Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

APSRTC Yeleswaram DEPOT,

I had booked a ticket from HYDERABAD-AMEERPET to JAGGAMPET. Service number 2866 on[protected].

I received a message with driver name and number P VEERA BABU [protected]. I called him before 5 minutes and he is not lifting any calls and picked once then I asked him about the status.. He is very rude and shouted me.

And immediately he switched off the phone..

I...

I have started my journey from kavali to chittoor in bus no AP16Z 40 with service no 3723 around 7:15 pm a gudivada bus depot super luxury bus. when asked to give ticket to chittoor the conductor hesitated to issue ticket to chittoor . Instead he issued ticket to tirupati. The ticket no is TNA104327 a cat card ticket. After reaching tirupati i once again approached for ticket to chittoor but the conductor first told me it will not go to chittoor...

I called to APSRTC Online Service customer care on 25-dec-2015. They Said
wait one more 15 Minutes. They had given Driver Mobile Number. I called to that mobile Number. Driver Said I am in home town. 6093 Service was cancelled. After that I called to Customer care. They Had given Controller Mobile Number. That Person had given Bangalore Controller Number. That controller Said We merged this Service (6093) in Early Morning Service....

Based on my recent experiences in APSRTC bus journey Bagalore to kadapa & Mydukur.


I would like to complain on APSRTC Services... Mostly on Kadapa, Mydukur & Proddutur Depo Buses. None of the buses are in good condition especially Super Luxury Buses. All dabba buses. Since January 2016 I have done 4 up & down journey... 8 horrible nights... I don't see any luxury in those buses, creates lots of sound, no suspension...

I have some guntur busstand surroundings and infront of the bus entrance point bus stops sheads their will be not bus timings boards on city services and also local services are also not proper bus stage to stage names on the buses please provide and also bus sheads became modern to our peoples to make apsrtc best service to public peoples our...

Hi,
I did reservation from bangalore to satyavedu on 5th feb. I am waiting there in boarding point from 9:30 onwards. But I didn't found bus. I didn't receive any message regarding driver information. When I called him by getting mobile number from internet, he is giving so irresponsible answer and said bus had already left. He didn't even make call to me and scolding me like that's your mistake. For online reservation we are giving...

Hello Team,

I was making a ticket booking through apsrtconline.in. on Jan 10, after successful payment the website has failed to generate the ticket.

But I did not receive full refund, when asked I got reply that the amount has been held for payment gateway charges.

I would like to file a case on consumer court....

HI,

This is Syam.I booked a ticket to my Father on 20th Night and the Date of Journey is 21st, Service Number is 5851, Ticket no is 49640922, Reporting time is 8.15.we have been there from 7-45 AM to 10-30 AM and the Pick up point is Lakdikapool, Telephone Bhavan.No Proper Information from Respective Enquiry point and the Customer Care .

When we are asking they are telling that Service got cancelled and we...

As Government announced 43% Fitment to all the employees of APSRTC.For People who are in service can be benefitted by giving their arrears during the time of their retirment.But they should immediatley release the arrears for employees who are already retired as they do not have megre source of income for their livelihood.So requesting from Consumer Forum to release their arrears immediatley....

My name md.nisar pasha I am from ramnagar hyderabad sir I got surgery to my left I able drive bike but I used to catch auto rickshaw daily but today I didn't got any auto today because of this I catch today metro bus no ap 11x 6248 I gave to conductor rs 20 from rtc x road to ramnagar it charge only 9 ..I ask the ticket he asked me change the change I told I don't have the change ..He told me to get the bus..when conductor already he have...

Bad services from kurnool to banglore and vicevera routes.Even Indra sevices not taking banglore highway and moving in off routes taking more duration and inconvient for passengers....

My name is sukanya sir in vijayawada metro cng buses are driving is so rash today morning Ap11z6731 metro cng bus is coming so rash n the bus is not proporly stop on the bus stop jst i miss the accident so pls take some action about rash driving and some conductors are not giving change for tickets also...if we asking for change they talking vulgurly and harsh......

I am a frequent traveller using APSRTC bus with route from kadiri to Electronic city and alight at Hebbal ring road bus stop.Today (8/1/2016) at 10 PM bus driver (AP 29 Z - 3811) stopped the bus well before almost 1 KM before ring road bus stop and asked me to get down, I asked him to stop the bus near the bus stop since it is very risky and dangerous to walk in the night, because there is no pedestrian way there and it is a place for frequent...

I rise a complaint for refund my amount on DEC 8, still they have not refund.
They tell wait for 48 hours, when I call to customer care, like that they telling from last one month.
you how long I need to wait for refund my money, for this I have spent another 100 rupees to call customer care, who will paid that amount, tell me .
APSRTC is a bogus corporation, they are working to loot my money....

This is Fraud from APSRTC. if there is a fault in payment gateway how can you charge us 2.5%? i have tried 3 times to book the ticket, just because of mistake in the payment gateway 3 times got failed, is this not a fraud to charge customers without providing any service ? 1) if the mistake is from the customer side you may charge 2.5% but just because of the Bogus & Worse Gate Way used by the APSRTC you cannot charge 2.5% from the...

Respected sir/madam, i t venkata ramana settigunta vil kodur mandalam kadapa didtrict i am a travelling to my village in bus i have a so many luccage are they i am a to purchasing on a luccage ticket in conductor was demanded more then amount so iam no need to given the conductor was race to talk and bus was stop on out of my village i am walk at my village in 2km at night 10:30pm. thanking you sir/madam, conductor no:412264 driver...

The incident is of 23/12/2015, bus was from bangalore to kavali . (departure time 9:20). me and my friend was travelling to kavali. I was first time at bangalore majestic bus stop. i had to catch bus from there. Since i was very new to that place i was searching for the bus. my friend got the bus and he told to driver to wait for just 2 min as i was near by 100 meter, but they were very rude . they rudely replied my friend to get down from...

I boarded the bus at 10.30 pm on 23.12.2015, to go to Tadepalligudem. The conductor SRINIVAS refused to issue ticket to Tadepalligudem stating that there is no halt upto ravulapalem. Is it correct. I demanded for complaint book. But he refused and told to complain in enquiry counter. CH SRINIVASA rao [protected]@gmail.com [protected]...

Respected sir! My name is sandeep. I booked a ticket as on[protected], the money will be debited in my account without confirming ticket. i called so many times to the apsrtc customer care till now they did not refund my money. Name: P.Sandeep krishna, Mobile no[protected], Transaction id- C[protected], Date of transaction[protected]. i booked through HDFC payment gateway with andhra bank debit card. please refund...

Sir from srikalahasthi to sullurepeta buses are not coming in time I'm waiting since 7am now 9:30am no buses . please see this .and take a action .here in the notice board they r mentioned every half an hourly one bus but here no bus....