Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Power horns are used within the Vijayawada city premises, which is causing a lot of inconvenience and of course adding to sound pollution.

Request you to please discontinue the use of power horns in the city buses that are plying.

The drivers unnecessarily use these horns, requesting a stern action to avoid them.

This is having an impact on the people who are residing near the main roads....

Apsrtc is charging high rates in the name of special price for the special bus. I would like to know what is special in the bus.
1. There is no proper timings of arrival of the buses.
2. We cannot be sure about its arrival, whether it will come or not.
3. Driver doesn't know the route properly.
4. On top of all this, students have to stand the whole time in the bus.
5. Is there any value/consideration for...

Hi,

I have booked ticket from guntur to chennai. Bus timing are 11:15 p. M boarding but it arrived at 12:55 a. M and started at 1:00 a. M. Mean while, i have called to driver 24 times for location details of that bus, he didn't picked atleast once. My parents are waiting till 1:00 a. M because of this stupid driver (P n b rao, contact no:[protected]). After departing from guntur, he is not sure of chennai route properly and...

No individual tv. Purely cheating.

Waste of money. Atleast they shold mention while booking the tickets that "indiavidaul tvs r not installed. Only some busses hav tvs "

Steongly not satisfied.

Tkt no 53718001, name:santhosh kumar, cdnr-vja, srvc no:3572(Bhel - vja) seats:44(M) fare:591, doj:12-jun-16 07:08 am, cdnr-07:08, uid:4565.Ph:[protected].www.apsrtconline.in...

Sir i am highly dissatisfied To Non stop service in Eluru.i am waiting in Satrampadu after 20 minutes i got a bus Comming to vatluru There is no Condector in the stop.so driver left down the passengers in vatluru.with me there are 12 passengers traveling are get down.i am the daily traveller to Vijayawada.I am facing this problem daily.so please take immediate action...

I sateesh vurray travelling from jadcherla to kurnool with the ticket no:tna7248 dated 09/06/2016 time:11:01 super luxury 1200hyd hydk psgr tkt in ymgr depotsuper luxury bus. Ap 36 z 0045 with driver i'd 21z0533 and cnd i'd 426157qn48147690. Charged 167.00. The driver of this bus is very very rude and slow and though he stops in bus stands in kothakota and pebbair again he stops at every centre where the passengers raising their hands to...

Ap29z0503 super luxury service bus of addanki depot is irritating passengers very much, it doesn't providing television option and also most of the seats are not pushing back but the ticket charge is tooo much for this facilities, express service is much more satisfies than this, by travelling in this bus, i loss the confidence on the apsrtc, it is worst expert, bullshut... Rtc employees are also not responding while complainting on this,...

I reserved a ticket from Guntur to Tuni on a super luxury bus having service no.: 5021. There were heavy rains outside, the water was coming through the windows which were closed and through the luggage loft above. I don't understand why was there always hike in the prices of the tickets, may be there would be better services, but as I see it, it's nothing but a scam to loot by the government. I feel very bad for the services of APSRTC. I...

I t sudhakar, booked ticket from potti sriramulu bus stand to Kurnool, service no 6540, seat no 30, ticket no 53416953, at 9.40 pm on 31/05/2016, after 9.45 pm called the driver( [protected]) he said that I am at Rtc Nellore bus will reach with in 10 min to psrb, and I waited up to 10.05 pm again called him, where is the bus but replying on the way to psrb, after 15 min he called where are you I replied at psrb, that driver said bus alredy...

27-May-2016
mobile no: [protected].
We are waiting at KRPURAM Bus station near ganesh temple from 9:45 pm for APSRTC Bus Service no: 5461 (10:10 pm). The bus reached KR Puram by 11:05pm and not even stopped at bus station and they not even called us and left out without any intimation.

When we are trying to reach his mobile is swiched off later after continuous calls he picked up call and behaved rudily.
br...

Bus no: 5582 and driver name gopal. The passengers were waiting at tirupathi bus stand to board this bus by 5:30 pm on 26th may 2016, and the bus originating from thirumalai had passed the stopping without entering bus stand to pick up the passengers. The bus apsrtc authorities were immediately contacted on receiving message by 6:15 that the driver was unable to do the pickup. The authorities had asked the driver to return n do pickup and...

Online it is mentioned 3382 service bus number reaches visakapatnam by 6:30am. But drIver is saying no way it is going to reach by 6:30... daily it reaches by 8:20am.

Why it is mentioned like 6:30am, when you are not strict to the timings. It distrubs the customers schedules and create loss to us . RTC would mention the correct timings, so that we will plan our journey as per my schedule. Tomorrow i will log a complaint again...

Sir,
On 24/5/2016 travelled from SRIKALAHASTI TO BANGALORE service no: 5624, by 5 pm bus stopped for the lunch (on spite of requesting many times by the passengers) from 2 pm, they stopped at 5 pm at palamaner. our ticket no:ET 14996 (4 persons), we finished the lunch within 10 mins & came to board the bus, for our surprise bus was left, very soon other APSRTC bus no: AP03Z0071, we boarded & requested conductor to contact department...

Dear Concern.
I am boarding at Pamur mandalam To Chennai cmda.
My Ticket number is 53214993
Services code name: 5791/KNGR -CNI
Driver name is Ramudu.

I take to coach on 24th may at 9.40 pm.
there is no way to say I travelled coach is luxury. The driver got irritated to passengers to take bus on unlimited passengers. Also not even off power. if I take express I feel happy because there is...

I travelled on 21.05.2016 from chennai to tirupati through apsrtc bus service no. 6244 (Chi-rct), actual departure time is 20.30 from cmbt bus stand bus started at 20..40 from bus stand and again at exit driver (T. Raja reddy, contact no. [protected]) stopped bus for more than a half an hour for loading luggages on to bus for which driver was charging money also. Is it a correct way to get luggage onto board and keeping on wait the passengers...

I e. Himabindu booked a ticket from chennai to hyderabad on may 2nd 2016 for the service46499 through online with bank ref no 53214030igobxcnf with amount 1406 rs.. But on the spot they cancelled service. Driver advised me to board into another bustna40385. Again i paid 1164. But i didnt get message about cancelled service. They told money will be refunded automatically, no need of cancellation. But they are not refunding my money. Driver...

This is regarding garuda service from tirupathi to chennai, service no.5438. The bus smells soo horrible inside. Curtains are very dirty, seats are dusty and nasty. It is making breathing difficult. This is observed many times, garuda services are unhygienic. Please someone look into this and make the journeys clean n safe. Garuda services are not value for money....

The below information is confirmation given by apsrtc, they have deducted fare from my credit card but i did not get the tickets at the same time i was trying to customer they are not responding and call charges is effecting:
Merchant website : apsrtconline.In
Date :[protected]:47:09
Merchant reference number : [protected]
Ebs payment id : 54137953
Payment mode : visa
Amount : 274.00
Customer...

Dear Sir

Iam writing this in view of extreme dissatisfaction and pain... I have boarded Volvo garuda bus in Vijayawada service number 97299 on 13/05/2016 @ 12 AM which is supposed to come Vijayawada by 10.45pm.. I have compromised and boarded the bus but the driver inefficiently stopped the bus at nellore and started at 5.30 pm. Iam going to Chennai for an exam which is very important for my career and hopefully I am unable...

I reserved a ticket from hyderbad-vanasthalipuram to kavali in amaravathi service no.5066 (26.04.16), but amount was deducted from my bank rs.733/-, ticket is not generated. It is already 14days completed, past 10days onwards i am calling regularly, to your call center executives, they are telling today will deposit from past 10days.

Bank transaction : vin/apsrtc /[protected]/0...