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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 40

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B
basheer rocks
from Hyderabad, Telangana
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Issuing of student bus pass

Address:533103

I'm a student of tanuku polytechnic college. I live in rajamahendravaram. I need a student bus pass to travel every day to my college. When i approached your authorities to get the facility of student pass, they ask me to go to kovvur station for bus pass. It is being difficult me to get the student bus pass every time. So, kindly modify your rules such that any student can easily use the facility of student bus pass. Thank you sir......
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D
drk1999
from Hyderabad, Telangana
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Complaint about semi luxury unhygienic buses

Address:Hyderabad, Andhra Pradesh, 500035

I booked online 2 tkts to vijayawada (Both way) from hyderabad in semi luxury serv (Do this bld* corp heads know the meaning of luxury???) unhygienic seats, engine noise etc... If you see driver cabin its horrible i don't understand how he is sitting and driving... Is there union leaders are sleeping!! They r only bothered about giving speech sitting in a/c rooms...
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Address:Hyderabad, Andhra Pradesh, 500081
Website:www.apsrtconline.in/oprs-web

I want to share a worst expereince with the ap transport and its is completely non acceptable.

1.) i planned for the trip for the tirupati on 27th may 2017 from the apsrtc and i booked the bus under the abhi application.

The timing was 3:10 pm and we were waiting near the kr puram over bridge and spoke with the driver of the garuda bus (Service nos 2636) they told that the bus will be waiting near the foot step...
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S
Subhash Marri
from Hyderabad, Telangana
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Regarding rash driving of tirupati depot driver named. B s manyam

We were travelling from tirupathi to hyderabad on 11th june 2017 @8.30 pm. Service no : 96547. Driver name b. S manyam. Phone no:[protected]. On the way. We the passenger suggested him to drive slow. Then also he was driving rashly. That he can't control the bus for few seconds. We are getting fear and few ladies in the bus were afraid. Sitting at the back seats. We told him to stop the bus or otherwise let's go to depot. I told him i will...
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N
NANI BABU Ariminti
from Vijayawada, Andhra Pradesh
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Narsapuram etc deposit, irresponsible duty travelling from Narsapur to Tanuku

Address:Medak, Andhra Pradesh, 534238

Dear sir

Today iam waiting for bus when i asked, in enquiry he said that bus will come 9 pm, i asked 8:30 pm. After one hour he will say bus will come another half an hour, these is the irresponsible duty's and irresponsibility because of he is government employee so negligence. Why government is given jobs like this type of employment.

Iam waiting still 9:40 but no bus is coming.
I asked a question...
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A
Ajay@nellore
from Hyderabad, Telangana
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Rash behaviour of driver

Address:517501
Website:Apsrtc

Bus number ap16z0488. Garuda service. The driver rash (Elder driver) behaviour and refused to ticket to nellore, only giving to vijayawada and hardly say to get down. The time is 1 o clock mind night. We suffer a lot. I am travelling 10 to 15 on my job purpose. This sad thing the time. We respect aprtc. But the behavior of that driver is not good with a passengers and suffering us midnight. I think he drunk....
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N
nagaraja babaji Nucharla
from Bengaluru, Karnataka
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Non refund of amount for the tickets not issued

Website:apsrtc.com

My name is N.N.Babaji. I have tried to book 5 seats in your service no.3704 of Masulipatnam depot from Guntur to Bangalore on 6.5.17 for travelling on 7.5.17. Though the amount of Rs.3654/- was deducted from me the tickets were not issued. Your transaction no. is 219223. Though 17 days have passed the amount was not refunded to me. It may be refunded immediately...
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A
Ananthi Kumaran
from Yaval, Maharashtra
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Order no #115127425

Address:Mumbai City, Maharashtra

I have placed an order for two car vaccum cleaner and one fast mobile charger vide order ni #[protected]. I received today 4.5.2017 only one box containg only one vaccum cleaner. The amount i paid as per the invoice pasted on the box Rs 639 to the currier man with a belief that all my ordered items are there. After the currier man left my place I found only one vaccum cleaner was there where has he has collected full amount for my three items....
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H
havish naidu
from Hyderabad, Telangana
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Old bus ultra deluxe

Address:Visakhapatnam, Andhra Pradesh

Sir
Service no 3077.dt.01.5.2017
From Sometta.to BCM ultra deluxe
This is longer journey.but Apsrtc using very Old bus.seats also Old and movement of the seats also very bad condition.
This is very very bad.
Apsrtc taken Full charge amount.

Working of bus very very bad.
In this bus passengers are old age, pregnant ladies also is there

Please care of passenger...
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S
sarathkumartata
from Hyderabad, Telangana
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Driver rash behaviour on customer/traveller

Address:Rangareddy, Andhra Pradesh, 500072

Hi,

I have travelled in apsrtc on 21/4/2017.

I was 15 minutes late for boarding, driver shouting on me for delay.

The reason for delay is, i have reached on time to bus stop. I have called driver and asked where is the bus. He said it is in front of kalamandir (That is one of the bus stop in hyderabad, kukatpally). I have searched there and there is no bus standing in that place. I have called...
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Address:Srikakulam, Andhra Pradesh, 532001

Dear Sir,

I submit that while purchasing bus ticket for travelling from SRIKAKULAM to VISAKHAPATNAM by Non-Stop Bus on 18.04.2017, the ticket issuing Clerk has refused to give the Senior CItizen concession based on my Aadhar Card. The reason for the refusal as stated by the Clerk was that the Aadhar Card does not bear the full details of my date of birth( i.e. 10.02.1957), but it only contains the year of my birth ( i.e. 1957)....
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A
ammaMahesh
from Delhi, Delhi
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Bag

Address:YSR, Andhra Pradesh

I was coming from kadapa old bustand to proddatur by APSTRC BUS ON 12/04/2016 around 8/15 pm i forgot mmy luggauge thier

1. Day to day detailed book
2. One importent office file with cheques
3. Office Keys also

please find and contact me as early as possiable
My Name is Uma Mahesh,
My Address 10/661, K.K. Street, Proddatur
My contact No.[protected], [protected]...
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Address:Visakhapatnam, Andhra Pradesh, 530045

I would like to bring to your notice that i am travelling with my family in my own car from madhurwada to visakhapatnam today i. E on 12 apr 2017. As i am passing on highway by zoological park at around 8.10 pm an apsrtc super luxury bus from palasa depot going to bhadrachalam with no ap30z 0151 overtook from left side so close to our car and came infront of my way for which i have to slow down all of a sudden close to the kerb. As people...
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K
karakavalasa raju
from Adoni, Andhra Pradesh
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Reservation seat not provided service no 2590

Address:Krishna, Andhra Pradesh

As I reserved the bus ticket on 08/04/2017 from Vijayawada to kakinada, service no2590, 21:30. My ticket no is 62046878 and my seat no is 18. Due to traffic jam I couldn't reach origin and even instead of that I didn't received any SMS alert from APSRTC OR CONCERCERN DRIVER CALL ALSO.
I conveyed all info to driver, where I catch the bus @ramavarappadu center due to your technical problem.
I travelled from vijayawada standing...
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J
Jagadeesh Dasyam
from Hyderabad, Telangana
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Bad experience

Address:500034

Dear sir,

I traveled from hyderabad to tirupathi last friday on 31/3/17 through amaravathi service (47144 / bhel (Brmd) - tpt). He stop the bus in a jungle called jadcherla in a hotel. We request him to stop for some time in mgbs to have dinner it already 9 clock at mgbs but he did acceoted and stop the bus in that place at 10:45 and its an expensive hotel minim price for tiffin is 40 rupees +, and if we like to purchase any...
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S
sanasan
from Belgaum, Karnataka
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Bus arrival timings

Address:516369

The 1'0 clock apsrtc bus from proddatur to Bangalore which was supposed to leave at 1'0 clock hasn't arrived to the stand till 01:25. Service no of bus is 50204. I have called the driver but he says he is coming but no trace of bus till now. The bus starts from proddatur itself it's not coming from somewhere else. I have come at 12:45 and had to wait for the bus for almost 45 min. Hope this attitude change and driver's maintain timings...
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K
king ofsolar
from Vijayawada, Andhra Pradesh
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Passenger not permitted to travel in the bus/deficiency of service

Address:533103
Website:www.apsrtc.gov.in

Sir,

Sub:- “deficiency of service” non permitting passenger to travel in emergency

Ref:- service no : nil, bus no: ap28 z 5831, driver name : nil.

Route service from : machilipatnam to rajahmundry

Point of board: kalparru toll plaza

Time & date of boarding 7:19 p. M on[protected].

I by name dilip g. Tallada, boarded into the bus in an emergency...
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G
Govardhan Y
from Mandya, Karnataka
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Apsrtc bus moving from bangalore to anantapur by flyovers

Address:Anantapur, Andhra Pradesh, 515110

All APSRTC bus from Bangalore to Anantapur, Anantapur to Bangalore passing through flyovers in Bangalore entrence from Airport to Hebbal . Without enough passengers in APSRTC bus, not crossing more then 15 seat's. Without minimum passengers how firm will earn basic amount recovery on diseal charges, bus daily rental, driver & conductor daily basis salary ...Etc. please take necessary actions , and please intimate to all DGM's to correct...
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O
Obulasetty Rama Prasad
from Patna, Bihar
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Narsapur rtc depot conductor

Address:534201

West godavari district, narasapuram rtc depot conductor not accepted aadhaar card for senior citizen concession to senior citizens. 4-2-2017 narasapuram to pamuru (Prakasam district) direct bus in bhimavaram stage 2 senior citizen passengers are requested concession. See aadhaar card. But conductor not accepted aadhaar card. The other all depot buses are aadhaar card and number accepted to concession. Please action by narasapuram depot conductor....
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M
mohan raj g
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Ticket not issued

Website:APSRTC

I am Mohan contact no[protected],
I have travelled from thirupathi to chittoor on 27th morning at 1.15am i boarded a APSRTC bus no AP16 Z 0426 and i have asked for the ticket driver collected Rs 102 ticket price was Rs 92, driver didnt give me ticket and Rs 10 change he hurried me up to take a seat he didnt bother to give me ticket and the change when i reached chittoor i asked for ticket and my change he absued me rejected,
hope...
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