Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 71%
Submit a Complaint
1178
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2323 3004  [NRI Cell Head]
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+91 40 2323 4036  [NRI Cell Head]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
71%
Complaints
1178
Pending
0
Resolved
833
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank related photos (195)

Andhra Bank Complaints & Reviews

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Andhra Bank — Non receipt of pension in my bank A/c

 Niranjan Mukhopadhyay
Ref. P.P.O. No. 38885



I did not submit annual Life certificate in Nov08 through Andhra Bank, St. Andrews School Br. My pension was not released from Feb 09 . I got life certificate from my Br.Manager and submitted it personally on 26th April to your office at Barkatpura, 3rd/4th floor as directed by PR dept. Iwas told it was entered immediately on your computer and my pension would be released forthwith by EPFO . I could approach bank and ask them topay me.

Alas! it has not been released even today on 9th May09 .

Please inform what is...
Complaint comments  Read comments [1]

Andhra Bank — DEBIT CARD EXPIRED

 ADARI VENKATA RAMANA
MY DEBIT CARD IS GOING TO EXPIRE BY MAY 01, 2009. CARD NUMBER:[protected] IS GOING EXPIRE ON 05/09. AND STILL DIDN'T RECEIVED MY NEW CARD. I HAVE ENQUIRED AT BRANCH OF UKKUNAGARAM(VISAKHAPATNAM) AND IT IS NOT RECEIVED BY THEM FROM HYDERABAD. SO, PLEASE SEND ME AS EARLY AS POSSIBLE....
Complaint comments  Read comments [4]

Andhra Bank — Pass Book Printer

 Anup Kumar
I am facing the problem of entries in Pass-Book for the last two years because when I visited to Andhra Bank, Connaught Circus Branch, New Delhi, the printer of pass-book always out of order and asked me to come later on, or in compelled circumstances, the andhra bank issued a statement on written request only. One of my cheque was bounced in february, 2009 but I have not heard or not received any information about my bounced cheque in r/o my Joint, S.B.A/c No. 16220. I sent my pass-book through my colleague but due to problem in printer of pass book, I was unable to know about my dishonour cheque....
Complaint comments  Read comments [3]

Andhra Bank ATM Card — Debited my account for failed transaction with irctc.co.in

 V Soundararajan
Dear Sirs,

Sub: Request for refund of amount debited to my account - ATM Card (Andhra Bank) [protected] - IRCTC failed tkt transaction id: [protected].

On 23rd March 2009 I have booked train ticket (e-ticket) through irctc.co.in. But the transction was failed as the irctc have not received payment from bank. This irctc has also confirmed by their reply to my email. However, on updating my passbook with bank I found that an amount of Rs.1206/- for the above transaction has been debited to my account. The bank branch though informed me that the amount would automatically...
Complaint comments  Read comments [2]

Andhra Bank — I didn't get my money

 Bilvanth
Hello,

I am customer of Andhrabank (Branch: Chittoor Name :V.Kasturi, account no :205076)
i made a online transaction of rupee 15000 from ICICI bank to this andhrabank account, i didnt recieve the money in the andhra bank account .
if i ask ICICI bank they said the money is transfer to the andhrabank account and gave me the RBI refference number and ask me to check with the andhra bank .
when i went to andhra bank they said, they didnt recieve the money and they are tellin me to ask the icici bank .
what should i do to get my money back???
Complaint comments  Read comments [6]

Andhra Bank — to know about account balance

 praveena
to know about my andhra bank account balance...
Complaint comments  Read comments [105]

Andhra Bank — New ATM PIN not Issued

 Sirish
Hello,

I am customer of AB (Branch: Sultan Bazar Name :S.V.Sirish)for the last 5 years and my ATM PIN got blocked sometime ago.So I Applied for a new PIN.Despite repeated attempts i could not get ATM PIN So far.So Please help me.

Office address:
Satyam Cyber Space
Survey No. 12 P, Madhapur Road
Kondapur Village, Seerlingampally Mandal
Hyderabad - 500 081
Tel: +[protected]
Ext :[protected]

Regards,
Sirish
[protected]...
Complaint comments  Read comments [12]

Andhra Bank — admit card for andhra clerical exam

 SHIVANI DHALL
Res Sir/Mad
I SHIVANI DHALL had applied the form through internet and got print out of the my application form there only.But Sir/Madam still i am waiting for my admit card.I had selected CHANDIGARH(PUNJAB) for examination centre.
Detail about my profile

Name:-SHIVANI DHALL
Father Name:-PRAVEEN DHALL
Mother Name:-JANAK DHALL
Registration Id:-131920
EMAIL ID:- [email protected]
Sir/Madam kindly watch my problem and help me having solved it.Thankyou
Regard
Shivani Dhall...
Complaint comments  Read comments [9]

Andhra Bank — ATM card not issued

 Chetan Reddy
sir,
i have taken andhra bank account on dec 27, 2007 for atm purpose only.
But till now, i didn't get atm card issued.
Actually once i got ATM but didn't get PIN, so when i asked about this, they asked me to apply for new pin. And i applied for 5 times, but didn't get any pin. Finally i applied for new ATM itself, but now also the same result.
I lost my patience sir...
My account no is [protected]
Holders name: Chetan Reddy...
Complaint comments  Read comments [33]

Andhra Bank ATM — Fault debit for a declined transaction

 kavitha Muddi
Complaint/Grievance Description :

I have debited Rs.20000/- on the 1st of aug 2008 from my Citibank acct through the Andhra Bank ATM (kapra).

I have made first transaction for Rs.4000/- at 12.28 pm. I took that amount. Then the second transaction for another Rs.4000/- at 12.30. but there was no cash in the ATM and the transaction got declined twice.

Again I went to ECIL Andhra Bank ATM and I have with drawn Rs.16000/. at 12.50 p.m.I took that amount.

when I checked with my balance after first transaction It was Rs.22744.41/-
Complaint comments  Read comments [5]

Andhra Bank Credit Card — Credit card Due Pending -Legal Notice received

 Ian Thompson
I am credit card holder of Andhrs Bank and due to personal reasons I could not pay the amount back to the company. My amount due is around Rs 60, 000 and I received a legal notice to reapy the whole amount at once. What needs to be done to settle the credit card issues at once without any troubles in the future....
Complaint comments  Read comments [20]

HDFC - Andhra Bank Neft Money Transfer — hdfc - andhra bank neft money transfer

 swathi
Hi..

i have send 10, 000 to my dad using neft transfer(mine is hdfc and dad is having accoutn with andhrabank, nalgonda branch(0389). money is debited frommy hdfc account.but till today the money is not credited into the dad's account. and both andhra and hdfc banks are not responding inthe proper way. here im providing all the information. pls help me out in this.. thansk in advance...

the beneficiary details are

Beneficiary Acount Number : [protected] (Andhra bank - Nalgonda branch)
transaction id : HD[protected] (given by rbi )
Complaint comments  Read comments [29]

Andhra Bank ATM Card — money was debited from my account without vending from ATM MACHINE

 srinivasareddy gogireddy
SIR,
I REALLY DONT UNDERSTAND THE LOGIC HOW IT COULD HAPPEN, AS USVAL I TRYED TO WITH DRAW MONEY FROM ANDHRA BANK ATM CENTER WITH SAME BANK DEBIT CARD
FOR 10000/-, I DIDNOT SERVE THE MONEY FROM ATM MACHINE
BUT SAME AMOUNT WAS DEBITED FROM MY ACCOUNT .I IMMEDIATLY CONTACT MY ANDHRA BANK BRANCH, THE MANAGER SUGGESTED ME FOR A WRITTEN COMPLAINT WHICH
I GIVEN, HE CHECKED THE TRANSACTION SAID THE MACHINE HAS GOT SOME DOUBT ON YOU SO ITS STOP THE MONEY WITHOUT SERVEING YOU, ALSO HE SAID HE WAS NOT
NOT SURE THAT I WILL GET MY MONEY BACK....
Complaint comments  Read comments [3]

Andhra Bank — My Account got debited with Rs 2000, without withdrawal.

 Raju Reddy . P
Sir,
I am holding an Account in Andhra Bank, HMT Nagar, Nacharam Branch, Hyederabad, AP 500076. when i went to ATM to withdraw the money, i withdrew only Rs 5000 but my Account got debited with 7000, and my Account balance decreased thereby, i immedietly complained in the branch office, but it has been 1 month no action was taken.

Please help me to solve this problem.
Thanks in advance....
Complaint comments  Read comments [6]

Andhra Bank — I lost money by using debit card service is very poor

 vamshi krishna
dear sir,
here i am giving the complaint number and other details
the problem is they are not give proper responce.already the complaint was given last two months back


Complaint No : 07.02.2008/01 UNSUCCESSFUL POS R[protected] Rs.625/- SB-426791

thanking you sir......
Complaint comments  Read comments [7]

Andhra Bank — ATM / Debit Card

 Naveen Kumar Yadav
We have the Salary accounts for our company with Andhra Bank in Secunderabad.

They claim to have computerized system etc, but their services are so poor:

1. Two of my staff are yet to get their ATM/Debit cards for more than six months now. 7 applications have been submitted.

2. It has been two months since one of my directors has applied for reissue of the ATM/Debit Card (since the old one broke), NO IDEA when the card will be issued.

3. Atleast once a year the ATM Services break down - Account is debited but no money comes out. It takes...
Complaint comments  Read comments [123]

Housing Loan From Andhra Bank — increase in rate of interest unlawfully

 Ashok Kumar Singhal
Sir,
A housing loan of Rs. 2,25,000/- was sanctioned to me by Andhra bank, Ashok Marg, Jaipur under fixed rate of interest scheme @ 7.5% P.A. on dated 06.2.2006, which was required to be repay in 60 installments of Rs. 4,750/- Per Month. Recently I have come to know that monthly installment has been increased from Rs. 4,750/- to 5200/-without intimating to me. On enquiry, it was informed by the bank officials that the fixed rate of interest scheme on housing loan has been seized some time back and is replaced with the scheme of “Floating Rate of interest scheme”. Therefore,...
Complaint comments  Read comments 

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