Sir,
I am one of the oldest customer and senior citizen of andhra bank, a. P. Bhavan branch, new delhi.
I have been issued health insurance cards from m/s. Good health tpa services limited., through andhra bank during 2014.
The last renewal of insurance could not be done due to non-receipt of sms by head office/bank which i was getting every year during june/july.
I had sent emails to the bank as well as customer service, marketing division - head office, cpio-head office on sept 28th, sept 29th, oct, 12th, oct, 30th, 2017.
I am a retired pensioner from state government of andhra pradesh. After repeated emails i have not received any positive reply from your bank and i am left with no health insurance because of the technical fault by the bank.
I request you to do the needful at the earliest.
A. S. R. Murthy
[protected]@gmail.com
Dec 29, 2017
Complaint marked as Resolved
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Andhra Bank Customer Care's response Dear Customer,
We regret the inconvenience caused to you. Please reply us with your contact number to assist you further. We shall investigate and revert to you shortly.
Regards,
Andhra Bank Customer Service
Dec 05, 2017
Updated by a s r Murthy My contact mob. no: [protected]
A.S.R. Murthy
We request you to visit the following link http://bit.ly/2vxicW4 to get the nearest branch address and you can also call on our toll free number 1800 425 1515 for further assistance on your query.
Regards,
Andhra Bank Customer Service