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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Updated: Dec 19, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 37

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P
Pathan12311
from Hyderabad, Telangana
Mar 6, 2018
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Address: Prakasam, Andhra Pradesh, 523001

We all the students have Bus Passes and we got into the Bus and Conductor stated that student passes are invalid today and punched the tickets after taking the tickets we asked him about reason why pass is invalid today He just stated that he is not interested to see Passes he is out of mood so punched the tickets.
Need to take up action on such stupids
Hereby I am enclosing the Bus number.
Kindly Someone take up the Action
+1 photos
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
Please call me driver immediately suspend or service express to ordinary convert bus numbers AP02TC6177 date, 07.03.2018 call me [protected]

student pass issue - Comment #3030412 - Image #0
student pass issue - Comment #3030412 - Image #1
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    Ksr Karthik
    from Bengaluru, Karnataka
    Mar 4, 2018
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    Service number 2601 vja-amp bypass express didn't come to the platform. Even driver dint call us. At enquiry they told bus passed away at 5:10 without intimation. Even announcement was not given. I request you to take action against the driver. Make sure that this mistake doesn't repeats again. We waited at bus station for 1 hr 40min so we request you to consider this complaint.
    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
    The driver on the day 5.3.2018 is not responding to the passengers in proper manner and he is treating very rudely and his behaviour is too bad to consider also he is showing partiality in passengers reserving seats for his known and the contact no. Of this driver is: [protected]. I request the corporation to take action against him.
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      P
      PutluruAmarnath Reddy
      from Delhi, Delhi
      Feb 28, 2018
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      Address: Kurnool, Andhra Pradesh, 518218

      Sir

      This is p. Amarnath reddy from kurnool i am take bike honda shine sp 2018 model show room dealer make the payment they given no also my no is ap 21 ca 3115 but i am not receive any message from rta kindly update the matter. I approach rta office kindly wait already one month over.
      Kindly dot the needful.

      P. Amarnath reddy.
      Cell no:[protected]
      [protected]@gmail.com
      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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        S
        Sriranga swamy
        from Bengaluru, Karnataka
        Feb 28, 2018
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        Address: 560064
        Website: www.apsrtc.in

        Apsrtc drivers are doing a pathetic public service without picking the passengers who have done the online booking of bus tickets. Even after reaching the boarding destination half an hour before and trying to reach driver they are not picking the phone and later point of time after frequent calling it is updated that they have crossed the boarding destination and giving the excuses that passenger phone is not reachable. Even we had tried to reach the tc or inspector who will be the incharge of scheduling such trips provided in message sent to us during booking well in advance before the destination boarding time but they have updated that bus is still in bus stand and it will take time to reach the destination. There in guarantee from apsrtc for any pick up for online booking
        +1 photos
        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
        I hereby submit that on 26/2/2018 an amount of rs 1212 has been deducted from credit card by Apsrtc hyderabad authorisation code 072876..BUT to my surprise no ticket has been issued. Hence i request to refund as the transaction has failed from your end whereas the credit card debit has taken place.
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          E
          eswarkumardev
          from Visakhapatnam, Andhra Pradesh
          Feb 20, 2018
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          rejected 10 rupees coin

          Address: 533101
          Website: Apsrtc

          Respected sir,
          My name is eswar kumar dev
          Mobile: [protected], today on 20th february 2018, while iam travels through rajahmundry to anaparthy, i gave one 10 rupees coin and one 10 rupees note, but the conductor rejected the 10 coin. That was not a fake coin.
          So please take action on that conductor.
          Thanking you sir

          Regards
          M. Eswar kumar dev
          Mobile. [protected]...
          +3 photos
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          K
          Kharki
          from Umarkot, Chhattisgarh
          Feb 20, 2018
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          The apsrtc bus i boarded this morning is the worst i have ever seen. The driver hasn't shifted to third itself and even share autos are chasing us. This bus is charging very high fare but not even worth it. Very low speed, bad bus condition and the driver drives into interior area while this bus should take highway. This bus has crossed gummidipoondi at 6.30 am and i couldn't see the bus number.
          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
          Dear sir y u collected toll tax in mst bus pass tel me my number [protected]
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            S
            Sudha Gayathri
            from Bengaluru, Karnataka
            Feb 5, 2018
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            Address: 517001
            Website: apsrtconline.in

            I have booked a ticket from chittoor to bangalore for my journey on[protected]. Payment gateway was successful and rs.209/- got debited from my account. The ticket was not generated and my money was not refunded. Indeed, i travelled on the same bus by paying for the ticket again.

            Service number : 9035
            Timings: 04:00 am
            Pick up point: chittoor
            To:bangalore
            Amount: rs.209/-
            +2 photos
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              MITHUN DAGADAPPULA
              from Gudivada, Andhra Pradesh
              Feb 3, 2018
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              Address: Krishna, Andhra Pradesh, 520008

              Dear sir
              I am citizen of Andhra pradesh I Regularly travelling in Apsrtc city Buses in vijayawada city premises.

              From very few days the conductors in city buses are commanding towards passenger in vulgar language.

              Unnecessarily arguing with passengers in city bus.

              As a citizen we know our Rights and duties and following rules and regulations of apsrtc.

              But conductors are authoritating on passengers unnecessarily and involving into our personal matters.

              The Bus Route no : 252B
              Bus Registration no : Ap16z 0065
              Governorpet Depo 2

              I request the concerned authorities to take action on bus conductors and all staff to please don't involve in passenger personal matters.

              If not we will also involve in all matters of apsrtc department and we will disturb each and every person in Apsrtc.

              We already informed to apsrtc call centre but no response from them.
              They are hesitant to take a complaint from passenger of apsrtc.

              So i am legally planning to proceed in this
              Issue and to file a case on apsrtc.

              I am expecting a legal necessary action from you. If not i will follow my procedure.
              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                S
                Salavuddin Mohd
                from Mumbai, Maharashtra
                Jan 30, 2018
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                Website: APSRTC

                I have booked a ticket in apsrtc from tenali-bhel-keerthi mahal service no: 4320 driver: k. S. Rao contact no.: [protected] which is scheduled at 29-jan-2018 21:00.

                My concern is bus is delayed for 3 hours at tenali due to a/c issue. They have arranged a regular bus instead of a/c.

                I spoke to dept. Manager, he hang up with out listening what i am saying. ([protected] manager number)

                I have a job interview where i have to report 08am morning. This won't happens because i couldn't reach at time.
                The dept manager is irresponsible.
                Coming to drive, after reaching vijayawada he on his way to sell tickets to fill the bus.

                I need justice to my bus fair, time i waisted because of delay
                Drive should prechecking the bus condition before he starts trip.

                I know this compaint, will be ignored.
                (By seeing your compaint resolve percent)

                I have my own ways to resolve this issue and take action.

                I have taken the passenger reference who traveling along with me.

                Taken the pictures of bus what we have allotted.
                I have recorded call, what i spoke to manager.
                Please take action asap.

                This would be another reference for me, as i raised compaint but no action taken.
                Thank you
                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                  D
                  from Kota, Rajasthan
                  Jan 28, 2018
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                  Address: 534341

                  I am very irritated with the delay of buses every time. The response from the driver is very rude. I am shocked to it. The actual bus time of rajamundry to hyderabad is 10:45 in tallapudi. To the same time the bus still in rajamundry. This is not the first time as we'll. Please kindly take action towards it. And important thing is the rude behavior of drivers and conductor's. They are very careless towards the elders. They shout and make fun of them. These are things should be controlled. Thank you for the service.
                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                    S
                    Shafi14326
                    from Hyderabad, Telangana
                    Jan 25, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500090

                    Ticket not conformed, but money get paied from myonline net banking, plz refund the money back. When will be my money will refund,

                    Merchant reference number : [protected]
                    Ebs payment id : 91962610
                    Payment amount : 306.00 inr
                    Customer name : online
                    Customer email : [protected]@gmail.com
                    Status : incomplete

                    Merchant reference number : [protected]
                    Ebs payment id : 91962610
                    Payment amount : 306.00 inr
                    Customer name : online
                    Customer email : [protected]@gmail.com
                    Status : incomplete
                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                      A
                      Anand Reddy Kalakota
                      from Bengaluru, Karnataka
                      Jan 25, 2018
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                      This happened on our way from Tirupathi to Madanapalle yesterday. The driver behind the wheel of this APSRTC bus must have been on dope to be driving like this! In fact, I started filming after he made a similar move on us! In our case, both we and a Toyota Innova coming in the opposite direction had to come to a complete stop for him to be able to overtake us without hurting either party.

                      A.P.S.R.T.C. - Will you take action against this driver for such irresponsible driving and live up to your promise of providing a safe and comfortable journey?

                      Following are details that can hopefully help track him down:
                      Vehicle No.: AP 04 TX 1251
                      Date: January 22nd, 2018
                      Time: 5:50 PM
                      Place: Near Chinna Gottigallu village on Tirupathi-Anantapur highway (NH 71)

                      #APSRTC #RashDriving
                      +1 photos
                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                        V
                        Venkat Mariga
                        from Manuguru, Telangana
                        Jan 17, 2018
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                        Address: Prakasam, Andhra Pradesh, 523001

                        I'm booking a ticket by mistakenly selecting female in place of male. But my ticket booking is confirmed and money deducted. But rtc driver refused to travel my cousin in bus. I told to driver that i show ticket number and all references. The one and only reference vb is ticket number and corresponding phone number. After few minutes i asked for television in bus. That is not working but they collect money for all facilities
                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                          S
                          Sashank Samayamanthula
                          from Mumbai, Maharashtra
                          Jan 16, 2018
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                          Address: Krishna, Andhra Pradesh, 520015

                          I am sashank i am software professional and i was very dissipointed in paying for toilets its public property and looting like pigs u apsrtc people who are responsible people for this toilets.in vijaywada bustand and who the hell are u to cost for toilets. Thats why everyone is pouring toilts in bustand premises. Shameonu people. Who are taking for money even for toilets. Please take action on this and make it cost free it is our right for people who are passengers to ask. My friends who are otherstates are laughed at me for being victims for this incident and laighed ant my state. Very dissipointed and u are resposible for this to make my head bow down.
                          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                            Nkaranam
                            from Pune, Maharashtra
                            Jan 9, 2018
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                            Address: YSR, Andhra Pradesh, 616360

                            I am frequent visitor from proddatur to kadapa via mydukur. While passing mydukur it is a night mare. Road condition is worst and no action taken for years. Bus condition is additional problem the this road. At lease one cement road is sufficient, i feel shame to travel in this road. Please consider this as a sincere request and take appropriate action.

                            Thanks,
                            Naresh karanam
                            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                              E
                              eliana arnò
                              Dec 26, 2017
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                              Bus chennai - puttaparthi 25/12/17 h. 7pm - 6 am, service code name 6886.
                              When we stopped the first time i asked the drivers the toilet. They were already eating, but the toilet wasn't there, we (Especially women) must arrange in the street. 3 min after they stopped close to shops and restaurants. We i asked why they didn't tell me before they shouted "go to the toilet, go, go", treating me really bad.
                              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                              Cancelled 2 tickets from chirala to hyderabad DOJ:[protected], no refund was initiated for these below ticket details:
                              1.[protected]service no-5830)
                              UDI:7770
                              Refund amount-542/-

                              2.[protected]service no-5830)
                              UDI:0996
                              Refund amount-542/-

                              Hope these complaints to be taken care and refund the customers money.
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                                veni supriya yedlapati
                                from Mumbai, Maharashtra
                                Dec 18, 2017
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                                Address: 520004

                                Sir,
                                On[protected] morning 8oclock i have boarded visaka palasa bus at ramvarapadu. I have asked the driver whether seats are there or not twice. He said seats are available but the moment i've got in to the bus not even one seat was available and the driver started the bus. I've got to travel the entire journey by standing. The conductor also spoke very rudely with every passenger not even giving minimum respect. He spoke like he was the bus owner and the passengers were servants. This behaviour is to be changed. I want you to take action against them. If my complaint is not answered i have to go to right to information act authorities.

                                [protected]@gmail.com
                                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                Dear sir, for the upcoming festival sankranti all andhras in Bangalore has to go to their native. But there is insufficient buses.i request you to please initiate one more amaravathi bus from Bangalore to Nellore during this festival season if possible.
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                                  Chintala Sanjeeva Karna
                                  from Hyderabad, Telangana
                                  Dec 12, 2017
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                                  Address: 518563

                                  Hi,

                                  I have booked the ticket (Boarding: nandyal, arrival: hyderabad). I was tracking the bus estimated time to arrive at nandyal from the apsrtc app. It shown some delay to arrive at nandyal but after few minutes the bus left from nandyal bus stand when i checked it in google map with service number. I tried to call to driver (8 times) but the driver did not pick my call. I did not get a call from driver when the bus was departuring from nandyal bus stop.
                                  I am completely not satisfied since the driver did not pick the call and the driver not contacted me while the bus was departuring.

                                  I got the information from nandyal enquiry that had announcement about my presence, but the announcement. Works only if the passenger is in bus stop.

                                  I am kindly requesting to all apsrtc bus drivers that please have a call with passenger before departure the bus from the platform.

                                  The message for more details about my travel:
                                  Thank you for choosing apsrtc. Journey: nandyal-hyderabad mgbs service no: 51274 driver: nv subbaiah contact no.: [protected] pls report 15 mins before departure: 11-dec-2017 23:15. Helpline ph:[protected].www.apsrtconline.in to know your bus location: http://www.apsrtclivetrack.com/#/apsrtc_service_no/51274

                                  Thanks to all
                                  +1 photos
                                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                  I forgot my bag in vizianagaram to vizag railwaystation bus today evening that is j.k cement red color bus if any one found it please return to me or reply to this message . the bus number is 222me.
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                                    G
                                    Gupta Sannidhi
                                    from Kishangarh, Rajasthan
                                    Dec 8, 2017
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                                    Address: West Godavari, Andhra Pradesh, 534201
                                    Website: apsrtc complaints

                                    Sir
                                    This is a student of b. V raju colleg. I travel daily from pippara to bhimavaram via garagaparru. At the time of morning the buses is fillled before reaching pippara. So the driver not to take any risk simply don't stop the bus at any stop after pippara there are nearly 6 stops. Yesterday i. E 8/12/17 nearly 4 buses cross our stop without stopping... Sooo finally grab a bus far away 100 mts from pippara busstop. But the buses from pippara to bhimavaram in morning are more withless passengers.. So my i request you to sir please provide those buses to bhimavaram and also provide extra buses. Some of the students are feard to join bhimavaram colleges due to rtc journey... So please provide sir
                                    Thanking you
                                    Yours respectively,
                                    Pippara students
                                    Of b. V raju college
                                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                                    Hi Sir,
                                    I don't know why conductor allowed passengers even bus over loaded. We are unable to get down and get in into bus. There is no place in bus to put laguage.
                                    Bus service 5200, Hyderabad to udayagiri.

                                    Is there any rule to allow passengers even after all seats filled.

                                    Thanks,
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                                      V
                                      Vęnķy Ýeřrå
                                      from Hyderabad, Telangana
                                      Nov 29, 2017
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                                      student special

                                      Address: 533440

                                      We are the b. Tech students of pragati&aditya engineering college the students special bus (Kkd-ramesampeta) is not coming at all. So the students are getting into the ordinary buses to rjy via rajanagaram and it is getting an inconvenient to the other passengers and some of the students are hanging on the footboards it may be a risk to their life's and then you should only take the responsibility if any incident happens and answers the reasons...
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