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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Mar 13, 2026
Complaints 2018
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1207
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Apollo Pharmacy reviews & complaints page 49

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M
Moorthy a
May 22, 2020
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Address: No 5 5th cross dr radakrishnan nagar Pondicherry 605010

He is not giving bill if you demand the same he says no such a medicine what I need to do l
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    T
    thontaraj
    May 22, 2020
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    Website: www.apollopharmacy.in

    Respected sir/madam

    I thontaraj urs t s ordered nestle nan pro stage 1 on 28 march 2020 till now i didn't get the product. My order number is[protected]. Please requesting you consider my complaint to cancel my order and return my money back.

    I attached the screenshot of apollo order details. Please go through this and do the needful.

    Waiting for your reply
    Email: [protected]@gmail.com
    Contact: [protected]

    Thanking you
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Verified Support
    May 23, 2020
    Apollo Pharmacy Customer Care's response
    Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
    Jun 01, 2020
    Updated by thontaraj
    Till now no customer has called me or mailed about this issue. I am waiting from 3 months. Please refund my money.
    Till now no customer has called me or mailed about this issue. I am waiting from 3 months. Please refund my money.
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      M
      manjunath Chikkanna
      May 20, 2020
      Resolved
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      Resolved

      Address: No 6d Teachers colony 1st street Bagalur Road Hosur -635019

      Dear sir / madam,

      I am writing to you to raise an issue about: health care

      The issue that i have experienced was: this is a medicine order placed using mediassist order number 3301373. And the order is due to pickup from apollo pharmacy hosur bagalur road.

      The prescriptions attached in the order had more medicines but we needed only few medicines from the prescription. But they have billed it for all the medicines. But we no longer need those medicines. And we have requested them to provide the medicines only we need it from the prescription, but they have refused it and forcing us to take all the medicines which is not needed for us. And they are claiming they received the billed amount so it doesn't matter for them which is really rude.
      I requested them to cancel the order which is also they are not doing it.
      So kindly resolve this issue.

      It occurred on: 05/05/2020

      Provide the medicines only that we need from the prescription for the billed amount.
      Educate the pharmacy to behave properly with customers.

      I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

      Yours faithfully,

      Manjunath chikkanna

      Order number :3301373
      :

      19/48, a12 anna nagar
      Hosur
      635109
      Aug 9, 2021
      Complaint marked as Resolved 
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Verified Support
      May 21, 2020
      Apollo Pharmacy Customer Care's response
      Apologies for inconvenience caused to you. Please share me your order Id. Our official will get in touch with you.
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        V
        Vanamale Gopi
        May 19, 2020
        Resolved
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        Resolved

        Sleeping person

        Address: Errgadda apollo pharmacy near gokul theater beside
        Website: Appolo pharmacy

        Dear sir

        Today night 1:00 am I am visting erragadda apollo pharmacy for health issue but the person deep sleeping I am suffering from health problem so many times I am pick the door but that person deep sleeping
        Mobile number [protected]...
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        B
        Biplab Agarwal
        from Kolkata, West Bengal
        May 17, 2020
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        Sir/madam,

        I biplab agarwal from kasba purchase new born baby diaper of apollo co. Few
        Days back for which your staff didn't give me bill but however he said he have
        Given me discount of rs. 50 in my apollo card [protected]. Today when i ask him
        To replace those diapers with new small size diaper he deny and say cannot do it
        Without bill. When i ask him to redeem my rs. 50 on new purchase he said he
        Don't have internet. This is a very disappointing behavior from such a renowned
        Pharmacy. I purchased from apollo store near ballygunj station. Requesting you
        To look into the matter.
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          H
          Harsh_99
          from Noida, Uttar Pradesh
          May 15, 2020
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          Hi team,

          I would like to inform you that your one of pharmacy is selling the product in black money (Extra money than the price printed on packet)

          2 & 18, gf, crossing republic, township pn 6, block q2, kings avenue
          Ghaziabad. Up. 201010

          We have bought some product during lock down period, they sell to us on extra amount which is printed on the packet.

          The product price printed on packet is 590 but they sell at 605 rs. So it's not about the issue only for 15 rs.

          1. They sold product higher amount than printed.
          2. Not sure, if they did the same with other customer's as well and earned black money.

          But as per the govt, guideline its not acceptable to sell the medicines more than print rate.

          Date of incident:- 8th april
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          May 18, 2020
          Apollo Pharmacy Customer Care's response
          Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
          May 19, 2020
          Updated by Harsh_99
          there is no update from the Apollo Pharmacy yet.
          Jun 03, 2020
          Updated by Harsh_99
          There is no update from the Apollo Pharmacy yet. But we will escalate the issue to higher level, to fix it.
          Jun 08, 2020
          Updated by Harsh_99
          Your one of manager "Sreekanth Sreekumar" called me for the issue.

          But he did some fake commitment and even was not able to solve the issue and not returned the wrong product.
          Hi Team,

          Its very long, no response from Apollo. 3rd class or very bad customer care support of Apollo ever seen.
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            S
            Subbarao C Venkat
            from Hyderabad, Telangana
            May 14, 2020
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            supply of semi reclimet tablet 100 nos.

            Address: 401, Teja shree Residency, Bhaskar rao Nagar, Sainikpuri

            Sir, i have placed an order for the supply of semi reclimet 100 nos. (10 strips) on[protected], vide order id.[protected]/dt. 28-03-20, by online. I have already paid a sum of rs.550/- by online and the same has been deducted from my account. I regret to say that till date, i have not neither received medicines nor any reply from your pharmacy. Being a reputed pharmacy, this type of activities doesn"t mean fair. I have contacted no. Of times...
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            C
            Chittaranjan De
            from Kolkata, West Bengal
            May 11, 2020
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            excess bill made against my order dated 10/05/2020 amounting to rs.36.25

            Address: 28-PRANTIK P.O.- HRIDAYPUR, BARASAT KOLKATA,700127 MOB. NO.9477448798 KATA 700127

            I ordered some items on 10/05/2020 costing Rs.515.75 against mrp of rs.552 but your retail shop at TUTMIR BUSSTAND, BARASAT CHARGED RS.552 WITHOUT DEDUCTING DISCOUNT OF RS.36.25 AS SHOWN IN ONLINE INVOICE DATED 10/05/2020. SO I REQUEST YOU TO KINDLY ARRANGE FOR REFUND OF RS.36.25 AT YOUR EARLIEST....
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            S
            Srinivasan Sriraman
            May 7, 2020
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            Address: Flat no. 41; MITHILA 2 NORTON ROAD MANDAVELI; Chennai -=28

            Not a complaint. Request to send me the copy of bhel prescription, i handed over to bhel apollo pharmacy at evr building nandanam in february 2020. I do not a have copies. Since i need to use the same prescription for buying medicines for may 2020. Since i do not a copy please send it by e mail. I tried wih your nandaman pharmacy and there is no response. Hence this request to you.

            Details : name. Srinivasan t. S and prema srinivasan (Two prescriptions)
            Rty no 0224. Bhel piping center, g. N chetty road, t, nagar
            Chennai
            Aug 7, 2021
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            May 08, 2020
            Apollo Pharmacy Customer Care's response
            Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details . We will get in touch with you.
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              S
              Sushma Valluru
              May 6, 2020
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              refund is not done

              I had ordered on apollo app on 23rd march. My order number is[protected].
              The order was cancelled without any intimation on 26th march. I had checked it on 29th march and started writing to them through app, whatsapp and mail. No one is feeling responsible and my money is not refunded even after 40+days.
              In this tough times if you they arrnot able to deliver products, we can understand. At the same time apollo pharmacy should...
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              T
              Thangam.P
              May 2, 2020
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              Address: ப.தங்கம்.1/2ஆலம்பட்டி தெத்தூர் அஞ்சல்.மருங்காபுரி தாலுக ,திருச்சி மாவட்டம் 621314

              ஐயா என்னுடைய cust card [protected] lock ஆகி உள்ளது என்று துவரங்குறிச்ச... (திருச்சிமாவட்�... உங்கள் அலுவலர்கள் கூறுகிறார்களà¯... ஏன் என்றால் பதில் சொல்ல மறுக்கிறார்கà®�... lock ஆன card யை release ? செய்யும்படி கேட்டுக்கொள்à®...
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                N
                Nageswararao B
                Apr 30, 2020
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                Address: MAMATHA HOSPITAL ROAD KHAMMAM

                Dear sir/madam, good evening, iam regularly visits the apollo pharmacy store at mamatha hospital road oppo new era school, khammam. At the time of purchasing of medicines the staff are not behaves properly and responded in a reckless manner mainly kiran. Shows much more impatience. Your brand name having very precious. But these fellows are degrading the esteem and firm worth. I, sincerely appeal to you, my intention not taking the action, but plz shift those persons to different stores. Thanking you, bnr, khammam
                Aug 8, 2021
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Verified Support
                May 06, 2020
                Apollo Pharmacy Customer Care's response
                Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details . We will get in touch with you.
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                  R
                  ritttuu
                  Apr 30, 2020
                  Resolved
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                  Resolved

                  non-confirmation about refund/material delivery

                  We are using Apollo app in the mane of our daughter Ms. Tilottama Banerjee. We have booked three orders on 25th March 2020 having order values Rs. 1061.2, Rs. 6084 and Rs. 207. We have spent over one month, but a single order has not yet delivered.

                  Order amount Rs. 207 was already refund to our account. But, other two orders (Rs. 1061.2 and Rs. 6084) were neither delivered nor refund the amount to our account.
                  br...
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                  M
                  Manjunathan Selvaraj
                  Apr 30, 2020
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                  Address: Karwar

                  Its so painful and shameful to submit that the stores are Karwar does not have or sale Covid-19 mask till date. Even I went to the store in Karwar for mask. They just saying no stock.
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                    A
                    Armaani
                    Apr 27, 2020
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                    Resolved

                    Address: Opposite,kabir Mandir Manjalpur Gam vadodara Gujarat

                    26/04/2020 ko Apollo pharmacy shop se 3 products liye the uska bill 392rs tha jiska mene Google Play se payment kiya per unko payment nayi mila aur mere account se cut hogaya Bad me unko mene case diya aur uno ne bola 24 hours me return aaye ga jo nayi aaya. M.[protected] . Pharmacy address. Manjalpur vadodara near bank of India. Mobile no. [protected]
                    May 31, 2020
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 29, 2020
                    Apollo Pharmacy Customer Care's response
                    Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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                      A
                      Adithya Anuraksh
                      Apr 25, 2020
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                      about the of pharmacy store

                      Address: NGO colony , hanmkonda, warangal

                      We went to check our bp in that store he said we are not checking any thing we pleased him but he denaied...
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                      A
                      Azeem 1986
                      Apr 25, 2020
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                      I am in problem

                      Address: Hno : 44-412/15/49 sapthagiri colony, tirumala nagar, east anand bagh Malkajgiri.

                      Hi,
                      I am m a azeem regular customer of apollopharmacy my mobile number [protected]. I stay at east anandbagh malkajgiri. Hyderabad pincode :500047 i am self employed i work in a garment showroom at secunderabad. I have 2 kids 1 boy of 4 years and my daughter is 5 months from two months i didn't get any salary and i don't have money to purchase diapers, lactogen, cerelac etc. Kindly help me out. Its a request to apollo group please...
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                      G
                      from Delhi, Delhi
                      Apr 25, 2020
                      Resolved
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                      Resolved

                      refund not received after cancellation of my order

                      My order was cancelled on 29th March 2020 with order no[protected] but still I didn't get my refund whenever I called them they said we will get back to you but they didn't refund my money.

                      If They are not capable to serve the orders why they accept the money against the order and after that they didn't want to refund it. Very worst and horrible experience with apollo pharmacy didn't expect such type o[censored]nprofessional behaviour...
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                      K
                      Karthick Raj
                      from Tiruchirappalli, Tamil Nadu
                      Apr 25, 2020
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                      door delivery online cheat business by apollo pharmacy order id : 001109598

                      Address: Plot 11, Flat 1, 2nd Floor Santhosh Nagar Extension,Madhanandhapuram, Chennai-125
                      Website: www.apollopharmacy.in

                      Sir,

                      I received an advertisement message in my mobile from apollo pharmacy. The advertisement said due to the lockdown they will supply the ordered medicines in our doorstep.

                      Believing this and also adhere to government regulations to not to go out, i placed order for baby medicines and baby diapers and paid a bill sum of rs.1885.95 and order dated 29th march 2020. The payment was successful but the goods were...
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                      Y
                      yobu yobu
                      Apr 24, 2020
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                      Address: Hema Yobu. No. 4 rajaji street N V mettur avadi Chennai -71
                      Website: [email protected]

                      Sir. Yobu from avadi (Advocate) today i purchased some tablets in the above branch i was claiming the bill no response to the pharmacy worker and misbehaving me. Two days before having medicine rupees 1892/- bill no.[protected]Hema ref no. [protected]) not to discount the bill. Today i am purchace rs 1608/- the worker not given the bill i question about them no response and misbehaving the pharmacy worker pls take action immediately and enquired about the matter. I am using my wife card (Hema no. [protected])
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