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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Mar 13, 2026
Complaints 2018
Resolved
1207
Unresolved
811
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Apollo Pharmacy reviews & complaints page 45

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B
Benojjohn
Jun 19, 2022
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I ordered medicine through Apollo 24/7 app. Suppose to deliver on Wednesday before 8:30 Pm but today is Sunday 3:24 PM; still not delivered and no contact at all. I created many trouble tickets; they are eager to close it without any action starting they informed the representative.

Very bad service and I request no one to order from Apollo 24/7.

Order number:[protected]
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    Laxmi789
    Jun 18, 2022
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    I ordered my medicine last Friday with 2hrs express delivery but till date even after a week, i don't get my medicine. I submitted support tickets but they didn't reply. My order I'd is[protected]. I will file police case under section 420 or make banker to do charge back if they don't deliver my medicine. Please stay away.
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      T
      Tirumal Pedavalli
      from Bengaluru, Karnataka
      Jun 17, 2022
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      Hi Team, when I am purchasing online through app showed offer 50% on handwash100 ml, but received 50ml bottle of same quantity with out extra quality for 50% off.
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        S
        sudipta_b
        from Pune, Maharashtra
        Jun 12, 2022
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        It's 4 days now, not received some important and urgent medicines ordered online which was promised to be delivered within a day or two. Worst ever online medicine service and the customer care number [protected] is horrible and since few days I have tried multiple times to speak to customer care officer but noone picks up even after waiting for more than 15 minutes. Apollo pharmacy is joking with something emergency thing like medicine.
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          T
          Tapas Das Gupta
          Jun 12, 2022
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          Address: Flat no D2. Bijoy Sankha. Bansdroni., Near khanpur school

          Hi;

          I am Tapas Das Gupta and by registered number with Apollo Pharmacy is [protected]. From my record's you can find out the volume of medicines that I take every month from Apollo Pharmacy. Yesterday nights I was in need of a emergency medicine. But as the volume was less your Mr. Abhijit Biswas of Apollo Pharmacy Bansdroni fish market started misbehaving with me and denied home delivery. I was totally shocked by the incident. I demand strict deciplinary actions against this person with a confirmation to me as otherwise I will stop all my transactions with Apollo.

          Thanks and best regards;
          Tapas Das Gupta
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            S
            seethalakshmi31037
            from Chennai, Tamil Nadu
            Jun 7, 2022
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            I have requested medicines for my wife vide order No.[protected] on 3.6.22 and it has not been delivered to me but I need the following medicines for myself
            Betalac 25 mg...180 Nos
            Clopilet A 75/75 ..90 Nos
            Rosuvas 20 mg...90 Nos.
            Kindly arrange to send both from your shop \no.17944 which is very close to my house.

            thank you
            Vijayaraghavan
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              A
              Akash Baburaj
              Jun 4, 2022
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              I had placed an order for 2 Rapid antigen test kits in Apollo 24|7 App yesterday (3rd June 2022) at 02:18 PM and paid in advance Rs 445 . The order was supposed to be delivered on the same day by 04:30 PM.
              Today is 4th June 2022. I have not received an update even after emailing the customer care. I want to cancel this order and get full refund as this is not delivered as promised.
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                S
                Shaswati banerjee
                Jun 4, 2022
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                I had ordered emty solution 450 ml on 25may . The estimated delivery was 30 may but till now I haven't received the order . The shipment number is[protected]
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                  M
                  Mrs Uma Shanker Pydimarry
                  from Hyderabad, Telangana
                  May 31, 2022
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                  Address: Chennai, India
                  Website: www.apollopharmacy.in

                  My order numbers[protected] &[protected]

                  I have ordered (1) Head & Shoulders Anti-Dandruff Cool Menthol Shampoo, 180 ml via order number[protected] and (2)Dove Cream Beauty Bathing Bar, 625 gm (4 x 125 gm + 125 gm Free ) via order number[protected]

                  I received different items. In place (1) item, I received Head & Shoulders Anti-Hairfall Shampoo, 180 ml and in place of (2) item, I received Dove Cream Beauty Bathing Bar, 500 gm (4 x 100 gm + 100 gm Free)

                  I requested Apollo Pharmacy to exchange both the items by sending email to [protected]@apollopharmacy.org and [protected]@apollo247.com. Today I received an email mentioning that for item number (1), they have resolved the issue. With regard to item number (2), they have said that their representative will get in touch with me.

                  As I see that there is delay in attending to my issue, I am forced to report the matter in this forum.
                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                    S
                    Skb34115
                    May 31, 2022
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                    When i made payment thro' debit card, at the time of putting PIN, PIN nos are displaying in payment m/c, I asked the staff Mr Arup Chakraborty- API 27535 (Chinsurah- station rd)" Any mistake happend in m/c? It is a question o safety for customer. I am not satisfy with his irritated ans. Happend on[protected] at 20-32 Hrs, Bill no 5075.

                    Thanks
                    Swapan Banerjee
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                      A
                      arvy_1
                      from Delhi, Delhi
                      May 30, 2022
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                      I was disturbed by a call during my working hours to intimate about offers on diapers.
                      Doesnt it look IDIOTIC?
                      Do you expect us to leave our work and come running to your store to buy diapers?? What stops you from sending a sms ?
                      Please respect others privacy. Have some basic decency and common sense.
                      For you it is business, for us its outright nonsense disturbing the continuity in our work.
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        S
                        SHIVA RAMA DHANUSH
                        May 29, 2022
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                        Address: Jadcherla lic office beside

                        When I am at Apollo pharmacy they are not considering payment which was paid by using Apollo card... If I ask any reason for that issue they simply saying that their is an issue with OTP receiving, but their is an person who received OTP in an line...
                        It's all begin with a person in the pramacy every time he treats very uncomfortable way with the customer ...
                        Please look over it...
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                          Y
                          Yamini Sachu
                          from Chennai, Tamil Nadu
                          May 27, 2022
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                          Website: www.apollopharmacy.in/?variant=2&utm_source=bing&utm_medium=cpc&utm_campaign=AP_Branding_Pharmacy_Chennai&msclkid=6d637c1311a31d65cceb1e83b3806097&utm_source=bing&utm_medium=cpc&utm_campaign=A

                          Date : 21/5/2022

                          Issue Description:

                          REQUEST FOR REFUND

                          I have ordered 3 quantity of SIMILAC ISOMIL and 1 quantity of CERELAC.
                          I received only 1 quantity of SIMILAC ISOMIL and 1 quantity of CERELAC.
                          The delivery boy told me that the remaining product will come in next parcel.
                          So I waited of 2 days and then i check my APP found that my order was closed ( delivered Fully)
                          Hence contacted APOLLO support team, they responded that either we will refund the amount or deliver the products.

                          But i waited for 4 days and reminded them everyday, no response from their side.

                          Apollo Ticket id - 734056
                          Apollo Pharmacy customer support has been notified about the posted complaint.
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                            P
                            Pabitrakumarghosh
                            May 26, 2022
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                            I Pabitra kumar ghosh, s/o Mrs Bela ghosh, register mobile number - [protected], visited your ghola bazar store on 26/05/2022, to buy a medicine, my mother and my wife is a sugar patient.i used to buy medicines for them from your store.today i want to buy a gluco meter also.there is two glucometer showing in your store showcase.i just want to know the price of the glucometer, that's why I want to know the price of the glucometer, then your staff Mr, Rakesh mondal, DON'T want to say the price of glucometer, he just replied that, when i come to buy the glucometer then he will tell me price of the glucometer.i never expect this kind of behaviour from your staff.its a great disrespectful behaviour for me
                            Apollo Pharmacy customer support has been notified about the posted complaint.
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                              C
                              cskiam
                              from Chennai, Tamil Nadu
                              May 26, 2022
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                              Appollo pharmacy Anna nagar Chennai, I was a sales person over there and I resigned due to unforeseen circumstances now the department head is not returning my 10th certificate.
                              Apollo Pharmacy customer support has been notified about the posted complaint.
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                                K
                                Kamesh Chandra
                                May 23, 2022
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                                I ordered mild shampoo 10 days ago through your website (amount already paid). Still, now they didn't deliver. Also, I have raised the complaint on the website multiple times. But, still no response.

                                ORDER #[protected]
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                                  P
                                  Palak Lohia
                                  May 21, 2022
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                                  I ordered medicines on the app that claims to deliver medicine in 2 hours. Firstly, I recieved medicines in 24 hours. Secondly, I recieved partial order.

                                  Thirdly, I have been following up with them sonce last 3 days for refund/delivery of remaining order.

                                  This is really terrible. Their customer care forum keeps asking me for the same info again and again and it is so tiring.
                                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                                    V
                                    Visuvasadhas Joseph
                                    May 19, 2022
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                                    Resolved

                                    Address: Varukkavilai, Chemparuthivilai & P.O 629166, Kanyakumari District, Tamilnadu.

                                    I ordered 2 chocolate flavoured Apollo diabetic protein powders online for INR 1200.000 and they delivered normal one on 9th March 2022 (which tastes odd and no one likes to consume) immediately I raised "NEED HELP" in Apollo online and both Apollo diabetic protein powders were returned to the delivery agent on[protected] and till date no other response from Apollo 24/7.

                                    Kindly help me to get the right one or arrange for refund.

                                    Thank you.

                                    Boby Dyana Visuvasadhas.
                                    May 31, 2022
                                    Complaint marked as Resolved 
                                    I received cash back for wrong items.
                                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                                      R
                                      Ravikumar5345
                                      from CHENNAI, Tamil Nadu
                                      May 14, 2022
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                                      Address: 8 ELLAYA STREET TONDIARPET, CHENNAi

                                      My purchase points are not getting updated in my account. Please do the needful.
                                      Thanks
                                      Ravikumar
                                      [protected]
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                                        D
                                        dsawant96
                                        from Bengaluru, Karnataka
                                        May 9, 2022
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                                        Website: www.apollo247.com

                                        I had put the medicine order, which was supposed to deliver on 9th May 2022. Still the order is not shipped.
                                        Now, the status is showing as "Delayed due to heavy no of orders"

                                        If you people are not capable enough to deliver the order, why do you take the orders.

                                        Order no:[protected]
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