Andhra Bank Complaints & Reviews

Date: 2017 june 17th

To

The asst. General manager,
Andhra bank, customer service department,
Head office, dr. Pattabhi bhavan,
5-9-11, saifabad
Hyderabad 500004
+[protected]

Dear sir,

Sub: inter bank cheque clearance - reg.

Reference to the subject, i have submitted the following cheques for transfer from my sb account state bank of hyderabad (India)/sccl/godahavarikhani, peddapalli dist. To deposit in andhra bank/godhavarikhani branch, peddapalli dist.

Details 1 2
Cheque no. 725722 725723
Date 08.06.2017 08.06.2017
Amount rs.30, 000/- rs.30, 000/-
From bank sbh (India) sbh (India)
Branch sccl/godavarikhani sccl/godavarikhani
Branch & ifsc code 20708/sbhy0020708 20708/sbhy0020708
To bank ab/godavarikhani ab/godavarikhani
Branch godavarikhani-505209 godavarikhani-505209
Branch & ifsc code 0157/andb0000157 0157/ andb0000157
Ab/gdk sb a/c no. [protected] [protected]
A/c holder name r. Keerthana r. Radha lakshmi

The above mentioned 2 nos. Cheques were submitted at andhra bank/godavarikhani-505209 branch on 08.06.2017. Two sms were received on 13.06.2017 from state bank of hyderabad (India)/ sccl/godavarikhani branch that the cheque nos. 725722, dt.08.06.2017 and 725723, dt.08.06.2017 are dishonored and an amount of rs.575/- (Total-rs.1150/-) for each of the above cheques is deducted from my sbh/gdk sb account towards charges.

The andhra bank/godavarikhani-505209 branch authorities have not informed me regarding failure of passing the cheques and no cheque return memo is delivered to my address. On enquiry at andhra bank/godavarikhani-505209 branch it is informed that the said cheques could not be passed through cts/chennai and the reasons given vide bank memo collected by me in person, is that "on 08.06.2017-no connectivity and again on 12.06.2017-to contact drawee/drawee bank, present again". The said cheques along with the memo were collected by me in person.

On further enquiry, it is implicit that the transfer of amount/passing of cheques between local bank branches through cts/chennai is not available in godavarkhani/ ramagundam area and all the various banks branches situated in this area are sending their local cheques manually only, to state bank of hyderabad (India)/ ramagundam main branch and to be collected next day manually by the respective concerned bank representatives for further processing and passing/depositing the amount in the respective bank accounts.

In this context, it is to inform that when there is no facility to transfer cheques between local bank branches through cts/chennai in godavarkhani/ ramagundam local area which may be well aware by the concerned bank and why the andhra bank/godavarikhani branch authorities may have inadvertently tried to transfer my above mentioned cheques which could not be processed and in turn levying penalty on me in the way of dishonor of cheques by state bank of hyderabad (India)/ sccl/godavarikhani branch.

If there are any unintended mistakes like over writing, changing of dates, account no. Etc. Which will be hindrance to pass through cts/chennai, inspite of counter signing by the party on the cheques, the same could have been informed at the time of presenting the cheque at the bank and retuning the same immediately by stating the relevant reasons, so as to enable the customer to rectify the error before final assigning.

A copy of the details mentioned above is enclosed and it is requested to peruse and pursue the above matter and do the needful for clearing/passing the cheques at the earliest, so that the deducted amount of rs.1150/- in turn will facilitate state bank of hyderabad (India)/ sccl/godavarikhani branch to redeposit the said amount in to my account.

Thanking you,

With warm regards,

Yours truly,

(Shiva prasad ravikanti)
Encl: a/a

Name : g. Hanumanth rao
Andhra bank a/c. No. [protected],
Registered mobile no. [protected]

Sir,

I have ab arogyadan policy of 500000/- at last year and i have cancelled my policy at last year only, but the policy account is not deactivated the amount of rs. 14089/- is debited from my account.
I have not interested to continue the policy and there is no other source to me to continue the policy. I have left the previous job in yashoda hospital secunderabad branch.
In my salary all amount is debited by you.

Please deactivate my policy account and refund my amount as soon as possible for my debts.

Kindly look into the matter and do the needful in an emergency process.

Regards,
G. Hanumanth rao

Sir i swaraj kumar mahapatra having a/c no [protected]. I want to deposit two 10 rupees coin in my account. But the bank refuse me to take it against the supreme court order. B. M. Told me if you have complain with us then close your account. So today i have close my account. I am customer of your bank near about 3 years. Is andhra bank staff are more power full then supreme court.

My self B.Gowtham Singh Completed my Btech at Bapatla guntur Dist and opened account in Andhra bank Agricultural College Branch bapatla...Recently got job in horticuture B.sc college in Vizianagaram dist and i lost my ATM Card two weeks before..what i hve to do for getting new atm card.and i want to transfer my account from bapatla to Viziangaram so please tell the correct procedure for getting new ATM card and About transferring of my account

I have cancelled my order of a mobile red mi note 4 in amazon few days back that is on 9th june 2017 i received a message from amazon that my refund was successful and i did not get my money refunded. The code provided by amazon regarding refund is #[protected]. Kindly please verify and help me in credit of my money and please inform by when i could get money credited into my account

Sir
I ch. Eshwar gopal, holding account in andhra bank sri nagar colony branch
My acc no-[protected]
On[protected] when i try to withdraw amount of 10000 from cash deposit machine in sri krishna nagar andhra bank branch the machine showed it's not responding to the transaction
But the amount is debited and no receipt have come out through the machine
When i complained about the same to the bank manager of krishna nagar branch he is not responding properly and untill now he not taken any further action
It's be 14 days since i lodge a written complaint to bank manager, he is just listening but no further action is being take
Please help me resolve my problem as soon as possible
Thank you

Eshwar gopal
[protected]@gmail.com
Contact [protected]

Hello,
Dear sir/mam
My name is sachin praksh dabde.. I am andhra bank a/cholder. My a/c no, is [protected], chembur branch. Customer id 36173380. My registered mobile no,
[protected].
When i was online payment transaction i cant got otp number, my registered mobile number [protected]; last i was got. Otp 2 june 2017. There after i cant got otp number.

So plese activate sms alert my registered mobile number.
Other wise i will strictly legaly action.

.... Thank you

DEAR SIR,
As i have used my debit card for easy recharge for Airtel. first time my transaction was not processed/so i recharged again, but after 5 minutes, i Have received two times debit message from bank. for single transaction how can they two times. kindly look into the matter and do the needful.

A/c no - [protected]. Name - D.SHIVANARAYANA. Branch - kavadiguda
amount Rs- 199/-

My old telephone number is registered with visa verified and hence i am unable to make online transactions.
Please make the following change in visa verified verification process so that i can receive otp to my new telephone number.

New telephone number is - [protected]

Credit card number is - [protected]

Debit card number is - [protected]

Regards,

Ramesh s m

I am basang ramesh kumar. My a/c no [protected], women's branch, srikakulam.

I had withdrawn amount of rs 9, 500 from sbi atm kandukur on 09/05/2017.

I gave complaint through customer care and emailed to branch manager on 12/05/2017. But no proper response from both.

I am in continous contact with customer care but of no use. Its been one month and amount still not credited.

I just fed up with andhra bank services.

I have a account in your andhra bank, hanuman junction branch, a/c no is [protected]; i purchase clothes from varudhini sobhanachala banian shop, besant road, vijayawada-520002. On[protected]. Pay through my debit card rs450/-. Cash debited from my account 450/-+450/-=900/- debited from my account but not credited to the trader a/c please credit the amount tomy above account as possible as early. I'm very sorry tobring to your notice this trxn., done on[protected]. Till today whay the amount not credited to my account, itis very sad.
Thanking you,

While registering in online for internet banking im not getting im not getting sms of otp no. To my mobile ihave been trying from two days can you please look forward about this as soon as possible because all customers cannot go to the bank and can't apply their by spending lot of time as it is professional related. Thanking you. I expect this problem will be cleared soon.

Respected sir,
I would like to bring to your kind notice that i had purchased one no. Commode elevated seat imported for rs:2600/= on the 22nd of may 2017 bill no. Sal/1285/s and used my debit card for making payment of the same to m/s amar india surgical company, at s. D. Road, opp clock tower secunderabad. I have received two messages regarding the debit to my account, which i would clearly state that the bill has been debited twice by mistake. When i had approached the company, i was informed that only the bank will sort the matter. Therefore sir, it is kindly requested that the mistake may kindly be rectified by the concerned dept at the earliest and the amount credited back into my account. No. [protected] at andhra bank, catholic church campus, kazipet warangal. Telangana.
My debit card no. Is [protected]. Please arrange to recredit my account with the same amount. At the earliest.
Thanking you so,
Yours faithfully
Emilia chinnappa

Sir :

I lost my andhra bank atm/debit card in respect of

My sb account no.[protected]

I request you to kindly arrange to block the above

Atm/debit card immediately.

My bank address: andhra bank, gajula ramaram branch
Hyderabad

My residence address is h. No.1-16
Gajula ramaram. Jeedimetla hyderabad)

Cell no. [protected]

Hi,
I tried to transfer an amount of rs.10, 800 twice from my bank account to paytm wallet on 29th may, 2017. The transaction failed, but the amount got deducted from my account. I contacted with paytm, they said the money was not received by them. I have lodged a complaint in bank, they are not responding.
Kindly do the needful as soon as possible.

Hi,

This is gopal krishna

I am doing bussiness of hindustan unilever limited from 28 years onwards and i have account in indian bank and bank of baroda and new branch andhra bank was opened near to my location and i was planning to open an account in ur branch but the manager and the staff are co operating.

Like this was means how i can open the account

Bank manager
Manmadha rao

Re: 400 andhra bank shares vide regd folio no: 00030007 and certificate nos 152755 to 152758 each containing 100 shares.

I have sent a mail to [protected]@mcsdel.com; [protected]@andhrabank.co.in on 23.03.2017 requesting change of address; the mail sent to mcscomplaintsbom was undelivered due to the reason of non existing mail id. Again i sent a mail to [protected]@andhrabank.co.in attaching necessary documents on 23.30.2017. On 07.04.2017 i received a message mrs ratna kkumari mbd stating the request is under process. As i did not receive any communication, again i reminded her on 03.06.2017 but so far i have not received. Please look into matter.

Mv ramana [protected]; m. [protected]@gmail.com

Hi team,

Initially i have tried to withdrawn rs. 1000 from ameerpet idbi branch (Hyderabad) on 27th apr 17 but no luck. After that i have tried withdrawn from vengalraonagar indian bank branch on 27th apr 17 but no luck. Then i have logged in netbanking on the same day, rs 2000 is deducted from my account. I called to andhrabank customer helpdesk and they told you will get with in one week. But i got only rs.1000 from idbi branch on 15th may 17. Still i didn't get rs. 1000 from indian bank. Now i called once again andhrabank customer care, they said as per system records 3rd may 17 you have withdrawn rs 1000 in vengalraonagar indian bank and its technical issue, you got a message.

Finally, what i am saying is due to some technical issues andhrabank got late alerts in system that's why 27th apr 17 transaction is showing as 3rd may 17. So, could you please look at my transaction history and please refund my rs. 1000 as early as possible.

Could you please help me to return my rs. 1000 from vengalraonagar indian bank branch. Please find the attachment for more details. Kindly do the needful as early as possible.

I have booked coimbatore to hyd flight on 13.5.2017 through subject rupay card with make my trip.com for rs.9856/-. Subsequently i have cancelled the ticket.
Make my trip.com has processed the refund as follows.

Booking id: nf[protected]
Refund date: 22 may 2017
Refund amount: inr 9008/-
Account type: *6128 (Rupay)
Acquired reference number: '30001071437133110231684

The refund is not credited to my subject account yet.

Pl arrange at the earliest.

Regards,
R. Ramakrishna rao
[protected]

Why transaction decline amount (Rs. 5700) is not yet refunded to my account???
Do credit my account immediately with interest rate for these days (From 22nd may 2017).

My online transaction (Rs.5700) at grt jewellers, hyderabad was declined on 22nd may and i have raised a service request for refund on the same day. Now am very much disappointed with your delay/ response.

Account holder name: t padmavathi
Account number: [protected]
Phone : [protected]