Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Dear sir,
I am booking a ticket from vijayawada to BHEL keerthi mahal, but every time bus drivers drops at BHEL main gate (lingampalli bus stop). They said like it is a last stop, my question why I am paying amount up to my stop, why apsrtc mainting keerthi mahal bus stop?
I am facing this problem at midnight with family, how can I reach to my place doing like this. I will complain to CM in open discussion form.

Hi,
On the 1st of june i have a made a booking at apsrtc as a guest at 12:01 am, for which no tickets were booked but the money got debited from my account. Later on the same day, i made one more booking, as i didn't get the tickets for the earlier booking. The money was debited from the hdfc bank credit card. Please find the attachment of the credit card statement that is attached. Statement password is mura5888.
Please make sure to credit the money in my account.

Thanks,
Mahesh muramalla.

The bus started from visakhapatnam on 18/6/2016 at 3pm it is supposed to be reaching vijaywada by 9pm but it is still in rajahmundry. There is no traffic nor rains on the way. The bus is stopping for hours together at bus stations. This is not the way you work. While our honorable chief minister is working is hard towards development of amaravati government bodies should be ashamed to work in such a manner. I'm extremely disappointed and ask you to look into the matter as soon as possible and give an immediate positive response. Thank you.

Sir,
i have retired on superannuation in apsrtc at gwk depot on 31.05.2016, my name is p.Chandra mohan e-450040 . I want to know how much time will take to received my pension . This is not only my question but from so many retired employees, those who have not received till date since 2015. I request you to please send information to my email i.E "[protected]@gmail.Com "...

Power horns are used within the Vijayawada city premises, which is causing a lot of inconvenience and of course adding to sound pollution.

Request you to please discontinue the use of power horns in the city buses that are plying.

The drivers unnecessarily use these horns, requesting a stern action to avoid them.

This is having an impact on the people who are residing near the main roads.

Apsrtc is charging high rates in the name of special price for the special bus. I would like to know what is special in the bus.
1. There is no proper timings of arrival of the buses.
2. We cannot be sure about its arrival, whether it will come or not.
3. Driver doesn't know the route properly.
4. On top of all this, students have to stand the whole time in the bus.
5. Is there any value/consideration for this complaint?
6. At the same time i observe the visakhapatnam steel plant employees route bus moving at exact timefrom exact place in city. (Why is there a difference between both the route buses?)

I would like to know whom to consult regarding this problem. Reply as soon as possible. Please help us and solve the problem.

Hi,

I have booked ticket from guntur to chennai. Bus timing are 11:15 p. M boarding but it arrived at 12:55 a. M and started at 1:00 a. M. Mean while, i have called to driver 24 times for location details of that bus, he didn't picked atleast once. My parents are waiting till 1:00 a. M because of this stupid driver (P n b rao, contact no:[protected]). After departing from guntur, he is not sure of chennai route properly and time passed 30 mins in guntur city. My arrival time of chennai c. M. B. T bus stand is 06:30 a. M but arrived at 09:22 a. M. This will be a huge impact on apsrtc. Please, take an action on driver & make the apsrtc as no-1/best transport dept for passengers.

Bus details:
Amaravathi scania
Service no: 3473
Driver: p n b rao
Contact : [protected]
Tkt no: 53721522


Thanks,
Sai chaitanya

No individual tv. Purely cheating.

Waste of money. Atleast they shold mention while booking the tickets that "indiavidaul tvs r not installed. Only some busses hav tvs "

Steongly not satisfied.

Tkt no 53718001, name:santhosh kumar, cdnr-vja, srvc no:3572(Bhel - vja) seats:44(M) fare:591, doj:12-jun-16 07:08 am, cdnr-07:08, uid:4565.Ph:[protected].www.apsrtconline.in

Sir i am highly dissatisfied To Non stop service in Eluru.i am waiting in Satrampadu after 20 minutes i got a bus Comming to vatluru There is no Condector in the stop.so driver left down the passengers in vatluru.with me there are 12 passengers traveling are get down.i am the daily traveller to Vijayawada.I am facing this problem daily.so please take immediate action

I sateesh vurray travelling from jadcherla to kurnool with the ticket no:tna7248 dated 09/06/2016 time:11:01 super luxury 1200hyd hydk psgr tkt in ymgr depotsuper luxury bus. Ap 36 z 0045 with driver i'd 21z0533 and cnd i'd 426157qn48147690. Charged 167.00. The driver of this bus is very very rude and slow and though he stops in bus stands in kothakota and pebbair again he stops at every centre where the passengers raising their hands to stop. As this is super luxury bus we expect little speed and restricted stop upto bus stand itself. Even bus is in very worst condition every where sounds due to fitness issues. When i asked why these many stops he answered like lorry driver or cleaner. He don't have a respect to the passenger. Please take an immediate action for this. It's helpful for further journeys.

Ap29z0503 super luxury service bus of addanki depot is irritating passengers very much, it doesn't providing television option and also most of the seats are not pushing back but the ticket charge is tooo much for this facilities, express service is much more satisfies than this, by travelling in this bus, i loss the confidence on the apsrtc, it is worst expert, bullshut... Rtc employees are also not responding while complainting on this, waste apsrtc...

I reserved a ticket from Guntur to Tuni on a super luxury bus having service no.: 5021. There were heavy rains outside, the water was coming through the windows which were closed and through the luggage loft above. I don't understand why was there always hike in the prices of the tickets, may be there would be better services, but as I see it, it's nothing but a scam to loot by the government. I feel very bad for the services of APSRTC. I need the right justification and justice for my situation

I t sudhakar, booked ticket from potti sriramulu bus stand to Kurnool, service no 6540, seat no 30, ticket no 53416953, at 9.40 pm on 31/05/2016, after 9.45 pm called the driver( [protected]) he said that I am at Rtc Nellore bus will reach with in 10 min to psrb, and I waited up to 10.05 pm again called him, where is the bus but replying on the way to psrb, after 15 min he called where are you I replied at psrb, that driver said bus alredy left Nellore ( almost 6 km from bus stand ), then I said I called 2 times where is the bus on the way he takes the bus without coming bus stand flat from, and called Rtc enqiury they gived regional manager no [protected], he said bus already left Nellore what can I do I can't help you, he is very easy to espce from the situation, is it correct . after communication with driver he takes the bus return to bus stand at 10.45 pm, commented me rubbish and valgar language .

27-May-2016
mobile no: [protected].
We are waiting at KRPURAM Bus station near ganesh temple from 9:45 pm for APSRTC Bus Service no: 5461 (10:10 pm). The bus reached KR Puram by 11:05pm and not even stopped at bus station and they not even called us and left out without any intimation.

When we are trying to reach his mobile is swiched off later after continuous calls he picked up call and behaved rudily.

We lost our ticket amount as well we didn't any alternative since all are reserved due to friday.

Bus no: 5582 and driver name gopal. The passengers were waiting at tirupathi bus stand to board this bus by 5:30 pm on 26th may 2016, and the bus originating from thirumalai had passed the stopping without entering bus stand to pick up the passengers. The bus apsrtc authorities were immediately contacted on receiving message by 6:15 that the driver was unable to do the pickup. The authorities had asked the driver to return n do pickup and he had refused. Please take necessary action against driver who denied duty and initiate ticket refund.

Online it is mentioned 3382 service bus number reaches visakapatnam by 6:30am. But drIver is saying no way it is going to reach by 6:30... daily it reaches by 8:20am.

Why it is mentioned like 6:30am, when you are not strict to the timings. It distrubs the customers schedules and create loss to us . RTC would mention the correct timings, so that we will plan our journey as per my schedule. Tomorrow i will log a complaint again if it will not reach vizag on time.

Thank you.
Vijay Ramisetti

Sir,
On 24/5/2016 travelled from SRIKALAHASTI TO BANGALORE service no: 5624, by 5 pm bus stopped for the lunch (on spite of requesting many times by the passengers) from 2 pm, they stopped at 5 pm at palamaner. our ticket no:ET 14996 (4 persons), we finished the lunch within 10 mins & came to board the bus, for our surprise bus was left, very soon other APSRTC bus no: AP03Z0071, we boarded & requested conductor to contact department & guide us, we called to department they gave us the conductor no: [protected], called him, he told we are near we'll wait for 10 mins, we reached the spot by 8 mins but bus was not there again called the conductor told that your luggage is safe you can collect at majestic (bangalore city), so we requested him to transfer our ticket to the boarded bus, without answering he disconnected, continuous call was made by us & even this conductor no response, then called the department they told to buy ticket after that you can lodge complaint to them & refundable is possible, so by 8.45 pm we reached majestic, we called him he received & told a place to come in majestic boarding point platform 4, at enquiry board we reached there for our notice we say our luggage but no driver & conductor & the bus, immediately moved to the platform 4A of the APSRTC booking board, 2 persons heard our complaint very negligently told you cannot get your ticket money, you have contact AP depo manager, we asked for the contact number neglected us telling "lost is lost."

Please take necessary action against the conductor warn him not to happen any public (its conductor duty to count the tickets before leaving)

do the needful.

regards
Rajalakshmi

Dear Concern.
I am boarding at Pamur mandalam To Chennai cmda.
My Ticket number is 53214993
Services code name: 5791/KNGR -CNI
Driver name is Ramudu.

I take to coach on 24th may at 9.40 pm.
there is no way to say I travelled coach is luxury. The driver got irritated to passengers to take bus on unlimited passengers. Also not even off power. if I take express I feel happy because there is fares low compare to luxury bus .
I don't know why this is happen.
Take a severe action to concern driver.

I travelled on 21.05.2016 from chennai to tirupati through apsrtc bus service no. 6244 (Chi-rct), actual departure time is 20.30 from cmbt bus stand bus started at 20..40 from bus stand and again at exit driver (T. Raja reddy, contact no. [protected]) stopped bus for more than a half an hour for loading luggages on to bus for which driver was charging money also. Is it a correct way to get luggage onto board and keeping on wait the passengers for such a long time.
I booked this particular bus which departs at 20.30 so that i will reach my destination soon by 23.45. Due to the delay by the driver he started from cmbt at 21.20 and reached tirupati by 00.45.

I e. Himabindu booked a ticket from chennai to hyderabad on may 2nd 2016 for the service46499 through online with bank ref no 53214030igobxcnf with amount 1406 rs.. But on the spot they cancelled service. Driver advised me to board into another bustna40385. Again i paid 1164. But i didnt get message about cancelled service. They told money will be refunded automatically, no need of cancellation. But they are not refunding my money. Driver is not lifting phone. His number is[protected]