Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 71%
Submit a Complaint
1176
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2323 3004  [NRI Cell Head]
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+91 40 2323 4036  [NRI Cell Head]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
71%
Complaints
1176
Pending
0
Resolved
833
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank related photos (195)

Andhra Bank Complaints & Reviews

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Andhra Bank — transaction declined money deducted from account

 navyakannam on Jan 30, 2019
I tried to withdraw two transactions at andhra bank, nellore, andhra pradesh on 10 dec 2018 of amount 20000. One transaction was successful and got 10, 000 and however the other transaction was not successful but the money was debited from the account
Complained to icici bank on dec 21st. They came back today and confirmed andhra bank confirmed that transaction was successful. Kindly check in your bank records and cctv footage.
I dont know who is fooling here either icici or andhra bank....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — my cut down from my account.. [Resolved]

 Harshitha Devulapally on Jan 28, 2019
Sir, my father had account on your bank. I was using his account, that i had booked ticket on online on 28/1/2019. At payment situation i had filled all the details also, at last i got as transaction faliure but, i got money cut down rs.355, again i booked the ticket then also same thing as repeated in that time also same money as cut down from my account rs.355
Two times i got same issue without booking the ticket confirmation. After sometime i got pos rs.355, but i need to get rs.355 i didn't get yet to.
After some time i had booked the ticket and it's got confirmed and transaction...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Andhra Bank — money cut down from my account [Resolved]

 Raniburra on Jan 24, 2019
Sir my mother was a customer of ur bank i. E andhra bank of account no [protected]. I carried an online transaction dated 17/7/18 to pay my hostel fees but it was a failure but a sum of money of 22, 000 was deducted from my mother's bank account on reporting this issue to the gollaprolu bank branch the employee working there said that check the money in the clg office but the clg response taken some time but finally responded and said that money has not come into their account and finally we said this to bank person they said that write a complaint to manager after that it will take 10 working...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — amount debited during netbanking but it did not credited in other account [Resolved]

 Manojsiva.k on Jan 24, 2019
Sir,
I did net banking transaction on wrdnusday 23rd jan 2019 amount got debited but it did not credited in senders account i am having bank statement it is showing amount got debited, i complained in twitter but they did not give proper response, i need my money it is urgent as i have some work with money, i request you please solve our problem...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — refund of void transaction. [Resolved]

 keerthika369 on Jan 24, 2019
Dear all,

I b navya krishna holding a sb acc in hyderabad, somajiguda. Acc no :[protected].
I made a swipe of rs 10059 on 28th nov 2018, in star health insurance swiping machine, how ever immediately we voided the transaction on the same day. Till now we have not received any refund for the same, we raised a compliant in the home branch on 16th jan 2018 with ref no : [protected]

There is no proper response from the branch nor customer care....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — refund is not initiated till now!! [Resolved]

 ruparaj bolla on Jan 23, 2019
I Tried to book train tickets through Paytm, But somehow the booking failed but money got deducted from my account.
So I called Paytm call center and asked about my refund they gave me a reference Id and told me to consult your bank
Name:BOLLA SWAROOPA
Account No : [protected]
Branch: Hayat nagar (1245)
Reference ID:[protected] 986

Please check my refund status and initiate my refund as early as possible

Thank You...
Complaint comments  Read comments Complaint category Railways

Andhra Bank — refund request [Resolved]

 S Fathima Shahana on Jan 22, 2019
Dear customer, rs.458.21 txn done on card xx1717 on[protected] at malabar retailers pos/ecom. Txn# s[protected]. Avl bal rs.640.82. If not done by you, forward this sms from registered mobile number to [protected] to block your card. You may also call [protected]- andhra bank

The above given transaction failed and i submitted a refund request to the marthandam branch of andhra bank. It's been a month since the transaction and i have not received the refund yet. Please take immediate action and do the necessary...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — money withdrawal [Resolved]

 Hemasree.Thota on Jan 20, 2019
I went to andhra bank atm on 16 jan in machilipatnam.
The money 5000 was deducted from my account but i didn't get the money from that atm.
When i am calling to the bank, they are not responding any thing.
I am requesting for refund. If bank was not taking any action then how can the normal people can get the money back.
Is there any other procedure to get my money refunded. Actually, i am in need of money....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — unblock my card [Resolved]

 Trinadh Darling on Jan 19, 2019
My name is udatala sri naga venkata trinadh, my debit card was blocked due do entering incorrect card details in online transaction. My card number [protected]. So please unblock my debit card. I won't do this type of mistake again. I always do transactions through online with my mobile through debit card so i need it for the transactions. Please unblock my debit card....
Complaint comments  Read comments Complaint category Schools

Andhra Bank — loan issue [Resolved]

 jagruthi goriparthi on Jan 18, 2019
I am jagruthi from hyderabad. I got admission in germany on it engineering. I applied loan in vidya lakshmi portal for education loan. Today i went to andhra bank for loan process, but they are saying that they cant give loan for me. I asked the reason? They are saying it is metro polity city and we will give loan only above 75% percentage. Where i shown them my my admission letter to. Please kindly accept my complain and ask them give allow education loan for me.

Bank name
Andhra bank
Jyothi nagar
Telangana 500032...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — atm ka network chale jane par cash nahi nikalne aur account se debit hone ke samband [Resolved]

 rajesh 2222 on Jan 16, 2019
Dear,
mera complain. no. AB[protected] jo maine mob. [protected] se rs.7000 ka hai abhi tak clear hua hai.
is sambhand me toll free no. pe call karne pe bataya ki 7 working days me refund ho jata hai lekin abh tak nahi hua hai mai barabar call karta raha lekin wahi jabab fir Id diya aur bataya ki app ispe complain karo. mai waha pe 2 bar complain de chuka hu .

kripa kar amount vapas kara de mere account me.

Regards

Dipali verma...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — atm se cash nahi nikalne aur account se debit hone ke samband me

 rajesh 2222 on Jan 16, 2019
Dear,
mera com. no.AB[protected] hai jo maine 1/1/2019 ko kiya tha jiska Amount rs. 7000 hai . mob. no. [protected] se kiya gaya com. no. hai

lekin abhi tak hame nahi mila hai mere account me bank ne bataya tha ki aap 7 working days me clear kar ke bata dete ho.

to kirpa kar hamare account me rs 7000 vapas kara de

Regards

Depali verma...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — failed debit card transaction (pn road branch tirupur) [Resolved]

 kabeer27230 on Jan 16, 2019
The money (Rs. 33100/ =) get blocked bcoz of failed debit card transaction since 25th dec 2018 and i lodged a written complaint on the same day with the branch manager. (Pn road branch, tiruppur)

I met the manager personally at your bank and request you to re-credit the same amount. He promised that the amount will be back credited with in seven days.

The failed debit card transaction causes severe financial crisis and personal problems in my family life.

I cant wait any more days since in digital india resolving a failed transaction will takes maximum...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — I have received amount of refund but it is not reflected [Resolved]

 Nishanth Rocks on Jan 14, 2019
I am Nagarathnamma B C and I have not received the refund of my money and reference number is[protected] from amazon
Plszz refelcwt tge money in my account
They said that make it despute transaction so that we can follow up next
Please check it properly and provide my refund
Hlo sir please help me
Please sir refeclt the money in my account...
Complaint comments  Read comments Complaint category Other

Andhra Bank — haven't received my from atm [Resolved]

 Yellanki Santhan on Jan 13, 2019
I tried to withdrawl money from andhra bank atm sector 18, noida on 12/01/19 at 8:36pm. My money got deducted from my bank account but i haven't received it from atm and the display said that the transaction was timed out. Please resolve the issue asap!!
A/c no : [protected]
Ifsc : andb0000955
Name: yellanki santhan
Mail: [email protected]
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — not receiving amount for bna machine [Resolved]

 anilkumar.akiri on Jan 11, 2019
Iam akiri anilkumar from rajam andhrapradesh. My native place is rajam, srikakulam district. Last 10 years using for andhrabank debit card, chipdebitcard till now. Yesterday dated on 10.1.2019 time 12:21 pm (Thursday) withdrawn for my account 15000/-. But not received by hand. That branch is also gmrnagar gmrit branch. That machine screen on some error is unable to dispense amount is timed out is here for on the screen to displayand iam waiting for 10 minutes. But my account money is deducted already 24 hours over please rectify the problem immediately. This is first time is phase the problem. Please...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — haven't received my refund [Resolved]

 Karim bawla on Jan 8, 2019
Sir i ordered 13 items on paytm through my andhra bank debit card of rs 1257 on 28/12/2018 out of which 12 items was cancelled amounting to 1166
On behalf of which i have received only 595 rs into my account
I have contacted paytm and they have provided me reference no also
I have sent mail on your id 2 times but haven't received any response from your side
Kindly help me to solve my problem
Mob no [protected]...
Complaint comments  Read comments Complaint category Appliances

Andhra Bank — internet banking is not working: very limited access on login [Resolved]

 deepak_upreti on Jan 3, 2019
I am unable to use my internet banking facility of Andhra Bank as after login it says that the client id doesn't not exist. I am unable to even check my balance and make any payment:

Below is the message that is displayed after I log in:

"the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime."

I have submitted the complaint to andhra bank but issue is still unresolved....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — regarding the withdrawal of amount from atm [Resolved]

 Phanisri Gogineni on Jan 3, 2019
On 28th dec 2018 I tried 2 times to with draw amount of 4500 from ATM madhapur The amount was debited 9000 but I got only 4500.on first transaction I got msg like session time expired. After I take I got my money I came back to office and I check my massages and then I realised that 9000 was debited from my account.. but I got only 4500. I raised so many mails to different mail IDs like [email protected], [email protected], [email protected] . But I didn't get any response from any one.. kindly do needful....
Complaint comments  Read comments [2]Complaint category Other

Andhra Bank — cash returnable purpose [Resolved]

 Ankit Kumar Gourav on Jan 3, 2019
I m vivek pandey
My account details :-a/c-[protected]
Ifsc code: andb0000385
Branch: new town anantpur

Dear sir/madam,

I m online transfer from my account to other account in abtez app at 23.10.2018. These amount has debited in my account
But there is not credited in other account. I am 7th time complaint in help line
But does not returned money in my account because plz accept my complaint and processed.

Please return the 5000/- rupees immediately

Other account details

...
Complaint comments  Read comments Complaint category Banks

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