Claimed

Apollo Pharmacy Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 1997
Resolved
1202
Unresolved
795
Quick Links
Statistics
Share
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Apollo Pharmacy
Customer Service Contacts

Apollo Pharmacy Phone Numbers

Toll free
1860 500 0101
572
293
Phone
+91 40 6060 2424
363
196

Apollo Pharmacy Website

Apollo Pharmacy Head Office Address

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
India
600006

Apollo Pharmacy reviews & complaints page 52

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mohamed khalid khalid
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment of money after timeout

Address:Essara wedding hall tumkur, Tumkur, Karnataka, 572101

I had bought kenz tablets from apollo pharmacy near essara wedding hall tumkur. While doing payment i scanned qr code and while paying the qr code timed out and my payment is complete so i pay the money for the person in the shop. So i want my money back rs 190. Please i want my payment back as soon as possible can you let me know when can i receive my payment my phone number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Distressed citizen!!
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order cancellation and no refund

I had placed an order online (Order no. Is[protected] in 17th feb 2020. My order apparently was cancelled, which i wasn’t informed about, but instead learnt on calling them to find out the status. I have subsequently made 9 calls to follow up about the refund, but i’m not able to get any information. They claim the refund is complete, but they aren’t giving me any transaction details, and nothing has been reversed to my card.
br...
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Report
Copy
S
samadrita saha.
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product and staff behaviour.

Address:joynagar

Dear sir/madam,
This is to inform you that myself mr. Sudhir kumar saha. I am a senior citizen man and 70 years old.
Few months ago i have purchased some medicine from joynagar station branch and collect the amount from my shop (Mr. Debprasad).
But today he came to my shop and he is threatening to me repeatedly. Before one week he have come to my shop for this things. I think he don't pay this amount to your store and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill no 13243cs0102750 0ns

Address:10,doulat bazar v, tribeni hooghly

I bought one stripof zytanix tab on13/3 from the tribeni br of the above shop.
My doctor pescribed me this medicine for my wife for five days, one tablet of each day, so required only five tablets. But the refused to give me five. To save my life i have to purchase. I am a senior person of 68 yrs old have no such income. The tab cost rs197in which rs98.50 is for no use. Could they do not make o strip of 4/6 etc so that medicine could...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
guddu19650
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hand sanitizer

Address:B-1102, Antriksh Golf View -2, Sector 78, Noida-201301, Gautam Buddh Nagar, Uttar Pradesh

I'm a regular customer of your pharmacy since long. Yesterday, on 8th March, 2020, I visited Apollo Pharmacy, Sector 78 Noida and asked for hand sanitizer, the person available there told me about the un-availability of the product and informed that the same would be available on 9th March. Today on 9th March at 1:30 PM, I again visited the pharmacy for the said purpose. A person named Mr. Lokendra was present there and showed me the carton...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anupsg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess payment taken, detect in invoice observation complaint id-2589087

Address:21, Greams Road, Chennai 600006, Chennai, Tamil Nadu

Sir,
In ref. To my complaint id 2589087 regarding the above, again i want to draw your kind attention and again requesting to remove my difficulties as applied before you. If you are satisfied and willing to pay back my excess amount which has been paid in your counter, please let me know the procedure how can i get the amount back, then i will send you the details as asked for. Your concern is very large and grate, keeping the same...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Open2020
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff (ap52532) showing insulting behavior

Address:Hridaypur ,west bengal, 700127

Today, i am visiting your hridaypur pharmacy for collecting my regular medicine for my mother. My is a regular customer of your appolo pharmacy. Every month i am collecting medicine and showing prescription of chennai apolo hospital doctor.
But today, when i am going to your hridaypur store, one of your employee (Ap52532) showing insulting behavior....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh Kondapalli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product they are giving the price

Address:Nacharam,near vyjayanthi theratre, 500076

Hai

This is suresh kondapalli, today i had a bad experience in apollo pharmacy in nacharam-500076
I have take 1 product in this pharmacy they said 130/-, i asked to them any discount is there, they said me above 200/- ok that is fine, when i am paying in paytm it is 118/-, why they r making money like this not a correct,

Give me explanation about this, this happened in march 5th

I had...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
thallam raja
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service from staff at rc road tirupati branch

Address:RC Road, Tirupathi, 517501

I have waiting for more then half hour for tablets nobody can't response and i have asked several times finally they responded then told that internet is not working we can't redemption amount from your card and they suggested to go beside med plus take tablets because which is small amount and sometimes they have collect full amount on tablets due to internet not working, this branch is providing worst service, finally i have taken from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:RABITIRTHA, P.O.- BUD BUD, Dist- PURBA BARDDHAMAN, WEST BENGAL, PIN- 713403.

Sir,
We, Husband & Wife are patient of Apollo Hospital, Chennai vode UHID No-AC01.[protected] & AC01.[protected] under Dr.SUBRAMANIUM J R (MD). After completion of our treatment we moved to Apollo Pharmacy Counter at Main Block for medicines.
Kindly check the enclosed Invoice and Card Payment Slip vide Invoice terminal No- 15268CC0321195, Dated 27/02/2020 at 07:42:15 am, and as Total Bill for two patient medicines is paid in...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HARINAXI SHARMA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

purchase of seacod capsules, not delivered, nor refunded

Address:Dholakua Cross Roads, Gandhinagar, Gujarat, 382421

I had ordered seacod capsules on 22/2/20, order id[protected] @ rs 172.12 which appeared on their site, and which appears today also. But it was not delivered because they say the price is more and i have to pay the difference if i want delivery. They have cancelled the order on their own and have not refunded the amount also.
Had it been an emergency, they would have extorted more money to deliver medicine.
I have lost trust...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prady01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home delivery

Address:Hyderabad, Andhra Pradesh, 500089

On 24/02/2020 i placed order for medicines at 5 o'clock at manikonda apollo pharmacy and person on the other end said it will delivered within half an hour. I mentioned it is very urgent. I kept calling them and they kept on postponing the timings. It was till 10 oclock at the night they did not delivered the products nor did they told me about cancellation of the order and switched off the phone. Next morning when i called to enquire the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vanithalucky Vanitha
Jul 3, 2022
This thread was updated on Jul 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

certificate and drug license has not been relieved

Address:APOLLO HEALTH CITY,, BESIDE GET-WELL SURGICAL, SAI GUEST HOUSE, 500096

Good morning sir. I have worked as a pharmacist in apollo pharmacy for 1.6 yrs. I feel it was a worst experience to work there. After resigning from your organization also i didn't get free from your trouble. 5 months i have completed still i didn't get my certificates, still how many days time i should give for certificate relieving and staff is also very rude and careless. Because of you i lost my jobs after joining also due to the that...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
ankolekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behavior of salesperson

Address:sadashivgad, 581352

Hi often i visit opollo pharmacy and i feel great to shop there but recently the sales person are behaving rude. When we ask for a product, instead of giving they ask us to find or pick up by ourselves. How would we know where the products are kept? Why they are there if they cant assist the customer!? Also sales person put customers on wait. Rudely they speak up with the customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Varun Kittu Mishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment done twice. money not refunded even though bill was cancelled

Address:141/A , Mahalakshmi Apartment , 5th lane , Raghavendra Colony, Kondapur, Hyderabad, Andhra Pradesh, 500084

I bought items worth 127 rs . Once the sales person initiated a payment of 100 by mistake then he again initiated a payment request of 127, both on phone pe . I paid 100 then he said its cancelled even when payment transaction was successful. I again had to pay 127. He said it ll be refunded in 2 days automatically but it is still not done yet it's been 4 days now. Yesterday he said we cannot do anything from our end. N made excuses. Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adi reddy Sravani
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no return of medicine!!!

Address:Beeramguda, East Godavari, Andhra Pradesh

I have been a regular customer of apollo pharmacy beeramguda. My doctor advised me to take vit d solutions and i have taken 5bottles of each which costed 73rs each. As my doctor said u can stop them now i have went for the pharmacy stating return of medicine, the guy stated me that there is no return policy or exchange since one mnth. I am a doctor and according to the usfda and other guidelines every pharmacy has a rule of taking the medicine...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sunilbhojwani23
from Bengaluru, Karnataka
Jun 28, 2021
This thread was updated on Jun 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund for wrong deduction of amount on ask apollo app

Address:Bangalore, Karnataka, 560033

On dec 10 i tried booking online order on ask apollo app.
Money got decuted but transaction failed.
No confirmation message or notification from apollo.

But paytm said money debited to your account

I have send 15 queries including calling and mails.

No resolution yet.

I have to send consumer court intimation, for that i want written final reply from your side.br...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
S
Shikhagrov
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer care experience at apollo pharmacy can for tech space sec 21 gurugram

Address:Candor tech space sec 21, Gurgaon, Haryana

I visited the shop today to buy a medicine . After buying the medicine when I paid in cash, the person told me they do not have change ( although I just gave 100 rs n medicine was for 18 rs) n asked me to pay through Paytm, their paytm link was also not working n then they asked me to pay through card which I was not having. I told them all I have is cash at the moment n they told me to return the medicine with a very rude n arrogant behaviour....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ROSHAN MORAS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sleeping on duty.

Address:Shop No 1 & 2, Shanti Vihar Complex Mira Road, Shanti Nagar, opposite Sector 2, Thane, Maharashtra 401107, Thane, Maharashtra, 401107

On 15th feb 2020 at morning 5:00 am ist i visited apollo pharmacy at shop no 1 & 2, shanti vihar complex mira road, shanti nagar, opposite sector 2, thane, maharashtra 401107. I had an emergency and needed some medicines but to my surprise the shopkeepers were sleeping right in front of the gate and inspite of banging the gate.. Shouting and yelling they did not come out of sleep. Finally i gave up and started searching for a different store....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debapriyo Goswami
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

item not delivered - order no 001031628; store not giving support

Address:Lake Town, Kolkata, 700054

Item booked on 8-feb-20, vide order no[protected]. On 10-feb, one person from the store mentioned that the item cannot be delivered as there is price mismatch.
I mentioned to them to take up with the office as i have purchased from apollo based on the price quoted online and payment also also.
However they are still to come back - neither they have delivered my item, nor the store manager is calling back to resolve the problem,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy