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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 48

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M
muthumeegashyam
from Mumbai, Maharashtra
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Using bad language with ladies

Address:Chittoor, Andhra Pradesh, 517501
Website:www.apsrtc. com

Tirumala - Tirupati driver vehicle number - AP03 Z 5278 timing 4;30 The driver of this particular vehicle is behaving rudly with me He must be punished. If not the name of apsrtc may get spoiled of this person...
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S
Suresh kumar sattenapalli
from Daund, Maharashtra
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High speed and rash driving

Address:Chittoor, Andhra Pradesh, 517501
Website:apsrtc.org.in

Right now I am travelling in an APSRTC non stop bus from chittoor to tirupathi.. But I very much doubt it if I would reach tirupathi safely..because the driver though seeming like an in-experienced one, driving irratiously in the middle of the road, missing 5 accidents already, that too in fraction of seconds. Sir.. Plz look into such matters immediately.. So that you can avoid having des disasterous mishap.. Plz take necessary action...
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R
Ramakrishna Gokavarapu
from Hyderabad, Telangana
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Payment taken ticket not confirmed. Refund not came

Address:Hyderabad, Andhra Pradesh, 500091
Website:www.tsrtconline.in

Merchant Reference Number : [protected] EBS Payment ID : 45523022 Payment Amount : 1741.00 INR Customer Name : g r amakrishna Customer Email : [protected]@rediffmail.com Status : Incomplete account debited. ticket not confirmed. refund not came g ramakrishna...
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R
Raghava2118
from Vellore, Tamil Nadu
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Not enough number of buses on kaikaluru route

Address:West Godavari, Andhra Pradesh, 534001

I came to eluru bus station at 4 15 pm on 08/12/2015 and was waiting for narsapur bus . the bus was scheduled at 5 pm and came at 5 50 . and bus which came, could not accommodate even 1/4 th of the people who are waiting for it . .from passengers I came to know that some of the buses that were supposed to be operating in this route were taken off...
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V
Viswanath Ndd
from Visakhapatnam, Andhra Pradesh
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Apsrtc website is worst site. Ticket booking gets failed but money deducted.

Address:Ranga Reddy, Andhra Pradesh, 500049
Website:www.apsrtconline.in

2 times 1303rs + 1303rs got deducted from my account but the ticket booking failed. there is just a customer care but no other option to raise the complaints to higher levels. information provided by the RTC customer care is always not complete and wrong information. faced the same problem many times. DATE OF INCIDENT : 6th Dec 2015 CLIENT : APSRTC...
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Address:517501

In CHENNAI from last 15 days heavy rains are happening. Because of this heavy rains road are damaged worstly. As the road are not safe ASRTC stopped the services from CHENNAI to TIRUPATHU and TIRUPATHI to CHENNAI. Really this is appreciated by APSRTC, Because ASRTC savING government property as well as humans life. But the people are facing issue with APSRTC site.In ASRTC site still bus availability is there in both routes. If the buses...
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Y
Yunus Shaik
from Mohali, Punjab
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EPF and FPS

Address:Hyderabad, Andhra Pradesh

I sk yunus, E505912, AE(civil), Pakasam region, Ongole was removed from service vide proc no:E3/1(1)/2011-RM/Ongole dt15.2.2013.I have applied for settlement of PF, GRATUITY, SBT, SRBSand FPS on28.7.2015 Sofar GRATUITYandSBT are settled and rest are pending with APSRTC. REQUEST FOR EARLY SETTLEMENT...
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V
v.a.rao
from Visakhapatnam, Andhra Pradesh
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Irresponsible behaviour of d staff

On 22nd Nov i went to gtr to attend a marriage. For my reurn journey frm gtr to vsp i wanted to catch d bus in d afternoon. On my enquiry i was told there is a bus at 2-45pm to sklm via vskpm. I reached d bus stop by 2pm and waited upto 3pm . There is no bus . When contacted at d enquiry counter i was told that d conductor signed by 2-45pm and d bus will be at d point . I came back to point n enquired d controller who told me that d bus has...
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N
Nagendran33
from Mumbai, Maharashtra
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Markapuram to bangalore super deluxe bus 5893

Website:APSRTC

I booked a ticket in markapuram of prakasam dt to bangalore on 17th nov. In super luxury and bus leaving at 5.30pm and reaching time 6.30 am bangalore. This super delux bus reached bangalore at 10 am in bangalore . And this bus took 15.30 hr to travel a distance of 545 km. It mainly because bad driver who drive at a speed of 25km to 3okm in type of road. Even tvs xl is over taken this bus. The driver is useless person who spoiled our duty...
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K
kumar seela
from Vepagunta, Andhra Pradesh
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Re : Collecting excess fare by steel city Depot Bus

Address:Visakhapatnam, Andhra Pradesh, 530013

Dear sir, I complaint against Visakhapatnam steel city depot Route no 38 K Bus no 6346 of APSRTC bus. I travels from Gudwara Jn to Old Gajuwaka Jn Daily and return back to day ir on[protected] while returning back I took a ticket to Gudwara jn conductor given manually ticket Rs 20/- instead of Rs 19/-. actually fare is Rs 19/- I asked to conducter, he told i dont have ticket of Rs 19/- So I request you to look into the matter and...
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C
CHIDAMBARAM.P
from Bengaluru, Karnataka
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Seat not provided by conductor

Address:635110

I have booked my Ticket from Tirupati To Hosur with my Family members.
When i book the ticket itself i have informed in the reservation counter to give seat for my family 4 memebers together. But reservation person done the mistake he given seat no 4, 5, 6, 13.

I Have requested to give 7, 8, 9, 10 for me easy to sit on 2 Separate sheets to travel my family.

Due to this Before the Bus Departure i have requested...
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B
bhagavan Mudi
from Hyderabad, Telangana
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Bus cancelled but money not refund

Address:520001
Website:www.apsrtc.gov.in

I have booked ticket from Tirupathi to kadiri on 19-Oct-2015. apsrtc cancelled the service which i booked, how to get refund from the apsrtc. my ticket details are Merchant Reference Number : [protected] EBS Payment ID : 43612257 Ticket No : 46388988 Uid Number : 4459 Service Code/Name : 6798 / NLR - HDP From : TIRUPATHI To : KADIRI Date of Journey : 19-Oct-2015 No. of Seats : 1 ( Adults: 1 Children: 0 ) OB Ref. No : [protected]...
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U
umaganesh.a
from Bhimunipatnam, Andhra Pradesh
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Bus fares

Address:Vizianagaram, Andhra Pradesh, 535001

Hi, Recently from 28th October 2015 the bus fares were increased to 10%. The bus ticket fare from VIZIANAGARAM to VISAKHAPATNAM was 47 INR as on 28th October 2015. However again the bus fare was increased again within 7 day, its most expensive and terrible to charge 50 INR for the same route from VIZIANAGARAM to VISAKHAPATNAM from 2nd November 2015. Please find the attachment for the image of tickets on 28th October 2015 and 2nd Nobember...
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M
mohan chandu
from Hyderabad, Telangana
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Refund amount till now not received

Address:Prakasam, Andhra Pradesh, 523316

On 23rd sept 2015 i have booked ticket for banglore to markapuram on apsrtc (Ticket.no:[protected]. Due to bus non availability on 23rd sept 2015, apsrtc announced please cancel that ticket we will refund you amount back with in 14 days. But now i am calling to apsrtc customer care means they are saying your amount is refunded on 29th sept 2015, when i checked my bank account the amount is not refunded and i sent bank copy to apsrtc mail id....
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A
A Jagannadh
from Bengaluru, Karnataka
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Booked tickets but not reserved amount is deducted from account

Address:Kottayam, Kerala, 508246

Sir I booked the ticket from apsrtc online on 28/09/15 from Vijayawada to Pulivendula. The amount of ticket is deducted from my account but i didn't get the ticket. I cross checked the booking service, it has sent mail that amt deducted from my account with Merchant Reference Number : [protected] and EBS Payment ID : 42810625. So please verify it and refund the amount as soon as possible.
Service No. : 6144
Place : Vijayawada...
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P
pprasanna06
from Chittur, Kerala
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Not allowed to board bus

Address:Hyderabad, Andhra Pradesh, 500008

Today I boarded the APSRTC volvo bus from Waverock, Nanakramguda at 7:00 PM IST. I gave 100 rs note and asked to give IIT (for which the cost is 20 rs). The conductor asked me to get down at next stop as the change is not available though he was getting change from the other passengers and I was asked again and again to get down from the bus and told me from next time not to sit in the bus with out change.The Bus number is TS-09Z7625. This...
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K
koorm53
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund-not-done

Address:Hyderabad, Andhra Pradesh
Website:www.apsrtconline.in

I booked 1 ticket from Hyderabad to Srisailam on[protected], I got a message that "APSRTC regret to inform you that transaction in OPRS is failed at payment gateway. Ref. No.: [protected] Amount: 251.00 Bank Ref. Nol.: 42171291 Status: Authorized The amount shall be refunded to your account or card in 1-14 working days." But till today (i.e.[protected] i haven't received my refund money to my bank a/c....
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M
mallikarjunhk
from Guntur, Andhra Pradesh
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Reservation online

Address:Raichur, Karnataka
Website:apsrtconline

Dear Sir /madam, I had reserved bus tickets online for my religious tour from Mahabubnagar to srisailam vide service no 1387 and ticket no 45471927 seat no 17, 18. After getting in to the bus, bus moved 2 kms, conductor used slang words and pushed us out saying that"we don't have reservations for our bus and don't make me fool". He totally misbehaved. The conductor himself does not know about the services. why the hell...
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L
Latest Issue
from Bengaluru, Karnataka
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Nil Maintenance in buses

Address:Hyderabad, Andhra Pradesh

I am a frequent traveller in APSRTC. The only reason, I choose this is for safety. Maintenance is always a concern here. We see the stickers in buses "New Head rest covers, room freshers and wet napkins", but none of them are available. This time when I travelled, there is some bad smell in the bus, though we asked driver for it. None of them cared. They haven't even provided paper napkins. An elder person in the bus asked for water...
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P
Pradeep Chandra Peddi
from Hyderabad, Telangana
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Cleanliness

Address:Guntur, Andhra Pradesh
Website:www.apsrtc.co.in

I just boarded on bus I found window beside me was So dirty the gaps are filled with may be food waste I asked the driver to clean the window but he says that at this time there are no persons available to clean it, and suggested me to tell this issue to some one in white and white he pointed, I went to him but he simply again advised me to tell to driver upon going through this my bus starts moving and I have no choice but to sat beside...
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