Andhra Bank Complaints & Reviews

Dear sir/madam,

With reference to the debit card ([protected]) swiping transactions against my s/b account no: [protected], we are facing below said problems from november 2016 onward and it was not resolved by your customer care dept. And branch itself till now.
In addition to earlier issue again yesterday (27.04.2017) same type of problem is occurred. The transaction wise problems mentioned as under and attached here with scan copies of related documents and pdf accounts statement with highlighted of transactions for your kind reference.in this regard we need your support and look into the matter & resolve the issues at the earliest.

Transaction -1 dt: 21.11.2016
This pos transaction is declined but this amount rs 850.20 is debited from my account on21.11.2016 then shop keeper confirmed that not credited their account and smutted to us their back confirmation letter the same copies personally submitted to andhrabak balanar branch after several approaches the bank people are not confirmed anything.

Than after complaint register through customer care (Complaint no: [protected]) even this complaint also not helped me. After that i was paid this amount through my hdfc credit card.

Transaction -2 dt :24.01.2017
This rs300.00 is debited as transaction charges from my account on24.01.2017
Against swiping of amount rs3583.00, this is very high and abnormal charges, the same was explained to costumer care people. Still they are not resolved.

Transaction -3 dt: 27.04.2017
This pos transaction is declined but this amount is debited from my account rs1107.90 on 27.04.2017. After that i was paid this amount through my hdfc credit card.

Waiting for your positive reply and earliest confirmation.

Thanks & regard

P. Ravikumar
[protected]

Respected sir/ Madam

This is Gurunath Kulkarni having account in Andhra bank, I have purchased a mobile worth 10, 200/- on 28/-4/2017 at ONTRACK Mobiles and laptops. For payment purpose I swiped my Andhra bank ATM cum Debit card. First swiping POS machine showed some internal error, when i swiped second time it was successful. But amount is debited from my Andhra bank account 2 times according to the sms I recieved. Totally 2*10, 200 is debited from my account. I contacted customer care but problem is not yet resolved. I request you to kindly solve my problem.
My account details and screenshot of sms I received is attached with this complaint

Please do needful and reverse the amount earliest.

Thanking you.

FROM,
Gurunath Kulkarni
A/C-NO- [protected]
PHONE NO-[protected]
EMAIL [protected]@gmail.com

I am m. Narayana, a/c. No:[protected] in vakadu, nellore (Dt), ap.
I draw an amount of 2000/-from my debit card at tadipatri bus station atm centre on 27.04.2017, but money not displayed/came from atm (Privete) centre in tadipatri bus station. Amount not coming and message is amount is declined.
So please chech the record and credit 2000/- in my account please.
Thanking you sir

I have done recharge for Dtc from Paytm by andhra bank, its already 25 days completed, the paytm is telling that plzx collect the money from bank, today again i have done transaction of 650 rs it is showing same like the before recharge i have done, plz refund the money my first recharge order no [protected] plz check it from paytm and conform it it is too tough for me, plzz reply me as soon as possible

I am s. Madhavi. Acc no [protected]. I did a transaction twice. The transaction was declined but the amount was debited. Its been nearly 10 days still i am not refunded. No one is tat rich to lose so much money and wait for it. I kindly request u to refund my money. I went to bank but still i dint get any proper reply about when i ll get reverted. Thank you

I have payed rs 10000 to an ias coaching institute. Money transacted from my account but they didn't receive that amount (Pos).. On 19 april 2017 around 8 am. As they did not get money they are not allowing me. It's already been 7 days of i not allowed to class. I have written letter to andhrabank ashoknagar. Branch. My complaint number is [protected]. My account number is [protected]... Plz andhra bank in charges i beg you to transfer the money to my account as soon as possible

I am veeranna i have been booked 6 tickets for bhahibali 2 move 701.24 rs debited into my ac. Account number [protected]. Date[protected] time 3.10am. But i don't get any confirmation msg please refund my amount into my account. Mobile no.[protected] name. Veeranna a/c -[protected] branch - beerolu khammam. Dist. Please refund my amount to my account

I have shopped online and returned the order. Amazon says they have refunded the amount to card after i have returned it. I have contacted both amazon and bank customer care. Amazon says its already been processed and has been transferred to the account. Andhra bank says that amazon hasnt refunded or precessed the amount to bank, call amazon to confirm.

Sir,
I am samula v narayana reddy, having an account in andhra bank since 2013, sept. I had applied for internet banking, i got my userid and password. After somedays i did not use inter net banking from 2010., then my internet banking account has not working, please provide solution how to recover that password.
My user id is : 40470664
My e mail: [protected]@gmail.com
My mobile no : [protected]
Ac. No:-[protected]

I, jogi soma sekhara rao booked 3 tickets for bahubali 2 movie, sri venkateswara (Venkateswara), visakhapatnam, rs 663.82 has been debited from my account, a/c no. Xx 4430, andra bank. I didn't get any confirmation message just debited, plz refund my money. My mobile no. [protected] date of incident : 26-4-17. Time :13.54 address dr no. 36-25-1/1 kancharapalem kotha reddy, visakhapatnam, near mutyalamma temple

Sir,
I am B.CHIRANJEEVI RAO, My account Number in Andhra bank, RP Road Branch is [protected].

On 24.04.2017, I have done three online transactions, Money got deducted from my account, but transactions failed.

My on line transaction detailed mentioned below

1) transaction id[protected] Dated 24.04.2017 for Rs.799/- through Airtel app.

2) transaction id[protected] Dated 24.04.2017 for Rs.38/- through Airtel app.

3) transaction order No. [protected] Dated 24.04.2017 for Rs.1321/- through paytm app.

Thanking you,
Yours faithfully,
B Chiranjeevi Rao

I have made a payment of my electricity bill through my account using paytm but it got failed and amount had been deducted, when i asked paytm they said bank hasnt confirmed the transcation and please contact your bank for knowing the status [protected] this is my contact number [protected]@gmail.com is my email please solve my problem as quick as possible

I am done three transactions on[protected] with debit card, all are by pos machine it shows transaction declined but amount is debited from my account
I complained to andra bank through email. They solved 2 transactions, still one more in pending.
My account no [protected].
1st transaction amount 700 - tx id s[protected]Refunded)
2nd transaction amount 699-tx id s99152612
3rd transaction amount 699- tx id s99153919
In 2nd & 3rd transactions one is refunded & another one still in pending
Please resolve it & reversed amount to account.

Dear sir we tried to apply for my Cheeque book thr internet banking it is showing error user already applied i have the same problem from long back but still now i didnt received my cheque book.
Any more over if i apply a cheque book why i need to go to branch to collect it y iam not getting through my house address.
At branch the people were very irresponsible towards customers. All other branches dispatching cheque books within 4 days but in andhra bank it is taking more than 3 weeks.

Train ticket cancel but amount not received iam booked a ticket, and ticket, cancelled by irctc. Ltd iam waiting for amount but so far not received in my account my transaction id number is-[protected]; ticket cancelled on 16/04/2017; but so far iam not received any amount or information bank authorities said that contact pattern, so please refund my amount of 491/- immediately.

On[protected], i have done a recharge of 346 rupees through paytm app, but money got deducted from my account i. E, from (Debit card) and recharge is not fullfilled, due to server problem of andhrabank, as i am contacting you from few days through phone call though u r not responding. Plzz reflect back my money into my account... And its been fourteen days till i haven't received my money..

I have taken a mudrra loan from andhra bank thane branch, ram maruti road on my account no [protected] by the name of balaji machine tools. Due to financial problems during demonetisation, 02 installment of the loan was overdue for which the sr. Branch manager ms. Radha rane and asst. Manager ms. Gadgil abused me on my mobile phone saying that i have given a loan to a beggar i. E. Me. They told me to pay my entire loan within a week period time. Due to this i am facing a lot of mental pressure and agony due to the mental harassment caused by the sr. Branch manager and asst. Manager of this branch. I am sending a complaint copy of the same to pmo/new delhi for appropriate action.

Hi,

I had performed one recharge through (Mobile recharge) on 17/04/2017 by using atm card. On that day due to time lagging the recharge is not successfu while entering otp but money is debited from my account.

I contacted the support recharge site (Mobilerecharge.com) they replied the transaction is failed, the bank will refund the amount.

Below are the details for that transaction.
Transaction id : s96997366

Kindly resolve asap and update back to us.

Hi Andhra bank,

This is Leelavathi Mandava, holding a saving account no [protected] in chilakaluripet branch, today first I have withdrawn 10000 from my savings account through ATM and 2nd time I tried to withdraw same 10000 but received the message like "you don't have the withdraw limit for today" but 10000 debited for unsuccessful transaction also. Could you please check and revert the same 10000 amount to my account and let me know if you need more details on this.

Name : Leelavathi Mandava,
Account Number : [protected],
Bank Name : Andhra bank,
IFSC Code : ANDB0000077,
MICR Code:[protected].

Thanks and Regard,
Leelavathi .M

Hai,

I have to transfer funds to srs packers movers (Current account). But while adding payee, i overlooked the account type. It got saved under savings account. After confirmation of payee add, i have transfered the amount. The money has debited from my account. But to the end account, the money has not credited. How can i know, that the money will be refunded or not?