Claimed

Amazon India Complaints & Reviews

1
Updated: Dec 19, 2025
Complaints 20228
Resolved
1476
Unresolved
18752
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 451

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chandan Verma 1772
from Delhi, Delhi
May 2, 2019
Report
Copy

Dear team,

This is to informed you that i bought a water purified of havells uv plus 8-litres uv water purifier but this purifier machine is not appropriate because tds level of water is very high in my area. Only ro purifier can be effective as i am not technical expert regarding tds and all, so i ordered this machine by mistake. The main purpose to buy this machine is to ensure health and safety of my family. As you know very well many health issue problem occurs only after drinking dirty water. If this purifier will not purify water and won't resolve my problem then what should i do with this purifier machine.
I am requesting you either to return this machine and return the money or replace with havells pro 8 liters ro uv water purifier. I will pay the difference amount.
You can check my past purchasing records in amazon, i am your loyal and prime customer and will deal in future also. So please resolve this issue as soon as possible.

Thanks and regards
Akshansh manik
Amazon India customer support has been notified about the posted complaint.
May 06, 2019
Updated by Chandan Verma 1772
Still waiting for response
May 06, 2019
Updated by Chandan Verma 1772
It's 4 day already passed no reply or any response has come yet,
Invoice detail

return/upgrade product - Comment #3423423 - Image #0
Dear Sir / Ma'am,

We're really sorry for the experience you had. Please DM your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells
Chandan Verma 1772's [Complaint's author] reply, May 3, 2019
Kindly call me at 8447754522
Chandan Verma 1772's [Complaint's author] reply, May 6, 2019
What is DM Complaint Number
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Monon Bhattacharyya
    from Mumbai, Maharashtra
    May 2, 2019
    Report
    Copy

    Address: Tower More,Harishchandrapur,Kandi,Bharatpur, West Bengal, 742161, Murshidabad, West Bengal, 742161

    On 30th april, 2019 my order had to be delivered. On that day delivery boy said me that he could not be albe to deliver my order for some problem. I appreciated also on that. The next day, he outed for delivery but he reached another location. He called me and i cleared him where to come and he said that tomorrow he would delivered that. But today he hasn't come. I call him and asked about. He said that today he cannot deliver the order. Tomorrow he will. He also added that the parcel is too big to carry. For this he has to face some problem. The delivery boy promised me to deliver that on tomorrow, 3rd may and today he had to call me about the exact time when he could deliver the parcel. For three days he is not delivering me my order. It is hanging for three days continuously. Fix it pls.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Harshu kumari
      from Delhi, Delhi
      May 2, 2019
      Report
      Copy

      Dear sir i am harshlata and my account is in uco back kasumpti shimla and ifsc code : ucba0000565. My refund reference number is :[protected]. I called to amazon customer care they told me that your refund is already processed by their side and i also called to uco branch they told me refund is not processed yet. So plz check as soon as possible and refund my amount because i am waiting for a long time.
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Milan parashar
        from Delhi, Delhi
        May 2, 2019
        Report
        Copy

        Address: Ghaziabad, Uttar Pradesh, 201001

        I have orded a product (Protien) 4-5 times, but it is not deliverd yet. Order is placed but at the day delivery the delivery agant mark the product rejected by himself. And i also have call recording oroof in which he is saying - we dont deliver the protien product at your pincode. I contact to custmer care and mention this thing. They all are saying the same thing - we are sorry, you can place another order..
        I dont know what to do now.
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Priyanka Darbari
          from Ludhiana, Punjab
          May 1, 2019
          Report
          Copy

          Address: 13, LIG DDA flats hastsal Vikaspuri, New Delhi, Delhi, 110018

          I have ordered the Aquaras educational computer but I got wrong item inside the box.It's computer of fashion brand and use less features.i have not seen the name of Aquaras on the box and toy both. This is wrong things done by Amazon and it's showing Amazon choice. What is the meaning of it. I am not satisfied by Amazon product that why I raise it.
          +1 photos
          Amazon India customer support has been notified about the posted complaint.
          I just typed my complaint. Be charged on my credit card for 6 months. Please cancel and refund the charges. $13.15 each month
          Billsouth's reply, Apr 26, 2019
          What else can I say. I ordered a Christmas gift for my grandson. Paid with my credit card. You have charged my credit card $13.15 for each month since then. I am requesting you cancel whatever the charge is for and refund the money you have charged my credit card under the name Amazon prime Amz.com/bill WA
          Billsouth's reply, Apr 26, 2019
          No more
          Sir amazon to 4399 ka paymet 07/04/19 ko ho gaya tha lekine mere aaccount me refund nahe hua please requst refund your payment
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            madan2019
            from Bengaluru, Karnataka
            May 1, 2019
            Report
            Copy

            Address: halasur, 560008

            Dear team,

            I have lost my wallet and mobile while travelling but i came to know that i did not lost them some one theft them. And made few transactions purchased from amazon of worth 47835/- in terms of various transactions (I. E 12990+10999+11999+1008+3220+2330+1999+3300) from my credit card number [protected]. Request you to hot the above said transactions with out delivering goods to the customer until further communication from either police department or by me. I have made police complaint about the issue it is under investigation request your intervention to find out this fraud.

            Please find my personal details for further contact

            Regards

            R madan
            [protected]
            [protected]@gmail.com
            Amazon India customer support has been notified about the posted complaint.
            Please change my Milton I ltr bottle we have purchased last year but bitter is not working.water cold capicity is very bad
            Why amount for my order refund
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              donaldfg
              May 1, 2019
              Report
              Copy

              Address: 350 Mimosa ave, 19904

              Prime video *mz7iq34qo order number do[protected] and amazon digit'mz9181ap2amzn.com/bill w order number do[protected] you charge me 14.99 for ea. Of this, i want a refund did not authorized this, i have amazon prime please check into this and refund my card thank you jenny glosenger and please e-mail me back. I am try find out how come charging on my amazon chase card for the two unauthorized order i did not place, again check into this and return a refund jenny
              Amazon India customer support has been notified about the posted complaint.
              My oder Ramdev womens cotton blend semi stitched combo of 3 kruti (multi colour - free size) today morning transfer money through netbanking Amt Rs.781/- timing is 11.30. i have msg rec revised payment has failed. but bank msg rec amount transfered
              1799 I Volta Mobil lens amount not refunded plz kindly release my amount
              Santhosh 007's reply, Apr 26, 2019
              Kindly release my amount
              I am not in a business marketing
              My sim card is not working that's why I am lodging a complaint please start My Outgoing calls ASAP
              I am delivery boy for that I want my sim to get start please get my sim get start
              Sir my name is abid hussain dar from Srinagar kashmir my refund of 149 rupees has been sent by Amazon thats refence number is[protected] but did not receive money from my acc my jk bank customer service did not help me plz solve my problem my phone number is [protected]
              Helpful
              Found this helpful?
              4 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mayank g
                from Sultanpur, Uttar Pradesh
                May 1, 2019
                Report
                Copy

                Address: Mayank GUPTA POSTAL ASSISTANT salempur Deoria, 274509

                Sir
                I have ordered seaget 2 tb external hard disk order I D[protected] on[protected] amount INR 5949 but In the box when open I have received lux shop I have complaint on Amazon tollfree no. but they shows it was delivered to me in there investigation from there end but no one contact me.
                I am highly disappointed with this.
                Amazon cheated me...
                Please take proper action
                +1 photos
                Amazon India customer support has been notified about the posted complaint.
                Booked tickets on BookMyShow via Amazon pay. Amount got deducted and recieved an email saying your transaction is successful, tickets have been booked and BookMyShow has recieved the payment. Didn't receive and ticket on BookMyShow, so called them, they said transaction is failed...

                item missing in my order. - Comment #3422409 - Image #0
                I have received amounts on my Visa that I do not know what they are for:
                On 2/19/19 an amount of$13.77 was charged on my Visa invoice and then again on 3/19/19 $13.77 was charged on my Visa. I want these two charges refunded and no more charges to my Visa.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Alam deen
                  from Mumbai, Maharashtra
                  May 1, 2019
                  Report
                  Copy

                  Address: 301030

                  Name of account hakam deen i oder amazon se baroda rajsthan kshetriya gramin bank through atm card to amazon india date 04/02/2019 mobile buy that i cancelled the order same day and i did t received amount rs 2025 yet amazon se already refund successful detils a/c holder name hakam deen/ account number [protected] atm card number [protected] amazon se refund reference number[protected]/05/2019 bat i didn't not received money bank plush resolve
                  May 02, 2019
                  Updated by Alam deen
                  Bank name board rajasthan kshetriya gramin bank
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hrithik Maurya
                    from Mumbai, Maharashtra
                    May 1, 2019
                    Report
                    Copy

                    Website: www.amazon.com

                    I have ordered product from amazon between 15 january to 15 march. But due to some reason, i have to return the product to amazon again. But i have not received the refund money of my product yet. So, i have made contact to amazon but told me that they had already refunded the money successfully so, then i made contact to bank of baroda again and again, but i received no response from them. So, i have to file a "charge dispute form". So, please give me my refund as soon as possible.
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sharmamait51
                      from Chandigarh, Chandigarh
                      May 1, 2019
                      Report
                      Copy

                      Address: East Delhi, 110092

                      Dear team,

                      As per conversation had dated may 1st, 2019 at 12:05 a. M (Customer care number). I am facing technical issues in product honor media pad t3 tab, which i have received dated sunday april 28, 2019.

                      Screen flickr and hanging issues is found and very difficult to use.
                      I want replacement of this product asap.

                      But customer care has refuse to replace with same product with 9.6 inches as my professional requirement will be fulfill.

                      Looking forward positive response from team.

                      View order details
                      • order date: 26-apr-2019 order #[protected] order total 10, 499.00 (1 item)

                      Sincerely,
                      Best regards,
                      Amit sharma
                      +91-[protected]
                      New delhi, india
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Himba
                        from New Delhi, Delhi
                        May 1, 2019
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110075

                        We had ordered a lenovo tablet 4 10 on april 14, 2019 on amazon india business. The registered email id with amazon india business is himanshu. [protected]@jiffy. Fitness. The order no is[protected] and delivery was made on april 18, 2019. The amount rs. 14985/- was paid online through netbanking.

                        Instead of the tablet, the delivery package contained an old sony dvd rom of some junk computer. We raised the complaint on april 18, 2019 night itself, shared the pics of the faulty item while on the call itself and we were told an internal investigation will be done and we will be updated within 5 business days. We dropped an email on 27-28 april again as they had gone quiet on the status and then they sent an email on april 29 saying they wont refund the money. When we called the customer care, they didn't listen to us but kept repeating that they are sorry and they wont be able to refund money.

                        This is highly unacceptable as we are not talking about rs 500 item. Rs. 14985/- is a lot of money and we want a refund as our ordered product was not delivered to us. We also want a compensation for the harassment that they have caused us.
                        +2 photos
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Satish Lolge
                          from Raia, Goa
                          Apr 30, 2019
                          Report
                          Copy

                          Address: Ashish housing society plot 65 Omkar nagar

                          Ref my order DTD 13April2019 purchase of 31ltr hicool cooler received from you on 26 April 2019 but same cooler getting heavy noise and switch off during running complent lodge to you and your reprentive also agree to replacement up to 26 April but still not responding the same complent stop please do the need as now the heavy summer and we suffering
                          +1 photos
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            arvind_001
                            from Chandigarh, Chandigarh
                            Apr 30, 2019
                            Report
                            Copy

                            Address: 160062

                            My AC Remote is missing in AC box and even technician also made a remark that "REMOTE IS MISSING". But when i asked amazon about this, they offered me refund of money around 500 Rs only and AC company told me that new remote cost is around 1200 Rs.
                            This is very funny and strange that Amazon is unable to give me 1200 Rs. for this.

                            BAD EXPERIENCE
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sundeep yalamati
                              from Valapattanam, Kerala
                              Apr 30, 2019
                              Report
                              Copy

                              I have ordered gift cards to my family members using credit card. Order cancelled and then my account was kept on hold for address verification.
                              I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.
                              I have 30000/- amazon pay balance in my account. They are not allowing me to order. I have provided all the correct information, but they are not unlocking account [protected]@gmail.com. Please resolve my issue.

                              Thanks.
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Achanta Suresh
                                from Dahanu, Maharashtra
                                Apr 30, 2019
                                Report
                                Copy

                                Address: 520008

                                I have ordered gift cards to my family members using my credit card. Orders cancelled and then my account was kept on hold for address verification.

                                I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.

                                My amazon account is already KYC verified.

                                I have 6600/- amazon pay balance in my account. They are not allowing me to order.

                                I have provided all the correct information, but they are not unlocking account [protected]@gmail.com.

                                Please resolve the issue and take proper action since it doesn't support phone service to this address verification team.

                                Thanks.
                                +1 photos
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  tharon
                                  Apr 30, 2019
                                  Report
                                  Copy

                                  Address: 93308

                                  I ordered one time as a guest but have been billed for two months for $9.52, $10.57 and this month for$If13.93. The credit card paid these bills that I did not authorized. Please remove my name from you`re list. I will call the credit card to stop all payments to you. Can I get reimbursed for the unauthorized
                                  payments? If you won`t reimbursed then I will contact the credit card company to see what they can do to help me.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Apr 30, 2019
                                  Updated by tharon
                                  unauthorized billing
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    JaniceWiggam
                                    Apr 29, 2019
                                    Report
                                    Copy

                                    Address: 3 Tomino Ln, 71909-2714

                                    04/02 - 04/03 24692169092100837423949 amazon prime - $ 14.03
                                    04/09 - 04/10 24692169099100412709921 prime video*mw21b3wno -
                                    $ 16.19

                                    Both charges were on my regions bank account that i did not authorize.

                                    Please give credit to my account for these two charges in the amount of
                                    $ 30.32. I have never authorized to charge to this account before and don't know who has done this.

                                    Thanks,
                                    Janice wiggam
                                    [protected]
                                    Janice. [protected]@yahoo.com
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ranjeet@282
                                      from Mumbai, Maharashtra
                                      Apr 29, 2019
                                      Report
                                      Copy

                                      Address: C/0-Bindeshwari Sharma,Magadh Colony Road No-05,infornt of Sahara Birdha Ashram,Po-Chandauti,Gaya(Bihar),Pin-823001, Gaya, Bihar

                                      Dear sir/maidam
                                      I hereby by registering a major complain regarding unfaithful behaviour by agent.
                                      First of all i would like to say that date of product delivery was scheduled on dated 28-04-19 but product was returned with cause that address was not found even if i got various products at same address many times.
                                      Now, i am saying about payment. A massage come on dated 29-04-19, time-6:41am, pay this amount of worth rs675 for getting this product. So, i paid rs675 through net banking on dated 29-04-19, time-9:19am with confirmation code-445350.
                                      Now, no any information regarding this, i have find. This is major fraude case, if my product is not get then i will complain this matter on consumer forum.
                                      Thank you
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        SCHOLARS STUDY
                                        from Gurgaon, Haryana
                                        Apr 29, 2019
                                        Report
                                        Copy

                                        Address: C/O ASHISH RAMOLA, C BLOCK, LANE NO 1, SARASWATI VIHAR, Dehradun, Uttarakhand, 248121

                                        I have bought a hush puppies shoe from amazon but they sent a wrong item to me. When i contacted them they said they will not replace it or refund it as from their side the product delivered is correct. I want to lodge a complaint against them and want my money back.
                                        Order date
                                        20-apr-2019

                                        Order id #
                                        [protected]

                                        Order total

                                        2, 449.00 (1 item)
                                        Amazon India customer support has been notified about the posted complaint.
                                        Name:Deepika Mallanagouda Branch name: Kembhavi. I cancelled product from amazon shopping site and I got mail from amazon that they have processed refund money they provided referance number but I haven't received refund money

                                        wrong item was sent to me - Comment #3419142 - Image #0
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit