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Apollo Pharmacy Complaints & Reviews

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Last updated Apr 20, 2024
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Chennai
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600006

Apollo Pharmacy reviews & complaints page 36

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D
DebabrataSardar
May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but Product not delivered

Address:B-144, Survey Park, Santoshpur, Kolkata-700075

My Order ID #[protected]

I have ordered 2 packet of Soffy Sanitary napkin on 05/05/2021 and payment of Rs. 605 already paid in advance. the delivery date was 06/05/2021.
But till today i have not received my product. I have called them, they told me that order have been cancelled but online tracking showing order dispatched on 05/12/2021.
The fact is neither my product reached to me nor my money refunded....
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Suprabha Bishal
from Delhi, Delhi
May 10, 2021
May 12, 2021
This thread was updated on May 12, 2021
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Order yet to deliver : pending from last 4 days

Address:Kolkata

I have ordered baby food (NAN) and Diapers through Apollo 24*7 on 6th May'21 and Paid the amount already through an online payment.

But the order is yet to receive. the status is showing billed and packed since last 4 days.

As this related to child care could you please make the delivery urgently or please provide some contact to the pharmacy so that we can direct contact to know about the expected delivery datebr...
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A
Aakash1204
May 10, 2021
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Apollo 24/7 not giving refund

I had booked a home sample collection from apollo 24/7 for 12th april 2021. The sample was collected on that day, but I never got the test reports back. These reports have now become totally useless for me as I had a doctors appointment for 15th april. So I mailed the team at apollo for my refund and even shared my bank details with them. After 15 days of continuous emails and calls to the customer care team these guys were just testing my...
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BVNR PAVAN KUMAR
May 10, 2021
May 12, 2021
This thread was updated on May 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Your apollo pharmacy Hebbal Bangalore selling expired medicine

Address:32 2nd main Chola Nagar RT Nagar Post Near Kuppuraju School

I have shocked your appollo pharmacy Hebbal Hebbal staff they selling the expiry medicine and making money. They have not given any bill even we asked. I have purchased on 29th April 2021corex cough syrup but thyy have given 50 ml bottle instead of 100 ml, that's already expired long back when I asked bill they told printer not working. When to visited Shop rudely they behave you complain any where. Take necessary action and iustiy I wantbr...
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Sudiptanandy21
May 9, 2021
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Amount deducted from Apollo card and paid cash also

Address:bagbazar chamdannagorr

Yesterday I have visited Apollo Pharmacy Chandannagore Narabazar. That time Amit Acharya and Sunil Shaw was present. I have purchased Savlon and montec Lc Tab amounting of Rs 677.I asked your representative to check my balance in my card linked with my mobile number [protected]. Accordingly He suggest me to Pay Rs 119 and rest Rs 558 will be deducted from my Card. Then he asked me for OTP which I have given your representative.Then after sometime...
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Racsdeep
May 9, 2021
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Delivery of medicines

I placed my order on 7th may it was expected to deliver by 4 pm. 8th may. Today it's 9th may and there is no update on app as well. I still did not get my medicines delivered. There is no way to contact them apart from raising complaint on there app which is not being acknowledged at all. I feel like loosing my money. Was it some scam?? Are they fraud?? I wonder....
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C
Chakradhar Iyyunni
May 9, 2021
May 18, 2021
This thread was updated on May 18, 2021
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Fraud Pulse Oximeter

The local Apollo pharmacy store sold me a pulse oximeter with company name ... and the device works erratically.

5th May 2021

the store refuses to issue a refund for the product....
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Nilofer Begum
May 8, 2021
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Failure to deliver important medicine needed urgently

My medicine order#[protected] was ordered and paid online on 5th May 2021 and was supposed to be delivered on 6th May has still not arrived till 8th May night. No updates have been provided regarding the non-delivery of the order and no response was made after repeated attempts to contact the customer care. It doesn't seem they care about the customers at all. If the medicine was out of stock they should not have taken the order and money in...
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My medicine order#[protected] was ordered and paid online on 5th May 2021 and was supposed to be delivered on 6th May. No updates have been provided regarding the non-delivery of the order and no response was made after repeated attempts to contact the customer care. It doesn't seem they care about the customers at all. If the medicine was out of stock they should not have taken the order and money in the first place, and when they knew they...
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Ayesha Chand
May 8, 2021
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Faulty oximeter

Bought an oxymeter today morning for 2350/-. When tried using its giving abnormally low reading or showing finger out. The pharmacy refuses to return it. The one giving inxchange also same faulty. Bought from Apollo pharmacy, mijgori, gulbarga....
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H
Harish pat
May 8, 2021
May 12, 2021
This thread was updated on May 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper protection and care for Pharmacy employee working in pharmacy

I have just visited one o[censored]r brach in vizag pedda waltair.

I have noticed that there is no proper sanitisation done or it's been seen that there are no proper masks or shields nor there is no.proper social distancing. Clicked few pictures will publish it if there is no change.

As asked to the employee there they said management is not providing.

Vaccine also is not given to them

Working...
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S
Sushant Kumar Bose
May 8, 2021
May 12, 2021
This thread was updated on May 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online purchase of Medicine -Delivery of Medi

Address:Flat No.103, Chikkalam Estate, Road No-2A, Plot No.50, Shantinagar, Masab Tank,Hyderabad 500028

I have placed order on 7thMay 2021 bearing ref. no.[protected] .
Apollo Pharmacy had sent message that ordered medicine is delivered on 7 Th May 2021 at 5.41 PM.

I have not received the ordered medicine till now and Whatsup number no one is responding.I have also sent screen shot to the given Whatsup number also.

Please help

Regards
SKBose
+91 [protected]...
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Dhawal Arora
May 7, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicine without Expiry

I have purchased 3 strip of medicine from Apollo pharmacy using mobile application. I have received 2 strip as it was last 2 available. I got both the strip without Expiry and batch number. I have raised the complaint to Pharmacy and they were not interested in the same....
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A
ajitmartha
May 7, 2021
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MEDICINE not delivered

Dear Sir & maam. My health is not good and i have ordered some medicine through 24/7 service. The amount i have paid already and from last two days the status shows item has been billed and packed . But medicine is not deliver yet. In this pandemic situation already we all are depressed. In the same time Apollo service is more pathetic. One patient cant wait for so long time to get medicine. I have ordered two times ref order no : #[protected]...
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V
Vignesh718
May 7, 2021
May 9, 2021
This thread was updated on May 9, 2021
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Order needs to be cancel and need refund

Address:No.16/13, Maruthi nagar 1st cross, karumandapam

Hi
I have been ordered a medicine and I haven't got any notification or status of the order. It's been 2 weeks still it haven't got delivered. So I need the order need to be cancelled and refunded.

My order I'd:[protected]

I have ordered via appollo Pharmacy online

Please respond back to [protected] or [protected]@gmail.com

Thanks,
Vignesh...
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sai veena
May 7, 2021
May 7, 2021
This thread was updated on May 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted but order not placed yet

Address:kphb colony, hyderabad
Website:phonepe switch

Respected sir,

i orederd from apollo pharmacy through phonepe switch on 21st april. Money was deducted but order was not confirmed. When i ordered, 1st three days the order was able to see in the cart, but now, in orders, my order is not there. I have mailed you so may times. Please response to my issue.

Thanking you,
p. Sai veena,
[protected]....
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N
Nilanjana patra
from Delhi, Delhi
May 6, 2021
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Refund for cancelled order

Regarding my order. Status_Order ID:[protected]

I placed a order form Apollo and cancelled the order. The refund is still not done. I am unable to reach them. It’s still pending. No one from customer support is contacting to solve this issue...
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S
SHIREEN WILSON HABIL
May 6, 2021
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Order cancelation

My order is not cancelling please cancel my order...
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Apollo247
Subject: Non Receipt of Medicines Home Delivery #[protected] : Order Delivered 24 Apr 21, 01:50 PM
Date Remarks
[protected] ORDER PLACED AT 1.55 AM #[protected] AP LIFE HAND SANITIZER LIQUID 5LTR
[protected] At around 3.49 pm I got a call from Mobile No. :[protected]. He told that he was from Swiggy. We refused that we have not given any order to Swiggy. The phone was cut. Since that person was calling...
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I have placed the Order #[protected] on 26th April, still I have not received the order.
My I know when I will get the order and which store the order is assigned.

The existing ticket "512548 Issue raised by customer : [protected] - Pharmacy, Delay in pharmacy order".

No response from the pharmacy customer care:[protected]...
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