Andhra Bank Complaints & Reviews

Raised complaint on the Rude and unprofessional behavior of the staff.
Closed the complaint without any action.
current status of CS[protected] is closed with the below comments. I haven’t got any call from branch and they simply closed the ticket with below comments after 1 week.

Comments : wllThe branch expresses sorry for the inconvenience caused.


Below is the issue happened:

On 29 the December visited Bank to with draw money, after the long wait and struggle able to get withdrawal form. The guy at the counter spoke very rude and humiliated in front of everybody in the bank
When I told him I don’t have cheque book in a harsh and rude manner he said will someone remind you to have food everybody will you eat on you own( I failed to translate the same same thing that he said in Telugu ) he was very unprofessional and
behaved as he is my boss. When questioned about his rude manner he yelled and shouted me to get out of the bank.


I am aware due to demonetization there were issues with withdrawal, MY concern and complain is on his rude and unprofessional behavior, looking for clarification on his rude and unprofessional behavior.

The branch closed the case without calling me or enquiring what happened.Please reopen the case CS[protected] again. I will wait for the call in case if the bank doesn’t call me, As per the grievance process
Listed on your website will reach out RBI through the email mentioned.


Inform the branch to reopen and call me if they really want to address the customer issues.

I am using m pay of andhra bank. I am having 3 accounts with you.
Only one account is linked to m pay and other accounts not linked.
I am having the following accounts with 1359 brindavan gardens guntur branch.
[protected] linked to m pay app

[protected] both these accounts are not connecting to m pay
[protected] eventhough the party code is same.

Kindly rectify the same

Y hanuimantha rao
[protected]
[protected]@yahoo.com

Sir my account has been debited constantly of every week without my action but sms came to my mobile like rs debitted in your account more than 12 times they charged more than 600. More than 600 rs was lost in my account. No reason mentioned on debitting in my account so plz refund my money back to my account which has been debitted andhrabank ac no [protected]

Respected sir, i had account in bibinagar branch, yadadribhongir district, T.S.sir it is my salary account .my debit card is not working for online shoping it is shwoing that your debit card is blocked, contact to your branch.i was contact the branch, the bankers said your card is working.but still not working my debit card for online shoping.card swiping is ok its working but online shopin not kindly solve my problem.thanking you sir,

Sir actually i opened new acc in ab...i didint take my passbook even i didint recive my password...i went to chennai for my studies...when i asked i andhra bank they said to set login password through online it not matters...when i am trying to set login password showing an error that application error contact ur bank administrator...bt i am out of state now ...so please help me

Sir,
i am Dandu Srinivas, having an account in andhra bank since 2008, august . i had applied for internet banking, i got my userid and password .after somedays i did not use inter net banking from 2010., then my internet banking account has not working, please provide solution how to recover that password .
My user ID is :: 35863805
My E mail:: dandu.[protected]@gmail.com
my mobile no :: [protected]

Visakhapatnam,
Dt.25/12/2016,
Sir,

I v m patrudu cheepulla, i have an account in andhra bank and i am using net banking since 2015 after some days i forgot my login and transaction password. So please provide my passwords.

My a/c no. : [protected]

My user id : 48089410

My email id : [protected]@gmail.com

My phone : 91 [protected].

Dear Sir,

My Self having a current Account no:[protected](user id:[protected] name:Venkateshwara Transport co., so while transferring to internal third party the money not sending and there was a error that is " Your yearly Debit has been Exceeded " and while transferring to different bank the amount is transferring but to only Andhra bank accounts the amount was not transferring and getting a black screen showing " Your yearly Debit has been Exceeded " and I tried at least 1000 rupees also but not going so please solve as soon as possible. I already complained to my Andhra bank branch manager but there are not responding there are saying to call customer care [protected], I was trying this number from one week onwards but it’s not connecting so please solve the issue.

Thanks & Regards

For VENKATESHWARA TRANSPORT CO.,
K.Nagaveni
A/c:[protected]
Andhra bank
Madinaguda
Hyderabad-500049

Dear Sir/Madam,

I, Mohammed Taufeeq Khan, Account Holder of SB Account bearing A/c. No. [protected], Andhra Bank, Tolichowki Branch, Hyderabad, Telangana state.

Like to bring you few lines that I have applied for Cheque Book on dated: 02/12/2016, I got the message that I will get the Cheque Book within 7 (Seven) working days from the date of applying and a sum of Rs.86/- is deducted from my Account on the same date towards Cheque Book Charges.

I am going regularly to the branch and asking for cheque book they are not responding and telling me it will come tomorrow, it will come tomorrow.

Sir I want you to take some legal action and do in my favor. I am need of Cheque Book because I have to give Four Cheques to the Hero Motocorp Showroom, Hyderabad – T.S.

So, I request you to do in my favor as soon as possible.

Thanking You,

Mohammed Taufeeq Khan

I am G.Yamini holding an a/c ([protected]) .I have already given you a complaint regarding wrong debit from my a/c.But now i feel that my check might have misplaced rather than a wrong debit.Iam not confident that its surely given by me.Until i can check myself regarding cheque, I have received a message that cheque no.5 of Rs.40000/- is debited from my a/c in favour of CTS CLG.Now I request you to provide me where my cheque has been deposited(the branch where it is passed) and by whom it was done(the persons complete details).I request you to provide complete details of my cheque as early as possible.
Expecting you will sort out my problem as soon as possible.

Regards,
G.YAMINI.
Email Id : [protected]@gmail.com

I am t. Vishnumurthy, my account no is [protected]. On 2/12/2016 amount debited (Rs 10790.0, rs 464.0) two times from my andhra bank acount without my notice. I contacted my bank manager, mattampally (0846),. He gave one statement to me. I donot knoe what to do. Please help me in this mater to get my money back. I am attaching bank statement given by manager.

Please solve this matter and if you want any additional information mail to me

[protected]@gmail.com

Hello sir i am handicapped and i gone to andhra bank On 16/12/16 for withdrawl of money for paying to hospital bill.But the manager trapped me for 11am to 2pm he saying that you will given money in sometime.But last he didnot gave any money to us.And after this he with his staff and guards using abusing language and keep me outside of the gate.And this hurt my self respect .And this all matter recorded in your CCTV camera. So please take action on this andhra bank manager.

Dear Sir / Madam,

My name is Sridhar kothapalli having savings account in your Dilsukhnagar Branch a/C No [protected] as I am faceing login problem in Mobile banking app it shows all ways
Acknowledgement your last activation was not sucesscull. Please Re-activate the application to proceed with the transaction
Transaction ID NO[protected]

Today my account has been blocked deactivated
Txn no[protected]

Please kindly resolve my login problem and thanks alot.

Regards / Sridhar kothapalli.
Mobile no [protected].

Iam G.Yamini (A/c no. :[protected]). I issued a cheque(no.5) for Rs.4000/- in the month of Nov, 2014.But due to some reasons i hadn't visit the bank.On[protected], the same cheque got cleared from my account and an amount of Rs.40000/- was debited instead of debeting Rs.4000/-.
Now I want to get my balance(Rs.36000/-) back into my a/c.So i request you to please respond as quickly as possible and credit my a/c with Rs.36000/- back again.I also request you to please kindly send the details of the cheque, the issued bank, the branch and the details of the a/c holder who debited my money.
Kindly reply to this mail and expecting an early reply from your end.

Email Id : [protected]@gmail.com

I have registered my self in online for andhra bank internet banking. I am able to login, view my balance also but, While transfering funds system asking transaction password. But, I does not know transaction password. Due to transaction password unknown not able to utilize net banking. How can I get my transaction password. pls guide in this issue.

Sir, I had requested for issue of a cheque book in the last week of NOv. 16 and necessary charge was deducted from my account. Thereafter so many mails were sent to the customer care but no action except an acknowledgement n copy to bank for n. a. Last week I went to bank to get money but chief manager me. Sonalika refused to give money with withdrawal slip as I was issued cheque book. she told me that I cannot money with slip as I was not issued cheque book. I don't understand the meaning of withdrawal slip. If I was issued cheque book what is the necessity of withdrawing money thru slip. When I asked act this, she refused to accept the cheque or allowed me withdraw money thru slip. Sir I am 58 years old and my salary as well as pro rate pension both are in this branch. Today is 16th Dec. 16 and I could not get single rupee from this bank. Banks online system is also faulty one as I tried the same too. During this notebandi times, instead of helping old people, bank harassed a lot. Why the bank could not accept withdrawal slip when no cheque book was issued to me. Is it Rbi rule? or bank trying to harass customer? Kindly arrange issue of cheque book earlier and penalise the bank harassing customers. Also transfer the chief manager Sonalika who refused to give money thru slip. Also give warning to ANdhra bank management for not addressing properly the grievances of customers. Hoping an early action. So Nair A/c [protected] mob. [protected]

Sir,
i am Ramakrishna.Palla, having an account in andhra bank since 2009, i had applied for internet banking, i got my userid and password .after somedays i had entered 3 times wrong password, then my internet banking account has not working, please provide solution how to recover that password .

my internet banking userid : 30864807

my email id : [protected]@gmail.com

phone no : [protected]

I am having my SB account no.[protected] and applied for debit card. I have received my debit card long back and I couldn't use the same since I have not yet received the PIN. In view of demonetization it is a must to with draw money from ATM. My mail address is: Jagannadharaju.[protected]@gmail.com and my mobile number is [protected]. Please guide me whether I can get the PIN online.

[protected] They are not taking A/C opening form saying that to come on after 10days. I went again
on[protected], same reason to come after a week.they are careless in receiving customers.I pray them to take my form immediately, because of no time to me to apply scholarship . I, m giving this complaint that means it is not mean that its is not working properly, but not caring customers.

Sir,
I am kuttiraja, on 11/12/16 around 5.30pm i visited your bank atm at r. K. Puram and i wish to withdraw rs.2000/- as per limitations. The amount has not been dispensed but i got the slip as rs.2000/ dispensed and also i received the mobile message as rs.2000/ - withdrawn. Atm no. 0481003 txn no.2766. Kindly look into the matter and deposit the money in my account no. [protected]. Mobile no. [protected].

Thanking you

Kuttiraja l