Apollo Pharmacy Complaints & Reviews

Good evening,
Sir/mam this is Nithyanandam D staff on apollo pharmacy APL39955 thiruverkadu 1 branch There was a ploblem for me with incharge on October month
Incharge threw me out from the working place for not going other store purchase (Thiruverkaadu-1) and said me not to enter the shop again for work .
I submitted a compliment letter to executive but there was no response after receiving my letter.
For next three consecutive months I was not able to work due to my brother medical issue
And then I contacted executive but he didn't respond me correctly
I'm pleased him for work but he is forcing me pay expiry cash Rs.8000, but it was already taken although he is asking me to pay the amount first
He is having my 10th certificate and not returning back to me, he is just forcing me to pay first and not ready to listen to me about my issue with the incharge, executive is just supporting to him(incharge) and not even ready to listen to me, not responding to my call, not interested to meet me and so.
Please help me getting this issue rectified and give back my certificate.
Thank you

I bought a medicine from Apollo Pharmacy store. The doctor prescribed me 7 days of medicines but Apollo store persons were adamant that they will give me 10 days of medicines only. Because, they can't cut the strip. Is there any policy regarding this, if yes then can you please share the policy document.
Thanks

I ordered medicine from Apollo 24×7 . But they charged the more amount than MRP. after raising complain through apollo helpdesk .but no one has responded to compalin and not refunding amount. Apollo cheats the customers.

Told me to wait at the door..at the same time allowed 2 customer to enter..on raising objection on that the employee misbehaved with me and didn't allow me to enter in the store. This happened at about 11.45 am at main block ground floor. Apollo hospital, greams road, Chennai.
Mobile-[protected], [protected].

I purchased a product via the Apollo pharmacy website. Since then, I am receiving multiple promotional SMS and communications per day.

I don't want to receive any of these as they are very bothering. My number is also registered with DND.

I tried to block contacts, unsubscribe to SMS (APOLLO UNSUB to [protected]) but nothing works, I am still receiving those promotional messages.

Their customer care number is unreachable as well.

Please resolve quickly as I receive around 10 messages everyday.

My complaint is that today I order many things like ensure, aciloc RD, Ecosprin Av 75/20and lifebuoy hand sanitizer in lifebuoy hand sanitizer the mfd date was 06/2020 and exp date was 05/2022 so today was 26/02/2022 so the exp date was too closed I want return and refund my order I call alambazar appolo Pharmacy they were saying that the order was not on our hands so I say I order from apollo 24/7 and the order was from 44 cossipur road, Kolkata 36 so what I do

On 25/02/2022 night at about about 7.20 PM I along with my wife visited Appolo pharmacy shop location at Surya Rao Hotel, main market, Peddapuram, East Godavari District, AP and purchased Otrivin Oxy nasal spray and Rozalet-10 strip. But he has not given the bill for above purchase. On demand for the bill i had to wait for much time. But the person at bill counter didn't give me the bill and issued bills to the persons who came after me. I asked him why you are giving bills without giving priority to the customers. He replied me rashly wait for the bill. After billing Mr. Valee put the bill in my hand rashly by murmering with rash language. Iam a regular customer of Apollo pharmacy, Peddapuram. Please take necessary action against the person Mr. Valee who misbehaved with me. Rash behaviour of such persons towards the customers will hamper the good will of Appolo pharmacy. Appolo pharmacy, Peddapuram Bill no. 15742CSO300356 dt. 25/02/2022, 07.36 hrs PM. Bill name. G. Murali Krishna, mobile no. [protected].

I received my covid vaccine from apollo hospitals. ever since then they have been continuously spamming my number with promotional messages.

this is an extremely cheap tactic and it has been annoying me to no end.
please unsubscribe my number from your list.

I do not want apollo hospitals to ever message me ever again

Madicines buy to talk too much to customer then not give complaint no in our store

Dear sir/mam,

I had placed an prepaid order (ORDER#[protected] for medicine on Apollo Pharmacy website worth of 501 rupess on 3rd of februray 2022 and the expected delivery date was 8th feb 2022. But still, it has been more than 17 days since order placement, my order is not even getting dispatched from their store.

I tried to contact them since 13th feb 2022, only once they called me to resolve the issue but no action was taken and after that i tried to contact them but to no avail.

There is not even any option for order cancellation, so that i could get my money back.

Please help me get refund as i have been missing my prescribed medicine dose for many days now.

Thanks,
Sultan Ahmad

I am literally sick of the promotional non sensical sms you send me every day. I have complained to your twitter account but I get no response ever. Please stop sending me these SMS. I am dead serious about this complain or I will have to go few steps higher to get this resolved.

Can you please stop sending promotional SMS to my mobile number
Mob - [protected]

My Apollo customer ID number is [protected] .We have been a loyal customer to Apollo for many years.Due to some reasons I need to change my mobile number but not my customer ID of Apollo. But employee of Apollo has changed the Apollo ID without customer's knowledge. As we are from middle class we have an intention to save money in account of [protected] and use it later.
All of the 4 employees and one supervisor is telling you can't change phone number of [protected] . Hereafter I'm not gonna be a loyal customer of Apollo. Fed up with Apollo pharmacy service. I waited inside the Apollo more than 45 mins. This made me get stressed. I'm gonna stop using all Apollo products and the pharmacy service.

Hi I'm sambhav so the other day I went to Apollo pharmacies to get medicines I bought some tablets it's summed up to 24 rupees then I handed over note of hundred rupees he collected 40 rupees instead of instead of 24 rupees this behaviour to soft scamming is really wrong and he tried to be abusive and try to harm me when I reported

I am a retired officer of SBI. I have started to register an order for supply of medicines on 9th Feb.2022. Order No. is [protected]. for register of order and billing, delivery etc there are many stages in UR world app. although two days are over after starting of order registration, I have reached at the Billing stage only. two days are over after my hard efforts.
Beauty of the same is that nobody is responing to the calls. I had been given tele. No. that is mobile [protected] as helpline number. From morning my effort is to get a connection/response from the other side. always exchange responds that the Phone is outside coverage area.
My only request to the Apollo Pharmacy is that put into practice the proclomations and advertisements into practice.
Yours faithfully,
Raja subramanian
[protected]

I have ordered for minoxidil 5% solution with your Apollo pharmacy Kolathur, ph: +[protected] on Feb-6th noon for home delivery .. today we are in Feb-9th, 8.30 pm .. still home delivery not done … usually, with stock I get delivery from other pharmacies within 6 hours ..without stock, I get delivery max within 24 hours .. having Apollo name, it’s been 3 days and still your staffs don’t say when they will deliver .. very pathetic service and I will never use or recommend Apollo pharmacy henceforth ..

I tried so much to stop promotional SMS, but no any response getting. My mobile number is [protected].

“APOLLO UNSUB” to [protected].
I have tried to unsubscribe via above sms from my mobile number [protected].
But still receiving sms on regular basis.
Kindly unsubscribe my number from your list on immediate basis.

I have ordered 9 items of medicine Such as
1. Aziresp 250mg
2. Dermadew acen fash wash
3. Medwhite gel 15g
4. Nadoxin gel 10g
5. Vitoxy forte
6. Dermadew acen soap
7.Salyzap body spray
8. Teczine 10mg
9. Zit 20mg
through Apollo 247 pharmacy app of total amount of 2130 on Feb, 2, 2022 .( ORDER NO.[protected]
and my medicines delivered on 5 feb, 2022 but when i open the medicine package, my most of medicines are not available in the package (5 medicines are missing) such as-
1. Aziresp 250mg
2. Dermadew acen fash wash
3. Medwhite gel
4. Nadoxin gel
5. Vitoxy forte
and bill no of these medicine is 11796DS0274911.
So i want to resolve my problem immediately and my missing medicine to get delivered to me otherwise refund my money(of missing 5 items ).

The delivery executive did not handover the medicines. Despite he reached on the doorstep.
He was demanding more money that Apollo should pay to him.
Pathetic experience with apollo.
Highly disappointed and I would never like to order again from this pharmacy.

First of all it got delivered late and what if the person is in urgent need of medicine! And when the executive came he denied to handover the medicine by saying that no option is coming up that medicine is delivered and secondly he was asking for more money even though it was not reflecting on the app.
I made the payment online and no resolution has been provided yet. Just receving message that somebody from our team will contact you shortly.
But no call back received.
I would like to give worst feedback to the delivery feedback regarding this act and for rude behavior.

I would suggest not to order from this pharmacy.