
So please take necessary action and release my package asap.

Consignment number: rv[protected]cn...
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My name is suganthi v and email with you is [protected]@rediffmail.com. I'm a gold member. I have always purchased stuff from aliexpress app. But since last december i'm not receiving most of my orders... Why is this happening? There are so many apps like wish and others who seek exactly the same product with double the price... Is that why i'm not receiving the products so you can make the buyers go to expensive sites that you offer?...
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As a new customer we had registered with ali express. And during their anneversary sale we placed certain orders for ex!! Sewing machine low shank adaptor, hair brush, and many more itmes for the first time during last week of march 2019.. We had paid for the same also and it was shown in the site that discount for the same is also offered. The site was showing the details of the orders and expected delivery date for some time till recently....
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This company is fake i have ordered some hair accessories 2 months back and i haven't received any of them yet. They have taken the money but not delivered my product. I wont buy from here in future i want my money back. The product which i had bought was for my wedding purpose it's soo bad of them that they are disappointing the customers like this. 1 month time was still fine but 2 months? Do you really think this is justified...
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Order id [protected]. Purchased a mobile phone from ali express for $360.79 dated 11/04/2019 order arrived after 26 days and was completely damaged. I raised dispute with them with all documents and every proof of video and unpacking of the items very clearly valid in video and after so many days they agreed for partial refund. Uploading documen...
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[protected]
Rv[protected]cn
58mm universal car steering wheel quick release hub adapter snap off boss kit

Respected sir /madam

I had ordered in february 2019 above mentioned items
Thursday i received parcel courier seller had send me only washer and screews

Quick release hub adapter was missing i complained seller he is not refunded or agreed to send the quick realise hub...
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The seller almost mr whose store is the princess store is the most rude seller i have ever had to deal with on any online shopping platform. When i said that i incurred debit card charges on top of the charge for the order that got cancelled they were rude, insulting, name called multiple times, were patronising and were just the worst people i've ever dealt with. Avoid them at all costs, they're disrespectful and dont deserve your custom!
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    Hi,

    I ordered a bag from artmomo official store from your website. The seller has sent me a counterfeit product and is not same as how they have describe in picture. I have disputed it but, they are not listening and is not helping me in anyway. I opted for a partial refund, as i cant return the product as the country of origin is very far and they have an option for a partiality refund for which i have opted. Now i want this to take it seriously and resolve asap.
    +1 photos
    Ali Express customer support has been notified about the posted complaint.
    There is two oder from ali express
    But the item is still not delivered and there is no options dor complain

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      I have placed order on 8th october, 2018, been more than 6 months now, order id: [protected], total seven products, payment made is 18.77 $.
      I have not received a single product yet, i have made so many complaints but the seller is not refunding the mount instead they are asking me to pay shipping charges so that they can send the product again, others sellers are not even reverting.
      This is a fraud going on at aliexpress where you take payment in advance and then no product is sent till date.
      +4 photos
      Ali Express customer support has been notified about the posted complaint.
      Hello
      I have ordered one wallet case
      It was not received by me and it's showing delivered
      My order no. Is [protected]
      Tracking number is RB[protected]SG
      So please help out to get back my order

      There is two oder from ali express
      But the item is still not delivered and there is no options dor complain
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        I have ordered a bracelet 5 months ago, but i have not yet received it even till now. The seller doesn't even respond properly. When i asked the refund, they said that thet would get it delivered, but they dint. Afyer that they haven't even replied to any of my messages. I have also said them to send it at the earliest. They aren't replying to me at all. They are not even ready to give the refund. Once i had given refund request, bit the...
        +3 photos
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        I have ordered Samsung msata SSD 250 GB from AliExpress against Order No. [protected] from Maker Digital franchise Store but unfortunately the SSD received is Defected and Damaged, I approach seller for this issue and seller agreed and told to open dispute with logistic Problem for full refund without Returning Goods but it's by AliExpress Shipping method, when I told it's handled by AliExpress because of AliExpress shipping method than...
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        I got a notifcation that my parcel is delivered and signed for.
        The person just kept repeating that customs and postman will handle it... Why would they when email says "delivered and signed for" (But i've not received the item).
        I have contacted help 2 times before. Somehow my address was wrong (I noted hours after making many orders) and some sellers didn't bother to rectify it.
        Two previous agents said they were fixing it, but clearly they havent done anything either.
        *not only this but your eva robot is also terrible, and a big time waster.*
        Your agents don't speak english, they lie and they are annoying.
        Ali Express customer support has been notified about the posted complaint.
        Why i havent received my refund after u cancelled my order, it has been more than 20 days. It was my first purchase on ali express i will never buy from this site in future.
        My tracking number is this PBAA[protected] and I did not find my luggage there but it was showing that it has been delivered.
        Ali Express had advertised original Nike shoes. But they sent fake shoes without box and warranty. When questioned, they are asking the buyer to prove that the shoes are fake. They are blindly rejecting my complain
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          I had placed an order (Order Id : [protected]) on 8/12/2018 through Aliexpress. Tracking Number given was UN[protected]CN. I haven’t received my order yet, still the status of order is showing as ‘completed’. I have attached the screenshot of tracking status. Please contact with the courier service, track the order and look into the matter as I haven’t received it. This was my first experience with Aliexpress which seems to be disappointing.
          +1 photos
          Ali Express customer support has been notified about the posted complaint.
          Where is my product .. my order ID - [protected] .tell me its exact location
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            I generally refrain from buying from aliexpress. However a product was nowhere available in india and i placed an order for the same on aliexpress. The seller is xiao bobo running his shop by the name infinite strange zone store

            The seller tried to drain more money from me by saying that i have not paid yet and the earlier i pay, i will get the item then. I had already paid successfully by the credit card.

            It's...
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            Unauthorised bank transaction in my sbi sb account on 01.03.2019 by Google proxima beta and Aliexpress. Rs. 7700.i have never share my bank account otp, pin to any body. This is unauthorised transaction which is done by Google. Please refund the transaction. The transaction done through card ending 9798 on01. 03.2019.the account statement shows multiple transaction on aliexpress and Google proxima beta approximately Rs. 7700 in multiples...
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            In august 2018 i ordered 9 items from aliexpress from 8 different sellers out of which i received only 5 items. Since one of the items arrived later than due date i decided to wait more. I contacted the sellers after buyer protection expired and they asked me to wait. I'm still waiting. This seller (Qingxiu li shop1201272 store) blacklisted me when i informed him/her that i didn't receive my parcel. I want full or at least partial refund for following orders: [protected], [protected], [protected], [protected]
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              I ordered in the past alot on aliexpress but now... Im looking for another platform because to much sellers are doing fraude or let you pay and dont sent or sent you rubish or wrong things.
              It is not like it was in the past : (
              Since aliexpress is sold... It is going down so quickly
              Aliexpress their support chat is a big laugh, they literally do nothing
              Aliexpress also dont steps in so quick in anymore in a dispute...
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              I have uploaded photo evidence as you can refer to disturb history. Aliexpress say i never uploaded evidence and finished the disbute with unfair judgement. No refund and told me to keep the junks! This is so ridiculous aliexpress, it’s a scam! Neverever buy from this seller ‘koko racing’ they will guarantee everything and never deliver their promise....
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