Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

THIS IS PRADEEP KUMAR. I HAVE TRAVELLED FROM GIDDALUR TO HYDERABAD ON 16.03.2015 IN A SUPER LUXURY BUS SERVICE NO. OF THE BUS IS 5963 AND BUS NO. IS AP28 Z 5392. THEY ARE CHARGING HIGH AMOUNT FOR THE TICKET WITHOUT PROVIDING MINIMUM FACILITIES IN THE BUS. WINDOWS ARE NOT CLOSED PROPERLY, EVEN IF WE CLOSE THE WINDOW, IT GETS OPENED WITHIN 5 TO 10 MIN. WE HAVE SUFFERED A LOT WITH COLD AIR COMING IN FROM THE WINDOWS AND WE COULD NOT SLEEP FOR...

Dear Thirumala depot DM, can you change the driver and conductor for the service 5536 which runs on Monday early morning from tpt to chennai. It seems, this bus driver and conductor are running their own bus as per their wish and they are taking things for granted. They are not reaching the destination on time. This is a express service but it is not running as express service. Conductor is stopping the bus on each and every place and driver...

Sir, While traveling from Mancherial to Adilabad on 15.03.2015 by RTC Ticket No. TNA39877 (Driver No. 850125 & Conductor No.301213) I was lost my DEL Tablet in the bus. I enquired at Adilabad bus station but the controller available in the seat informed that the bus came from Mancherial depot hence we could not make any efforts. i am enclosing the bus ticket from which i travelled. Please inquiry into the case. Thanking you sir. Noketho...

It seems RTC is Running Bullock Carts, the cart Service No is 3531 Yesterday on[protected] I have travelled from Vijayawada to L.B Nagar, the bus started at 2000Hrs at PNBS, Vijayawada at L.B.Nagar dropped me 0300 Hrs of[protected] total 7 Hours Journey average speed is 40 Kmph is it correct speed? from Vijayawada to Hyderabad it is 4 Hours Journey RTC Buses are running in 5 Hours but this Service No 3531 travelled total 7 Hours and the bus...

Hi Sir/Madam, I am frequent traveler between Tirupati and Chennai(weekly). While travelling from tirupati to chennai and vice-versa, All the APSRTC buses are stopping at SRI HARI Hotel. I have a complaint on that hotel. none of the packaged products are selling by MRP. they are hiking the prices 40 to 50 percent. Quality of the food is also not good and deferentially not worth for money. Why our buses have to stop there? Please...

Dear Sir/Madam, It's regarding about a APSRTC bus service number 3686.(Complaint ID : 245851) We have reached pickup point at 7 50 AM. Enquired in counter about bus he said bus not yet come. And started to check with online support with the number [protected] Finally they provide a driver number at 8 30 and driver said that he is at mgbs. How he went to mgbs with out a notice or call? And also he is given his mobile to passengers...

Dear RTC management, This is to inform you that i have travelled from HYDERABAD to KOTHAGUDEM to HYDERABAD dated 21/02/2015 and 22/02/2015 wide service numbers 8922/8879. In service number 8922 we found BEDBUCKS insects all passengers are in shock because everyone got iching. continuously.. even we complaints to driver, NO USE. After reaching KHAMMAM, we found station master sleeping. We requested to give a complaint form but the person...

Greetings of the day!!

Dear Sir/Madam,

(PLEASE FIND THE ATTACHED FILE OF MY TICKET, SO THAT YOU WILL TRACK WHO IS THE DRIVER & CONDUCTOR AT THAT TIME IN THE BUS).

As i C.Srikanth rao [protected] yesterday i returned from the Yadagiri Gutta and before stepin the bus(YADAGIRIGUTTA TO NARAYANAKED) i (requested)asked conductor & driver that you will stop at gangaram. They said ok. later when...

Dear sir, In vijayawada City, the City Bus condutors are not giving chainge ( remaining ) at the time of around From evening 9:00Pm. Every day i am loosing Rs.2 to Rs.5 daily. That amount will not go to apsrtc nor to the passengers I can prove it. proof : ticket number is[protected]...

One line Ticket for 2 passengers from vijayawada to Ordnance factory, Hyderabad has been booked using Canarabank debit card on 15 Feb 2015 at 22.28 hrs. An amount of Rs 796 has been debited from my Account and the ticket (2 passengers) was not booked G Srinivas Contact No. [protected] E Mail ID: [protected]@gmail.com...

sir, i have cancelled the tickets from shridi to hyderabad on 10/01/2015..but till today my amount has not been refunded to me. hence i request you to look into the matter and refund my amount as soon as possible. i am herewith enclosing the cancelled ticket for your reference. and also i am sending the current statement of my credit card as attachment in html format for your convenience. i have sent number of mails to the online.[protected]@tsrtcbus.in....

Hello, I am appalled by the conduct of a lady conductor in the bus no-29Z1516 on 08/02/15, Ticket No[protected].I boarded the bus at Narayanguda and asked for a ticket upto Rajadeluxe.The amount to be paid was Rs-7 for which i genuinely had no change on me and handed a 10 rupee note.I always cooperate and keep change but when a passenger genuinely has no change is it not the duty of the staff to also cooperate?The lady conductor was most disrespectful,...

Dear Sir, I am a Software employee working in V.B.I.T park. I would like to bring to your kind notice that the buses from JNTU to VBIT park(194H) are not passing through Hitech Railway Station, instead they are taking an alternate route via flyover to cybertowers.This is happening from the past few days. we are finding it difficult to travel from Hitech Railway Station to our offices.So many people have to depend on autos who are charging...

Hi sir,

This is swarupa, i booked the ticket on “12-july-2014” apsrtc online booking website, money is debited (978 rs) from my account, but ticket is not booked.
I want to book complaint against apsrtc.No customer care for online booking.

My details are below:
Name: swarupa
Mobile number: [protected]
Date of transaction: 12/07/2014
Amount deducted: 978.00 (Rs.489/-,...

Dear Sir/Madam, It is the dangerous journey for the students and employees who are going to their corresponding job/studies to vijayawada at 8 : 00 AM because so many passengers are going by the only bus which is available at 8:00 AM morning that runs between Thulluru - Vijayawada. At the time the bus reaching PENUMAKA village it comes with already filled status. There are so many passengers yet to catch that bus in yerrabalem village,...

Respected sir, This is to inform to the management of APSRTC that i T.RAJESH made online reservation on 16/01/2015 from GOOTY to BANGLORE TKT no 37550618 service no 52206 Seat no 18(M) Fare 378, and the schedule time is 21:30, UID - 2445. I was waiting for the bus since from 9:00 o clock even i had emergency meeting on the next day i could not get any concerted person of RTC at GOOTY depot and at 10:30 pm a boy wearing white shirt and kaki...

I'm Jeen Gladius C. By seeing the attachment you will come to know my problem. On 22nd Jan 2015 I trawled in your Depoe bus from Bangalore to Madanapalli. I gave Rs 500/- note to Conductor he returned Rs 200/- & He wrote Rs121/- on back of the ticket. After reached Madanapalli I asked for change he told "I don’t have change". I asked “please wait i will get it from out from bus stop”. He agreed. After I got down to get change he...

Dear Sir/Madam, My name is P. Srinivas Rao residing at Ibrahim Bagh, Vasavi College. Bus having number AP29Z 757 is collapsed my house top three times as of now and for once they paid fine also. Driver of the bus is Narsimha and conductor name is Mallesh. Today also at morning around 8.00 AM same has been happened and they are simply negligent and saying sorry for the damage. Please consider the compliant and do the needful. Thanking...

Dear sir/madam This is arun to day iam book a ticket from khammam to hyderabad but the which i selected seat is avialable and my money was deducted from my account then i suppose to think call to the helpline center num, [protected] at the helpline center they r not help us they cut my call three times that person name is shiva they said my money will come 12 working days and they are help less my compliant num is 97965961, and they...

I stopped at vanastalipuram signal on 18/01/2015 night at 7:30pm an RTC BUS was there in front of me I maintained distance to the bus suddenly the bus came back I blowed horn but the driver is busy in giving change to people and he did not hear finally it came back and hit my car .I stopped the bus and asked the driver he is telling that it is not his mistake and its my mistake to stop back of bus and carelessly he left the bus is coming...