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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 54

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Address:Visakhapatnam, Andhra Pradesh

I was traveling from Hyd to Visakhapatnam. Ticket no. 35532499. in service bus no. 3450. on 12th nov. This bus which was supposed to reach Visakhapatnam at 10.30 am next day morning reached at 1.00 pm. The bus driver delayed the bus intentionally so that some passengers who bribed them could load extra luggage "into" the bus. yes not on top or in luggage cabin but inside the bus. Also, I am confused whether APSRTC authorizes buses to take...
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faaiza_amin
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Running of 16P bus after 4.00 PM to facilitate schools

Address:Hyderabad, Andhra Pradesh

Dear Sir, I humbly submit that there is a bus bearing No. 16P which runs from Ratifile Busstand to Prashant Nagar near Malakajgiri. There is one stop prior in between Malakjgiri and Prashant Nagar by name Sardar Patel Nagar, which is one KM far from both the sides. It is observed that there is a last bus in the evening at around 3.50 to 4.00 PM. and there after no bus service is there till 5.00 PM. In this regard, it is submitted that...
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Brindha R
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ARROGANCE OF BUS DRIVER

Address:Hyderabad, Andhra Pradesh

Respected Sir, Im a working women and new to the place, where I dont know the language as well (neither Hindi nor Telugu), Im basically from TN. As this is the case, I dont know any proper bus route and I was jus told that I can claim all bus whichever will go Secunderabad. Today (10/11/2014) around 9:30, I was waiting in bus stop (Anand Theatre - Bus Stop), 1 bus came and I was searching for the word secunderabad in that as all the passengers...
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Sailesh Babu
from Pune, Maharashtra
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reg conductor misbehavior (conductor no- 408992)

Address:Anantapur, Andhra Pradesh

Respected sir, I P.Sailesh Babu i was travelling in kurnool depo bus on 28/10/2014 at 7.30 am from Bangalore to Anantapur. Conductor charged my 4 yrs daughter half ticket. I told him that above 5 yrs children u should charge half ticket and i showed him my daughters age proof. He didnt listened my words and he behaved rudely and he tried to throw my luggage from the bus.I am having his voice records. Here i am sending copy of my ticket....
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Krithikab
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Service

Address:Hyderabad, Andhra Pradesh

There is few service (one or two) buses to O.U Colony, Shaikepet from Mehdipatnam, Hyderabad. Please increase the frequency to ease our lives. There is huge frequency for 216 or 217 from Mehdipatnam but not to Manikonda or Lancohills via OU Colony. Pls do the needful....
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gopijntu
from Dhariwal, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Window doors not closing during night in rain

Address:Kurnool, Andhra Pradesh

Deaar Sir, I have travelled from Narasaropet to Kurnool on 25th Oct 2014 with reservation in Super Luxury service number.4137(Guntur to Raichur).During night it rained heavily and the seats i booked the windows got blocked and not closing completely because of that continuos water entered into our seats. We unable to sit in our seats because of water pouring in. All the other seats got filled. we have no other place to sit rather than...
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sri091
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled ticket Refund amount not credited

Address:Hyderabad, Andhra Pradesh

I booked a ticket on 6/9/2014 with ticket no.33566936 for travelling date 5/10/2014 . I have cancelled the same on 3/10/2014. And i have not received the refund amount till now. Contacted customer through mail and phone multiple times and also sent my bank statements with the mail. Every time i called customer care, they pass the time by saying they are checking the records and in the mean time, the call disconnects automatically after 5...
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Deekshit Sanjai
from Idukki, Kerala
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NOT STOPPING AT A REQUESTED STOP

Address:Visakhapatnam, Andhra Pradesh

respected sir/ma'am, I have been a regular passenger.every time i travel i will request the driver to stop at my destination and he will do so. but in my recent travels the driver did a great inconvience to me and didn't stop at my requested destination and also he abused me . here are the details of the driver and my travel and i enclose my ticket as a screen shot as pdf files are not acceptable driver code:601419 bus depot:rajahmundry service...
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Mudunuru Sita Rama Raju
from Pune, Maharashtra
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sold more than mrp

Address:Chittoor, Andhra Pradesh

In apsrtc tirupati bus station items are sold more than mrp I have bought chips mrp 18 rs sold at 25 another shop: water bottle mrp 20-> sold at 25 I have seen so many complaints on this issue. I think the depot managers are hand in hand with shop owners So much cheating openly, very sorry state of the country.I dont have words to say. Then why to keep mrp...
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brahm16
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need Bus services

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, I am a resident of Sri Venkateswara colony, Sahebnagar, Vanasthalipuram, Hyderabad. There is only one bus facility available for our colony, that too one time in the morning and once in the evening. As our colony grown larger in the past few years, people here are struggling with transportation facility. And the road condition from Vanasthalipuram to our colony became like hell that we could not go even by bike. I...
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Sumith536
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost My SSC & Intermediate original certicates with bag..

Address:Hyderabad, Andhra Pradesh

Hi, My brother left one bag in Hyderabad RTC bus which is having my SSC and Intermediate original marks list certificates in it. My brother lost this bag when he is travelling APSRTC bus (going to Koti) more than 1 year back which contains those 2 certificates in it. So can you please let me know if you've got (any of the conductor/deriver/staff) any bag with certificates in it with below details, please contact me at [protected] or email...
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janamanchi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Run more Bus services from Bank colony(Suchitra) to Charminar/Sec'bad/CBS

Address:Hyderabad, Andhra Pradesh

Respected sir, I am residing at Bank Colony (Padmanagar Ring Road), Suchitra, Hyderabad .I would like to inform that as the trip (229B) runs by Medchal Depot from Bank col to Sec'bad is very convinent to office going people and students is not enough. Adjust / change the Bus timings and run more Buses in Morning, Afternoon and Evening as the people will use the Service, if the authorities run Buses frequently . Due to Non frequency of...
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shivudu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONLINE BOOKING FAILURE

Address:Hyderabad, Andhra Pradesh

Dear Sir, I tried to book ticket for service to travel from MGBS-BNG on 04.10.14, the service name is Nalgonda to Bangalore, the transaction was failed for 3 times (ICICI-1 and SBI-2 transactions) after that I tired to book ticket at 22.30hrs and got reservation, an amount of Rs.3019/- on each transaction and I am surprised that the call center number is not working to lodge a complaint. I tired several times but the call is disconnected...
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b venkata ramaiah
from Palakollu, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for cancelled service 1105

Address:West Godavari, Andhra Pradesh

I have booked a ticket through internet, from mgbs to vijayawada, for the service 1105, for 27.09.2014 saturday, for 16.00 hours bus. merchant reference no is [protected] ebs payment id 28543297 payment mode state bank of india net banking amount rs 460 i have been waiting in the volvo corner from 15.00 hours. Nothing was displayed on the notice board and it is blank till 16.30 hours. At 16.30 hours, i have contacted sri krishna, station...
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Rosynadikuda
from Hyderabad, Telangana
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Regarding bus conductor

Address:Hyderabad, Andhra Pradesh

I traveled on[protected] morning in a metro bus and bus number is AP11z6329..the lady bus conductor instead of giving change she took extra money (30rs extra) from me with vulgar language.. This is not about loosing my money but she might behave in the same way with everyone and take extra money from everyone..This is not the way to treat the citizens.i request you to take action on her .. Thank you ....
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Tulasi Sai
from Hyderabad, Telangana
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Senior citizen seat creating a problem in buses

Hello Sir!
We the girls(students, children, employees) are facing a huge problem while travelling in Buses.the uncles boarding from front door are misbehaving with girls.As the senior citizen seat has been allotted on 2nd seat of left side in the buses.all the men are boarding the buses from front door and creating a problems for ladies.

And we are not in a stage to complaint about the guy (boys, uncles) who misbehaves...
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MMM kuamr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of fare and action against the supervisor

Address:Krishna, Andhra Pradesh

i have booked my ticket on 24th aug 2014 on line vide ticket no 33182306 service no 3479/VSP-TPT service category INDRA from VIJAYAWADA TO TIRUPATHI OB REF.NO [protected] Depart On 28th aug 2014 t 00.50hrs. I have reached the vijaywada bus stand well in advance, but i was told that the bus was broke down at middle of vizag and it will be delayed by 5 hrs.It is highly not possible for me to wait so long as i have booked my balaji darshan...
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psailija1
from Hyderabad, Telangana
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need recovery of amount

Address:Hyderabad, Andhra Pradesh

sir, am a user a apsrtc online ticket booking.when i tried to book a ticket from my account at that time amount purchased from account and ticket will not be getting.nearly i tried 3 times.i losed 1000 rs from my account without ticket conformation.can u please refund my amount please. thanks...
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indrapharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSRTC Bus cancelled but did not informed upto departure time

Address:Hyderabad, Andhra Pradesh

I have booked at a ticket from Nizampet(Hyderabad) to samalkot Journey date:Aug12, 2014, Ticket no: 32536795, service code: 2672/BHEL -KKD, Booked date : Aug 7, 2014, Departure time: 20:30hrs. APSRTC has messaged us about cancellation at 20:34 hrs on journey date. We can observe, how much irresponsible they are. They didn't inform us even 3-4 hours before so that we could search for alternative possibility. Because of APSRTC negligence my...
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kiddy
from Shrigonda, Maharashtra
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plz provide metro express buses

Address:Rangareddy, Andhra Pradesh

Hello sir
Plz provide metro express buses to kothur
So dat people of shamshabad, satamrai, thondupally, shapur, madanpally, palmakul, thimmapur, kothur, ghasimiya guda, gandi guda
Wil get benifited
Nd This route is of NH7 with double well layed roads...
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