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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Updated: May 12, 2026
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Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 22

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D
das k m
Jul 26, 2021
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Hi sir

Today on 26/07/2021 I am travelling from anantapur to Penukonda.
When I asked driver is there stop to Penukonda
He said yes but he won't go in Penukonda and he will go through bypass even though there is written on board stopping in Penukonda.

Even though he said there is no stop in Penukonda I decided to get down in bypass itself. I paid 200Rs for ticket
He said there is no change then I went and brought 155 change which cost fare 115, again he said there is no change for forty even though he has n giving change to other passengers who r going to Bangalore

Why he is so denying n torturing passenger who want to stop in the Penukonda
Why is there any rule not to stop in other stopings if the bus full with bangalore paasengers?

And sending passengers willingly for change out side

How far it is right to do so

Plz do justice to passengers

My no is [protected]

If you need more information please call me

I am attaching ticket for ur reference

Regards
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    D
    das k m
    Jul 26, 2021
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    Address: K m das, state bank of india,penukonda

    Hi sir

    Today on 26/07/2021 I am travelling from anantapur to Penukonda.
    When I asked driver is there stop to Penukonda
    He said yes but he won't go in Penukonda and he will go through bypass even though there is written on board stopping in Penukonda.

    Even though he said there is no stop in Penukonda I decided to get down in bypass itself. I paid 200Rs for ticket
    He said there is no change then I went and brought 155 change which cost fare 115, again he said there is no change for forty even though he has n giving change to other passengers who r going to Bangalore

    Why he is so denying n torturing passenger who want to stop in the Penukonda
    Why is there any rule not to stop in other stopings if the bus full with bangalore paasengers?

    And sending passengers willingly for change out side

    How far it is right to do so

    Plz do justice to passengers

    My no is [protected]

    If you need more information please call me

    Regards
    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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      S
      Sruthi123
      Jul 24, 2021
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      Address: Mandapeta

      Ravulapalem to kakinada service bus driver didnt stopped the bus at some stations. From the toute of ravulapalem to kakinda im in the station of veerabadrapuram the driver didnt stop N i cross the bus N reached nxt station(pedaparthi revu) on bike. At pedaparthirevu stop also the driver didnt stop.
      24/07/2021
      AP05Z0157
      Af:2:15p.m.
      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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        H
        Heenakkousar
        Jul 24, 2021
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        Transaction failed but amount got deducted,
        Service no: 47236
        Travelling : chittoor to bangalore
        Date of booking : 22nd july and
        Date of travel : 24th july

        I need the refund amount of 744 rupees

        OS APSRTC [protected]
        Cheq/red : [protected]

        This area transaction details.

        If transaction gets failed why does no email notifications present in apsrtc app

        Customer contact no are not reachable.
        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
        Jul 26, 2021
        Updated by Heenakkousar
        Still I didn't received any updated and not refund as well
        Aug 02, 2021
        Updated by Heenakkousar
        Hi apsrtc still I haven't received the payment refund of failed transaction
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          S
          sateesh 143
          Jul 19, 2021
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          Address: Madhurawada

          So many passengers waiting in madhurawada stop ..but 3 stop bus not stoped in in 19th July 5:23 am vsp to salaru
          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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            A
            Ashu262419
            Jul 17, 2021
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            Address: Near Bhimavaram

            His number plate is (AP05Z5051) he id driving very rash and went to hit my car pls take seriously action
            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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              ugeshk
              Jul 12, 2021
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              Address: Chittoor

              Hi,
              I am traveling from chittoor to Bengaluru on 12th July 2021, 6 AM departure, vehicle no : AP03Z0147. This is to address you regarding the seats occupied in the APSRTC bus during covid time. While booking on the app I can see the alternate seats allowed for booking but while boarding the driver and conductor are allowed to occupy all the vacant seats because of the negligence if one get affected the entire 50+ crowd will get affected and the crowd on bus may cause damage to others while they reach destination.

              Regards,
              Customer
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                1
                158730
                Jul 11, 2021
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                Bus not stopped at stops on 10 july 2021 from hindhupur to kadiri at 12 o clock
                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                  S
                  Srinivasa987
                  Jul 4, 2021
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                  Address: Salur Andhra Pradesh

                  During pandamic period depo manager and subordinates of salur has forced us to sit beside each other which is against the covid precautionary rules. Please take necessary action against the depo manager of salur.
                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                    Praneeth Nittala
                    Jul 4, 2021
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                    I was travelling from visakapatnam to narsapuram with service no 97231 dated 4-07-21 here the driver is completely violating covid rules by picking up passengers without reservation and filling the seats completely but not in zigzag manner
                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                      neelofar md
                      Jun 25, 2021
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                      Address: Andhrapradesh

                      Driver and conductor are loading bus as if there is no Covid-19 guidelines, though reservation was done maintaining distance, they forcing to sit without gap between passengers

                      Route: ITGDRVN-CTR,
                      Service No: 9046,
                      Vehicle No: AP03Z0233,
                      Driver: P M REDDY,
                      Contact No: [protected]
                      departure: 25-Jun-2021 15:30
                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                        kusum143
                        Jun 22, 2021
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                        Address: kota rajsthan

                        Bus No RJ 20 PA 9363
                        Travel timing 12:45 PM to 3:00 PM
                        मेरा नाम कुसुम कुमार मीणा ही में बारा से कोटा की यात्रा कर रहा था
                        बस अंत पहुंच चुकी थी
                        उस समय मेरे स्वास्थ्य खराब होने की वजह से मेने कंडक्टर पानी बोतल लाने का निवेदन किया
                        तो कंडक्टर ने मुझे बहुत ही अपमानजनक शब्दो मे कहा की ये मेरा काम ही क्या मुझे क्या समझ रखा है और मुझे गली जैसे शब्दो का प्रयोग किया
                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                          Sitaram Dvb
                          Jun 22, 2021
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                          This is to submit that, Visakhapatnam-Narsapuram express buses not coming in to Tuni RTC complex. Many passengers follow the timing, mentioned on the wall and wait in the complex premises. The above said buses are bypassing Tuni RTC complex and going on the high way. Since a wall is built and no shelter is built, it is also difficult for the passengers to wait at the highway point, in the hot sun and rainy days.

                          Considering, the above hardships of passingers, I request the concerned authorities to look in to matter and set the things right for the convenience of passengers.
                          Thank you
                          Sincerely
                          D.Sitaram
                          Tuni.
                          dvb.[protected]@gmail.com
                          [protected]lusi
                          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                            Nellore Public
                            Jun 21, 2021
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                            21st June 2021

                            From 6AM to 8AM, No bus is available(NELLORE TO ALLUR), and management is not having any information and everytime they will tell like, bus is available in 5min
                            After bus is filled with 25 passengers, management still cancel the service and management will shout on customers to wait
                            In this covid time also they want to fill with 50 passengers, this is how our APSRTC WILL HELP SOCIETY TO SPREAD COVID

                            Atleast these people don't know how to talk
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                              naveen11122251
                              Jun 8, 2021
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                              I am taking my 32 inch tv parcel with myself in APSRTC Bus from tirupathi to puttur
                              But they taken 100rs for parcel to take my parcel with me in APSRTC Bus
                              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                Prakashsarode
                                May 31, 2021
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                                Buses from dmm to atp there no single bus running so many people suffering puttaparthi depo is better than dmm depo. It's very worst experience. In covid time we suffering to travel.ptp buses running continuously. But dmm depo buses no running they all running after 9.30 it's
                                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                  teja9890
                                  May 5, 2021
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                                  Vijayawada to tenali bus no :AP16TG7177
                                  04/05/2021 on time 4:30pm, dhuggirala locklu. Bus driver rash driving just miss me and my friend on bike plz action that driver
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                                    Damu Chella
                                    May 4, 2021
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                                    Address: Skht

                                    The drive was not allow the pasinger at skht busstand 3 am ..

                                    His behaviour very worst
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                                      Raghu1212
                                      Apr 26, 2021
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                                      I had registered seat number 5, which is single seating due to covid rules, but bus conductor made 2 of them to seat beside me, no covid rules were followed in the bus.
                                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                        Aldjxbnsn
                                        Apr 18, 2021
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                                        Address: Visakhapatnam

                                        S.kota to Visakhapatnam bus are not coming in time...every it's repeted ...so many passengers will be suffering this problem ...so take action
                                        Please ...sir
                                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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