Apollo Pharmacy Complaints & Reviews

Purchased Lorchek-p and pantocid tablet and paid the bill, chemist packed the tablets.When I opened the pack in my place Lorchek-p tablet is missing .Due to that I have to pay the once again.In your pharmacy there is no proper response. If chemist packed the ame to other patient it might be problem. Billing Details: Bill number 08035476R\[protected] dated 27/10/2014, at Margao, Fatorda, Goa....

I had purchased blood glucose monitoring system from Apollo Pharmacy for my pregnant wife and based on the high sugar level as per machine readings, doctor prescribed high dosage of insulin for 2 months before delivery. But during the delivery time, when the hospital checked the sugar level before and after the delivery it was normal and to crosscheck the machine readings I checked the reading with y Apollo machine also with the same blood...

Dear Sir, I am taking medicines for my wife from your Cannought Place & Gole Market New Delhi stores many times continously but the store person did not tell me about your discount loyalty card scheme. I am going in both the stores regularly but still i am unknown about the scheme. Please tell me sir what is the problem with both stores about the scheme. My name is Amit Kumar Contact: [protected] Email: [protected]@gmail.com...

I purchase drugs in appolo pharmecy in pratap nagar jaipur but drugs in could not match in doctor match. I confirm drugs in doctor advice. But sales man is told him one time purchase drugs can nor return back .

I can not satisfied for sales man statment .

Please confirm back my request .

Thanks.

Mahendra singh...

I had placed an on-line order(order no- #AP24605) of INR 1170 with Apollo pharmacy on 13 March 2014. After few days they told me that the prices have been increased so I have to pay the difference but it was not logical to me as I have placed the order on the basis of listed price. So I asked them to cancel my order and refund the money to my account. They agree and send me the confirmation mail of cancellation and refund on 26th March 2014....

I went to the Apollo Pharmacy in Pondcherry Bussy Street last week for my mother is diabetic patient i asked for the insulin nova mix the sales people are playing each not seling the medicine proper way playing with the medicine boys & girls is this pharmacy are markert. Pharameshwari & Riyaz take action in this nessaary case its not a small thing Apollo is a chain of Group why they keeping like this cheapest people for low salary....

Complaint against Apollo Pharmacy, Noida Sector 110 The staff at this store refuse to sell cut medicines . They insist that as per Apollo Pharmacy directives, we have to buy full strip of medicines however costly it may be and even if the doctor prescription says to use only a few . They have been harrassing cutomers a lot . Details below : DL No 52/20/BBN.52/21/8D Invoice No: CS0257370 Medicine : MUCOLITE SR CAP Executive employe...

Dear Sir, I had purchased 4 strips of 10 each STATIX-40 tablet from Apollo Pharmacy, Neeladri Vihar, Chandrasekharpur, Bhubaneswar on 06/02/2014. The price in the stripe is Rs.215.00 for three stripes(Batch no:BPDP13014) and Rs.236.00 for one strip(Batch no:BPDP13031).But, they gave me one manual bill for Rs.236.00 for each strip mentioning batch no:BPDP13031.When I insisted for computerised bill, they told that computer prices are erroneously...

We usually order medicines from various Chemists, in and around our residential society. One of the names, that comes into prominence is Apollo Pharmacy. They have a good system of registering a consumer using cards, and thus the customer can order medicines based on the card. This also ensures a discount of about 10% on the medicines which gets accumulated over time and can be redeemed as and when required. But, it seems that the franchise...

I bought a new Otrivin Nasal Spray from Apollo Pharmacy in Ahmedabad. It was at night around 11 PM. The shop was about to close. When I returned to my room I found the seal to be open. The pharmacist initially handed me Otrivin and the he gave me another one and asked me to buy it, So when I returned home I found the seal to be open. As a consumer I find it that the pharmacist did it on purpose which I didn't expect from a pharmacy like...

Extremely bad customer service experience. I was sold a defective vaporiser. I expressed my doubts while buying but was convinced by staff that it would work and asked me to return if there were issues It was not heating... I tried returning the next day . The owner was extremely rude and was ready to pick up a fight.. I was shocked, is this is Apollo brand customer service? Looks like the management is giving out franchises to uncouth...

This is a new shop which was opened on kaggadasapura main road, Vignananagar. Bangalore 75. Most of the products which are available in this shop is expired or due for expiry in a months time or so. I have already complained once in the same shop about the expiry products being sold, however did not see any changes when I visited the sop again yesterday. I was given with a temptation chocolate which was expired 3 months before. I checked...

I went to buy medicine at Apollo Pharmacy, 74/5/11 Jadavpur Cental Road, Pallysree Kolkata at about 11.45 P.M on 31.01.12 and I told the pharmacist to give me two medicines (1) YASMIN & (2) RESWAS syrup. After giving me my medicines , pharmacists tod me to pay Rs.412/- . I asked about the breakup & discount, he told me that there is no discount on Yasmin. I told him that I am a regular customer of the shop & I have got 10% discount...

Hello Sir /Madam,
Generally, I do not complain but with this is a disgusting experience with staff of Apollo Pharmacy, No.43, F/3, Ramasamy road, K.K.Nagar on November 19, 2011 at 10.00 am, Invoice no.CS0050297.
I purchased medicine for my mother and requested a discount as I hold a ATM Apollo Advantage card (Card No: [protected]), the “pharmacist” asked the card and I told her that earlier I used to provide my phone number...

I’m Shine P Mathew from Chennai. On Monday I have purchased a cough syrup (Corex) from one of the outlets of Apollo Pharmacy, Mugappair East, Near Spartan School



After opening the cover I found that the cough syrup was not sealed and water or some other fluid was filled in it instead of the cough syrup.



Today morning at 6 30 am, I went to the same stores and asked for the...

Apollo Pharmacy is overall a value added service but i am sorry to say the staff is really rude, sometimes i even dont prefer to visit this store just because of the rudeness and behavior with customer.

I am a regular customer and since last 3-4 months i hardly visit any other chemist shop but my experience in Indirapuram, Amrapali green Branch Ghaziabad was so bad that now i feel to shift to some other chemist shop just because...

Bill No. [protected] dt 2025 Mar 06 instead of Amlosafe AT tablets delivered Amlopres AT 25 tablets 15 X 2 strips.

Pilex Fort Oint 30 Gms not delivered.

Rabesec DSR Caps Torned Foils

Dear Sir,

1. Pls refer my order number[protected] placed on Dec 29, 2024 to Appollo 247 pharmacy.

2. The above Order was promised to be delivered by 01 Jan 24 but the same has not been delivered till date beyond 4 days of promised delivery date.

3. I raised the issue with their customer service on 01st Jan after not receiving the medicines. Again the same was assured & promised to be delivered soon.

4. After awaiting another 2 days, I raised a ticket number 3622356 dated 03 jan 2025 to expedite the delivery.

5. All my efforts to receive the medicines have gone in vain apart from the delayed treatment course. I'm loosed from all the sides as Appollo pharmacy people are totally irresponsible for medical requirements of the patient.

6. Such irregularities and failure to services on their part can't be compromised. Now, I'm compelled to seek a legal remedy against their failure to deliver my order and efficiency in services even after paying them the due money.

7. In view of the above, a LEGAL action is required against the defaulter Appollo pharmacy & my money paid for the order may please be returned to me as I do not need that services & delivery anymore.

In anticipation of an timely reply,

Regards!

Satendra Rathi
[protected]

I have ordered (#[protected] through Apollo pharmacy on 14th Oct 2024 via express delivery and the delivery date shown at the time of order was 14th Oct 2024 but till date i did not receive the order.Have neither got the product nor any communication about expected delivery date.

Reached out to Apollo customer care multiple times and requested escalation on the delay and delivery of the order. I was assured that the respective action will be taken to resolve this but nothing happened.

I've asked why was not communicated of this and why the app is still showing will be delivered soon. there was no response .
what action was taken on my complaints till date . no response.
Will it occur again, no response.
what should do if this repeats again . no response.

The medicines din't get delivered till 17'Oct so I reached out to the customer care multiple times and had repeatedly requested them to cancel the order as they were not delivering the medicines. They said they will cancel the order and created a ticket #3412363 on 15'Oct and have escalated to the concerned team for the cancellation of the order. I have been following up with the customer support team for the order cancellation but they said they have an SLA of 24 hrs and then 48hrs have passed still neither medicines got delivered nor the order is cancelled.

Very pathetic service from Apollo, its delivery partners and Customer support. All the customer support team/supervisors sing a standard song called 'Apologies and sorry for the inconvenience' with no basic ethics but take no initiative to resolve this issue. Worst customer services support team I have ever come across.

Just because I have circle membership, I have ordered thru Apollo Pharmacy and I must say this membership itself is a fraud in broad daylight.

I have all the phone conversations with apollo customer service and the screenshots of expected delivery dates.

I request authorities to seek appropriate audits and take action.

Hai my name is Dileep Kumar, I am ordered Chicnutrix PCOS medicine, but they send wrong medicine Chicnutrix glow and vitamin c...my self returned medicine on 20/05/2024..But still I am not get refund..They are saying that I have sent a mail on 4th June and UPi details has also given it.But I sent the mail on June 6th and gave the bank details, but i am not give the UP details.So far I can't get refund.