Apollo Pharmacy Complaints & Reviews

It's been three weeks and the order has not shipped, i paid in advance and there has been no refund.

There is no response from the customer care or sales team after sending multiple emails, phone calls and online chat.

Please see the attached emails.

Order id :[protected].
I ordered on sep 14th,

Praveen
+91 [protected]
+91 [protected]...

Hello,
This is to inform that apollo pharmacy staff not wearing masks and not maitaining social distancing and they are argueing with customers for asking.
Hope the management take necessary action regarding this.
Thankyou.

Apollo pharmacy
Balaji nagar branch
Kukatpally
Hyderabad 500072...

We received expired medicine from apollo medicine.

When we tried to ask the same they are not responding properly.

Medicine is expired on aug 2020 we ordered it on sep 2020.

Medicine name xtracal....

I have purchased 75rs products frm apollo pharmacy at nizampet road branch on 6th sep 2020 which is opp to andhra bank, staff has send me phone pe link, i have paid through phone pe, my amount deducted from my account and the transaction is successful, but they told me not received and taken hand cash of 75rs, and there after no response from them as iam following up with the issue, smaller the amount but if it is large amount...?. Please...

I being a regular customer of apollo pharmacy-anna nagar. I have purchased a similac stage -2 baby food for my 1 year old boy around mid or last of july-2020 (Exact date no idea as i don't have the bill). But due to some series of problems faced by me i was not able to return the same to the shop. Then as on 11-sep-2020, i went to return the same, but they denied to return it and the packet was sealed and was not expired as per the date mentioned...

Ur personal at apollo pharmacy had told me that i will not get any promotional messages but i am getting and it is keep on coming ..just stop that messages

[protected]...

I placed an order for ap blood glucose strips combo pack. I received the consignment today with apollo pharmacy bill for 1 ap blood glucose strip +La (HSN code 38220090 batch no. 08-2020 expiry dec 21) for rupees 499, but the item recieved was 2 packs of Lancets batch no. 25gf00004
Mfd july2020 expiry june2025. I have not received the Blood Glucose test strips. The bill no. And other details are given below
Bill no. 17295ds[protected]-apollo247...

I have purchased the mamy poko pants M 74'S - 96'S on offer price on 25 July 2020. In the package the pants was not up to the level. Since if my son wear it the pants are in leakage condition i went and inquired them. They told to bring the package along with the letter stating that the issue in the package. We gave the letter and return the package. Now they are saying that the dealer person is not coming and only when he comes they will...

I order an oximeter through apollo 24/7 on 9th september 2020 and got delivered on 10th sep'2020. But received a damaged item for which i have dropped an email, called the many times, binged on what's up and pinged on social media, nobody is responding, even i mailed to the ceo as well for the damaged, as nobody is answering. Yesterday itself, i raised the issue.. But till now they did not even solved, seems like very careless and unprofessional....

Hi, i am writing this mail to improve your service this is not a complaint,
I was discharged from mmrv hospital from last sunday only due to covid 19. One month i was in hospital, even still with o2 in my house.
I have 2 small kids with me.
We use to order all our medical needs from only our apollo. This morning @11.17 we send doctors prescription through watsup and keep on following with this particular shop. Till 5.30pm...

On 30th august, 2020 i have got a message from vm-apollo that "u have earned 18.95 health credits (Hc) on trxn dated 30/08/2020. Use 53.97 hc balance @any apollo centre."
On 03/09/2020 i go to nihati apollo pharmacy for procuring some medicine item and asking them to adjust and utilise the said hc balance of 53.97 but they said that the available hc balance of the said card no.[protected] is rs.32.41 that is the difference of rs.21.56.br...

Had a bad experience at the store. I asked for the discount of 10% as the bill was 574/- and i told him to take the money from my apollo card. I have 70rs in my card. Instead of giving discount he added money in my card which i was not interested to. He was not polite with me. They didn't even give my change.
They were not insisting the customers to maintain physical distance, it almost looked like a wine shop. I forgot to take the...

I order a oximeter of a reputed company through apollo 24/7 on 5th august and order was delivered on 6th august.. But with some china oximeter without informing me.. So on that day i raised issue.. But till now they did not even solved it's been 31 days.....

Date of incident: 02/09/2020

Incident:
I have ordered an Oxymeter (order number:[protected] of Rs. 1700/- on 2nd Sept 2020 and expected delivery date was 3rd Sept 2020. I am still waiting after 3 days and after calling to customer care number they keep saying it will be dispatched tomorrow..tomorrow ...tomorrow...

Desirable resolution: Order need to be received on urgent basis...

This is Shrinivas ...Work as an business officer in Zydus LIVA healthcare ...today I visited one of the general phyisican near my area Ayyanavaram due ...to Continue work I'll yesterday 2/09/2020 so affected body pain, fever, Vomiting. So counsel the dr and also Got Rx for my medication.Some reason the tyup dr medical shop asked some details I just shocked.So medical shop told me to ask medplus and Apollo they told me the same reasons "The...

I'm complaining for poor quality services and inexperience of the staffs. The worth thing is the staffs did no know about their medicine stock even they did not check properly in their system. We are fed up. Please train them properly before placed to the store....

Order number :[protected] defective product

Ordered 2 digital thermometers on 9th aug 2020. And the delivery happened on 13th august 2020. The products weren't working. Called customer care and they told me to email to apollo care. I did that too and no response still.

Please avoid using apollo pharmacy. I need a resolution and it's been more than 2 weeks now they haven't even responded....

I am a customer with appolo pharmacy for more than 10 years. Today i am having horrible experience to have ordered from rohini sec 13 pharmacy, delhi. I ordered a few product from here out of which one product i wanted to exchange to which mr amit kumar told me, the system has crashed and would only replace after 1st aug. I asked them to give me in written to which mr anil kumar went berserk and started shouting it’s my mistake not their...

The Karimnagar doctor street Apollo pharmacy staff behaviour is very rude. The staff name is Lava kumar, the card payment was not working and his response was rude regarding the alternative payment. After the payment is complete he made a gesture asking me to get out of the store and did not give me my bill....

This was the second time and would be the last to shop on "apollopharmacy.in" site.

My order ID is[protected], order date : 31 Jul, 2020, delivered on 03 Aug, 2020 (420 kms away). Everything was fine until the shipment reached my home. When I received it, I observed that the amount on it was 402/- but the amount for which I had ordered was 596/-.

There was less quantity delivered, one item not sent and also a...