Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

I booked 2 tickets in advance for 2 people to go native around 15th May, 2013 using the site https://apsrtconline.in/oprs-web/. But before 3 days of travel we cancelled a ticket out of 2. On that day i got a message about my refund amount as below.

Dear kalyan kumar,

Welcome to APSRTC, the smarter way to book the bus ticket any time, anywhere.

Kindly to inform you regarding the refund status....

We want bus stop at CHINTALBUSTI (KHAIRTABAD).Especially PATENCHER &LINGAMPALLY BUSES r

not stoping the buses at busstop(CHINTALBUSTI). DAILY i am requesting the drivers to stop. BUT they r

not stoping the buses.i said i will give complaint.RASHLY, they responded you can give. ESPECIALLY the

BUS NO.AP29Z ,3196.The conductor puts TILAKAM and the driver,they both responded very rashly.he...

Dear,

For your information on dated 26.03.2013 When i was trying to book the ticket but transaction failed and deducted from my Account 380/-. The same day I have write to letter to APSRTC on email id - online.[protected]@apsrtconline.in and also called this number[protected] they have provided us one Ticket ID :88312. From to till date we have spent much money for calling to customer care and email sending the same but no-one...

Hello Team,

This is in regards to APSRTC bus shelter near Vivekananda nagar X roads near kukatpally.

I am a resident of Vivekananda nagar, kukatpally, Hyderabad.

My work place is at Patancheru.

Each day is becoming very hard to wait for the busses at the main road, there are more people waiting in the hot sun and in the dust for the busses.

The worst part is there...

Sir,

I have booked a ticket for kakinada on 22/04/2013 for the journey on 23/04/2013 departing on 12:30, from the site www.apsrtconline.in from the user name joelfunny. At 12:00 i have been informed that the service has been cancelled so i request you to refund my amount as early as possible. The ticket details are

Name- Pinipay Joel
Ticket no[protected]
service code- 2660/VSP-KKD N/S
OB...

RESPECTED SIR,
My father was expired on 11june,2011.But till now my mother did not take any type of pension.I have many financial problems.please think about the families who are depending on the expired one.thanking you sir.
mathe srinivasa rao conductor(late),
...

Hi

I was trying to book a ticket from Bangalore to Pulivendula, I have made my payment using Netbanking, after my payment was accepted by the bank when it was redirecting to APSRTC site I got an Forbidden error, my booking dint go through. My amount was deducted from the bank but my tickets were not booked.
Any one please help me regarding this.

I suggest to not book the APSRTC tickets by using the crapy...

i ve reserved a ticket from vsp to amp to travel on 01 Mar 2013 by service no 2525 indra bus with tkt no 18967764 with passenger name ABVS SUBRAHMANYAM AND ALL PRASANNA later this service was cancelled kindly refund the money. the uid of this ticket was 1555



kindly do the needful
ABVS SUBRAHMANYAM
[protected]...

This is with respect to APSRTC function of cancelled services and the customer center behavior.

I have reserved ticket on Non AC super luxury service from Narasaraopet to Bangalore for 630/- which start at 4.30PM on January 15th,2013.

As I was sick on the day of travel , have found a better service Indra AC , hence I have cancelled the above booked ticket and booked on this bus for 1130/- which starts at 5PM....

I've booked 2 tickets on 7th jan 2013 from Hyderabad Uppal to Hanamkonda and cancelled on 10th jan 2013. Ticket status was "cancelled". but amount was not refunded. I would be thankful if you make me receive refunded amount.

These are the ticket details

Ticket Number : 17561187 Date of Journey : [protected]
Service Code/Name : 8354 / MGBS - HNK Service Category : INDRA AC
From Place : ...

hi sir,
I am Manoj kumar. i'm booked a ticket on online from Kandukur to Hyderabad mgbs. But the transaction will be failed in middle money is debited in my account, But ticket will not be confirmed. I am trying second time also money will be debited but ticket not confirmed. Please refund amount 814/- (407/- + 407/-) to my debit account number.([protected],citi bank). the payment details is below

USER ID:...

Hi,
This is Rajesh here.I have booked a bus ticket on APSRTC website from Bangalore to Ongole and my date of journey was 14th Dec,2012.The bus service number is 5849 and the booking id is 16693078.While I was waiting to board the bus,I got call from the bus driver that the bus has a mechanical issue and it is cancelled and the amount will be refunded back to my account.The ticket fare is Rs.1138 .So I had boarded another bus and paid...

Hi,
This is Venkateswara B. I got the error "Transation Failed" when booking ticket for my friend through APSRTCONLINE.in. Money got deducted from my A/c, but I did not get any confirmation mail or message. I want to get my money back.
Bus Service No: 5425
Date of Journey: 22-Dec-2012
Seat No: 38
Bus starting Time: 00:30
Bus starting Place: Chennai- Tirupathi
Bus type: Garudabr...

Dear Sir/Madam,

I have been observing a trend in my last three trips on routes such as from Tandur to Hyderabad. Yesterday (Dec 9th, 2012) was one such experience. When we boarded the bus AP11Z 5808 the bus stopped on the Anantagiri Hills. This was supposedly an "express" bus. The conductor was extremely rude and initially said that we would not go forward anymore. Then after some pleading, all the gents were asked...

According to the rules, the buses are supposed to stop at the bus stop, but at Langar house bus stop, most of the Metro buses are not making halt during the morning time(8.30 to 10am) when people are in highest need of public transport. The buses who are taking halt at stop are not standing at proper bus stop but are running far away from stop.So please make a take of this issue as it is getting difficult for common man to reach their destination...

respected sir ,
i studying engineering in Vijayawada vr Siddhartha,residing in Gunter,i have student pass to day[protected] in my return journey i have cached express belong to vinukonda depo at 11:30 am in Vijayawada.conductor asked me ticket ,i sed i will pay extra money over the pass he refused and used filthy languages over me and send out me from the bus.please have an enquiry and take necessary action.
...

Hi,
My name is Umang.The incident is of sat 15 sep 2012,while travelling from kondapur to secunderabad conductor misbehaved and didnt pay the balance amount of the ticket.When I asked him he asked me to leave the bus.When I said please speak properly else I will file a complaint against you, he said something in telugu and asked me to leave.
Bus number was AP 11z 6832....

sir

We are travelled with my family from tirupathi to tadepalligudem on 12/09/2012. bus service no is 2646/TPT-KKD.(super luxary).
conducter behaviour is too worst. He is not giving respect to passengers .He didnt stop even for urinals. we got into bus at 4.30 PM
and from that time he didnt stop the bus anywhere except in bus stations . at the busstations also he stopped for only 1 minute. once at 9.00pm we...

Dear Sir / Madam,

This is to bring to the notice of APSRTC management that there is an irregularity in running 17H/10H buses from ECIL X Roads to VBIT / Kondapur. The buses don't come as per the schedule daily. The reasons given by the conductor / driver is DUE TO MAINTENANCE. If there is lot of maintenance problem, then why to run such type of buses??? Lot of commuters are dependent on those buses.

Request...

this is ticket no. 12996424 afsalgunj to goa
the bus was cancelled and later after few hours another bus was arranged and the conductor would not let me sit in the bus if i did not pay 770rs and the i travelled by paying the 770Rs.

now that you had cancelled the bus you should oblige by refunding the amount of 569 rs which i paid online, this is not my fault as you had cancelled the bus
so please refund the...