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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Nov 6, 2025
Complaints 2013
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Apollo Pharmacy reviews & complaints page 49

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H
Harsh_99
from Noida, Uttar Pradesh
May 15, 2020
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selling product at black money during lockdown, ghaziabad

Hi team,

I would like to inform you that your one of pharmacy is selling the product in black money (Extra money than the price printed on packet)

2 & 18, gf, crossing republic, township pn 6, block q2, kings avenue
Ghaziabad. Up. 201010

We have bought some product during lock down period, they sell to us on extra amount which is printed on the packet.

The product price printed...
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Subbarao C Venkat
from Hyderabad, Telangana
May 14, 2020
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supply of semi reclimet tablet 100 nos.

Address: 401, Teja shree Residency, Bhaskar rao Nagar, Sainikpuri

Sir, i have placed an order for the supply of semi reclimet 100 nos. (10 strips) on[protected], vide order id.[protected]/dt. 28-03-20, by online. I have already paid a sum of rs.550/- by online and the same has been deducted from my account. I regret to say that till date, i have not neither received medicines nor any reply from your pharmacy. Being a reputed pharmacy, this type of activities doesn"t mean fair. I have contacted no. Of times...
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Chittaranjan De
from Kolkata, West Bengal
May 11, 2020
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excess bill made against my order dated 10/05/2020 amounting to rs.36.25

Address: 28-PRANTIK P.O.- HRIDAYPUR, BARASAT KOLKATA,700127 MOB. NO.9477448798 KATA 700127

I ordered some items on 10/05/2020 costing Rs.515.75 against mrp of rs.552 but your retail shop at TUTMIR BUSSTAND, BARASAT CHARGED RS.552 WITHOUT DEDUCTING DISCOUNT OF RS.36.25 AS SHOWN IN ONLINE INVOICE DATED 10/05/2020. SO I REQUEST YOU TO KINDLY ARRANGE FOR REFUND OF RS.36.25 AT YOUR EARLIEST....
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Srinivasan Sriraman
May 7, 2020
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Address: Flat no. 41; MITHILA 2 NORTON ROAD MANDAVELI; Chennai -=28

Not a complaint. Request to send me the copy of bhel prescription, i handed over to bhel apollo pharmacy at evr building nandanam in february 2020. I do not a have copies. Since i need to use the same prescription for buying medicines for may 2020. Since i do not a copy please send it by e mail. I tried wih your nandaman pharmacy and there is no response. Hence this request to you.

Details : name. Srinivasan t. S and prema srinivasan (Two prescriptions)
Rty no 0224. Bhel piping center, g. N chetty road, t, nagar
Chennai
Aug 7, 2021
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
May 08, 2020
Apollo Pharmacy Customer Care's response
Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details . We will get in touch with you.
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    S
    Sushma Valluru
    May 6, 2020
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    Resolved

    refund is not done

    I had ordered on apollo app on 23rd march. My order number is[protected].
    The order was cancelled without any intimation on 26th march. I had checked it on 29th march and started writing to them through app, whatsapp and mail. No one is feeling responsible and my money is not refunded even after 40+days.
    In this tough times if you they arrnot able to deliver products, we can understand. At the same time apollo pharmacy should...
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    Thangam.P
    May 2, 2020
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    Address: ப.தங்கம்.1/2ஆலம்பட்டி தெத்தூர் அஞ்சல்.மருங்காபுரி தாலுக ,திருச்சி மாவட்டம் 621314

    ஐயா என்னுடைய cust card [protected] lock ஆகி உள்ளது என்று துவரங்குறிச்சி (திருச்சிமாவட்டம்) உங்கள் அலுவலர்கள் கூறுகிறார்கள் ஏன் என்றால் பதில் சொல்ல மறுக்கிறார்கள்.ஆதலால் lock ஆன card யை release ? செய்யும்படி கேட்டுக்கொள்கிறேன்
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      N
      Nageswararao B
      Apr 30, 2020
      Resolved
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      Resolved

      Address: MAMATHA HOSPITAL ROAD KHAMMAM

      Dear sir/madam, good evening, iam regularly visits the apollo pharmacy store at mamatha hospital road oppo new era school, khammam. At the time of purchasing of medicines the staff are not behaves properly and responded in a reckless manner mainly kiran. Shows much more impatience. Your brand name having very precious. But these fellows are degrading the esteem and firm worth. I, sincerely appeal to you, my intention not taking the action, but plz shift those persons to different stores. Thanking you, bnr, khammam
      Aug 8, 2021
      Complaint marked as Resolved 
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Verified Support
      May 06, 2020
      Apollo Pharmacy Customer Care's response
      Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details . We will get in touch with you.
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        R
        ritttuu
        Apr 30, 2020
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        Resolved

        non-confirmation about refund/material delivery

        We are using Apollo app in the mane of our daughter Ms. Tilottama Banerjee. We have booked three orders on 25th March 2020 having order values Rs. 1061.2, Rs. 6084 and Rs. 207. We have spent over one month, but a single order has not yet delivered.

        Order amount Rs. 207 was already refund to our account. But, other two orders (Rs. 1061.2 and Rs. 6084) were neither delivered nor refund the amount to our account.
        br...
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        M
        Manjunathan Selvaraj
        Apr 30, 2020
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        Address: Karwar

        Its so painful and shameful to submit that the stores are Karwar does not have or sale Covid-19 mask till date. Even I went to the store in Karwar for mask. They just saying no stock.
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          A
          Armaani
          Apr 27, 2020
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          Address: Opposite,kabir Mandir Manjalpur Gam vadodara Gujarat

          26/04/2020 ko Apollo pharmacy shop se 3 products liye the uska bill 392rs tha jiska mene Google Play se payment kiya per unko payment nayi mila aur mere account se cut hogaya Bad me unko mene case diya aur uno ne bola 24 hours me return aaye ga jo nayi aaya. M.[protected] . Pharmacy address. Manjalpur vadodara near bank of India. Mobile no. [protected]
          +1 photos
          May 31, 2020
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Apr 29, 2020
          Apollo Pharmacy Customer Care's response
          Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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            A
            Adithya Anuraksh
            Apr 25, 2020
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            about the of pharmacy store

            Address: NGO colony , hanmkonda, warangal

            We went to check our bp in that store he said we are not checking any thing we pleased him but he denaied...
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            A
            Azeem 1986
            Apr 25, 2020
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            I am in problem

            Address: Hno : 44-412/15/49 sapthagiri colony, tirumala nagar, east anand bagh Malkajgiri.

            Hi,
            I am m a azeem regular customer of apollopharmacy my mobile number [protected]. I stay at east anandbagh malkajgiri. Hyderabad pincode :500047 i am self employed i work in a garment showroom at secunderabad. I have 2 kids 1 boy of 4 years and my daughter is 5 months from two months i didn't get any salary and i don't have money to purchase diapers, lactogen, cerelac etc. Kindly help me out. Its a request to apollo group please...
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            G
            from Delhi, Delhi
            Apr 25, 2020
            Resolved
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            refund not received after cancellation of my order

            My order was cancelled on 29th March 2020 with order no[protected] but still I didn't get my refund whenever I called them they said we will get back to you but they didn't refund my money.

            If They are not capable to serve the orders why they accept the money against the order and after that they didn't want to refund it. Very worst and horrible experience with apollo pharmacy didn't expect such type o[censored]nprofessional behaviour...
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            K
            Karthick Raj
            from Tiruchirappalli, Tamil Nadu
            Apr 25, 2020
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            door delivery online cheat business by apollo pharmacy order id : 001109598

            Address: Plot 11, Flat 1, 2nd Floor Santhosh Nagar Extension,Madhanandhapuram, Chennai-125
            Website: www.apollopharmacy.in

            Sir,

            I received an advertisement message in my mobile from apollo pharmacy. The advertisement said due to the lockdown they will supply the ordered medicines in our doorstep.

            Believing this and also adhere to government regulations to not to go out, i placed order for baby medicines and baby diapers and paid a bill sum of rs.1885.95 and order dated 29th march 2020. The payment was successful but the goods were...
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            Y
            yobu yobu
            Apr 24, 2020
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            Address: Hema Yobu. No. 4 rajaji street N V mettur avadi Chennai -71
            Website: [email protected]

            Sir. Yobu from avadi (Advocate) today i purchased some tablets in the above branch i was claiming the bill no response to the pharmacy worker and misbehaving me. Two days before having medicine rupees 1892/- bill no.[protected]Hema ref no. [protected]) not to discount the bill. Today i am purchace rs 1608/- the worker not given the bill i question about them no response and misbehaving the pharmacy worker pls take action immediately and enquired about the matter. I am using my wife card (Hema no. [protected])
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              L
              Lavu S
              Apr 23, 2020
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              Address: Apollo pharmacy jalvayu vihar kukatpally Hyderabad

              Have taken nebulizer 2 months back the machine is not working so i went to exchange the product this branch located at jalvayu vihar a person name with sampath. Spoke rudely with me and also not giving a proper proper information about the product in spite of that he is talking rudely.. Fishing going complaint to anybody i am not bothered for anything. He stated this and i complaint to police.. Anytime police can take action on this
              May 25, 2020
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Verified Support
              Apr 24, 2020
              Apollo Pharmacy Customer Care's response
              Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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                R
                Ravishankar G V
                Apr 23, 2020
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                Resolved

                Address: Apollo Pharmacy Kovaipudur branch Coimbatore

                Visited your kovaipudur br. Mask was worn by staff after our visit and she was sneezing, without covering mouth. So we paid 278₹ at 9.56 am &bill no 2020-apr-23 and came home with a sthalon. All shops here give 8 to 15 % discount. When we asked over phone [protected] at 10.57 am, cashier told above ₹200, discount is available. When we asked, why we were not given discount, she talked very rudely and insulted us. We have recorded the call and we plan to file suit in consumer court for deficiency in service and lack of hygiene in medical shop. Also she asked my mobile & name but printed a doctor's name, in bill who is not available at kovaipudur
                Ravisankar g v coimbatore [protected]
                May 27, 2020
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Verified Support
                Apr 24, 2020
                Apollo Pharmacy Customer Care's response
                Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
                No response from Apollo pharmacy till date. All customers are eligible for 10% discount . By not giving discount the company swindled 28₹ illegally. How much crores they will make every hour ?
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                  R
                  Ravi kumar Vigraham
                  Apr 23, 2020
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                  Address: Flat 402 Dwaraka Trendz, vinayak nagar, Gachibowli Hyderabad 500032

                  I am Ravi kumar Vigraham. I have ordered medicines on[protected], vide order no.[protected], by making on line payment of Rs.976.90.
                  But as on date,[protected] medicines not delivered. My UHID:APJ.[protected].
                  Apr 23, 2020
                  Updated by Ravi kumar Vigraham
                  Apollo pharmacy medicines ordered vide order no.[protected], dt.[protected] not delivered.
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                    M
                    Muthukrishnan Gokarnesan
                    Apr 21, 2020
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                    Resolved

                    Address: H BLOCK G2 GST ROAD URAPAKKAM, VANDALUR PARK APARTMENTS OPP TO SRI SANKARA VIDYALAYA
                    Website: apollo pharmacy

                    Sir
                    I have received only few items against total item worth rs.225.80 and they have to refund of rs.121 vide their bill no 15870ds[protected] e shop
                    For rs.104.28 worth items only i have received. They assure refund of
                    Rs.121 (Difference amount). But till today i have not received the difference
                    Amount of rs.121. Kindly arrange to solve my problem as early as possible.

                    I have received bill number15870ds[protected] e shop for rs.104.28 against total order of rs.225.80 difference of rs.121 to be refunded
                    To my pnb credit card. Kindly do the needful.
                    With regards
                    Muthukrishnan gokarnesan
                    Cell [protected]
                    May 23, 2020
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 22, 2020
                    Apollo Pharmacy Customer Care's response
                    Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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                      W
                      wilson samuel
                      Apr 21, 2020
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                      Resolved

                      Address: Wilson Samuel... H. No. 3..kaliappa avenue..., N. G. G. O. colony. P. O.

                      Please note that we are about 5000 families in and around nggo colony, near thudiyalur, coimbatore but last 15days we are not getting medicines due to unavailability of stock, kindly do the needful urgently. We are suffering.

                      Nggo colony. Medical shop, near thudiyalur, coimbatore
                      Wilson samuel..[protected]

                      No stock at nggo colony branch coimbatore last 15 days
                      May 31, 2020
                      Complaint marked as Resolved 
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 22, 2020
                      Apollo Pharmacy Customer Care's response
                      Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action. We apologize for the inconvenience once again.
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