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Andhra Bank
Andhra Bank
Customer satisfaction rating: 71%
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1385
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 40 2323 3004  [NRI Cell Head]
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+91 22 2216 1075  [IIB Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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+91 40 2323 4036  [NRI Cell Head]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
71%
Complaints
1385
Pending
0
Resolved
983
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank Complaints & Reviews

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[Resolved]

 swati chouhan
Just know i am coming back from andhra bank in a very upset condition, .
This is my very serious complain, and towards, the behaviour of the staff of the Andhra bank noida sector55.
Today ie on monday 13/july/2009 at 11:30 am i have visited to the andhra bank, in order to make the DD for the registration fees, but the person sitting on the RECIEPT counter, deney to make my DD .He is behaving inside the counter very rudely with other peoples also.
When i have asked, he said to him, why he is not making my DD, he did not gave me any answer.
This is my complain that punish the person who is at age of 40-45 years in light colour shirt, wearing white spects, sitting on reciept counter at 11:30 am in ANDHRA BANK IN SECTOR 55, NOIDA
Also the old person (above 60 years) as a guard behaving very manner less and showing disrespect to the peoples coming in the bank after closing timings.
Take my complain very seriously.
Complaint marked as Resolved Aug 14, 2020
This is a complain regarding ATM transaction problem.Today 10 feb 2010 evening, I made an entry of rupees 3500 in sector 55's ATM.The machine was unable to process the transaction but the above amount was deducted from my account of punjab national bank.
I hope you will take my complain into consideration.
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    [Resolved]

     pjagannath
    Please refer My already complaint lodged in your branch at Vanasthalipuram Complaint No#HYD012264. Anticcipating your quick response and reversal of My amount to my account in your Bank.

    Thanks & Regards

    P Jagannath
    Asst Mgr Admin
    Big Bazaar
    Ameerpet
    Hyderabad
    [protected]
    Complaint marked as Resolved Aug 14, 2020

    Andhra Bank — A T M MALFUNCTION

    To,

    Andhra Bank
    Hyderabad

    Sir,

    Reference is made to may mail of 30 may 2009 which was addressed to HDFC bank with whom I hold an account.

    On 11 May 2009 around 20.30hrs to 21:20hrs I tried to withdraw a sum of amount Rs7500/- through your A T M. Before opting for withdrawal I even tried to check my balance of my HDFC account, both occassion the A T M displayed "Transmission Lapsed" and the amount of Rs7500/- was not released by your A T M. And subsequently I had to approach HDFC A T M and withdraw the amount of Rs7500/-.

    But, the next day I was surprised to note one of my cheque issued to another bank was not honoured due to shortage of fund and the shortage was cuased due to the indication that an amount of Rs7500/-was released through Andhra Bank A T M at Vanasthalipuram. I even approached the Andhra Bank at Vanasthalipuram, they advised me to lodge a complaint through HDFC Bank as the account is in HDFC.

    Immediately I lodged a complaint at HDFC Bank Branch at Vanasthalipuram wide complaint No: HYD012264. And after a gap of one week the amount of Rs7500/- is reversed in ledger, but, on hold due to delay in your confirmation.

    Hence i anticcipate your intervention and release my amount of Rs7500/- at the earliest.

    Thanking You

    P Jagannath
    c-876, Ngo's Colony,
    Vanasthalipuram,
    Hyderabad:500070
    PH: [protected]
    i got a bc scholar ship amout i opened an account in andhra bank (shamshabad) they gave me an atm card 20 days are over they told that with in one week u will receive ur amout buit till know i did not received
    service is very good
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      [Resolved]

       G N SATISH
      I tried to withdraw RS 2000/- in one of Andhra Bank ATM in Guntur.Transaction was not succeed.But bank debited Rs2000/- from my account.I launch the complaint in Andhra Bank Branch in koritepadu.They haven't
      responded properly for my compliant.Please help me




      ATM Transaction details:04031
      Complaint marked as Resolved Aug 14, 2020
      I TRIED TO WITH DRAWAL OF RS2000/- FROM ANDHRA BANK ATM USING HDFC BANK ATM CARD.TRANSACTION WAS NOT SUCCEED.BUT MY ACCOUNT WAS DEBITED RS2000/-.IMIDIATELY I LAUNCH THE COPMPLAINT IN ANDHRA BANK.THEY TOLD ME THAT LAUNCH THE COMPLAINT IN HDFC BANK.I LAUNCH THERE ALSO AND GOT THE COMPLAINT NUMBER HYD014012.TILL NOW THE AMOUNT WAS NOT REVERSED TO MY ACCOUNT.

      TRANSACTION DATE:27/05/08
      TRANSACTION DETAILS: 04031
      i tried to withdrawal Rs.5300/- from SBH ATM Huzurabad(20143), on 02 Nov 2009, time 17:50, tranction was not success, but Rs.5300/- was debited from my account, ATM ID: S1AC20014302, Tranction No 6938, Response Code: 072,
      My Account Details :
      ACCOUNT No.[protected](Savings) with Huzurabad Branch(0213),
      PURUSHOTHAM SABBANI, S/O: JAGGAIAH, H.No. 3-50, KATRAPALLY, HUZURABAD, KARIMNAGAR(AP)-505480, Cell:[protected], [protected], Email: [protected]@yahoo.co.in,
      ACCOUNT No.[protected] with Huzurabad Branch(0213)
      i hope you shall solve my problem in short period and shall not repeat the problem
      Thank You

      Debits money

      Rs 56.02 is debited in account, like this so many messages and so many times debited from my bank account.i dont know the reason why they are doing this but all of my money is debited and balance is going to 0.00 rs.
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        Andhra Bank — Amount deducted for declined Transaction [Resolved]

         K. PADMAVATHI
        I am a pensioner of Railways and having my pension account in Andhra Bank Sebastian Road Branch secunderabad with account...
        Complaint comments  Comments  (2)

        [Resolved]

         Shivanand Yalala
        Respected Sir,

        I Shivanand Yalala, Account Holder at Andhra Bank, Sadashivpet Branch (1566) with saving a/c no. [protected] which has opened on 11th May, 2009 by depositing Rs.10, 000/- and I have received the ATM card with pin-number (ATM card No. [protected]) on 15th May, 2009 evening hours. According to the manager, ATM will be activated after three days. On the day of 20th May, I went to ATM centre to draw the money but shockingly I found that the account balance is Rs. -26/- (negative balance) only at ATM center.

        Then, I approached the branch manager at Sadashivpet regarding the inappropriate showing of balance but the Manager told that amount was drawn through ATM on 16th May, 2009 as Rs. 9, 700 and Rs.100 respectively, means that amount was drawn twice on that day.
        • According to Manager, ATM card will be activated after three days of receiving of card.
        • I have received the ATM card on 15th May, 2009
        • Amount was drawn through ATM on 16th May, 2009.
        • While the ATM card and pin with me only.
        • As per the letter issued to me while receiving the ATM card shows that "The card will be activated after 48 hours from the receipt of the Card".
        • I have lodged a written compliant on the name of branch manager, Sadashivpet on 25th May, 2009.
        However, I am very clear that amount was not drawn by me but unfortunately the above said situation took place. Hence, I am herewith requesting you that kindly peruse the issue that how such amount was drawn without my intervention and within specified activation period of ATM card i.e. at least 48 hours, in my case this has happened.
        Whether it is a technical failure or whatever, I need justice that “money back” else kindly suggest that how to claim justice.

        With Regards,
        Shivanand Yalala
        3-7-83/95/2
        Ravindra Nagar Colony,
        Sadashivpet – 502291.
        Medak, AP
        Complaint marked as Resolved Aug 14, 2020
        Sir,
        MY A/c no. ABG 869 with Andhra Bank ANAPARTI Branch. Branch code 014.
        I tried to draw Rs 500/- from the ATM at Anaparti on 12.08.2009. I have not received the amount the attendant guided me to draw Rs100/- so that I can get the cash and I tried to draw Rs100/- but the same amount is also not received by me. The transactions were made vide Record no. 7953 and 7955. I found to my dismay that the two amounts were debited to my account as seen from the mini statement dt. 12.08.2009 vide record no.7960. I have complained with the branch on the same day and I was told that the amounts will be credited to the account. But so far they were not credited to my account. You are requested to kindly credit the amount Rs.600/- wrongly debited from my account at the earliest and report compliance.
        Thanking you
        MSV Ramamohan A/C no. ABG 869
        Sir,
        My A/C no.[protected] with Andhra bank in Gajula Rama Ram Branch
        I tried to draw Rs.400/- from the ATM Indian overses Bank ATM Code no. 9925 on 13/4/2010, in Ameepet but I not received amount on ATM but My Balance is cut Sir, I have complained with the branch on the same day and He was told that the amounts will be credited to the account. But so far they were not credited to my account. You are requested to kindly credit the amount Rs.400/- wrongly debited from my account at the earliest and report compliance.

        Thanking you
        Surya Pli Srinivas A/C no. ABJ [protected].
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          Andhra Bank ATM — Cash not received and slip after withdrawal amount deducted [Resolved]

           m.stalin babu
          I M.Stalin Babu A/C No: [protected], Debit card no: [protected]. malakpet branch (city) Hyderabad, (State) Andhra Pradesh...
          Complaint comments  Comments  (9)

          Andhra Bank. Saifabad, Hyderabad — lOSS OF atm cARD [Resolved]

           Dasari Aruna
          I have lost my ATM card (A/c No: ABJ/01/[protected]. Please kindly ban all transactions through this card and issue another...
          Complaint comments  Comments  (24)

          [Resolved]

           Dwarakanath
          Iam N. Dwarakanath Contact No. [protected], have been to Andhra Bank ATM at Chikadpally, Opp. Venkateshwara Swamy Arach Gate for withdrawal of cash through my Punbaj National Bank Debit Card, ihave also mentioned the amount in that unfortunately there was an power off. my card was got struck in ATM machine i have stayed at ATM for 45min. until power comes. up on the power comes my card could not came back. from there it self i have spoken to ATM Monitoring Department, Customer Care People & CMS Mr. Bharath Ph. No. [protected], for helping me out how to get back the card and procedure as i am going to Out of Station to Cuddapha.

          But the people at of ATM Monitoring Department and Customer Care Services response is very very poor and disgusting, they were saying why did you inserted the PNB card in Andhra Bank and they were saying that it was my fault to use the ATM Machine of Andhra Bank and up on i said it is very urgent required for me then they were saying iam not going to get back my card, they were saying apply a new card. Is this the way the Customer wants service from the customer care. Being an such a popular banking sector in this competitive market. providing an such a disgusting and poor customer care services may get an very improper and worthy less services remarks on your Banking.

          Also i would like to make an statement that, why these ATM's are running without proper infrastructure . Is this to make face the problem to the customer. AND IF THIS SO, PEOPLE WILL LOOSE FAITH ON ANDHRA BANK FOR POOR SERVICES AND FACILITATES.

          As i have also checked with the Bankers about balance it was also charged 500/- for which there was no any withdrawal.

          As a customer this type nonsense should be demolish and should close those ATM, where there is no proper service is provided to Customer. Providing for the Name sake and making the customer face the problem and not responding when customer is approching these fellows.
          Complaint marked as Resolved Aug 14, 2020
          Sir

          I tried to withdraw an amount of Rs.2000/- from Gandhi Nagar, Bangalore Branch on 12/06/2009 but due to ATM problem I am unable to draw the same from the above mentioned branch. When I verified my Citi Bank Account statment it shows as "WithDrawn" from Andhra Bank.

          Please find the message as
          "Details as"ATM WITHDRAWAL SUBJECT: OFFUS 12JUN1243 Card no.: 5081XXX0XXXX5813 Re f:[protected] ANDHRA BANK BANGALORE IN"

          I request your goodselves to verify the account status as early as poosible and credit back to my account.

          I appreciate if you could take necessary action to avoid unncessary issues.

          Thanks
          satheesh
          #[protected]
          I withdraw Rs2500/-from B-1 janak puri ATM of Andhra Bank on 17/08/09 from my Andhra Bank's SB account no. [protected].
          On completion of my Pass Book I found -963, 96 balance. However on scruitny it is found Rs2500/-twicely deducted from my account.
          Original receipt of ATM and duly filled prescribed application submitted in B Block's Andhra Bank branch for rectification of wrong double withdrawl entry.
          It is requested to look into the matter personally and my account be credited by Rs2500/-at the earliest.
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            [Resolved]

             Niranjan Mukhopadhyay
            Ref. P.P.O. No. 38885



            I did not submit annual Life certificate in Nov08 through Andhra Bank, St. Andrews School Br. My pension was not released from Feb 09 . I got life certificate from my Br.Manager and submitted it personally on 26th April to your office at Barkatpura, 3rd/4th floor as directed by PR dept. Iwas told it was entered immediately on your computer and my pension would be released forthwith by EPFO . I could approach bank and ask them topay me.

            Alas! it has not been released even today on 9th May09 .

            Please inform what is the problem from from your side ?
            Complaint marked as Resolved Aug 14, 2020

            NON RECEIPT OF PENSION — non receipt of pension in my bank account

            Dear Sir

            please mention why pension amount not transferred in my bank account:

            Pension A/c. No. DL/6528/38 under scheme 1995

            Bank Account No.[protected]
            State Bank of India, Raebareily Branch (0161)
            Phone:[protected], 2211654
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              Andhra Bank — DEBIT CARD EXPIRED [Resolved]

               ADARI VENKATA RAMANA
              MY DEBIT CARD IS GOING TO EXPIRE BY MAY 01, 2009. CARD NUMBER:[protected] IS GOING EXPIRE ON 05/09. AND STILL DIDN'T...
              Complaint comments  Comments  (4)

              Andhra Bank — Pass Book Printer [Resolved]

               Anup Kumar
              I am facing the problem of entries in Pass-Book for the last two years because when I visited to Andhra Bank, Connaught Circus...
              Complaint comments  Comments  (3)

              [Resolved]

               V Soundararajan
              Dear Sirs,

              Sub: Request for refund of amount debited to my account - ATM Card (Andhra Bank) [protected] - IRCTC failed tkt transaction id: [protected].

              On 23rd March 2009 I have booked train ticket (e-ticket) through irctc.co.in. But the transction was failed as the irctc have not received payment from bank. This irctc has also confirmed by their reply to my email. However, on updating my passbook with bank I found that an amount of Rs.1206/- for the above transaction has been debited to my account. The bank branch though informed me that the amount would automatically credited to my account by the card centre, till date the amount has not been credited. Through this letter I request the Andhra Bank ATM Card centre to kindly arrange for crediting the failed transction amount of Rs.1206/- at the earliest.

              Thanking you,

              Yours faithfully,
              V. Soundararajan.
              Complaint marked as Resolved Aug 14, 2020
              My complaint with Andhra Bank has been attended to and the issue stands clarified by the bank. The subject issue may pl be treated as closed.
              V. Soundararajan.
              Respected sir,

              I am the customer of andhra bank and my problem is i couldn't find card security code(csc) on my debit card which is verified by Paypal account.My Card no is [protected] so, please solve my problem and send the csc no to my email Id:srinivas.[protected]@gmail.com.
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                [Resolved]

                 Bilvanth
                Hello,

                I am customer of Andhrabank (Branch: Chittoor Name :V.Kasturi, account no :205076)
                i made a online transaction of rupee 15000 from ICICI bank to this andhrabank account, i didnt recieve the money in the andhra bank account .
                if i ask ICICI bank they said the money is transfer to the andhrabank account and gave me the RBI refference number and ask me to check with the andhra bank .
                when i went to andhra bank they said, they didnt recieve the money and they are tellin me to ask the icici bank .
                what should i do to get my money back???

                regards,
                Bilvanth C
                Complaint marked as Resolved Aug 14, 2020
                pls my account enquiry
                Hello,

                I am customer of Andhrabank, Seethammadhara branch of Visakhapatnam.The account no is 25449, belongs to K.Narayana.
                I made an online transaction of Rs 10000 from my ICICI bank to the andhrabank account.To my surprise i couldnt recieve the money in the andhra bank account.
                When i asked the ICICI bank they gave me the answer that the money is transferred to the andhrabank account and gave me the RBI refference number[protected] and ask me to check with the andhra bank.
                When i went to andhra bank they said, they didnt recieve the money and they are tellin me to ask the icici bank.
                I called them repeatedly asking about the issue.I even logged a complaint a couple of times.Still, the situation is the same.Is it the way to behave with the customers?
                Please give me the way to get my money back...

                Thanks,
                Anand K
                Respected sir,
                Recently I have received my pin number and debit card through Pithapuram branch, Visakhapatnam and I went to ATM center and I have entered the same relevent pin number and immiediately changed other number.From that timr onwords Iam not able to get the slips and also shown in the system please contact to the bank.
                MY CARD NO [protected]. To day also checked and called on online custermer cmplints phone number through my cell and get the reply from the Executive and pl contact to the respective bank and ask for the new pin number.
                Hence i request u to release the new pin number at an early date.
                NAME; T. BHAGYA LAKSHMI W/0 Vasudevarao, Ph no [protected] or [protected].mail [protected]@gmail.com. D.No.53-30-3/14, krm colony, visakhapatnam-530013. a.p

                I request you to do the need ful at an early date.
                I am an sb account holder at your personal banking branch, banashankari, bangalore-560085(code no.1582) my sb account number [protected]. The complaint is even after applying 1month back for Internet Banking, SO FAR I HAVE NOT RECEIVED MY LOGIN ID ETC..ON INFORMING THE SAME TO BRANCH THEY TOOK UP THE MATTER WITH YOUR HO HYDERBAD. BUT SO FAR NO RESPONSE. CAN U ATLEAST SEE TO IT NOW IMMEDIATELY. OTHERWISE I AM THINKING OF CLOSING THE ACCOUNT. PLEASE EXPEDITE AND REPLY PROMPTLY.
                . ONE MORE SURPRISE THING IS EVEN AFTER YOUR BRANCH OPENED IN OCTOBER 2008, ITS NAME NEVER APPEARING IN YOUR ANDRA BANK WEBSITE. PLEASE LOOK INTO IT AND RESPOND.
                SHASHIKUMAR
                AGGRIVED ACCOUNT HOLDER
                Hi,
                please look in billow mention matter :- It is very urgent for me,

                I have made a transgression Account no- [protected], card no- [protected] on 22.6.09 time- 20:18:03 hour with great eastern shop terminal num[protected] under of Axis Bank, on that transgression they have debited rs-10, 000 from my account which has not credited on there account, I have there 22nd account statement along with me, that transgression is not showing there, So they haven’t received 10, 000 rs .

                As per your commitment it should return to my account within 21 day’s, now it is more than 21 days, I do not expect so poor service from your end, Please inform the current status to me & send mail-ID of VISA department so I can progress with this matter, till date I haven’t got any result,

                complaint against Andhra Bank for amount deduction

                many other persons who use consumer court ... Thaking you Regards Khaja Jabbar Ahmed Mobile No. [protected]
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                  Andhra Bank — to know about account balance [Resolved]

                   praveena
                  to know about my andhra bank account balance...
                  Complaint comments  Comments  (105)

                  Andhra Bank — New ATM PIN not Issued [Resolved]

                   Sirish
                  Hello,

                  I am customer of AB (Branch: Sultan Bazar Name :S.V.Sirish)for the last 5 years and my ATM PIN got...
                  Complaint comments  Comments  (12)

                  [Resolved]

                   SHIVANI DHALL
                  Res Sir/Mad
                  I SHIVANI DHALL had applied the form through internet and got print out of the my application form there only.But Sir/Madam still i am waiting for my admit card.I had selected CHANDIGARH(PUNJAB) for examination centre.
                  Detail about my profile

                  Name:-SHIVANI DHALL
                  Father Name:-PRAVEEN DHALL
                  Mother Name:-JANAK DHALL
                  Registration Id:-131920
                  EMAIL ID:- khushboo.[protected]@yahoo.com
                  Sir/Madam kindly watch my problem and help me having solved it.Thankyou
                  Regard
                  Shivani Dhall
                  Complaint marked as Resolved Aug 14, 2020
                  Res Sir/Mad
                  I am sonu kumar madheshia had applied the form through internet and got print out of the my application form there only.But Sir/Madam still i am waiting for my admit card.I had selected delhi (delhi) for examination centre.
                  Detail about my profile

                  Name:-SONU KUMAR MADHESHIA
                  Father Name:-LATE.SRI BABULAL MADHESHIA
                  Mother Name:-PRABHAWATI DEVI
                  Registration Id:-54871
                  EMAIL ID:- [protected]@yahoo.com
                  Sir/Madam kindly watch my problem and help me having solved it.Thankyou
                  Regard
                  Shivani Dhall
                  Res Sir/Mad
                  I am sonu kumar madheshia had applied the form through internet and got print out of the my application form there only.But Sir/Madam still i am waiting for my admit card.I had selected delhi (delhi) for examination centre.
                  Detail about my profile

                  Name:-SONU KUMAR MADHESHIA
                  Father Name:-LATE.SRI BABULAL MADHESHIA
                  Mother Name:-PRABHAWATI DEVI
                  Registration Id:-54871
                  EMAIL ID:- [protected]@yahoo.com
                  Sir/Madam kindly watch my problem and help me having solved it.Thankyou
                  Regard
                  sonu kumar madheshia
                  NAME:-SHUBHA SHUKLA
                  FATHER NAME :-SHRI RAMESH PRAKESH SHUKLA
                  MADAR NAME:-PADMA SHUKLA
                  REG ID:-119775
                  Email id [protected]@rediffmail.com
                  Res Sir/Mad
                  I am vipin kumar tripathi had applied the form through internet and got print out of the my application form there only.But Sir/Madam still i am waiting for my admit card.I had selected delhi (delhi) for examination centre.
                  Detail about my profile

                  Name:-VIPIN KUMAR TRIPATHI
                  Father Name:-RAM KUMAR TRIPATHI
                  Mother Name:-RANJANA DEVI
                  Registration Id:-
                  EMAIL ID:- dr.[protected]@rediffmail.com
                  Sir/Madam kindly watch my problem and help me having solved it.Thankyou
                  Regard
                  Vipin kumar tripathi
                  Res Sir/Mad
                  I am rakesh kumar alladi had applied the form through internet and got print out of the my application form there only.But Sir/Madam still i am waiting for my admit card.I had selected hyderabad (hyderabad) for examination centre.
                  Detail about my profile

                  Name:-RAKESH KUMAR ALLADI
                  Father Name:-MAHESHWAR RAO ALLADI
                  Mother Name:-GYANESHWARY
                  Registration Id:-164620
                  EMAIL ID:- [protected]@gmail.com

                  Regard
                  RAKESH KUMAR.A
                  Dear sir
                  I am having andhrabank account in dilsukhnagar branch recetly i shifted to KPHB, i raised the request in vivekanandanagar branch to transfer my account from there to vivekanandanagar branch one month back till now there is no progress.when i enquired at bank there is no proper responce from them, request you to clear this my account number is ABJ710

                  REGARDS
                  L.Rambabu
                  please give me my admit card information as roll no etc.
                  Dear Sir,

                  I have also not received my admit card till date my registration no.is 3119042.I had opted for Delhi Centre & I m not sure when will I get my admit card to make neccessary arrangment for my reservation to Delhi as also stay for exam.Shall appriciate early response.

                  Thanks
                  Regards,
                  Gaurav Gupta
                  S/o K.K Gupta
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                    Andhra Bank — ATM card not issued [Resolved]

                     Chetan Reddy
                    sir,
                    i have taken andhra bank account on dec 27, 2007 for atm purpose only.
                    But till now, i didn't get...
                    Complaint comments  Comments  (33)

                    [Resolved]

                     kavitha Muddi
                    Complaint/Grievance Description :

                    I have debited Rs.20000/- on the 1st of aug 2008 from my Citibank acct through the Andhra Bank ATM (kapra).

                    I have made first transaction for Rs.4000/- at 12.28 pm. I took that amount. Then the second transaction for another Rs.4000/- at 12.30. but there was no cash in the ATM and the transaction got declined twice.

                    Again I went to ECIL Andhra Bank ATM and I have with drawn Rs.16000/. at 12.50 p.m.I took that amount.

                    when I checked with my balance after first transaction It was Rs.22744.41/-
                    and after debiting Rs.16000/- my balance came down to Rs.2744.41/-

                    I don’t understand about the remaining Rs.4000/- as how it got debited for a declined transaction?

                    The fault is with the ATM service at the Andhra Bank (Kapra, Sainikpuri).
                    I need immediate help from whom ever it concerns and want my amount back to my account for Rs. 4000/-

                    Being a customer of this bank, I am not happy with the ATM service provided by Andhra Bank . Every time I do a transaction, there would not be sufficient amount available there in the ATM to withdraw.

                    Kindly do the needful.
                    Complaint marked as Resolved Aug 14, 2020

                    Citibank — Fault debit for a declined transaction

                    I have debited Rs.20000/- on the 1st of aug 2008 from my Citibank acct through the Andhra Bank ATM (kapra).

                    I have made first transaction for Rs.4000/- at 12.28 pm. I took that amount. Then the second transaction for another Rs.4000/- at 12.30. but there was no cash in the ATM and the transaction got declined twice.

                    Again I went to ECIL Andhra Bank ATM and I have with drawn Rs.16000/. at 12.50 p.m.I took that amount.

                    when I checked with my balance after first transaction It was Rs.22744.41/-
                    and after debiting Rs.16000/- my balance came down to Rs.2744.41/-

                    I don’t understand about the remaining Rs.4000/- as how it got debited for a declined transaction?
                    i want my amount debited back to my citibank acct for Rs.4000/-
                    I strongly agree with this complaint b'coz i also encoutered such problem today in Andra bank's ATM (chennai).
                    This shows poor maintenance of the Andra bank's ATM machines. My concern is where will these money which are wrongly debited will go if the customer does not notice the account balance after each transaction? I wish that consumer forums should take necessary steps to bring awareness among card users regarding the redressal of their grievances.
                    I also strongly agree with this complaint b'coz i also encoutered such problem on 9th february 2009 in Andra bank's ATM (Dwarka Delhi).
                    This shows poor maintenance of the Andra bank's ATM machines. My concern is where will these money which are wrongly debited will go if the customer does not notice the account balance after each transaction? I wish that consumer forums should take necessary steps to bring awareness among card users regarding the redressal of their grievances.
                    my phone number is [protected]
                    in andhra andhra bank is really waste. i m using ATM card just average.bcoz no more opportunities. at-least i can n't recharge my mobile with this cart.& i m not getting account balance by paper.yesterday i got problem for take 100-00. bcoz it has no 100/- notes. and it does not work properly. not only in tekkali but also in kotabommali. This shows poor maintenance of the Andra bank's ATM machines.
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