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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 51

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S
Subba Rao A
from Bengaluru, Karnataka
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Demanding Excess fare during bundh period on 08.05.2015 at about 10.30 am

Address:Bangalore, Karnataka

Sir, I have stopped the APSRTC Bus at Pathikonda (between Palamaner & Nangili) along with my family including small chiildren. Bus No.AP03 X7659 which was aheading to Bangalore from Chittoor.. The conductor has demanded the bus fare according to his whims and fancies.As usual I have agreed to pay charges from Palamaner to Bangalore since I have boarded at Pathikonda Village. But the arrogant conductor demanding bus fare from Bangarupalem...
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Address:East Godavari, Andhra Pradesh

Dear Sir, I(D Venkateswara rao) tried to book a ticket through APSRTC website using my SBI internet banking and the TXN got failed. The details are Date of TXN:10/04/2015 Mobile NO:[protected] Txn Amount:451 Even after 2 or 3 remainders the amount is not credited to my account. pls look in to the matter as urgent and do the needful. Regards D Venkateswara Rao...
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S
supraja143
from Bengaluru, Karnataka
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BedBugs

Address:Bangalore, Karnataka

I will be travelling from Bangalore to Nellore and vice-versa in apsrtc non ac buses. There is no proper maintenance in buses.Seats are full of bedbugs which sucks your blood like anything. Couldn't able to sleep also, very irritating to travel.Before increasing the charges please make the seats proper free from bedbugs. This is my kind request....
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Address:Prakasam, Andhra Pradesh

We travelled from Markapur to Bangalore via Kadapa service which will start from Markapur at 7:00 PM every day. When we boarded on to the bus then we felt very bad about the seats condition, all seats are dusty and smelting very badly. No neat ness and looks very bad to travel in that bus for 10 hours. This is Markapur depot bus and minimum care to be taken. I ever see a interstate bus like this condition. In addition to that above situation...
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5
505901
from Mumbai, Maharashtra
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reservations facility

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

apsrtc provide reservation fecility any place to any place.but not impeliment some bus routes.please provide gudiwada depot gudiwada to bangulure service 12.30 and 13.30.i am going to kavali to gudiwada to my child studing at gudiwada.so meny times iam traval but not reservation.please arrange this fecility....
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suryaprakashjnv
from Pune, Maharashtra
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NO refund (refund fail)

Address:West Godavari, Andhra Pradesh

i booked a ticket no.34329286 last october, the service 6156 was cancelled on thet day i was informed that i would get refund amount of Rs467/-. but when i checked my account there was no refund.i asked both rtc and bank, but nobodu responded right. the bak was sbh idupulaya branch kadapa district andhra pradesh. account no. [protected] master card debit card no. [protected] My name is K Surya Prakash, my no. is [protected] mail...
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S
Sai Bhaskar
from Delhi, Delhi
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Poor Customer Service

Address:East Godavari, Andhra Pradesh

Sir, on 29 th april i had booked a INDRA bus ticket for next day(30th april) from Rajahmundry to Vijayawada the bus timing was 3.30 pm. .My ticket number is 46035140 and its Service number is 35104 the bus is from vizag and UID is 8902. i paid totally Rs.302 . But the bus did not arrived they said that the bus was late i had waited for more than one and half hour. at 4.30 pm i called to bus driver and asked the details about bus then he said...
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D
daari68
from Ambur, Tamil Nadu
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selling tickets in black

Address:Krishna, Andhra Pradesh

Dear Team, I am highly dissatisfied with the service because of the behaviour of the staff in the bus. My concern is about the following 1. Confectioneries were sold for higher rate in the bus 2. Bus was late and was stopped at one parlour in the night at 10 pm for dinner who served non edible condition food for higher rate, drivers were taken into some air conditioned room for a special treatment by the hotel staff 3. Driving was...
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S
shreethi
from Guntur, Andhra Pradesh
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refund of bus ticket @536

Address:Guntur, Andhra Pradesh

I have purchased a bus ticket on[protected] vide merchant reference number [protected], EBS payment id 35622581for Rs.536-, unfortunately my account was debited and the ticket was not generated.Hence I request you to please refund my amount at the earliest. Thanking you sir M Vimala...
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M
marinervarma
from Khed, Maharashtra
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Bus conductor not accepting valid bus pass and verbal abuse

Address:Visakhapatnam, Andhra Pradesh

Good day, This mail is to lodge a complaint against conductor on account of misbehavior and verbal abuse. Today, dated 21.04.2015 My sister boarded a anakapalli bus depot bus bearing number AP11z 2121 at kothavalasa along with her kid about 10years. She has submitted the pass for the kid (for which conductor has refused to accept it for travel. Instead of explaining her of any problem in accepting the pass he started shouting on her...
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S
Sheeba Reuben
from Hyderabad, Telangana
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misbehaved conductor

Address:Hyderabad, Andhra Pradesh

Bus number APZ9293 falaknuma - boduppal 71B, we gave 100/- note for 2 tickets conductor asked for 2/- change while we were searching he went back and when he came we asked for the ticket he said he has given, he was talking very rudely, then i asked i[censored] have given the ticket you will have rigesterd number in the machine, asked him to show he was like why will i show you cannot see that.. and he was using very dirty launguage (donga munda...
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R
rajesh9689
from Vijayawada, Andhra Pradesh
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reckless driving of city bus driver

Address:Krishna, Andhra Pradesh

reckless driving by the apsrtc city bus driver (drunken?) route 116 on on[protected] morning at 8:45am, near nidamanur after crossing bridge before petrol bunk. bus no ap11z1155 (not sure regarding bus number). I found him chatting with passenger and a mobile in hand...
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Madhukar Aketi
from Hyderabad, Andhra Pradesh
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Bus pass Services is not available

Address:East Godavari, Andhra Pradesh

sir/madam, This is Madhukar iam daily travelling to Rajahmundry from Anaparthi and i have a session pass. I inform you that the problem is iam really irritating with route 501 buses mainly kakinada dipo buses.iam dialy waiting 2 to 3 hrs for 501 buses because no buses is not avalible from rajahmundry to kakinada 6:30 pm to 8:30 pm not only me all passenger suffering with 501 buses.SO Kindly Request you to Please drives buses on shedule timeings.Thanking...
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R
RRdy
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Buses not reaching on time

Address:Bangalore, Karnataka

The bus timings from Bangalore to Hyderabad(MGBS) in SUPER LUXURY buses is 10:00 hours for few and 11:00 hours for others. These days its taking more than 12hours to reach Hyderabad(MGBS). We plan accordingly and select the respective bus, if the buses don't reach the destination on time all our plans get upset. So please make sure the long journey buses reach on time to the destination. Additionally you give a benefit of travelling inside...
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K
kumar9505
from Bengaluru, Karnataka
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Loss of Reservation due to Conductor irresposibility.

Address:Bangalore, Karnataka

Hi RTC complaint team, I already booked a ticket on 30th march 2015 from Chittoor to Bangalore on that time i spoke to the conductor when the bus reached to my stop please inform to me, but the conductor did n't inform anything. So, i miss the bus and also i loss the money. This is Conductor Irresponsibility, he is careless person about passengers. So, that i informing to u please caring about passengers and take a action about that Conductor....
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S
saritha vijaykumar
from Gurgaon, Haryana
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APSRTC - Harrassment and misbehavior by RTC conductor

Address:Hyderabad, Andhra Pradesh

Today on 27th March 2015 i boarded the bus from Sec-bad to Kothaguda in 10 H, Metro express. Usually it is more common for the RTC conductor to take/keep away our change without giving. Most of the times we get down without taking our change because at the time of getting down from the bus also these people with not have change. I have given 20 rs for the conductor and It is reasonable for the conductor to give away 2 rs when the...
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S
sweetsandy
from Bengaluru, Karnataka
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REFUNDING OF MONEY

Address:Hyderabad, Andhra Pradesh

I BOOKED A BUS TICKET FROM APSRTC WEBSITE ON DATE: 23/11/2014 THROUGH SBI ATM CARD. MONEY WAS DETECTED FROM CARD BUT TICKET WAS NOT REGISTERED OR CONFIRMED. THE REFERENCE TICKET NO. IS PG[protected] FOR AN AMOUNT OF RS.276/- MY ACCOUNT NUMBER IS [protected]. The mail id used for ticket [protected]@gmail.com Phone number given at the time of ticket booking-- +91-[protected] Ticket booked from APSRTC website. I...
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sammu sapi
from Tirukkoyilur, Tamil Nadu
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No proper Maintenance

Address:Kanchipuram, Tamil Nadu

Respected Sir, Iam Sapna. i have travelled from Kanchipuram to thirumala in Bus No. TN-A 61480 - express bus from 11.00Am - Puthur Depo.I am really depressed of the bus maintenence which is full of cockroaches, Vomiting and uncleanliness of the bus. Passengers are unable to travel comfortably due to bad smell and running of cockroaches. . Kindly take this complaint as emergency and take immediate steps. Thanks, sapna....
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K
Kunigiri Kamalakar
from Delhi, Delhi
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about apsrtc hospital tarnaka

Address:Kurnool, Andhra Pradesh

Respected sir, My name is K.MRUTHYANJANEYUL, Staff no : E 426157. sir i am admitted in tarnaka rtc hospital because of leg pains. that the hospital staff has not responding about my illness.And also answering like there is no medicine 3 days.can you please respond my complaint.And send my medicine to KURNOOL HOSPITAL. thank you sir...
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G
gaffurahamed
from Kavali, Andhra Pradesh
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irresponcible answer

Address:Krishna, Andhra Pradesh

i shaik gaffur ahmed complaint about gannavaram RTC terminal staff, i suffered and lose my commitment time because at gannavaram RTC depo manager appointed two eployes in front of the depo they dosent allo the auto in front of depo it is the good thing but the auto driver drope me in front the depo the two people make deisscution with the auto driver one person told to auto driver take the auto out off hear another person stand in front of...
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