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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Nov 6, 2025
Complaints 2013
Resolved
1205
Unresolved
808
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Apollo Pharmacy reviews & complaints page 35

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A
Abzal Hossain
May 22, 2021
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Address: Newtown, Newtown shapoorji

My dear sir tomorrow Apollo pharmacy DLF (code -13310) transaction amount 2123.bill Apollo advantage balance no add.

Please balance add my transaction
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
May 25, 2021
Apollo Pharmacy Customer Care's response Dear Customer please share your contact details
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    M
    Malayarasu
    May 22, 2021
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    Resolved

    Dear Sir

    I am your circle member.

    Apollo Doctor through online consultation prescribed the medicines. I am corono patient. For speedy recovery Apollo Doctor prescribed the medicine. Billed and packed on 16th itself. Still not been delivered. Kindly deliver on urgent basis. Order no.[protected] dt.16.05.21.

    Another order no.[protected] dt.15.05.21 still not even billed and packed. But app is stating now it is billed and packed today.

    Requesting you to kindly take necessary action to deliver the two orders immediately.

    You are stating us Express delivery in 3 hours I agree you would be having heavy order but for medicine such a delay should not happen.

    Regards
    Malayarasu S
    [protected]
    22.05.21
    Aug 9, 2021
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
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    Dear Customer please share your order ID
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      R
      rajeevmakayiram
      from Delhi, Delhi
      May 21, 2021
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      Apollo pharmacy, chinnavedampati, Thudiyalur Saravanmapatti, Coimbatore branch is not giving hand sanitizer. The bottle they ket is empty for an year and no seriousness on safety..
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Verified Support
      May 25, 2021
      Apollo Pharmacy Customer Care's response       Dear Customer please share your contact number
      May 28, 2021
      Updated by rajeevmakayiram       [protected]
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        B
        Basantmrs
        May 21, 2021
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        Order No. 248541862 and 248541863 not delivered

        Address: C/o- Basant Kumar Mishra, Flat No. 857, Second Floor, Radhika Apartment, Near Vegus Mall, Sector-14, Pocket-1, Dwarka, New Delhi-110078

        Order No.[protected] and[protected] is not delivered to us. Still waiting for refund for the same. after passing 20-25 days still waiting for product/Refund. what an service of Appolo Farmacy. Hats of to you peopla and your service. request to you please do the needful ASAP.

        Regards,

        Basant
        [protected]...
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        F
        Frscust
        May 21, 2021
        Resolved
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        Resolved

        Ordered oximeter and other medicine but oximeter was not delivered

        Address: Chennai

        Such a nonsense and pathetic apollo pharmacy online services are . I have ordered oxymeter & medicine for worth more than 2200 and they didnot gave oxymeter which was itself of rs 1750 . Raised ticket in their help section 3 days back still no revert from their side . Such a looters, i highly regret...
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        S
        sanjay123008
        May 20, 2021
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        Resolved

        "Refusal of taking medicines"

        Address: no 152 ground floor, Plot, 1, Mahavir Nagar, Durgapura, Jaipur, Rajasthan 302018

        Hello, i have purchased medrol 16 mg tablet price Rs. 136.98 on 1 may from apollo pharmacy offline store (no 152 ground floor, Plot, 1, Mahavir Nagar, Durgapura, Jaipur, Rajasthan 302018),
        and but i did not used this and when i approach to apollo pharmacy for the return o[censored]nused medicine he refused, i want my 137 rupees refund from offline store....
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        G
        ganjishiva97
        May 20, 2021
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        Address: H.NO. 5-93 , RAJIV COLONY,ANGADIPETA,CHANDUR

        The pulse oximeter which I bought is not working properly.The readings are showing without the fingertip inserted and also any other instrument like for pen is also showing spo2 and pulse readings below I'm attaching the proofs...
        Aug 6, 2021
        Complaint marked as Resolved 
        Apollo Pharmacy customer support has been notified about the posted complaint.
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        Dear Customer please provide your order ID
        Reply
        ganjishiva97's [Complaint's author] reply, May 22, 2021
        Order I'd: 17353CC002165
        Branch : chandur, Nalgonda
        Pin code : 508255
        Regarding pulse oximeter
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          B
          BayangaramBoss
          May 20, 2021
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          Resolved

          In Dindigul district. Natham medical shop near bus stand ... They not delivered to my home ...they we received instructions from higher officer...and also landline phone reciever taken out ...only when I came take to medic shop I can buy

          Atleast they keep landline properly and respond to the customer...

          If the medicine available I can go elso I won't

          Kindly keep landline reciever properly and respond to the customer

          5 years of customer
          Aug 7, 2021
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2021
          Apollo Pharmacy Customer Care's response           Dear customer please share your contact details
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            N
            Nagendra Mazrenkar
            from Mumbai, Maharashtra
            May 20, 2021
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            Ordered products not delivered

            8 May I had ordered medicines for which they only delivered one item and rest of the medicines were not delivered at all. Since then I have been emailing and calling them with poor and no response from the organisation. Their customer care number is switched off most of the times.
            Logged customer care complaints even then theres no response on what is happening with my medicine orders.

            Ref 610676 ##] Issue raised by...
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            C
            Chakraborty swarup
            May 19, 2021
            Resolved
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            Resolved

            Oximeter

            Address: AB 29 Desh bandhu NAGAR,BAGUHATI, Kolkata:700059

            After putting AA batteries in it's slots it's not working, please look into the matter....
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            M
            MeSanjayguru
            May 19, 2021
            Resolved
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            Resolved

            Payment made but product not delivered so far : Contacted support No RESPONSE

            Dear Sir / Madam,

            I am writing to you to raise an issue about Order Placed at Apollo app for medicines via app Order ID No.[protected] and paid through paytm wallet.
            I have not received the product till now whereas App is showing the products are delivered. I immediately raised a complaint with Apollo pharmacy customer support ticket No. ## 523373 ##] Issue raised by customer: [protected] but no response received...
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            B
            bubuu
            May 18, 2021
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            Resolved

            Not receive free jaggery powder towards purchase of Chyawanhalth

            Address: Durga Nagar
            Website: www.consumercomplaints.in/new_

            On txn of bill no 13200CC[protected] APOLLO ADVANTAGE CC dated 2021-May-07, I purchased Chyawanhalth Gold 1kg.As per your monthly May, 2021 I supposed to get free jaggery powder 500g.But your Apollo Pharmacy Durga Nagar Station Pharma not supplied the same at my home (Home delivery) till date....
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            R
            Raja Sellappan
            May 18, 2021
            Resolved
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            Resolved

            Severe allergic reaction after having Apollo product

            I went to apollo pharmacy located at No.729, Shop NO.2, 3 & 4, From South, East Facing, Nellikuppam Road, Moolakazhani, Kayarambedu, Kancheepuram District-603202 to buy Dabur Chyawanprash. Medical store people suggested to buy Apollo Life product Chyawan Health Gold and said it equally good.

            After having it I had severe allergic symptoms so I stopped it for two weeks had a spoon of it. Again the allergic symptoms started....
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            S
            Shalig Ram Dixit
            May 17, 2021
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            Non delivery of medicine by apollo247

            Address: A3/103,cleo

            Dear Sir
            1.I have placed online order for medicines vide no[protected]dated 18.04.2021.
            2.Apollo 247 have not delivered medicines yet.
            3.Your status showing medicines delivered on 19.04 which is wrong.
            4.I am trying to convey above since 20.04.2021.
            5.28 days elapsed but your customer support is deaf.
            6.All your systems are one sided.
            7.Tickets created and closed automatically.
            8.With...
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            S
            Swati230990
            May 17, 2021
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            Resolved

            Order id[protected] Order cancelled date[protected]
            Amount to be refunded- Rs 886.13
            I have not received the amount yet. I have made more than 15 calls to customer service team. They just say they have escalated the matter. Nobody is taking any responsibility. I never knew Apollo brand is in hands of so much irresponsible people who doesn't care about people's hard earned money in these difficult times.
            Kindly refund my amount.
            Thanks
            Aug 10, 2021
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            May 20, 2021
            Apollo Pharmacy Customer Care's response             Dear Customer We apologize for the inconvenience caused. We have escalated the issue to our online team. They will resolve the issue at the earliest.
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              K
              kiran1383
              May 17, 2021
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              Resolved

              Pharmacy Staff

              Address: Nagole

              Maitaining worst Cutomer service...
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              H
              HOD ECE
              May 16, 2021
              Resolved
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              Resolved

              I am trying to buy the above said tablet for the past week, It was unavailable in Chidambaram Apollo pharmacy, since I am a heart patient i need this to take as a regular medicine
              Kindly send the tablet to the Apollo Pharmacy, Chidambaram, Cuddalore District
              Aug 6, 2021
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              View replies
              Dear Customer please share your contact details with your concern at [protected]@apollopharmacy.org
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                K
                Karthik Baiju
                from Nattam, Tamil Nadu
                May 16, 2021
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                Resolved

                Steamer faulty product delivered

                Sir order number[protected]

                We have received faulty steamer from Apollo pharmacy 21st main road annagar.

                I have ordered Apollo optima steamer

                Store incharge infomred me no stock We wil deliver alternate one.

                Product order number[protected]which we received is coming spark in steamer.

                Please arrange correct function steamer.

                Arrange refund
                br...
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                T
                Trishika Chakraborty
                May 16, 2021
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                Resolved

                No lead for Refund received

                Address: Vizag

                When the delivery person reached my doorstep at 14th May, 2021 I asked him to cancel my order. He did that and ensured me a refund. I know there is huge load due to covid-19 So I am waiting for the refund but the fact is my app is showing that the order is being delivered. There is no lead for my refund....
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                P
                pradipta pradhan
                May 15, 2021
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                Resolved

                Staff

                Address: Sec 9 staff today

                Staff not using mask in counter...
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