Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Hi,

There are no signals near the Appa Junction Roundabout. People get confused and the vehicles come from all directions. In take this route everyday for work.

Please take this matter seriously from as it is a safety hazard for people taking this route regularly. Also there are no street lights in that area may be because of the army cantonment. Its very risky....

I have booked on line ticket in apsrtc on[protected] from ananthapuramu to kadapa for the bus at5.00a. M belongs to rayadurgam depo of ananthapurmu disrtct. But the service is cancelled due to back water of gandikota reservoir near at railway kondapuramu. The ticketamount has not been reimbursed to me so far.in this connection i have contacted to the apsrtc to the no [protected]. They informed me to contact depo manager of rayadurg. The depo...

First of all it's not a complaint. It's just a suggestion for the great APRTC that it is better to have SHELFS in the daily bus services which are plying within the city. such facility will be beneficial to the students who are carrying their college or school bags and the citizens who go to their respective jobs along with lunch boxes or carriage of their meals. And such facility will also save place to stand in the bus. Thank you APRTC....

While doing reservation of a seat a male cannot book a seat beside female.
But some gents are booking the seats as female and sitting .
The conductor is not at all checking the details of ticket whether, he is male or female, ticket number, nothing . And the conductor's are not responding properly for our inconvenience. We are not comfortable to travel.The bus I have traveled is APSRTC No.5433 From Bangalore to Tirupathi.And...

I booked a ticket on 10/12/16. due to incompleate transaction money had cut from bank to apsrtc account.

i booked an ticket in apsrtc app on that time the ticket had not booked
perfectly because of technical problem the money had cut from my account in crop bank 519 rupees . after that, i had called customer care then they said after 2 days the money is refund. i booked my ticket 15 days before the money had not...

APSRTC bus service holding a number of - AP 03TC7779 on 28th December [protected]@11.am, collected unauthorized fare from me Manubolu to Nellore, where as the conductor collected fare from Gudur to Nellore, after questioning he informed me that bus is non-stop, & so he collected fare of Gudur- Nellore.
First thing is there is no display of non-stop board on bus & second thing is if it is non-stop why did it stop at Manubolu?
For their...

04th dec2016 from 4.30am i am wating for bus at kakinada main bus sation and bus already kept @ platform... Eagarly waiting and the actual time has been scheduled to start 5.0am driver also available... But conductor came slowly aftee 5.30am... Who is the responsible aprtc services conductor or driver... Bus first trip from kakinada to santhasramam. I came from vijayawada to kakinada around 4.30am. At that time only rtc bus available... They...

Central govt. waived off toll charges, but ur apsrtc charging toll fees.i asked conductor about this, he said it is higher official orders.In this critical situation also, u r trying to rob passengers.i travelled from anantapur to bangalore on 22rd November .there are 3 tollgates in highway 7.when i saw the ticket, toll plaza fees is charges as Rs 18.i asked conductor that toll charges are waived off till 24th of november.But he said that...

Dear Sir, even though government announced to accept Rs.500 old notes in RTC, but the concerned conductors not accepting the same, conductor is asking get down in middle of the journer, very much hurted.
DRV. 601861, depot: kakinada
TNA60257
Conductor is rude and asking me get down in middle of the journey and catch any another bus.

Regards
Subba Rao
[protected]...

One month gone - no reply or any action regarding the below complaint. You people testing our patience. I feel that the the case should be taken to consumer court.
I had booked two tkts from tirupathy to chennai - service no 9184 and tkt no 55719586 departing at 19-45hrs for[protected]. I reached tirupathy bus stand by 19-00hrs from tirumala and enquired at apsrtc counter. The staff confirmed the timings and informed about platform...

Apsrtc issued sur charge that too improper for regular buses on certain timings, the normal charge from chennai - kadapa normally would be 343 and now the same worst bus with bad condition on friday night or sunday return from kadapa - chennai would be doubled 566 and cat card not allowed, what the hell going on i think rtc want to shut down let it be worst management and worst decisions

-sudheer...

I traveled in APSRTC AMARAVATHI 11:30 PM service from vijayawada to Hyderabad. I paid 700/- rupees to my trip. I liked to traveled in that bus because of seat specific Television. But those are not working on that service. So why should they charged 697 rupees from me?. I would like to raise a complaint against this problem.
I felt my journey like as normal AC bus. No difference when compared with other services. Private transportation...

I am frequent traveller through APSRTC.
Ticket Number : 55936676, Seat No : 42, Service Number 2637
from Kakinada to Bangalore left on 1 Nov @15:30 p.m but I received message the time of bus as 16:00.
Because of this I missed bus and my money wasted. I didn't receive a call from the driver G Y Das.
More than my money the trust I have on APSRTC lost.
If the driver would have thought of waste of call...

I have travelled from tirupati to hyderabad on[protected].00pm. At first the ticket was issued till chandanagar. But at MGBS the driver told that he dont have more tickets till Bhel, so he made us board another bus which was from vizag to bhel. But that bus driver took us till kphb and he told that its d last stop. When I asked that my ticket was issued till chandanagar, he said that he don't know about it. Again from kphb i had to go by...

Dear Apsrtc,

From past 2days I am travelling through Apsrtc at Visakhapatnam and Vizianagaram I observed and faced that conductor not paying the change. On 24/10/2016 I travelled Addaroddu to Visakhapatnam conductor took 80rs for ticket but he gave 79rs worth ticket only I asked for the change he simply said not available. On 25/10/2016 I travelled from Vizianagaram to Parvathipuram same issue 2rs change not paid from conductor....

I have booked two ticket from vizag to vijayawada on 5th october for journey on 7th october.the ticket has not been booked but money has been taken .money has not been returned since 2 weeks.payment id is 60819971.so please take into consideration and return the money.I have booked ticket with the number [protected].it has been two weeks but still money has not been returned...

I am Weekly passenger for Apsrtc from Kadapa to Bangalore and return.
I will travel in only 2 buses from kadapa.

I.e: Service No: 6073 and 50012

this two buses are super luxury buses and daily services from kadapa.
now bus fare is different for the two buses. Actual fare is 350 for the daily services.
why you have increased bus fare for few buses only ex:(50012).
please escalate the...

Dear APS RTC,
As on 12/10/2016 Amalapuram depo bus 0389 express service from Amalapuram to Bhimavaram not stopped at Pasarlapudi badava sai baba temple Request stop at evening17:00hrs which caused to inconvenience to me. Take civiar action on driver. Even Bhimavaram depo express services also not follow the process. Why drivers take such stupid decisions. Is it depo problem or drivers problem. In emergency time how can we travel...

I have booked ticket from bengaluru to tirupathi, i canceled the ticket and did not get any refundable amount yet.

I cancelled my ticket four days before of doj.

Ticket no:56677859

Uid number : 2915
Ervice number : 47470 / bng-tpt
Date of journey:07-oct-2016
Amount : 377
Tatus : cancelled

Please check and let me know the status of refund.

Thanks...

I booked 50205 service from bangalore to mydukur seat no.38. Normal timing at iti gate is 11:12. As per apsrtc need to be there before 15 min. I reached it i gate at 10:40 for safer side. Now time is @12. I just call to bus driver he said they have just started from megistic. Will take min 40min to reach iti gate. Pethatic service by apsrtc. Hariibul....