Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

I have booked a ticket from hyderabad to nandyal dated 26/04/16 with reference number - [protected], and that was failure transaction, because of some network issue. Apsrtc says that 2.5% payment gateway service charges will not be refunded for service cancellation / failure transactions in e-ticketing.
Govt encourages the people to book online and even charge for the failure transactions. There was rs 43/- deducted and the remaining...

I have cancelled tickets vide tickets nos. 51194128 for rs. 1108 and reference no. [protected] for rs. 520 vide service no. 3858 from vijayawada to kpbb on 16th march 2016 and ticket no. 51193605 for rs. 1294 and reference no. [protected] for 612 vide service no.4163 kphb to guntur which was cancelled by apsrtc, the said amount was not refunded by you and not credited in my account so far. The related bank statement also enclosed the attachment....

Dear sir,

I was booked one ticket from service no:90999 hyd{mgbs} to ongole garuda(Volvo / isuzu a.C. Semi sleeper) amount rs.630/- on 04/05/16. Phone number: [protected] with an e-.Mail is mnaresh.[protected]@gmail.com, the ticket was not conformed, but my money was deducted.Still now i did not get back my refund.Kindly up date me my request status.

Thank u sir,
Regards,
M.Naresh babu....

Dear sir/madam
My self venkataphanikumar booked a ticket in new APSRTC (Àmaravathi) bus on[protected] service number 3572 driver name u maheswara rao .ticket number is 52316491 bus supose come to SR nagar by 7:45 am but it came by 8:30 and still the facilities in the bus is OK but I hope the maintenance of the driven at that particular trip is too worst .
1.bus started 1 hr late
2.driver not responding to passengers...

Hi,

I have contacted online support team of APSRTC due to some problem. But they did not respond. Is this the way they respond to the customers?. I mailed them nearly 7 times, but no response. Depot manager on this email is not at all responding "[protected]@apsrtc.gov.in". Please help me in this.

Thanks & Regards,
Swetha Y...

21st april 2016, 12:45am at amalapuram busstand AP37Z0058 number bhimavaram bus arraived and I asked him wheather this bus will go via razole he did'nt gave any answer, I asked him for reply and he replyed " Who the hell are you, I won't answer" (in telugu evadra nuvvu nenu cheppanu po) and went into amalapuram depot. Dear APSRTC I am the person who spends nearly minimum 200 to 300rs/- per day by travelling in your busstand all over AP due...

Yesterday (18/04/16) i booked my ticket from hyderabad (Ameerpet) to visakhapatnam service number:3450 & bus driver name: n v v s s gandhi, contact no. [protected]. Correct time of the bus was 8.45 pm & i got the message from apsrtc at 7.56 pm about driver details. I contacted him immediately and he said he will reach ameerpet in 30 min. I reached the bus stop by 8.25 pm. Then i called him at 8.55 he said he was in housing board colony. After...

D Mazhar Ali

Apr 18, 2016
Giving complaint about my money...
Hi,
The travels of an rtc buses is waste because today morning at 8:58 AM when I have given bus pass to your employee (conductor) he has said to give me money then I have given money to him i.e., 10 rs and he didn't given back me my 4 rs if I could do this to your employee (conductor) even about 1 rs I didn't give him then he will say to leave...

On 7th April 4:30pm travel from Kakinada to Eluru, service which was supposed to be garuda plus changed to garuda causing 1 hour delay in journey and also no refund in difference amount. Ticket number for quick reference 51866238. It was said that the service was in repair since previous day, but no relevant changes have been made in online portal as well. Requesting to do the needful...

Hello
[protected] i booked ticket from hyderabad (nizampet)to kandukur at 8-45 pm timing but the bus not arrived ib correct time, its not a problem because its happend, but we call the driver where are you when will you picked, he told me i will come in 2 r 3 so i just wait there but he is not called me and not doing any annoucements and moved bus to another stop, i loss 200 rupees because of auto and your irresponsibility pls take...

I Dr. Sunil...govt employee...the goods in the shops in rtc bus stand visakhapatnam are increasing day by day and between day and night. The shop exactly opposite the narsipatnam nonstop bus lay is really too much ...the prices are very much above the normal price..pls check and and have a control on them...make sure that it will helpfull to poor people also...thanq...

Dear sir,

I am from kadapa(Dt) andhra pradesh. We have an authorized stage at korlakunta near obulavalri palli (M), but the express buses are not stopping even when they are empty and people are suffering who is travelling to tirupathi, bangalore & chennai from here. I request you please take my complainy take the necessary action.

Best regards,
Sudhakar...

Bus num:AP21Z0314 who drive the bus from chennai to Nellore on 11:50 PM 8/04/16 Friday. He not stoping the bus on stopes. the bus is from chennai to Nellore via sullurpeta .but he is not allowing us to get in who need to go to sullurpeta on that night times even lady required .but he behaving very worst and he is tell that complete to whome ever you want but i don't allow you people. Here i don't understand govt is paying salaries as a public...

Bus fares from Tirupathi to Bangalore are 1400, 2500 and 3000 which is very unfair and more than the flight price from Bangalore to tirupati. Please commence a rule where a limit should be provided for every town....

I was always getting frustration while travelling apsrtc.bus timing worst all the time thats why people will prefer private travells.apsrtc people will not bothered about passenger urgency.i was waiting from last one hour for bus which is from rajamundry to vizag.bus number 3308.
I request you please run the buses intime....

When I was travelling from tirupati to Rajampet along with my friend on 25/03/2016 at mid night 12:00am we entered into the bus Ap24Z 0014 the driver refused to give the ticket and informed that he will give ticket only to nandyala we requested to give kadapa ticket though we are getting down at Rajampet he didn't listen our words and dropped down us from the bus. Due to this reason I suffered
With mental agony .hence i request you...

I booked a ticket from Bangalore to Mydukur in service no 50205 of APSRTC Indra service, but after boarding I found the vehicle very dirty, the seats were dirty, no proper seat covers, vehicle looks like as though it was taken out from the garage after a long time, the push back system of the seat is not working properly. I am regretting for booking the ticket....

I Had booked a ticket online in APSRTC, and saved the copy of the ticket into a file for taking a print of the same. but the saved copy was empty, and when I called immediatly to APSRTC customer care numbers, the executives were elusively giving replies Server is down, please call after 15 minutes, for three to four times. I request you to check this asap,...

Respected Sir/ Madam,

This is to bring to your notice that APSRTC is manipulating the services and increasing the prices of bus services keeping in view the special days such as festivals and other holidays. I totally agree and even thank APSRTC if it can provide additional special services on any such day where they feel is a chance of more demand, but not at the cost of existing services. I have observed that in lieu of...

Dear Sir/Madam,

Conductor gave me ticket up to Hosakote, Actually i want to getdown at kolar (By Pass), but conductor told me today is monday . so u have to take the ticket upto bangalore. After taking the ticket to bangalore your wish. Not only me, Conductor gave the ticket to other passenger also.
For proof i have my ticket and video is there.

Bus Details:
Chittor to bangalore express service,...