Claimed

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

1.1
Last updated Apr 23, 2024
Complaints 1362
Resolved
291
Unresolved
1071
Quick Links
Statistics
Share
Contacts

File a complaint to Andhra Pradesh State Road Transport Corporation [APSRTC]

Having problems with Andhra Pradesh State Road Transport Corporation [APSRTC]?

File a complaint and get it resolved by Andhra Pradesh State Road Transport Corporation [APSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I tried to book a bus ticket through APSRTC from Kakinada to Visakhapatnam on 4th Jan 2022. I paid the money through Axis debit card. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference no. is (ECOM
PUR/APSRTCONLINE/MUMBAI/040122/09:35). And bus service code is 2877...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun_20
Jan 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited ticket not booked

My money has been debited but ticket is not booked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Hemanth04
Jan 9, 2022
Report
Copy

Delay of bus

Address:Jangareddygudem, Andhra Pradesh

I was at jangareddy gudem bus stand from 10:50AM actually there was a bus to chintalapudi at 11:00Am
I was at bus stand now time was 12:30 but still bus was not came....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Afrozab9100
Jan 2, 2022
Report
Copy

I haven't received my driving licence smart card

It's been more than 3 months I have passed in DL test and I have got online form of my DL. But I haven't got my Driving licence smart card until now. Whenever I check it just displays card not yet printed. Until when I'll get my driving licence. Nearly 4 months ago I have completed. until now didn't get the card is a troublesome issue.
I'm from Rajahmundry, east godavari, Andhrapradesh.
Once the DL test passed it should be updated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MBG CALLING
Jan 2, 2022
Jan 2, 2022
This thread was updated on Jan 2, 2022
Report
Copy

My courier has stopped in visakhapatnam, please help me, my courier no:31555519 is

Address:Near Krishna Park

My courier number is 31555519...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Nellore APSRTC

I have booked online an Amaravati bus from Nellore to Bengaluru (service number 7786) for 02/01/2022. The timing shown in bus ticket was 6am. But the actual bus departure timing was rescheduled to 5am. The generous bus drriver called and informed me the same just before departure. But it is a lack of responsibility from the apsrtc by not informing passengers about the reschedule of the bus timing. Even in the reminder message the timings...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My journey date is 29/12/2021 and seat number 5, 6 . Booked date is 28/12/2021 Amount deducted ticket not confirmed. Please get back my amount as early as possible. Amount : 1342/-...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavya Sirigiri
Dec 29, 2021
Report
Copy

Changed bus at pickup point

Driver said bus is under breakdown and asked me to get into another bus 6781 which will reach my destination 1hr delay . irrespective of bus I have reserved.
Irresponsible behaviour of the driver to inform at the last movement waited almost for half an hour in bus stop.
*Journey Reminder*
Thank you for Choosing APSRTC.
TKT NO:[protected],
Seat No: 1,
Route: ATP-BNG,
Service No: 6745, br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mouni_15
Dec 28, 2021
Jan 4, 2022
This thread was updated on Jan 4, 2022
Report
Copy

Regarding bus stop request

I'm one of the residents from Aishwarya grand apartment which is located between Tummalapalem and Ibrahimpatnam circle. There are nearly 250 families staying here but there is no bus stop. It is very uncomfortable for the students like me who using this city buses for daily transport purpose. The bus drivers are not accepting to stop the bus near the apartment. Not only families there are 2 hospitals also. Consider this as an urgent request...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
J
Johnny9618
Dec 23, 2021
Report
Copy

Bus delay

Address:Markapur

Bus delay in starting from markapur bus station and irresponsible answer from the driver when asked about the time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tharun05
from Tirupati, Andhra Pradesh
Dec 21, 2021
Report
Copy

Amount deducted but ticket not booked

Hi Team,

I tried to book ticket for the service 4963 (Eluru-Tiruathi) on[protected]. I made the payment however the amount got deducted but the ticket didn't get booked. Kindly provide me the refund as soon as possible.

Merchant Reference number : [protected]
EBS payment ID :[protected]
Payment Amount : 1826.00 INR
Service number : 4963...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sowjanyabaji
from Hyderabad, Telangana
Dec 21, 2021
Report
Copy

Driver behaved rudely

Address:Hyderabad

Driver used unparliamentary language towards women and about rise his hand.
He should be punishable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poojitha thalari
from Tirupati, Andhra Pradesh
Dec 18, 2021
Report
Copy

Apsrtc bus driver using Government bus for personal work.

Address:Nellore

On Dec 17 th evening 5:00 pm we were travelling from banglore to tirupathi in apsrtc banglore to Nellore Amaravathi Bus service .service no 77 87.we reached varsha grand at 7:30 pm.At 8:00 pm we started from there.we were going to tirupathi on national highway there driver wants to do his personal work as he wants to pick up his friend and his daughter to drop them in Apollo medical College .so he reversed bus upto 5 km back on national highway...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhaskar thummalapalli
Dec 18, 2021
Report
Copy

Tadepalligudem bus service

Hi

With lots of expectations, started travel to nidadavolu with tadepalligudem service bus. The bus does not have proper seating, glass doors and even the sound is horrible. Is this how you give respect towards the passenger.

I request you to look at it and provide good bus which is having in condition. Let's give best to public and the same expect from them

Thanks
Bhaskar...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Prudhvi Nagarjuna
Dec 15, 2021
Report
Copy

Pass holders are not being allowed in apsrtc

Address:Ravulapalem,533238

The apsrtc bus conductors are not allowing the student bus pass holders ., rather they are much interested in getting ticket passengers.
As a part the students are getting late.
As we already paid pass amount we have a right to inform to apsrtc.
Kindly consider this.
I found this prblm with bheemavaram to rajahmundry bus which stops at ravulapalem at 7 '0' clock...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
18ECE137 V.THARUN
Dec 13, 2021
Report
Copy

Misbehaviour of conductor with passengers

Address:Srikalahasti, 1-162

To
The concerned officer,

Respected sir,
I am resident of Srikalahasthi .Today morning I have boarded the bus from Srikalahasthi to tirupathi around 9:30.The conductor named "Kumari" scolded me allegedly and deshamed .because of not bringing change, she said to get down of the bus. And coming to it is the fundamental right by every citizen to use the public transport. Because of the acts, The passengers were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pavan sai siddartha
Dec 13, 2021
Report
Copy

Rude driving

The driver isnt concentrating much and he takes few gaps to split out of the window where there is a chance of crashing at that speed.its the bus started from machilipatnam to vijayawada on 13 Dec 2021 at 5:40 am non-stop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SIVA U.C.P
Dec 9, 2021
Report
Copy

Volvo vennala hygiene n late

I booked vennala APSRTC from Ameerpet to visakhapatnam was asked to stay beside KLM shopping unfortunately there are two sides only u guys knw which side is that beside!!? Anyway I guess my pain started from here I was msgd to be there before 15mn I was there on time bus was late for 30 min I had to wave like a mad guy asking them to stop as they were driving off to their beside part which they only knw..
The bus was not sanitized...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Narsipatnam depo, Narsipatnam mandal , Visakhapatnam district

I'm not satisfy with Narsipatnam depo( APSRTC).There was an wrong intimation from depo and the passengers are waiting for their answer, since 1.30 mins away.still not responding to the passengers .
Im requesting you to provide a manager with polite and desence way....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
medaka lenin Babu
Dec 3, 2021
Dec 3, 2021
This thread was updated on Dec 3, 2021
Report
Copy

Payment done but ticket not generated

Address:machilipatnam

Iam lenin babu. i have booked ticket on 03-DEC-2021 from machilipatnma to hyderabad/miyapur. payment was done but ticket is not generated. Please help on the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy