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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Updated: Dec 19, 2024
Complaints 1364
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291
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So far, so good. Andhra Pradesh State Road Transport Corporation [APSRTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Andhra Pradesh State Road Transport Corporation [APSRTC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Andhra Pradesh State Road Transport Corporation [APSRTC]

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 19

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S
Shafipatan
from Vijayawada, Andhra Pradesh
Jan 13, 2022
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I have booked Apsrtc tickets through TPSL government. However, PhonePe transaction was completed successfully but tickets were not confirmed. How can i get refund
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
Jan 13, 2022
Updated by Shafipatan Please resolve and refund my amount as soon as possible.

Jan 19, 2022
Updated by Shafipatan Amount received .Thanks for your quick response.
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have booked Apsrtc tickets through TPSL government. However, PhonePe transaction was completed successfully but tickets were not confirmed. How can i get refund

Money debited ticket not generated - Comment #3985918 - Image #0
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Please resolve and refund my amount as soon as possible.
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    Anjib9676
    Jan 13, 2022
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    I have booked Apsrtc tickets through TPSL government. However, Google pay transaction was completed successfully but tickets were not confirmed. How can i get refund
    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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      C
      Chaanddaddy
      Jan 12, 2022
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      BuDriver of the bus AP30Y79 Santhabommali, tekkali to Srikakulam bus has driven the bus rashly causing my motor vehicle to almost knockdown and missed an accident just by little space while travelling at hospital junction of srikakulam on 11//1/2022 around 5.15pm.Kindly take disciplinary action so as not to repeat such events.
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        S
        Swamy Garapati
        Jan 12, 2022
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        Address: Tatiparthi road

        Bus no APO3Z 0119 tuni depot bus is empty but driver is not stop the bus in Tatiparthi x road, I have an exam when I was didnot write exam because of who is the responsibility..please take actoin
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          D
          dabbeeru yaswanth
          Jan 12, 2022
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          I tried to book a bus ticket through APSRTC from Kakinada to Visakhapatnam on 4th Jan 2022. I paid the money through Axis debit card. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference no. is (ECOM
          PUR/APSRTCONLINE/MUMBAI/040122/09:35). And bus service code is 2877
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            A
            Arun_20
            Jan 11, 2022
            Resolved
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            Resolved

            My money has been debited but ticket is not booked
            Jan 12, 2022
            Complaint marked as Resolved 
            They resolved
            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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              S
              Sai Hemanth04
              Jan 9, 2022
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              Address: Jangareddygudem, Andhra Pradesh

              I was at jangareddy gudem bus stand from 10:50AM actually there was a bus to chintalapudi at 11:00Am
              I was at bus stand now time was 12:30 but still bus was not came.
              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                A
                Afrozab9100
                Jan 2, 2022
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                It's been more than 3 months I have passed in DL test and I have got online form of my DL. But I haven't got my Driving licence smart card until now. Whenever I check it just displays card not yet printed. Until when I'll get my driving licence. Nearly 4 months ago I have completed. until now didn't get the card is a troublesome issue.
                I'm from Rajahmundry, east godavari, Andhrapradesh.
                Once the DL test passed it should be updated in state and national wide transport departments portals but it just updated in AP state transport website only. In national portal it's displaying that no card is valid with this number.
                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                  M
                  MBG CALLING
                  Jan 2, 2022
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                  Address: Near Krishna Park

                  My courier number is 31555519
                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                  Jan 02, 2022
                  Updated by MBG CALLING                   My courier has stopped in viskapatnam please help me
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                    C
                    chkitis
                    Jan 2, 2022
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                    Address: Nellore APSRTC

                    I have booked online an Amaravati bus from Nellore to Bengaluru (service number 7786) for 02/01/2022. The timing shown in bus ticket was 6am. But the actual bus departure timing was rescheduled to 5am. The generous bus drriver called and informed me the same just before departure. But it is a lack of responsibility from the apsrtc by not informing passengers about the reschedule of the bus timing. Even in the reminder message the timings were given as 6am. On informing the depot controller on duty, he showed no respect to passengers and was not even willing to give complaint register. This is a pure disservice to passengers. Please take necessary actions.
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                      P
                      [email protected]
                      Dec 30, 2021
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                      My journey date is 29/12/2021 and seat number 5, 6 . Booked date is 28/12/2021 Amount deducted ticket not confirmed. Please get back my amount as early as possible. Amount : 1342/-
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                        Kavya Sirigiri
                        Dec 29, 2021
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                        Driver said bus is under breakdown and asked me to get into another bus 6781 which will reach my destination 1hr delay . irrespective of bus I have reserved.
                        Irresponsible behaviour of the driver to inform at the last movement waited almost for half an hour in bus stop.
                        *Journey Reminder*
                        Thank you for Choosing APSRTC.
                        TKT NO:[protected],
                        Seat No: 1,
                        Route: ATP-BNG,
                        Service No: 6745,
                        Vehicle No: AP02Z0473,
                        Pls report 15 mins before departure: 29-Dec-2021 15:45
                        Helpline Ph:[protected],
                        www.apsrtconline.in
                        To know your bus location: http://apsrtclivetrack.com/#/trips/6745-APSRTC
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                          Mouni_15
                          Dec 28, 2021
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                          I'm one of the residents from Aishwarya grand apartment which is located between Tummalapalem and Ibrahimpatnam circle. There are nearly 250 families staying here but there is no bus stop. It is very uncomfortable for the students like me who using this city buses for daily transport purpose. The bus drivers are not accepting to stop the bus near the apartment. Not only families there are 2 hospitals also. Consider this as an urgent request and kindly do the needful.
                          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                          Kindly let us know is there any update on the complaint that i have submitted on December 28 2021.
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                            J
                            Johnny9618
                            Dec 23, 2021
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                            Address: Markapur

                            Bus delay in starting from markapur bus station and irresponsible answer from the driver when asked about the time.
                            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                              T
                              Tharun05
                              from Tirupati, Andhra Pradesh
                              Dec 21, 2021
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                              Hi Team,

                              I tried to book ticket for the service 4963 (Eluru-Tiruathi) on[protected]. I made the payment however the amount got deducted but the ticket didn't get booked. Kindly provide me the refund as soon as possible.

                              Merchant Reference number : [protected]
                              EBS payment ID :[protected]
                              Payment Amount : 1826.00 INR
                              Service number : 4963
                              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                S
                                Sowjanyabaji
                                from Hyderabad, Telangana
                                Dec 21, 2021
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                                Address: Hyderabad

                                Driver used unparliamentary language towards women and about rise his hand.
                                He should be punishable
                                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                  Poojitha thalari
                                  from Tirupati, Andhra Pradesh
                                  Dec 18, 2021
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                                  Address: Nellore

                                  On Dec 17 th evening 5:00 pm we were travelling from banglore to tirupathi in apsrtc banglore to Nellore Amaravathi Bus service .service no 77 87.we reached varsha grand at 7:30 pm.At 8:00 pm we started from there.we were going to tirupathi on national highway there driver wants to do his personal work as he wants to pick up his friend and his daughter to drop them in Apollo medical College .so he reversed bus upto 5 km back on national highway and took u turn and changed his direction towards Apollo medical College to drop his friends.he was so irresponsible and his neglegence made passengers in terrific condition.For his personal satisfaction he tried to put passengers in dangerous condition in late night
                                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                    B
                                    bhaskar thummalapalli
                                    Dec 18, 2021
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                                    Hi

                                    With lots of expectations, started travel to nidadavolu with tadepalligudem service bus. The bus does not have proper seating, glass doors and even the sound is horrible. Is this how you give respect towards the passenger.

                                    I request you to look at it and provide good bus which is having in condition. Let's give best to public and the same expect from them

                                    Thanks
                                    Bhaskar
                                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                      P
                                      Prudhvi Nagarjuna
                                      Dec 15, 2021
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                                      Address: Ravulapalem,533238

                                      The apsrtc bus conductors are not allowing the student bus pass holders ., rather they are much interested in getting ticket passengers.
                                      As a part the students are getting late.
                                      As we already paid pass amount we have a right to inform to apsrtc.
                                      Kindly consider this.
                                      I found this prblm with bheemavaram to rajahmundry bus which stops at ravulapalem at 7 '0' clock
                                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                        1
                                        18ECE137 V.THARUN
                                        Dec 13, 2021
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                                        Address: Srikalahasti, 1-162

                                        To
                                        The concerned officer,

                                        Respected sir,
                                        I am resident of Srikalahasthi .Today morning I have boarded the bus from Srikalahasthi to tirupathi around 9:30.The conductor named "Kumari" scolded me allegedly and deshamed .because of not bringing change, she said to get down of the bus. And coming to it is the fundamental right by every citizen to use the public transport. Because of the acts, The passengers were facing issues.so, kindly take necessary action on that particular conductor.

                                        Thanking you,
                                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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