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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 39

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S
sindhuKrup
from Vijayawada, Andhra Pradesh
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excess fare collected

Address:Visakhapatnam, Andhra Pradesh

Goodmorning, iam krupa sindhu working as
Executiveengineer in irrigation and going to kakinada from vizag by apsrtc nonstop service. No3439 (Luxury). The clerk has collected rs.478.00at nonstop counter visakhapatnam rtc complex. Amount collected not clear on my ticket no.66472788/024 12999 taken for 2 members. Confirm the fare to my mobile.[protected]. I will be back by 9.30pm today itself. If any excess collected may please be returned...
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K
Krishna selenium
from Amalapuram, Andhra Pradesh
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concerns on buses on floating days

Aps rtc is not providing any special buses on floating days. Hold all the buses for reservation what about the people who does not have reservations. Rtc either aps or ts never know how to manage and utilise the buses for public. That's why rtc always will be in loss. At mgbs there are so many organisers without use. They just will roam by wearing white shirts. I don't know why rtc is hiring those many organizers by giving that much of pay...
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M
mhy
from Vijayawada, Andhra Pradesh
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buses timings ordinary

Sir, I am Ch. Kiran from Guntur city... The subject is that the APSRTC Narasaraopet route buses are not coming in time. They have check points and officials are checking at Perecherla, Guntur Palnad Bus stand. But the timings are not being maintained at any time to Pallevelugu Passenger Buses. Some times 2 buses 3 buses come at once. For some times no Buses come for 1 to 1 1/2 hours. It causes severe inconvenience to the passengers who travel...
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P
Prasad Sivapuram
from Vijayawada, Andhra Pradesh
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staff behavior of route no 5958 on 9aug17 20.00pm

Address:Hyderabad, Andhra Pradesh, 502032

Hi, pls forward to govt officials to take action. Not on staff but on whole employees. Staff is totally rude and not cooperating. Shouting. When kid i climbing driver moving. When customer asked he is shouting and scolding.
Despite of many factors i am supporting govt by travelling though my family not interested.in this bus no tv, no windows opening. Stopping on road for luggage. I got luggage within limit and asked for using luggage...
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N
Narsingh Harsha
from Mumbai, Maharashtra
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spoiled my career life

Address:Visakhapatnam, Andhra Pradesh
Website:www.apsrtc.com

Im narsingh, i was travelled from visakhapatnam to tirupati via garuda a/c service no 3479 and driver k. V. S. Rao on 05.08.2017 for attending panchayat secretary mains exam on 06.08.2017 in sv eng college, tpt. Already i enquired that right arrival time to tirupati at viziag bus station and he told me that min time 7am and max 7:15am even though they mentioned same time in bus ticket also. But bus was reached to [protected]@9:15am. Due to delay...
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A
aravind kondeti
from Kottayam, Kerala
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drivers taking bribes

I have noticed a driver taking bribes from people to transport their goods to other places for this driver's are using government vehicles and making money. This has been happening for ages why don't you authorities take an action against these kind of people. This may lead to a huge damage to government and private agencies also we should not encourage these kind of people so please take care of that....
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P
prava vardhan
from Hyderabad, Telangana
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rude and abusive behaviour of ticket issuing person at tenali

Address:Guntur, Andhra Pradesh, 522201
Website:Apsrtc

Hi this is to bring to your kind notice, i am regular traveller of apsrtc, today i come come across very bad experience with ticket issuing officer at ticket counter at tenali as on 3 august 2017 around 7: 30 am, being an elder person he shouldn't speak with indecent words and rude behaviour with passengers, i am travelling to vijayawada to super deluxe bus, don't have change exactly 51 rs, i have given 500 rs, officer spoke un necessary...
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R
raovs srinivas
from Mumbai, Maharashtra
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bus driver demands run and board into even show hand to stop even at bus stop

Bus no ap11z 6719
Ts08ub 5176

Depot midhani
Tna109460
Dt 31-07-17
Time: 17:33 hrs
1335bdgp 0032 psgr tkt
Badangpet to pisalbanda
Drv 220556
Cnd 209428
Ap11z6719
Qn48144844

My complaint is with bus no ap11z 6719, whose bus driver bus driver see passenger standing and do not stop at all though his tendency look that he is going to stop and demands...
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G
gubbisurappa
from Bengaluru, Karnataka
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excess charging to a senior citizen

Address:560072
Website:apsrtc

On 25th july 2017 i boarded bus no. Apo3z-0174 at mulbagal to bangalore. I produced senior citizen card issued by ksrtc, driving license as also pensioner card issued by my bank state ban k of india in support of my age. The conductor refused to accept these documents and insisted me to produce aadhar card. I told the conductor that since aadhar is a very vital document in the present day context which is not generally carried by any individual....
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S
SRINIVASA JAYADEV Muppirala
from Visakhapatnam, Andhra Pradesh
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bus facility

Address:530028

Sir,
We are residing at chinamushidiwada near by pendurthi. I observed so many times that passengers travelling on foot board who wanted to travel from 6to9am. To day one student met with an accident while getting in to the bus. By luck nothing happened to him. You have only limited buses at that peak time. Please provide some more direct buses towards gnanapuram railway station to facilitate travelers to reach station in time.in...
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M
Muneendra babu chigurakula
from Hyderabad, Telangana
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about driver cum conductor

Address:524126

Sir, bus no. Ap 03 z 5233 from tirupati to gudur at 7.35 pm on[protected] i have traveled to naidupet the driver cum conductor has been dealed with me in worst manner. He had distrupted my self respect. He must be punishble. So kindly be punished him to avoid such incidents. My view will expose in ur presencr if necessary. Ch. Muneendra babu, cell [protected]...
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B
bhargavit5
from Pune, Maharashtra
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bus failure at jadcherla at midnight

Address:Kurnool, Andhra Pradesh

Hi,

There was bus failure of adn depot while coming from hyderabad. The failed due to air lock at jadcherla at 12:10 am. I had done reservation by paying rs.52 more than the base fare so that i can reach on time and safely. The officials were less concerned about the passengers and were asked to take other buses, while buses coming from hyderabad were all full as it was weekend and we were asked to travel by standing, though...
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N
Nharikareddy
from Hyderabad, Telangana
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Money refund

Website:www.online.support@apsrtconline in

I have booked a ticket from nellore to Visakhapatnam through apsrtc online on the date 27/6/2017 journey date 28/06/2017.but for network problem ticket booked and my seat hasn't confirmed from my account the has been deducted to apsrtc online account.smae time u called apsrtc customer care that person said that your money refund my with 7 working days and sujjested to send a mail to online.support.apsrtcinline.in

Please find...
+1 photos
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S
Siva Vamsidhar
from Hyderabad, Telangana
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Lost Gas Stove in Transport--Kakinada

Address:East Godavari, Andhra Pradesh, 533003

Sir,

My Name is Vamsidhar.I have Sent a gas stove to Rajahmundry on 20/06/2017 from Kakinada Bus stop in APSRTC daily Transport wit MR .NO[protected] & Bus No--AP05 TB 9688.It did not reach Rajahmundry Till now. I talking to people at Kakinada Mr.Narayana and informed about the missing Stove and till now no proper response was given. They were telling Driver is not responging

Request you to help me
br...
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S
satyasai romala
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded for incomplete transaction

Address:West Godavari, Andhra Pradesh, 534201

I tried to book a ticket from bhimavaram to vizag on 24th june using apsrtc oprs payment. (order no. [protected]). I used indian bank internet banking for payment. However it was an incomplete transaction but money was deducted from my indian bank account . When i enquired, they told it will be refunded in 48hrs. But it did not happen. Kindly see to refund my money

--satyasai
(ph. [protected])...
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Address:East Godavari, Andhra Pradesh, 533003
Website:Worst behavior driver Journey: KAKINADA-

Sir

Journey: kakinada-visakhapatnam service no: 2657 driver: p a samuel contact no.: [protected]
My phone number [protected]

At sarapavaram bus wait 10 mit's. Reservation counter ii front 5 feet i asked him i want took want a water bottle. But stupid driver is worst language on apsrtc travel customer (Me) i real first time i ln apsrtc vast employee please provide good language person driver's other wise...
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M
manisha mosa
from Sathupalli, Telangana
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Negligent behavior of driver

Address:532201
Website:apsrtc.gov.in

Respected sir,

I was waiting at the bus stop for tekkali - sompeta service at 8:30 pm on 15th june, 2017. But the bus didn't stop at the point. I had to go by bike for 3 more kilometres and catch the bus. When asked the reason for the same, driver answered very negligent with rude behavior. His answer to that was it was not rtc service and its hirer service. Depot srikakulam. The ticket details : tna37735, 1445vspi s013, drv:900002...
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B
Bhavana Karagani
from Tanuku, Andhra Pradesh
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Worst & bribe management of apsrtc

Website:APSRTC bus pass online registration.

I'm studying in one of the degree colleges in gopalapatnam. As it is a new academic year, i applied for the bus pass through online & took the application along with 10th marks memo to simhachalam depo. The simhachalam depo members simply told that they won't accept this application & they also said that apply for bus pass in my college only. They also suggested one of my college staff name (Who generally collects money for doing bus passes)....
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K
Kamal Konisi
from Visakhapatnam, Andhra Pradesh
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Complaint on rtc bus stand visakhapatnam

Address:530020

I am a software engineer and i work in vishakapatnam. Recently i have used toilets in vishakapatnam bus stand and i was disappointed by the maintenance of the toilets. Despite of paying 2rs and 10rs for the toilets usage the maintenance is very bad. U observed the following issues
It is not hygienic.
It is not clean
Full of water leakage
Foul odour
As a responsible citizen i want to take up of the issue...
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S
sirisharavi
from Visakhapatnam, Andhra Pradesh
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Not given change

I traveled from vizag to anakapalli on[protected] through telugu velugu bus no:ap9255 cond no:751076 dri no:257 tn-c09790. I gave rs.100/- note to the lady conductor (Name not known) and she give me 16/- and told to ask balance 50/- at my halt i.. E, at anakapalli. While i getting down i asked her about balance 50/-. But she is telling that i gave her only 50/-. I am not bothering about 50/- just like this type of persons (Conductor) your...
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