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Apollo Pharmacy Complaints & Reviews

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Last updated Jul 17, 2024
Complaints 1999
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Apollo Pharmacy reviews & complaints page 39

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K
Kumardev Bose
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered versus ordered medicines

Address:Kamdahari, Purbapara, Garia, Kolkata 700 084

I am a brain tumour patient residing near Apollo Pharmacy, Garia Hater More. 27th April 2021, 21:38 hrs., I sent them a list of medicines urgently needed by me to through a WhatsApp message. They told me they'd deliver the medicines on the 28th.

They did deliver on the 28th, but the wrong medicines.

I had ordered 30 tablets of Cipcal 500, which they did not deliver. Instead of 30 tablets of Crocin 650 ordered,...
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subbarao_kompella
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicines not delivering

I have ordered medicines on 26th April and it was informed the order is being confirmed and delivery date showing it as 26th April before 12PM. Still now I have not received my medicines . I have raised the ticket but there is no solution and get the status through provided Whatsapp number but no response.

I want to know when can I get e medicines. I can understand the situation. If not possible to deliver the medicines on...
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Sandeep Parikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I ordered for glucometer strips and lancet order

Address:E 603 MALABAR COUNTY 2 BEHIND NIRMA UNIVERSITY, E 603 MALABAR COUNTY 2 BEHIND NIRMA UNIVERSITY

My order yesterday but not clear status from applo 24/7 web site WhatsApp is not answering how can I check my order item status...
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Shalinig04
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ivermectin 12 mg

I have ordered ivermectol and sanitary pads on 27th April and it was informed the order is being confirmed and it will be delivered very soon .Now I can't see my order and the tracking id which is[protected] is not able to track my order.I want to know where is my order.I want it as soon as possible.I never thought that this kind of reckless behavior I will have to see from you people....
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prasadkoya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery of medicine

I ordered the medicine of 27th of march 2021, order no #[protected]
it's been over a month and medicines are not yet delivered .If not possible to deliver it, refund the amount....
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Jfait
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phonepe Payment failed and amount want to refund

Address:Ambalakadai
Website:Consumer complaint

Sir, i paid 300rs by phonepe in apollo pharmacy attoor, on 22/04/2021 at 7:18pm, but the transaction was failed because of system poor network, so I want refund my amount
Collect ID: C2104221918215447563753
Transaction ID:T2104221918329608375378...
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K
kumaras72
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received

Website:www.apollopharmacy.in

Didnt receive my order which i ordered from Apollo pharmacy online ORDER NO[protected]...
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A
Amit Anand111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered yet but money is deducted

Address:Kaushambi 36, Kaushambi Near Anand Vihar Terminal Ghaziabad, Uttar Pradesh

I have purchased 3 items online from Apollo Pharmacy on 26th April 2021, ORDER ID[protected], i make payment through Google Pay which is Rs.313/- Money will be deducted from my account, and COD is not available due to covid.but now till yet there is no update regarding my order, I mailed him but no reply from there side, chat support also not helping us, and customer care number is also not working, and in my order there is no product showing...
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Rahulgandhi7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High price of medicines

Address:Shop no. 75, sainik colony sector 49, N.I.T. Faridabad

Medicines are being sold at MRP, same medicines could be bought at much lower price.
Also one more fraudulent thing noticed on the bill, although medicines were sold without any prescription but on the bill prescription Dr Name is mentioned, means some commission will be paid to that doctor.

Will never ever go to Apollo Pharmacy and also ask friends and relatives to not to go, also will post the same thing on social...
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T
Tinklebell reddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spacer

Address:H no 7-7/9/A-104,Aidha homes,kousalya colony , opposite NRI college,bachupally, mefchal -malkajgiri distt

I booked a spacer as my cousin suffering from covid infection required it urgently, on 27april 21 at 8.30am, order no#[protected].I have already prepaid Rs 4326/-by debit card, I got message it will be supplied by 2.00pm, it's 17:51 still on tracking I found it has not been shipped, I want to cancel it & I need a refund...
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Thurpinti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My claim is not reopen

Address:Sekhar Reddy door no 3-61/4, Mallikarjun calony,shadnagar RR distric 509216

My claim no :897514 all documents submitted no pending documents I had contact customer care but he is gave one GHPL manager number but he is not respond next week next week
he is post pone from 6 weeks he is number [protected] please reopen my claim 897514 Iam Aurobindo employe Sekhar Reddy pacient is sreelatha phone no [protected]...
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Anudeep Bhattacharya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Delivery of critical medicine

Hi,
There has been a huge delay in delivery of critical medicine for
Order#[protected].The order was placed on 25th Apr2021 8:44AM & yet to deliver as on 17th Apr 2021 11:30 AM.
My Client ID(UHID) is APJ1.[protected].
This issue can be summerized as follows:
1)Contrary to to the popular claim of 2-3 hrs delivery, the order has taken more than 48 hrs with no information as to when the order will delivered.br...
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Raghavnaidu20
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have ordered a face steamer on 22.04.21 and it used delivered by 23.04.21 and till now 26.04.21 it was not delivered

Address:Apollo pharmacy online delivery

On 22.04.21 I ordered a face steamer on Apollo pharmacy online app, and they promised me the date of delivery is 23.04.21 and till (26.04.21) the product was not delivered and when ever am trying to contact them they keep on raising complaint tickets and issue was not resolved and am a covid patient and am not supposed to go out to bring the steamer so I ordered on online and they have done this much delay and there is proper responce too....
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A
apandian
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding manipulative billing done by your stores

Address:kalkaji, New Delhi

I have purchased medicines from your Kalkaji, New Delhi-19 stores, yesterday, on 24/04/2021, vide invoice no. CS0695691 for 362.95/-

My requirement was for Ivermectin 12 mg. 5 tablet, but they have supplied mectin 12 - 10 tablets, which is 95/- per 10 tablet.

But in the billing they have mentioned as VERMACT 12 mg - 3 tablets @ Rs.37.25 each... i was surprised to see such manipulation on medicines, as the actual...
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Purnesh Joshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free item with oximeter not given with high price

Address:202 Vedas flats opp shapath near prarambh New alkapuri gotri

I was purchased oxometer from sama road shop on 10th April @1750rs. Shop keeper said price is 1500rs.
With free gift of doctor sliper free. But not given yet. I was inquired at shops and requested to return 250rs with free doctor sliper. Up to till time no any call received from shops.
I want free sliper and return 250rs. Mobile No.
[protected]...
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NveenB
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour with me

Address:Moti nagar hyderabad

I have taken 486 medicine and he send me one phone link and i have paid also and again he send me one more link and asking me to pay however the amount was got dedacted from my account and just i am askibg check your data base however he tacking to me with valgar language and he is not given mrdicin or amount this tooooo bad....
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jay1910
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not Received # 248226567

Address:GANDHINAGAR 382007

I purchase on 15th April from online Apollo store.
delivery Date is 18th April but still date not received my order.
i also mark mail or msg via whats app but not revert come or not get order till date...
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Srinivas Mohan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About my order

I have ordered sanitizers and soaps on apollo app but still I didn't receive any information....
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Sowmya Lakshmi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicines not delivered AND rude staff

Address:D.NO.5-3-110/7/NR. AMMUGUDA.YA
Website:www.apollopharmacy.in

I have ordered medicines online in Apollo Pharmacy. They didnt delivery the correct amount of medicines and more over when i contacted the branch store. they wasted my time saying they will be delivering soon but later didnt and neither they refunded the money back. the supervisor of the branch store was very rude and started shouting on me instead of being sorry....
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Shubham48
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inappropriate Behaviour

Address:Kacheguda Hyderabad

I recently purchased medicine in Apollo Pharmacy Kacheguda Hyderabad. Since I got prompt on Phone app after 3 Minutes the store manager was asking me to do payment as soon as possible. How can a. Customer pay without getting link. He said other customers are important. Seriously?? Every customer should be important for Apollo Pharmacy. I am a very loyal customer of Apollo, this is unacceptable behaviour....
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