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Apollo Pharmacy Complaints & Reviews

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Last updated Apr 20, 2024
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Apollo Pharmacy reviews & complaints page 37

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S
sai veena
May 6, 2021
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Customer care does not responding

I have tried to reach apollo pharmacy customer care so many times through mail and call.
they didn't respond to any one.
bad experience with apollo customer care....
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V.Manickkam
May 6, 2021
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Medical bills - reg

Address:S-1, II Floor, 162/34 Viswamithrar St., Muthulakshmi Nagar, Chitlapakkam

Bills provided by Chitlapakkam Branch not Clear for the past one year. Because of that, BSNL has refused to entertain my Bill from APRIL-2020 to APRIL - 2021, mentioning nothing is clear in the bill. Unable get any information from the Bill. Because of this I lost around Rs. 35, 000 to 40, 000. If it is not rectified and provide clear bills I may have to shift to another medical shop other than Apollo Pharmacy. I enclosed herewith the MAY...
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sai veena
May 6, 2021
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Money got deducted but order not placed

Address:TLR LUXURY WOMENS PG, kphb 9th phase, beside forum srujana mall, hyderabad

Respected sir,

i orederd from apollo pharmacy through phonepe switch on 21st april. Money was deducted but order was not confirmed. When i ordered, 1st three days the order was able to see in the cart, but now, in orders, my order is not there. I have mailed you so may times. Please response to my issue.

Thanking you,
p. Sai veena,
[protected]....
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swrtu madhusudhan
May 5, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding employee attitude in billing

Address:LB nagar 3 opposite to kami neni hospital .

I went to LB nagar 3 apollo shop to purchase medicines. After purchasing the medicines the bill was not given and without discount the amount is deducted from my bank account. After seeing the deduction statement i went and asked about discount and bill. There sri Nagaraju and paremeswar executives have answered that it is the responsibility of customer to ask the discount and bill. If this is true then many customers will loose their amount...
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Kirantati
May 5, 2021
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Order not delivered and No cancellation options

Order No. - [protected], This is to inform u that how appolo online pharmacy is cheating to customer.
They have given ad for delivery in 2 hrs or 24 hrs but after payment it has given on 6th day for delivery. That is on 02 may 2021( Order placed on 27 Apr 21).
Order not delivered till date and pharmacy is so insensitive that after request for many times no action taken against pharmacy & they have not given option for cancellation...
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Raghavendra Narasapur
May 5, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaving and rudely attitude of staff@ your store

Address:Ravi Nagar Gokul Road Hubli 580030

Closed the shop by 10 pm and after many requests about the emergency they did not bother to open the shutter sitting inside and suggested to go to a local shop....
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Affan sayeed
May 5, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Given different power medicine

Address:Near hagarga cross ring road Gulbarga

[protected]@9:30pm I purchased medicine from Apollo pharmacy hagarga road gulbarga...
The bill is given for the tablet losar-50 as mentioned in prescription but the pharmacist has given a tablet losar-25 ...
Instead of losar-50 without noticing...
I checked after coming to home...
It is not good for patients to consume different power of BP tablets
It is a very irresponsible act...
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Jayraj vaghela
May 5, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About rudely behave of staff member of Apollo pharmacy

Address:Gopi cinema Apollo pharmacy branch at City Anand dist anand, Gujarat.pin 388001

Myself Mr.jayraj Vaghela today I visited your Gopi cinema branch of Apollo pharmacy at Anand city, dist.anand, state gujarat.your person Mr. Harendra at Apollo pharmacy talk me rudely and very bad manner.today I harrese about your service.if you not take any action against Mr.Harendra than I will never go to your pharmacy again.my mobile no [protected].you can check all things on this mobile number login....
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Bhuna Ballolu
May 5, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged more than mrp price

Address:Hyderabad

I ordered whey protein powder it's mrp is 2800 but they charged 3800...
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Secretary Cme
May 5, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-delivery of medicine

Address:Rail Nilayam, Secunderabad

We have ordered medicine through apollo app vide order No.[protected]. However, the medicine was not delivered but showing as medicine delivered. Despite our several efforts, the company is not responding. This is our regular medicine and we are not able to use for the past 10 days. We wonder that how many people are suffering like us. May please look into and contact us on [protected]. P. Gopal & P. Hepsiba...
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Nathi Murali
May 5, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return

Address:Allwyn colony, kukatpally

I took a sanitizer in appollo pharmacy in phase-1 allwyn colony, kukatpally, Hyderabad-500072 which is opposite to phase-1 allwyn bustop.

I want to exchange it by another product.
After payment, they are saying like no exchange is there in all appollo pharmacy.

It's a bitter experience....
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vijayreddy83
May 5, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received till, its been 2 days that made an order

Address:Alwal, Secunderabad

I ordered medicines on 3rd may, 2021 through app but my order has not been received still. Could you please check on this and give me reply.
My order num:[protected]...
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Avin Ash
May 5, 2021
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All items are not delivered completely

Address:154-A, backside of Shani Mandir,near Shiv mandir,central gotanagar,maligaon
Website:www.apollopharmacy.in

Out of 4 items I've ordered, I've received only 2 items which aren't even fully in quantity and even received a message that order is completely delivered.I want a refund or deliver the remaining order... Order number is[protected]...
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Simranjeet Singh Sam
May 5, 2021
Jun 29, 2022
This thread was updated on Jun 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicine not received Yet almost 10 days over

Order no.[protected], this order was placed on Apr 25, 2021 The medicines haven't been delivere yet I have raised multiple queries but no response. I haven't received any call yet. There is no helpline number, queries posted through this option are not responded....
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Rohit from india
May 4, 2021
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After ordering medicine didn't receive my order

Apollo pharmacy online

No response for mails calls!!!

Here it is, ... after checking available medicine adding to cart we made the payment and submitted the prescription. Order was verified and confirmed.
We waited few days after that they started modifying the ordered medicines. During this we tried calling them and msging them but there was no response. And finally all the ordered medicines were canceled...
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rjmakar01
May 4, 2021
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My order number 248535012

Sir iam order my medicine 28th april2021
And you give me expected delivery date of 3th may 2021
.
But Apollo pharmacy not any response to me .
.
Please fast to deliver my order
.
Otherwise refund my case...
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ITR
May 4, 2021
Sep 29, 2022
This thread was updated on Sep 29, 2022
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Non delivery of medicines applied through urworld sbi e pharmacy

Address:Flat No. 303, Eden-1, Hiranandani Estate, Patlipada, Thane (west) Maharashtra 400 607. Ph : 7506368315, email:

I submitted a prescription along with medicines - Jalra Tab 50 mg -6 strips (15x6) on 29.04.2021 through SBI E Pharmacy app - UR World. The nearest apollo pharmacy located at Anandnagar, Ghodbunder Road, Thane (west) have not received any order for home delivery. As I am diabetic and cannot move out due to quarantine (covid), pl arrange to deliver the medicines at the earliest. I.Thyagaraju (Retd/Pensioner of SBI),
Please accord priority.br...
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akellak
May 4, 2021
May 5, 2021
This thread was updated on May 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order 001248669 - order not fulfilled but claims delivered

I have ordered on 28th April 6 items and they sent only two items.
Many items are critical as I am a covid patient. They dont respond and also most of the time the telephone number never connects. when I can get across they disconnect the call saying they will pass on to backend team. They never do any thing.. This is a pathetic service their license to do business should be reviewed as they are dealing in pharmacy and such irresponsible...
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PAUL GOTIKALA
May 4, 2021
May 4, 2021
This thread was updated on May 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number change

My old registered number is lost I have the Apollo card I want to change to the new number...
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Dnes31
May 3, 2021
May 4, 2021
This thread was updated on May 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pharmacy staff shouted at me

Address:Vadapalani, Chennai

I went to vadapalani branch to buy my regular medicine, one girl shouted it was not available, I asked I have bought here, but she shouted like supply was stopped, I asked can u plz order and deliver, another shouted in bad words how many times need don't have sense like that, I asked why r u shouting she again shouted more loud like I doing my business you don't order me, worst experience plz take necessary step...
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