Apollo Pharmacy Complaints & Reviews

This is to inform that i have been given the genric medicine at mrp being sold by the Apollo pharmacy at Devadurga. This is not once but twice they done the same and if asked about the bill they say that the printing machine has some problem. This a very bad part for the brand Apollo cheating the poor customer. If any higher authorities are hearing this help us in this regard. Advice them to give the original medicine with proper rates.

I went to the Apollo vendor for purchase of Amantrel tabs. He said he will offer me 10% discount. I informed him that Medplus offers 15%. He agreed for 12%. He did not give me a bill. On sking he gave a DUPLICATE bill. Checking I found he gave only 10% discount. He said Program problem from Apollo since April, 21. Refused give me the difference of 2% as he will be out into loss. I purchased 6 stripe of Amantrel @ 202.07. Pl pay my 5% of difference in discount. Thanx.

Today I went to above mentioned pharmacy to purchase some medicines, at about 5 o'clock in the evening there were three staff. Two are attending other customers n one sitting happily, i waited for 15 minutes for my turn, but other male staff couldn't clear the customers and finally that girl who was sitting with out any work attended me, till then i thought she is not a staff, so asked her politely why you didn't attend earlier, her answer was rude and said arrogantly she was attending a phone which she didnot🤔... Please kindly look into these little things otherwise these things will hamper your reputation...thanking you

Sir I purchased 199 pampers I want cover it is. but executive replied ifu purchase you bring carry bag .I replied why you do not provide but he was unwanted speech with me kindly verify and take action he name is karuppasamy

Dear sir,

I perchesed Apollo pharmacy store at rangasaipet warangal rural.
After 6months it is not working (machine is working but air not come out) so I opened caps and check, inner pipes are damaged like holes.

So I asked all surgical shops for pipes but no one have like this pipes, it is thick and hard

So please tell and send me like this pipes.

Thank you..

I did one transaction in Apollo pharmacy on 26th June in Mahadevapura
Bangalore branch for Rs 1050 however they charged Rs 1050 + 665. The
seller had denied to refund the access amount. They are asking the
credit card statement as a proof for this excess payment.

From SBI Apollo Rewards points - 665 (1 point equal to Rs 1)
From SBI Apollo card - Debited Rs. 1050

Your team has created the issue and they hold me in store for more than 3 hours and finally they did not refunded the excess amount.

I sent an email couple of times to [protected]@apollopharmacy.org, [protected]@apollopharmacy.org and [protected]@apollopharmacy.org but did nor received any response for till yet.

is this the right way tp deal & behave with customer and working in the office?

Today I call to your tele support team, they disconnected the call 3 times after hearing the concern. Finally I did not received any satisfactory responce from your back staff as well as tele team.

I can wait max till Monday, post that I will publish all the details along with transaction details in Facebook and linked-in.

Thanks,
Ajay Sharma

Thanks,
Ajay Sharma

I visit Apollo pharmacy near my home. I am longtime Apollo customer also. I purchased two items (Junior Horlicks and Boost) worth 535/-. Staff was not accepted to card payment or money. I have a membership card also. They demand to pay amount their personal phone pay number. So, I done to paid. But, Discount is not added to my card. Or by hand. They told me that next time better luck.. one lady staff was very irrespectivlly talking to me..

9th july 2021 buying a manforce condoms (3pcs)pack, form bhiringi more, durgapur located shop.
They have been charged for that pack 40rs.
And not given me any pouch and bill.

Half hour later i m just see the mrp tag and there is only 25rs.

Apolo medical (bhiringi more, benachity) branch .

Please solve my problem.

This complaint is for this particular branch alone.Most of the time purchased bill is not provided to customer reason printer not working and Apollo system server is down.
Moreover the health credit points are not updated every time same answer system down.

Customer service is very poor and guys at counter are always busy on phone call not official call and not even bothered to answer customer queries.

More over they have guts saying go and complaint to anyone least bothered.

I really wonder Apollo pharmacy is not providing free medicines to any of the customer's. Such an unprofessional staff behaving manner

Kindly look in to this inorder maintain Apollo reputation

I purchased around rs 4000 by 4 bill in apollo pharmacy near mmm hospital mogappair.pharmacy told system is not working so we give handwritten bill. When the system ready we will update your purchase bonus. But till now they are cheating me. So do the necessary. Name saravanan, mobile number [protected]. ( apollo pharmacy bazzar road, very close jps surgical shop and mmm hospital)

Dear Apollo-yesterday i.e on 1st July 2021 I went to apollo pharmacy for purchase of medicine your guys were so rudely behaved with me and they didnt given the discount also.Your pharmacy is situated at Shaktikhand 2, Ghaziabad UP.My contact no is [protected].please call me and also resolve this issue.

I dont want to recieve any message from your side. Due to your annoying messages I have uninstalled your App despite of it I am getting messages. For God sake plz stop it
Mob :- [protected]

Ordered eye drops through Apollo 247 app. Didn't receive the order though the app shows delivered. No refund has been issued since 5 days despite escalating to the zonal team. Useless support from the app. There is no customer care number.

Its digaster to the public health that the reputed company selling the foulted medicine. I have purchased the medicine which has different colours of same batch two bottles duo to the pharmacy as improper temperature maintain.
Apollo pharmacy Bahadurgarh opp Jhajjar mor, Bahadurgarh .
This pharmacy has no ac and no ventilation that's why the temp of pharmacy at boiling temp. I have complaned against it before nothing action taken against
It is danger to the health which make believe against the company .
The related officer has to take strict action against this .

On 19.06.21, I purchased a digital thermometer from an Apollo Pharmacy ( bill no. 13006CC0041338 of Ho-Chi-Minh Sarani Pharmacy ). On returning home I, I tried to measure temperature of my sister who was suffering from fever. It seemed that the temperature was not showing correct. Next day, I went to that shop for a replacement product as that was a junk for me. But they refused citing their policy. But they could not explain how to check the correctness of their product at higher temperature. this is very unfair. I left that thermometer with them though they did not hand over me any receipt With best regards,
Sanjoy Kumar Adhikari, [protected]

I received an SMS today regarding the reversal of credit points of the invoice no:CS0013942. Please clarify the details

Please stop all type of promotional SMS, , My number is anyways part of DND registered with trai

Regards

Sachin
[protected]

I will buy theirs at their Medical My father has bought from them many times based on which I have been buying items for a few months now so on 17/06/2021 I bought the Nebulazer equipment for Rs.2850 / one which is another problem for them when replacing them.They did not give me another bill when I gave it to them. When I asked them, they gave me the old bill saying that it was this bill but in the message that came, the bill was rejected. If so, what is the bill for the replacement machine I bought?

I am writing to you to raise an issue about Apollo Products
product: pulse oximeter
Serial Number: 08HM225614

issue: not working properly, poor quality build, I bought this product 20 days back. reading is in pulse it's showing spo2 levels, spo2 levels also not correct.
The battery back side spring not in the correct place (+) sided we have the spring instead of (-) side I have attached photos

so wanted to replace with another brand, I asked for a replacement for pharmacy they refused to replace it, they wanted the packed cover then only they will replace. who will keep the parking covers with them? I have suggested everything noted in your system why can't you get the details in the same they have no answer.

Pharmacy details: apollo pharmacy, 7th Ave, Sarvamangala Colony, Postal Colony, West Mambalam, Chennai, Tamil Nadu 600083

How I affected?

due to Non-accurate value, scared and went to many times hospital.
My details: K Ranjith Kumar

Hi,
I booked a lab test on 12 th June and they collected sample twice on 13th and 14th June. But they didn't give the reports till now.