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Andhra Bank Complaints & Reviews

3.1
Updated: Feb 17, 2024
Complaints 1648
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996
Unresolved
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Andhra Bank reviews & complaints page 54

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S
Sri Vishnu1829
Aug 9, 2017
Resolved
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Address: 517501

I have many issues during the transaction between two accounts of andhrabank.
The online transfer it is showing the the user is not authorize for this transaction. When i asked the bank manager he is telling that servers are slow. But there is no solution for the customer.
The half of the bank members dont know the working in online site

Could you please update the website make a user friendly site and ask the staff to have an idea reading the problems facing by the customer
Sep 23, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Aug 17, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
The staff of the #Reddypuram bank are behaving rudly...with account houlders...and lean with customer's...they are not taking...change...in cash 10, 5
I never seen these kind silly staff in any bank...worst service and folish behavere of the staff...
When ever a amount money credited in my account, i also getting this message
rs. 11 is debited in ac xx1741 on date/month/year.
why
in this i got credited messages
means 3*11= 33 rs are debited without a reason, why?
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    A
    apa dua
    from Kolkata, West Bengal
    Aug 7, 2017
    Resolved
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    Resolved

    Address: Kamrup Metropolitan, Assam, 781038

    I have taken a car loan on 8th july 2016 for rs 4 90 000 from guwahati branch, andhra bank. But every now and then, charges of rs.175, 295, 2000, 4000 etc. Is deducted from my account showing various services. And even after paying rs.10814 for the last 1 year, still the loan amount has not reduced below 4, 13, 000 as of date 7 aug, 2017. Do check the issue. The manager does response the queries asked by me. From the time of applying the loan to the moment of actually getting, the manager had changed 3 times the rules and regulations. I took my gurantor alongwith who sat beside me for the whole day but in the evening he told that gurantor is not required. But on 23 sept 2016, an amount of rs 4677 was deducted on account of not producing any gurantor.
    Sep 24, 2017
    Complaint marked as Resolved 
    Andhra Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 08, 2017
    Andhra Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

    Regards,
    Andhra Bank Customer Service
    Verified Support
    Aug 17, 2017
    Andhra Bank Customer Care's response
    Dear Customer,

    We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

    Regards,
    Andhra Bank Customer Service
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      R
      raadha rk
      from Rajahmundry, Andhra Pradesh
      Aug 7, 2017
      Resolved
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      Resolved

      Address: 533103

      My account. No. [protected]
      My phone.. No. [protected]
      My atm card no. [protected]
      Please change my atm card phone no.
      I have an account in andhrabank.
      My account. No. Is [protected]
      Recently i'm changing my phone. No. To my account.
      My new no. Is [protected]
      So please activate my new no. To my atm card
      My atm card no. Is [protected]
      I'm doing online transactions with my atm card.
      I'm not receiving otp
      So please urgently change my phone. No. To my atm card
      Thank you
      Sep 7, 2017
      Complaint marked as Resolved 
      Andhra Bank customer support has been notified about the posted complaint.
      Jul 30, 2017
      Y Dhana venkatesh's response
      How to activate abk mpay in my mobile . The last transaction was has been timed out " means what pls tell me
      Verified Support
      Aug 07, 2017
      Andhra Bank Customer Care's response
      Dear Customer,

      We request you to call on our toll free number[protected] or visit our website www.andhrabank.in for further assistance on your query/request.

      Regards,
      Andhra Bank Customer Service
      Hii I have made transaction on 25th April 2017.when i called customer care they use to say money will be credited within three days but till now I haven't got any refund. so please make as early as possible to get my money back to account
      Sir in my mobile abk mpay mobile banking not working for a few days. The msg I have seen is "The last transaction has been timed out" and I have been registered for internet banking. How to activate my abk mpay mobile banking pls tell me and I didnt get mpin after filling debit card details in my abk mpay registration option so pls solve my problm
      Card transaction done to pay finance amount.transaction was not successful and amount has been deducted...
      Pl. inform how to download the e-card through internet and my reference number is BA11237874
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        N
        Noorjahan Najam
        from Nattam, Tamil Nadu
        Aug 7, 2017
        Resolved
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        Resolved

        Address: 600117

        I have a saving account in andhra bank keelkattalai branch in tamil nadu (A/c [protected]). I have done pos transaction with my atm card in latha supermarket on 5/8/2017 at 6.30 p. M for rupees 428.50. It has been denied twice but money got debited twice from my account. So totel money of 857 rupees is
        Debited. Still now it is not refunded. Kindly refund my money. Thanks
        Sep 12, 2017
        Complaint marked as Resolved 
        Andhra Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 07, 2017
        Andhra Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

        Regards,
        Andhra Bank Customer Service
        Verified Support
        Aug 08, 2017
        Andhra Bank Customer Care's response
        Dear Customer,

        We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

        Regards,
        Andhra Bank Customer Service
        Sir my andrabank account not coming messages sir please check one's time thank you Sir
        Andhra Bank Customer Care's response, Aug 8, 2017
        Verified Support
        Dear Customer,

        We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query/request.

        Regards,
        Andhra Bank Customer Service
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          M
          Maria Joseph Maria Joseph
          from Bengaluru, Karnataka
          Aug 7, 2017
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          Address: 600037

          I am a member of welfare society ~ name of society : mullai apartments residents welfare association (Marwa) registration number under tamil nadu societies act : 200/2009 society has never submitted accounts, to registrar of societies so far. They have never renewed the registration. There was no election as per by law ` a sb account was opened in 2009 sb account number [protected] bank : andhra bank branch mogapair east ifsc : andb0001321 the bank has never updated the kyc there are changes in the committee society has not informed banker banker never updated kyc,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, the following are the irregularities noted : the signing authorities needs to be more than one signatory as per by law. There are many cheques issued as "self" drawn cheque as per pass book entry date ck number amount 30/12/[protected]/02/[protected]/06/[protected]/07/[protected]/03/[protected]/04... ; clarifications requested from the branch manager of the concerned bank. (Refer the attached file) so far there is no reply from the manager. Clarifications required from your office : how to rectify this can cash be dispensed to "self" drawe in society account. Who is the responsible person for such mistakes if manager does not insist for kyc, the possibility of old authorised person use his earlier position for his benefit how to improve the banking operations, to avoid mischieves is there any guidelines provided to banker or society managers on "operation of account for withdrawal."
          +2 photos
          Andhra Bank customer support has been notified about the posted complaint.
          Hi, I forget my ATM pin no, please mail me how to re-activate new pin.

          Mail: [protected]@gmail.com
          Sir please cancel my Andhra Bank classic credit card Number [protected] with name B.Ashok
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            M
            mouna sai
            from Hyderabad, Telangana
            Aug 5, 2017
            Resolved
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            Resolved

            Hello!
            I have an andhra bank savings account (A/c no:[protected]). I have done pos transaction with my atm near himayatnagar petrol pump on 29/07/2017 of rs.200. It has been denied twice but money got debited to my account of rs.400. The same happened today in titan showroom. My card has been denied but money got deducted from my account of rs.1355.
            Kindly check into it and refund my money.

            Thanks.
            +2 photos
            Sep 16, 2017
            Complaint marked as Resolved 
            Andhra Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 07, 2017
            Andhra Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

            Regards,
            Andhra Bank Customer Service
            Verified Support
            Aug 08, 2017
            Andhra Bank Customer Care's response
            Dear Customer,

            We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

            Regards,
            Andhra Bank Customer Service
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              V
              Vinod.pal7123
              from New Delhi, Delhi
              Aug 5, 2017
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122001

              Hi,

              Please be inform you that public is facing lots of issues due to branch manager non availability. I have visited to branch so many time and never found branch manager in branch.
              I am not sure what is the task assigned to manager but as a public query branch manager should available in branch to address the complaints. As far as i know there branch manager never come before 12 noon. Please keep some monitoring so that you should also aware.

              It is there locality feedback that keep staff on time and some seniors should be available in branch to address the public queries.

              Hope you will pay some attention and ask seniors to available in bank to address the public queries.

              Thanks
              +1 photos
              Sep 10, 2017
              Complaint marked as Resolved 
              Andhra Bank customer support has been notified about the posted complaint.
              Aug 05, 2017
              Updated by Vinod.pal7123
              Please pay some attention on above issue.
              Verified Support
              Aug 06, 2017
              Andhra Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly.

              Regards,
              Andhra Bank Customer Service
              Verified Support
              Aug 08, 2017
              Andhra Bank Customer Care's response
              Dear Customer,

              We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

              Regards,
              Andhra Bank Customer Service
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                R
                R.JAGADISH chary
                from Adoni, Andhra Pradesh
                Aug 5, 2017
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500050

                Hi,
                Name: r jagadish chary.
                Account no: [protected]. I tried withdrawing 2000 rupees from "dcb"atm twice at chandanagar, hyderabad, amount not dispensed but received message to my mobile as 2000 rupees withdrawn. Then visited andhra bank atm at chandanagar withdrawn 2000. Reversal of 2000 not done. Checked in net banking showing two transactions of rupees 2000 and 2000 on date 1/8/2017. Kindly do the reversal of 2000 rupees to my account and please check this is happening very often. My mail i'd: jaggu. [protected]@gmail.com.
                Sep 9, 2017
                Complaint marked as Resolved 
                Andhra Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 05, 2017
                Andhra Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly.

                Regards,
                Andhra Bank Customer Service
                Verified Support
                Aug 08, 2017
                Andhra Bank Customer Care's response
                Dear Customer,

                We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

                Regards,
                Andhra Bank Customer Service
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                  N
                  Nishant 1
                  from Delhi, Delhi
                  Aug 4, 2017
                  Resolved
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                  Resolved

                  Hlo its me nishant jha account no [protected] i have gone to withdraw cash from sbi atm (Karol bagh, delhi) on 1 august 2017 around 3:30pm but no cash received by me through atm and my money got deducted from atm pls refund my money back i request u amount deducted 3000 ₹ i m uploading the screenshot of amount deduction i hope for the positive response from u and also quick response from u
                  Sep 4, 2017
                  Complaint marked as Resolved 
                  Andhra Bank customer support has been notified about the posted complaint.
                  Aug 01, 2017
                  SRao Gannavarapu's response
                  My debit card swiped at BATA Kukatpally 
                  for Rs.2100/- which is declined by machine but amount debited to my account.

                  I have swiped on 29.07.17 Rs.2100/- which is not reverted back. My account at Andhra bank Saifabad
                  [protected] my mobile no.
                  Verified Support
                  Aug 04, 2017
                  Andhra Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

                  Regards,
                  Andhra Bank Customer Service
                  Verified Support
                  Sep 08, 2017
                  Andhra Bank Customer Care's response
                  Dear Customer,

                  We would like to inform you that an amount of Rs. 3, 000/- has been reversed to your account on[protected].

                  Regards,
                  Andhra Bank Customer Service
                  contact no. [protected]
                  Account holder Nishant Jha
                  Account no. [protected]
                  Transaction dated 1 August 2017 around 3pm
                  Amount 3000
                  Email id - [protected]@gmail.com
                  Branch-Nsit dwarka new delhi
                  Andhra Bank Customer Care's response, Aug 8, 2017
                  Verified Support
                  Dear Customer,

                  We thank you for providing your contact details. We will update you soon.

                  Regards,
                  Andhra Bank Customer Service
                  There taking careless for customers since I am waiting 45 minutes no body not reply me
                  My debit card swiped at BATA Kukatpally
                  for Rs.2100/- which is declined by machine but amount debited to my account.

                  I have swiped on 29.07.17 Rs.2100/- which is not reverted back.
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                    T
                    Tarun Kumar Reddy
                    from Bengaluru, Karnataka
                    Aug 3, 2017
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                    Address: 560076

                    Hi Team,

                    My vendor has processed my refund on May 10 2017 but the amount has not credited into my account. It has been three months but no response.
                    Iam attaching the response from the vendor
                    The transaction number, ARN number iam attaching as reference.
                    ARN number : 74056637093002596826777.
                    Please look into this as many months passed without refund

                    Email id : smrithi.[protected]@gmail.com
                    +1 photos
                    Andhra Bank customer support has been notified about the posted complaint.
                    Aug 03, 2017
                    Updated by Tarun Kumar Reddy
                    Account number : [protected]
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                      M
                      Mohan Guru Govindaraju
                      from Mysore, Karnataka
                      Jul 31, 2017
                      Resolved
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                      Resolved

                      Address: 560010

                      Sir iam dhanalakshmi my account in andrabank account num [protected].in ssi area rajajinagar bangalore. Today in axis atm i have withdraw rs 10000. And for second i entered 10000. But i didn't got the cash it denied but got debited in my account. And not even i got slip from machine. And then i checked in karnataka bank atm in that igot slip but i got debited.
                      Sep 1, 2017
                      Complaint marked as Resolved 
                      Andhra Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2017
                      Andhra Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

                      Regards,
                      Andhra Bank Customer Service
                      Verified Support
                      Aug 01, 2017
                      Andhra Bank Customer Care's response
                      Dear Customer,

                      We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

                      Regards,
                      Andhra Bank Customer Service
                      On 23rd July, i have done a transaction through debit card but transaction was unsuccessful(cancelled transaction) and the money had been deducted from my account. it has been 3 days the money has not been refunded.please refund my money as soon as possible..
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                        N
                        Nagmani Verma
                        from Hyderabad, Telangana
                        Jul 31, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        I have andhra bank account no [protected] and one debit card link with it (* * * 6737).
                        I did two transaction at hdfc atm machine (Atm id - siaw hy 91, location id :- metro atm) from my andhra bank debit card. First withdrawal of rs 10000 at 30/07/2017 00:52 am and 2nd withdrawal of rs 10000 again at 30/07/2017 01:04 am, but finally i got only rs 19500 but my account is debited by rs 20000.
                        Please look into this and credit my rest rs 500 in my saving account.
                        Sep 1, 2017
                        Complaint marked as Resolved 
                        Andhra Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2017
                        Andhra Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

                        Regards,
                        Andhra Bank Customer Service
                        Verified Support
                        Jul 31, 2017
                        Andhra Bank Customer Care's response
                        Dear Customer,

                        We request you please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

                        Regards,
                        Andhra Bank Customer Service
                        Hi You can call me at [protected]
                        Andhra Bank Customer Care's response, Aug 1, 2017
                        Verified Support
                        Dear Customer,

                        We request you please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

                        Regards,
                        Andhra Bank Customer Service
                        Please regenerate password.

                        Name :G N V PRASAD
                        ACCOUNT No.[protected]

                        BRANCH VIDHYANAGAR
                        IFSC CODE ANDB0000604
                        CELL NO [protected]
                        On 30July2017 sunday around 8AMI made an IMPS transaction from my andrabank to kotak. Money deducted but not yet added to beneficiary account.my A/c nmbr :[protected] IFSC0002148 mail id [protected]@gmail.com

                        got rs 500 less than what is debited through atm withdrawal - Comment #2806249 - Image #0
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                          N
                          Nagesh.kadava
                          from Hyderabad, Telangana
                          Jul 30, 2017
                          Resolved
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                          Resolved

                          Address: Nizamabad, Andhra Pradesh, 503185

                          Yesterday i scratched my card at sree rama petrol bunk at hayathnagar i have filled petrol for rupees 276 and amount deducted twice please check the status and refund my money 276 back
                          Details a/c-[protected]
                          Bank-andhra bank
                          Card no-[protected] name - kota. Aravind reddy please check and refund my money back the card has swiped twice for the first time transcation showed failed, second time transcation showed succes for rupees 276
                          Aug 31, 2017
                          Complaint marked as Resolved 
                          Andhra Bank customer support has been notified about the posted complaint.
                          Jul 26, 2017
                          pandu427's response
                          Sir I am J pandu account No:[protected] with andra bank B N Reddy Nagar i have withdran amount of Rs 10000 on[protected]Time 9.36.26 ) at karnataka bank atm at red tank vanasthalipuram Hyderabad (Transaction Ref No:[protected] but i have not received the amount i got only receipt and amount is not refunded in my account so for please rectify the problem
                          Verified Support
                          Jul 31, 2017
                          Andhra Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

                          Regards,
                          Andhra Bank Customer Service
                          Jul 31, 2017
                          Updated by Nagesh.kadava
                          Kota.aravind reddy
                          Phone-[protected]

                          [protected]@gmail.com
                          Verified Support
                          Jul 31, 2017
                          Andhra Bank Customer Care's response
                          Dear Customer,

                          We thank you for providing your contact details. We will update you soon.

                          Regards,
                          Andhra Bank Customer Service
                          Aug 20, 2017
                          Updated by Nagesh.kadava
                          No response from Andhra bank customer care
                          Sir I am J pandu account No:[protected] i have withdran amount of Rs 10000 on[protected] at karnata bank atm at red tank vanasthalipuram (Ref No:[protected] but i have not received the amount i got only receipt and amount is not credited in my account so for please rectify the problem
                          Dear Sir,

                          Your staff is irresponsible and lazy fellows they don't know how to talk to customer and service also worst they don't give respect even Senior citizens also they behavior just like country buet, please my sencior request take any serious action at least give training how to talk to customers.

                          Thinking you.
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                            S
                            saytunak
                            from Mundi, Madhya Pradesh
                            Jul 27, 2017
                            Resolved
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                            Resolved

                            Address: Raigarh, Chhattisgarh, 496001

                            I have taken home loan from andhra branch, raigarh c. G.in 2013. Now rbi has changed the home loans scheme from plr to mclr due to which the interest has come down. So, i have requested the bank to switch - over to mclr. For that they charged 1% of the outstanding amount plus service charge while other banks charged 0.5% of the outstanding amount including service charge.
                            May i know the reason about the higher charges.

                            Regards

                            Sanchita sil
                            Sep 8, 2017
                            Complaint marked as Resolved 
                            Andhra Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2017
                            Andhra Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

                            Regards,
                            Andhra Bank Customer Service
                            Jul 29, 2017
                            Updated by saytunak
                            Thanks for the reply.
                            My contact details are:

                            Mail Id. [protected]@gmail.com
                            Ph. [protected]
                            Verified Support
                            Aug 01, 2017
                            Andhra Bank Customer Care's response
                            Dear Customer,

                            We thank you for providing your contact details. We will update you soon.

                            Regards,
                            Andhra Bank Customer Service
                            Verified Support
                            Aug 08, 2017
                            Andhra Bank Customer Care's response
                            Dear Customer,

                            We would like to inform you that as per Bank policy guidelines, if any Housing Loan switch over from Base Rate linked interest rates to MCLR linked interest rates, 1% of the outstanding loan amount should be paid as switch over charges plus applicable GST as conversion charge and there should not be any overdues in the account as on date of switch over.

                            Regards,
                            Andhra Bank Customer Service
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                              K
                              KeeP SmiLinG
                              from Chandigarh, Chandigarh
                              Jul 26, 2017
                              Resolved
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                              Resolved

                              I really disappointed with dgm, zonal office, chandigarh. I realised that andhra bank is one of the poorest and worst banks in india. Dgm of andhra bank zonal office, chandigarh, never complete his work in time and never come at office in time. Really very bad. His nature is very rude to customer. I request to take action against dgm, zonal office, chandigarh. I know and believe that you all high level posted are similar and never take action against each other. But i want to share this information for public and this information will be viral. I'm existing customer of this bank and it will be no longer.

                              Thanks
                              Keep sharing guys.
                              Sep 1, 2017
                              Complaint marked as Resolved 
                              Andhra Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 27, 2017
                              Andhra Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

                              Regards,
                              Andhra Bank Customer Service
                              Verified Support
                              Aug 01, 2017
                              Andhra Bank Customer Care's response
                              Dear Customer,

                              We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

                              Regards,
                              Andhra Bank Customer Service
                              My name is Pradeep and i hail telangana, hyderabd from SC Community, whereas i appied for the SC loan and the Govt as accepted, however
                              Andhra Bank manager is troubling me and not giving any information.
                              please to bring your notice do the needful.

                              andhra bank
                              mahendra hills branch
                              secunderabad
                              hyderabad, telangana
                              Andhra Bank Customer Care's response, Jul 27, 2017
                              Verified Support
                              Dear Customer,

                              We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

                              Regards,
                              Andhra Bank Customer Service
                              I forgot my transaction password
                              How can i reset my password
                              And i don't have a debit card
                              40877102my id
                              [protected] my num
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                                S
                                Sumit Ratnakar
                                from Bhopal, Madhya Pradesh
                                Jul 26, 2017
                                Resolved
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                                Resolved

                                Address: Gwalior, Madhya Pradesh, 474001

                                Dear team,

                                This is just for information that my mother mrs bharti banwari is current account holder with account number 2161 in your andra bank branch of gwalior m. P. From last 15-20 years.

                                In the morning she gone to the lashkar gwalior branch for withdrawl of 83000 rs.

                                When she receive the amount of 83000 thousand in her hand that is in the form of denomination of 100 rs notes. After seeing all this notes she request to the cashier for the exchange of small notes and give note some big notes. Bcs she is 58 years old lady going alone from the bank and it is very difficult to carry small notes 4-5 bundles.

                                But mr shelendra parmar refuse to listen any words and request from her and scold down shoutly and give threat to her that he will throw her out from bank .

                                And all the other staff also told to mr shelendra parmar to give a big note to her and resolve the grieaviance but he refuse the word of all the staff and showing casual approach to resolve the grieaviance. And then he saying that he is not agree to give any amount to her.

                                And in the end after 3-4 hours he agree to give the note in the form of 100 rs note again and in which so many of notes are damage and are not in condition.

                                As mr shelendra parmar is doing intentionally all the thing with my mother and my mother also make complaint against him to the manager but no action had been taken by the manager due to which now he is behaving with her like a dacoit and gunda and giving answer in very unprofessional manner to my mother and told to her. Do the complaint where u have to do the complaint.

                                So it's a very surprising and shocking that staff of the bank is behaving like a gunda of local street with there customers.

                                So it's a request to you please take a strict action against him asap.

                                Regards

                                Kapil banwari
                                [protected]
                                Sep 1, 2017
                                Complaint marked as Resolved 
                                Andhra Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 26, 2017
                                Andhra Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

                                Regards,
                                Andhra Bank Customer Service
                                Verified Support
                                Aug 01, 2017
                                Andhra Bank Customer Care's response
                                Dear Customer,

                                We are awaiting your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

                                Regards,
                                Andhra Bank Customer Service
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                                  G
                                  gopal7611
                                  from Hyderabad, Telangana
                                  Jul 26, 2017
                                  Resolved
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                                  Resolved

                                  I have an account with andhra bank matrhoma center branch with
                                  A/c no : [protected] aadhar mapping with npci on 2013. After my company open a/c in canara bank they mapping my aadhar with npci. My gas subsidy deposited into canara bank. Gas people told that go to bank and contact in bank. But i contact andhra bank marthoma centre branch.

                                  Andhra bank marthoma centre bank people told that we would relink through onhline simply told.

                                  How i can relink my aadhar with npci through online help me.

                                  Thanking you yours truly
                                  A. Gopalakrishna
                                  A/c no: [protected]
                                  Aadhar no:[protected]
                                  Mobile: [protected]
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Dear Customer,

                                  We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

                                  Regards,
                                  Andhra Bank Customer Service
                                  Dear Customer,

                                  We are awaiting your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

                                  Regards,
                                  Andhra Bank Customer Service
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                                    A
                                    Anjicacma
                                    from Hyderabad, Telangana
                                    Jul 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500044

                                    I am sammi reddy, andra bank account holder with account no. [protected], huzurabad branch, mobile no. [protected].

                                    On 24/07/2017 i wanted to draw 1000 cash from hdfc bank atm located at thilaknagar, nallakunta, hyderabad. It says unable to process the request but the cash got deducted and didn't credited till now, please solve my query as soon as possible.

                                    Thanks in advance
                                    Aug 28, 2017
                                    Complaint marked as Resolved 
                                    Andhra Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 26, 2017
                                    Andhra Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

                                    Regards,
                                    Andhra Bank Customer Service
                                    Jul 26, 2017
                                    Updated by Anjicacma
                                    Mail id: anjireddy1.[protected]@gmail.com.
                                    Mobile. No. [protected]
                                    Jul 26, 2017
                                    Updated by Anjicacma
                                    Actually I had transacted at 2 other ATMs also, I don't know wherever the amount was deducted, but in that ATMs also it was showed as unable to process your request, but the amount got deducted.

                                    The ATM IDs are:
                                    ANDRA BANK ATM : W2953002
                                    SBI ATM : S1NJ[protected]
                                    Verified Support
                                    Jul 26, 2017
                                    Andhra Bank Customer Care's response
                                    We thank you for providing your contact details. We will update you soon.
                                    Verified Support
                                    Jul 28, 2017
                                    Andhra Bank Customer Care's response
                                    Dear Customer,

                                    We would like to inform you that an amount of Rs. 1, 000/- is reversed to your account on[protected] for the failed ATM transaction of[protected].

                                    Regards,
                                    Andhra Bank Customer Service
                                    We had purchased 4 Sov. Gold Bonds through Andhra Bank Uttam Nagar New Delhi Branch. Bank did not give us the interest from the date of debit amount in the Accounts to the Issue date of Gold Bonds. Other Banks like Punjab & sind bank, Syn. Bank etc. giving the same. R.K.Agrawal Ph. [protected].
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                                      D
                                      devakohli
                                      from Indri, Haryana
                                      Jul 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: 175101

                                      Sir
                                      I am devi singh, havving an account in andhra bank, i had applied for internet banking, i had entered 3 times wrong password, then my internet banking account has not working, please provide solution how to recover that password.

                                      My internet banking userid : 51558779

                                      My email id : [protected]@gmail.com

                                      Phone no : [protected]

                                      25/07/2017
                                      Aug 30, 2017
                                      Complaint marked as Resolved 
                                      Andhra Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 26, 2017
                                      Andhra Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

                                      Regards,
                                      Andhra Bank Customer Service
                                      Verified Support
                                      Jul 28, 2017
                                      Andhra Bank Customer Care's response
                                      Dear Customer,

                                      We would like to inform you that procedure for setting the password, Kindly follow the below steps –
                                      Go to https://www.onlineandhrabank.net.in/
                                      1. click retail login
                                      2. click continue
                                      3. enter user-id
                                      4. click ‘set login password’ button
                                      5. enter mobile number along with 91 as prefix and enter OTP using Safe-T as you are enabled for Safe-T
                                      6. Reenter OTP on screen
                                      7. set your login password
                                      8. come back to retail login and click continue
                                      9. enter user-id and password
                                      10. Customer can use now.

                                      Regards,
                                      Andhra Bank Customer Service
                                      Not received my refund amount since one month

                                      netbanking password - Comment #2799921 - Image #0
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                                        Y
                                        ylp
                                        from Chennai, Tamil Nadu
                                        Jul 24, 2017
                                        Resolved
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                                        Resolved

                                        Address: Vadodara, Gujarat, 391410

                                        Dear sir / madam,

                                        I've deposited hdfc cheque (#000015) in favour of the andhra bank a/c holder, k. Durgarani bearing a/c no. [protected] on 19th july at vasna-bhyali branch (2906), vadodara.

                                        I was told by the cashier that it will be cleared by next day evening (20th july). But till time it is not cleared and the receipent is taking follow up for the same. I even have mentioned the contact number over the pay in slip.

                                        I'm writing this as already 4 working days are over, could you please check the same and do the needful.

                                        You can mail me "prasad. [protected]@gmail.com".

                                        Thanks & regards
                                        Lakshmi prasad
                                        Ph. No.:[protected]
                                        +1 photos
                                        Aug 30, 2017
                                        Complaint marked as Resolved 
                                        Andhra Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 24, 2017
                                        Andhra Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

                                        Regards,
                                        Andhra Bank Customer Service
                                        Verified Support
                                        Jul 27, 2017
                                        Andhra Bank Customer Care's response
                                        Dear Customer,

                                        We would like to inform you that we have contacted you and was informed that your grievance is resolved and requested to close the complaint.

                                        Regards,
                                        Andhra Bank Customer Service
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