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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 53

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L
Lakshminarayana Parimi
from Hyderabad, Telangana
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SEATS FOR SENIOR CITZENS AND PHYSICALLY HANDICAPPED

Address:Hyderabad, Andhra Pradesh

IN LOCAL BUSES IN HYDERABAD THE MANAGEMENT OF TSRTC PROVIDED LADIES SEATS IN A VERY GOOD WAY.WE APPRECIATE. UN FORTUNATELY THE SEATS FOR SR.CITIZENS AND P.HANDICAPPED ARE PROVIDED AT DIFFERENT PLACES IN DIFFERENT DEPOS.SOME BACK SIDE SOME DEPOS FRONT SIDE SOME OPPOSITE TO ENTRANCE OF BACK SIDE. WE REQUEST TO SEE HOW PHYSICALLY HANDICAPPED WILL ENTER FROM BACK SIDE WHEN BUS IS HAVING FULL AND PERSONS HANGING THE SAME THE CASE WITH SR...
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A
Arun Babu P
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSRTC is not refunding Money

Hi, MySelf is Arun. I have booked a ticket in APSRTC website from Banglore to tirupathi on 18th of december. The ticket number is 36558965. Unfortunately the bus service is cancelled by the APSRTC and i got message to cancel the ticket . I forgot to cancel the ticket and booked another bus to travel.After 18 days i saw my credit card bill and came to know that amount is not refunded. I called to customer care of APSRTC they told that...
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M
Mahesh_P_1
from Hyderabad, Telangana
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Bus was not stopped at bus stop

Hi, I am one of the commute of APSRTC from peddapuram to kakinada. Today on 10th jan, 2015 bus driver has not stopped the bus at Maharani college, Peddapuram. The bus no is AP 11Z 2564 from Kakinada to Eleswaram, and depot name is Eleswaram. That bus is not full, so many seats are there and we have two members stopped that bus. This causes bus driver's irresponsible way. Please take an action. I will look forward for your reply....
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I
Indureddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor maintenance of Karimnagar to Bangalore bus

Address:Karimnagar, Andhra Pradesh

Myself Indira, always travels to and fro Bangalore and Karimnagar. 1.There is only one bus which departs from Bangalore @18:30 PM (service number 7080) and also one bus departs from Karimnagar @15:30 PM(service number 7079). and these 2 buses are AC class. 2. Above 2 mentioned service numbers are having very very poor maintenance in it. 3. Bus fare almost(1400 rs/-), but the maintenance is very bad. 4.Bus will stinks too much, blankets...
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S
sriakilla
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

continuous video play & heavy noisy

Address:Krishna, Andhra Pradesh

Sir, I am travelling from Vijayawada to hyderabad on 08.01.2015 the service number is 3549 stating time at Vja is 14.40 hours, The conductor cum driver service bus has continuously operating video with three films and heavy sound. requested driver many times to reduce sound or stop the video but hr denied which made us serious problem kindly look into this and take nrcessaru action....
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K
krishna dokka
from Shimoga, Karnataka
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Money deducted

Address:East Godavari, Andhra Pradesh

I have tried to book a online ticket from Rajahmundry to vijayawada for the date[protected] through APSRTC online service on[protected]. The amount of Rs.150/- deducted but ticket is not booked. when i booked two tickets from . Please refund the amount to my account. My e-mail id is krish407.[protected]@gmail.com and my phone number is [protected]...
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R
ramasudhakar
from Chennai, Tamil Nadu
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Non refund of Cancelled service

Address:Chennai, Tamil Nadu

Sir, I booked ticket on line from Chennai to Kadapa, to travel on 12.12.2014 on chennai Pulivendula service in APSRTC and the service has been cancelled and you gave the following details for the refund, but till date the amount of Rs.242/= has not been credited to my account. APSRTC REFERENCE NO: [protected]. BANK REF: [protected]. MY mail ID: [protected]@gmail.com. Thanks & Regards, RAMA SUDHAKAR.N...
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S
Sritha
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volvo city buses - Wrong boarding and Get Down points while giving the tickets

Address:Hyderabad, Andhra Pradesh

Dear APSRTC Team, I have Travelled from Barkatpura to Infosys in the Volvo Bus, 2 days back they charged 65 Rs. And Today I boarded different bus and conductor raised the ticket from Tilak nagar to WiproXd and charged 70 Rs. When asked the conductor why the price is increased in 2 days, she was saying the difference is might due to the depot which bus belongs to. When I checked the tickets the boarding and Get Down points are wrong. Is...
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C
coolp44
from Hyderabad, Telangana
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APSRTC conductor unethical behavior.

Address:Hyderabad, Andhra Pradesh

I want to give following details first : Incident happened in - Location - hyderabad Bus route - 126M Time 11.15 A.M Bus no - Attached in picture and conductor PIC also attached. Incidence - I boarded the bus at MIG bus stop kphb phase-6 and ask a Ticket to Mindspace/Raheja It park. Ticket cost is 12 RS.I gave 20 rs and ask for balance 8 rs. Conductor told me he didn't has 8 rs change with him and make a mark on my ticket backside...
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M
MVR REDDY
from Madanapalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure of reservation of tickets

I have tried to book ticket from Rayachoty to Vijayawada on[protected]. The amount was deducted from my account But the ticket was not booked. The same is the case on[protected] when i tried to book tickets from Vijayawada to Rayachoty..The remittance details are as follows. 1).Merchant Website : apsrtconline.in Date :[protected]:37:18Merchant Reference Number : [protected]EBS Payment ID : 31585564Payment Amount : 500.00 INRCustomer...
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K
Keerthi Vardhan
from Bengaluru, Karnataka
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unwanted time wastage by bus driver with bus full of passengers

Address:Hyderabad, Andhra Pradesh

Dear sir/madam, This is regarding our travel experience with one of the Bodhan depot bus from route Hyderabad to Bhodhan on 20th December 2014 4pm on bus number AP29Z878. (One man service) The driver put the bus on platform and waited for the bus to fill with passengers for 15min and the bus was full bby 3:40pm. Once the bus was full, we went to ask for ticket, he said he wanted to leave for lunch for10 min. All passengers patiently waited...
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L
likkisahi
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service No 5052, from secundrabad to chennai.

Address:Prakasam, Andhra Pradesh

Respected Sir, I am Ravindra, who was working as a Govt.teacher. On[protected] I booked a ticket from secbad to Ongole. my ticket No is 36514738.seat No is 21. UID is 6655.I boarded at L.B.Nagar stop.I requested the Driver cum Condutor to awake me in Ongole. But he did not do that.When i awoke my self at 2.30 A.M and i asked him he did not respond properly. He dropped me on the Highway at a village name called Shanti nagar between Ulavapadu...
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N
nKali
from Hyderabad, Telangana
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Not allowing to book tickets Online during peak seasons

Address:Hyderabad, Andhra Pradesh

I am trying to book the rtc tickets through eTicket login, by entering source and destination, and 2 adults and 0 childs i tried for an hour to book the ticket but its showing an error "Please enter valid No. Of Adults and Child details" even after entering valid numbers. Please find the attached screens...
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S
srinivas telangana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISBEHAVE BY CONDUCTOR

Address:Hyderabad, Andhra Pradesh

DATE: 13/12/2014 TO THE MANAGER APSRTC RESPECTED SIR AM A REGULAR PASSENGER DAILY I HAVE TO TRAVEL FROM KHAIRATABAD TO PUNJAGUTTA NIMS HOSPITAL, TODAY ONE BUS CONDUCTOR WAS COMPLETELY MISBEHAVED FOR NOT HAVING CHANGE WITH ME. HE IS TALKING SUCH RUDE AND TAKEN ME UP TO SR NAGAR FOR GIVING MY AMOUNT, ASKING ME TO GET DOWN FROM BUS. WHO IS HE TO DO SO. I KNOW THAT BUS CONDUCTOR SHOULD HAVE SUCH CHANGE THAT HE CAN ABLE TO GIVE ON...
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H
h.v.shanthi
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Express Busses Skipping a Mandal Headquarter and going by BYPASS

Address:Hyderabad, Andhra Pradesh

Respected Sir, I am H.V.shanthi working as S.G.T teacher in Ghatkesar Mandal, Ranga Reddy District, Telangana State. I have a Complaint about District Express busses of various deopts travelleing from Hyderabad and Secunderabad to Yadagiri gutta, Hanumakonda, Janagam, Tirumalagiri etc placess via Warangal Highway. I will travell daily from Uppal x road to Ghatkesar by one of these express busses because of heavy loads in Ordinary and Palle...
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A
avsphanik1
from Villupuram, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket cancellation refund of money

Sir/Maddam, . I had booked a online ticket on[protected] from ecil kapraa mcpl office to Kakinada INDRA service... .from apsrtc a message came that we had cancelled a service on that day..immediately I had cancelled that ticket and till today my money was not yet refunded into my account...please give me details how can I get my money back urgently......
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G
g ganesh kumar
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus ticket

Address:Hyderabad, Andhra Pradesh

Sir am traveling daily galaxy stop tolichowki to lingampally bus no 216 bus fair was 14 rs but yesterday bus no:ap11z2401 bharkathpura depot bus at 6.30pm conductor was charged 15 rs when am asked he say first pay 15 rs only galaxy bus stop is not a stop it is request stop and he demand 15 rs ticket only issue.my ticket no[protected],[protected].but whey doing like this why conductor not aware.this not a first time some times when i getting...
+1 photos
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raviudayagiri
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CANCEELD BUS SERVICE 9290ON 30/11/2014 WITHOUT ANY PRIOR INTIMATION REGARDING

Address:Hyderabad, Andhra Pradesh

RESPECTED SIR, MY WIFE DR.S.SIRISHA W/O DR.V.RAVI SHANKAR BOOKED A TICKET THROUGH APSRTC ONLINE.COM.THE BUS SERVICE HAS TO START BY 21:00PM, WHEN WE REACHED THE BUS STATION BY 20:45 PM.WHEN WE ASKED THE ENQUIRY OFFICER AT THE ENQUIRY TOLD THAT THE BUS IS CANCELLEDAT 21:00PM.THIS CAUSES LOT OF INCONVINIENCE TO MY WIFE DR.S.SIRISHA.SHE WAITED IN THE BUS STAND ALMOST 2 HOURS. NO BODY IS RESPONDED PROPERLY AND FINALLY SHE LEFT THE BUS STAND DUE...
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Kirankongara
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BUS ticket fare is 9 rupees but conductor taken 11 rupees

Address:Hyderabad, Andhra Pradesh

Hi, Daily I am going my office by APSRTC, on 25/11/2014 @ 5:27 PM, Actual ticket fare is 9 rupees but conductor taken 11 rupees. Actual bus fare from shyam lal (Begumpet) to Mytri vanam is Rs. 9, but the bus conductor has taken Rs. 11 instead of Rs. 9 . I already informed him about the fare But he did not recognized my words. Please look into this issue and take necessary action on this. BUS Details: AP11Z7209 Date : 25/11/2014 Time...
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kosarajusushma.kosaraju
from Macherla, Andhra Pradesh
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complaint on driver

SMOKING IS PROHIBITED IN RTC BUSES, BUT BUS DRIVER DRIVE THE BUS WITH SMOKING, THIS CREATE IRRITATION TO ALL THE PASSENGERS IN THE BUS AND IT UNHEALTHY TO CHILDRENS AND DANGER ALSO.BUS NO AP 07Z 0231.BUS STARTS AT KALAMANDIR AT 8.45 AM ON 22/11/2014 PLEASE TAKE NECESSARY ACTION...
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