[Resolved]  Andhra Bank — money debited from my account without any transaction

Address:Karimnagar, Andhra Pradesh, 505184

I am from hyderabad on sunday i. E (20/08/2017). Went to axis bank atm to withdraw money from andrabank atm card i tried two to three times to withdraw money (10000) but it is declined money not came it is not successful but after 3 hours i got a message that you have withdrawn 10000 rupees and your remaining balance is xxxxx.in that message i not got any transaction id or any atm number without transaction number how can debit money. I want to inform in branch but it is in karimnagar i live in hyderabad what i should do now how can i get back my money how can i request
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Oct 5, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Aug 23, 2017
Updated by Kodupaka Nagaraj
phone no - [protected]
mail- [protected]@gmail.com
Verified Support
Aug 23, 2017
Andhra Bank Customer Care's response
Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service
Verified Support
Sep 04, 2017
Andhra Bank Customer Care's response
Dear Customer,

We would like to inform you that we have contacted you and Confirmed that your complaint is resolved.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Sir please call me I face same problem
My problem is solved
How to sloved I telling now.
1. Take print slip per ATM or complent register book for ATM.
2.Go to mother branch show me ATM slip are registered book no. At Branch manager.
3.fill the complent support ATM slip xerox attach submit the manager.
4. Take 3working day.
Automatic money return
Any
Please call me [protected].
Kumar Swamy Bangalor
Andhra Bank Customer Care's response, Aug 22, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Andhra Bank Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

We are awaiting your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
my name is nagaraj
phone no-[protected]
email id - [protected]@gmail.com
Sir, i had done recharge for dth through paytm using my Andhra bank debit card, 3 times the recharge failed, bt my money deducted from my account, i thought it will come back to my account, bt 4days over, i didn't get my money back, plz help me in this issue

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