Andhra Pradesh State Road Transport Corporation [APSRTC]
Andhra Pradesh State Road Transport Corporation
Customer satisfaction rating: 28%
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968
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Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

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Address
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

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Toll-free:
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46

Phone:
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Additional info

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+91 84 9990 0900


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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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28%
Complaints
968
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0
Resolved
273
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Hi Sir,

I booked ticket from Hyderabad to Tadipatri, the bus should go via Kurnool, Gooty, Yadiki, Bugga and Tadipatri. But bus driver and conductor are rude and they said we don’t go that route they taken me directly from Gooty to Tadipatri. I suppose to get down in Bugga and they dropping me in direct destination by another route.

Following are the details.

TKT NO:[protected],
Seat No: 20,
Route: BHEL-BRMD-TDP,
Service No: 6956,
Vehicle No: AP02Z0608,
Driver: B BALA PEDDANNA,
Driver Contact No: [protected].

Please necessary action.

Thanks
Nagarjuna
Feb 06, 2021

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    Sir/ Madam I have tired to cancel my bus ticket apsrtc. Ticket Number:[protected]. But it is not cancelled at that time of 1:50 pm more than three times.
    Feb 04, 2021

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      The bus bearing number AP 03Z 0168 has an extremely rash and negligent driver who neither follows Traffic/ heavy transport vehicular rules or general road regulations. The bus driver is reckless, grossly negligent and highly irresponsible while driving. The bus takes a route from Bangalore to Tirupati and the driver clearly breaches traffic rules by entering no entry roads, one way roads and narrow roads where there is no entry for buses, heavy duty vehicles as such. Due to his rash driving, there are multiple accidents on the road.
      Kindly take necessary action at the earliest or face the wrath of road accidents at the cost of this driver's negligent driving.
      Date: 02.02.2021
      Feb 02, 2021

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        DATE OF INCIDENT:01/02/2021
        CLIENT NUMBER(PASSENGER MOBILE NUMBER): DR.C.M.RAVIKUMAR
        SVIMS
        TIRUPATHIbr...
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        Dear sir we are daily passenger's between Kancharapalem to Kurmannapalem. We daily travelling in APSRTC city buses.
        A city bus inside the LED lights blinking on standing position since 2days. No body solve this problem. please take action immediately sir.
        Bus no 38J RTC complex to Sector 5
        Bus no AP 31TH 0876
        Jan 28, 2021

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          I am sireesha working in bhamini mandal.i was waiting for the battili bus from 8:35 am on the road at krishnapuram stop of amadalavalasa mandal. Two buses came around 9:25 (sklm-kottur bus)and 9:30 (sklm-battili) time period. i tried to stop those two buses but they didn't stop the bus. It happened for us multiple times.Could you please take necessary action.
          Jan 28, 2021

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          SUBJECT:Battili buses are not being stopped at krishanapuram stop, amadalavalsa mandal
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            Hi,
            My self nagamani[protected] i have booked the 47549 bus Tirupathi to chennai seat no.22 female seat.21 is empty. But The conductor allocetd that seat to male . How they will allocated like this...what about my safety. Please take some actions on this.like this so many ladies are suffering. We are getting scared to travel alone.long journey how can i sleep .I getting scared to sleep properly.Please take some actions on this .

            Nagamani
            Jan 17, 2021

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              I faced disturbance with while traveling in APSRTC BUS from Raichur to Vijayawada.Drunken people are sit behind or beside me.They are very disturbing me & other copassengers . Don't allow those in traveling.Service No:3964, Date of Journey:11/01/2020, Drunked seat no:25, 29, 30
              Jan 11, 2021

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                He is muming the killi and spllitting from the window and it spelled on my pants, bag and the phone.
                Splitting from the window by the passengers
                Jan 06, 2021

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                  సర్ మా ఏరియా లో బస్ తిరగడం లేదు 77 బస్ రావడం లేదు అని ఆటో కి ఎక్కి దిగిన 20 రూపాయల ఛార్జ్ తీసుకుంటున్నారు.ఎందుకు ఆంత అని అడిగితే నువ్ వేపించు బస్ అంటున్నారు మేము మిమ్మల్ని రిక్వెస్ట్ చేస్తునం దయచేసి మా ఏరియా లో బస్ వేయండి స్టూడెంట్స్కెకి చాలా ఇబ్బందిగా ఉంది సర్ మేము ఛార్జిస్ తో రోజు వెళ్లి రావడం చాలా ఇబ్బందిగా ఉంది సర్ దయచేసి బస్ వేయండి స్టూడెంట్స్కెకి చాలా చాలా ఇబ్బందిగా ఉంది
                  Jan 04, 2021

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                    నేను vskp కోరమాండల్ గేట్ daggra apsrtc బస్, బస్ నంబర్ ap11z6959 ap ఎక్కాను గాజువాక వరకు.. నాకు 10rs coin ఇచ్చారు... ఆ కాయిన్ apsrtc బస్ లో తీసుకుంటారు అని చెప్పాడు... Gajuwaka తో కాంప్లెక్స్ వెళ్లే బస్ ఎక్కాను, . బస్ నంబర్ ap31z0363 But 10rs కాయిన్ తీసుకోలేదు..ఇప్పుడు నేను ఆ కాయిన్ ఏం చేసుకోవాలి..
                    My number [protected] prasanth
                    Jan 02, 2021

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                      Dear Sir,

                      on 27/12/2020 i came from VSKP to KKD non stop service No: 2668, Vehicle No: AP05Z 5098, Ticket...
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                      They have placed a bus for passengers at visakhapatnam bus station from visakhapatnam to palasa bus number AP11z6396
                      The conductor charged as express rate saying which is already higher than online price
                      The bus even not equalent to passanger its not transport fitt vehicle its full of vibration and sounds if travelles more than 60 kmph speed very bad experience
                      Even this bus is not fit for local services
                      Dec 27, 2020

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                        This happened on today. i.e; 26th of December, 2020.
                        Bus number: AP 03 Z 0215
                        Route: MPL-HSPT
                        SERVICE...
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                        Respectable sir,

                        I'm complaining on your bus driver for his worst behavior and using dirty language with...
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                        Sir I'm RAVHU I travel in the bus Service no 6958D Tanuku depot . The driver keep some passengers in standing position middle of walking row, This ia COVID 19 Time how could be do ? This is very dangerous.. i complaint to collector and send this complaint to press
                        Driver should not be maintained social distance
                        Dec 22, 2020

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                          Bus service conductor no: 495074 is behaving very to passengers, as my self traveling from samalkota to yereavaram he saying get down while I try to sit beside him. Even though it’s free saying to stand in front.
                          Rude behaviour to passengers
                          Dec 20, 2020

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                            Rayachoti to madanapalle is highly floating route, there are no ordinary buses from 4.30 pm to 6 pm when the peak time passengers need to go to their destinations
                            Dec 15, 2020

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                              Yesterday on 02/12/2020, we have travelled from Kurnool to Nellore and forgot our red colour luggage bag containing most valuable items(gold) while getting down from the bus. We have contacted bus driver and bus depot people regarding the lost of our bag but not tracable till now. Bus number. AP21Z0688 and service number 6264.

                              Please help us in this matter.

                              Thank you
                              K BALARAM
                              [protected]
                              Dec 03, 2020

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                                Hi sir /madam

                                Greetings of the day.

                                I was traveling from darsi to Hyderabad today . Bus driver driving is so much rash, Service number 5805.
                                One of my laptop bag fallen from the luggage compartment and it broken.

                                later One lady from last seat fell down . The passenger who is sitting in last seats can't sit on seat properly because of driver speed. He is driving 30 mins early.

                                I have booked APSRTC for safe journey purpose but today it's a worst experience. My laptop was unnecessarily broken. I haven't seen such rash driving from APSRTC.

                                And the driver answer or response was very rude. No proper covid-19 precautions taken.

                                These are the bus details am traveling now, please take immediate action . Let me know if any information needed. Please respond as soon as possible.

                                Route: DRSI-KPHB,
                                Service No: 5805,
                                Vehicle No: AP27Z0282,
                                Driver: P V RAMANAIAH.
                                Nov 29, 2020

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