Apollo Pharmacy Complaints & Reviews

Ur staff speaking very roodly with me and they told me to don't come to our shop. We have other options to take medicine. Today i gone to purchase medicine. Ur staff speaking very arrogantly. These the customer based market. We will tell to others don't go to apollo. Because the staff is not good. They are not good. They not give correct response to customers

I visited apollo pharmacy branch located at arihant arden, greater noida west, sector -1 on 09/12/2018 to enquire about four medicine related to bp. I had enquired about a couple of days back, when the same man expressed unavailability of the medicines and delivered an eloquent convincing lecture saying that since they have so many branches all around it was not at all a problem to get the medicines immediately
When l reported on sunday, he became rude and showede other doors.

For the last one and half year i had ordered my medicine in different places of your pharmacy the same way on 11/12/18 i had ordered diapatic medicine and some vitamins tablet in your villapuram madurai branch around 13 hrs till it was not yet supplied, yesterday around 19 30 contact the branch no response to day contact customer care they informed we want to check up the store this type of public service you are doing? You people are playing with public life if the medicine available or not the communication is to be informed or convey the same thing to me keeping mum — @ — @ —
V. Sundaram
Madurai

On 2nd december 2018 i bought nasal spray i. E. Duonase nasal spray for this product i paid rs.279/- via phone pay + apollo card rs.40/- deducted= 319/- (Actual cost rs.319/- i have already apollo card).
But seller asked you have pay again, but i am asking why i paid already, then seller replied i am not validating you have to pay again.
I said money deducted in my account, seller replied that money was refund will be 2 to 3 days.
Finally i paid rs.279/- again via phone pay.
After completing 2 to 3 days i went to apollo pharmacy asking money was not refunded. Seller replied just rising the your complaint to higher authority, they said money will be refunded 4 to 6 day again said.
To day is 11th december 2018, money not yet refunded.
Please consider my request i want refund my money rs.279/-
My email id: b. [protected]@ gmail.com

When purchasing medicine at any
Both parvathipuram brach, vizianagaram dist ap, medicine purchase bill's are not give while asking them bills they are saying that printer is not working or computer is not working, we can execuse one or two times but every time saying like that only if asks repeatedly then they will say that give your phone no., later we will give you bills then ask later some day say same answer or say some other story it's very ignorant manner. No other pharmacy in vizianagaram doing like that.. Take action on them.. This type of mannerism decline your reputation in parvathipuram

Apollo representative denied to accept payment through PhonePay from last two days, accept only card & cash payment, and reason said that internet is not working, My question is if internet is not working than how working your system and how to accept card payment easily.
they have avoid to accept payment through PhonePay, you are requested to resolve this issue in Gotri, Natubhai Circle, alkapri Vadodara, Gujarat Apollo Store.

Actually I bought dr.morpin diabetic test strip on 20/11/2018 in omalur that is loacated in salem Tamil Nadu.It cost ₹550 and i paid this amount in phonepe that amount was created i my account but your merchant said that it was not created so am paid through case on that spot..This my issue here i attached my transaction id also you may refer below

Hi
This mail regardaing an issue about the representative satyajit kar emp id 2693, who is unwilling to sell medicine or give home delivery for the same. Since the day i have given the list of medicine he was unwilling to share the payments method and forcing to pay the amount by cash... He also informed me that he will not give the medicine until and unless i dont make payment prior the delivery of the product... I am not new to apollo and i refill medicine evry alt month. Without failure... He is rude and have no professional idea about the job he is into... He cancelled my medicine as i have asked him to deliver the medicine first before payment...

I am very much disappointed about this and will go to the highest authority if necessary to seek solution for my problem. My contact no is [protected] //[protected].

Very unprofessional representative and rude unnecessary it will incur huge loss in future if such employ represents a brand name like apollo.

Regards
Pooja sen

Sir... Iam training in your apollo pharmacy... U have some family problems so suddenly i leave and regin my job. But somebody sir's not give my 10th class original memo with out money... They want money... Pay money and take your memo sir... What is this sir... Your apollo company is brand company your stoff is very foolish... What i do sir... We are students... We are go to and complent to news channel or police station... Tell me sir... What we do now in this situation...

I had purchased a xylomist nasal drops from Apollo pharmacy outlet of new ranip, Ahmedabad and had paid through Paytm 2 days back. I wanted to refund the product due to lack of indication for its use. But the vendor denied for giving the money back or crediting it into our Apollo account or even buying some other medications in place of it, and the reason given was that since payment is done online the product can't be taken back. Is there nothing that can be done?

This is for order id[protected].. Ordered on 31st oct and till now no information about it... Had called 3-4 times to customer care and they gave diff mail id everytime. I had mailed also for which never got replied... Trying calling the customer care number now but it's telling a wrong number... One of the worst site have ever seen... Never recommend any1.

We have taken mammy pako pants 32 pieces nb_1 on 19/11/18 and the packet was fully damaged due to ants bites after opening the packet. The packet was full of ants and holes for the diapers due to ants bite..
Not a correct response from the branch after calling so many times
So we feel that they cheated on us...
We want response from apollo main authorities
Thank u

Hi i have purchased medicine vide inv no 1155cs0015945 dtd 20-11-18 from your vadodara-sun pharma road branch on verbal assurance that if medicines will not used (Travel purpose) & in sealed condition returned the same & bye anything against for same amount & now they are denied for the same.
So your company policy is what or no policy. If policy exist why your employees are chiting people by false commitment.
You're policy is such then you will be looser and not customer oriented.
Please cancel my membership card no link with mobile no is [protected]

We are paying through provided phone pe wallet but the pharmacist suggested please don't come this and that time, come when we free, and the pharmacist was not friendly reltionship with customers and angry to others. He was harsh, he said to me, you will get some benefits by paying through phone pe, this non of his business, we are paying what we get and pay through provided wallets.
Please encourage this kind of people, this will cause bad opinion on your services, i ask him his good name but he didn't reveal, he ask me why, what will you do, this kind of questions he asking me

Sir, i have ordered a item vide order id[protected] on 01 nov 18 but the item was not shipped for 2 weeks. After contacting a number of times to customer service of apollo, the item was dispatched on 15 nov 18 from delhi. I was informed that the item was dispatched vide awb no.[protected] through ecom express and while tracking the order it showed as the item delivered on 16 nov 18. Now the complaint is that the item is not yet delivered to me. I have not received the item and contacted a number of times to apollo pharmacy delhi and even ecom express too but my issue is not resolved. Kindly look into the matter and resolve the issue as soon as possible.

Hello mam / sir
I purchased 5 apollo apple drinks an hour back near apollo pharmacy vidyanagar opposite tyrocare hospital, when my husband and me tasted the drink we experienced unpleasant smell from the drink so i went back to pharmacy to return it, the person in your pharmacy mishaved with me when i asked him to replace the me product with other apollo product, this is not at all fair how could he behave in such a manner with a elder women like me.. When i asked the details of the store manager he said his manager name is reddy and said to give complaint against him to his manager how could he say that.??? I threw your product there itself.. This is not at all correct... Shame on apollo..

Apollo pharmacy, sheela nagar, visakhapatnam, ap :.in this unit staff always say that the system is not working... They make a note of our purchase on a piece of paper. God knows whether they are entering it in system or not. Whenever we want to purchase from our credit points, the same stock reply: "system not working".

Plz look into it.

Mv ramarao
[protected]
Mob no. [protected]
Sheela nagar
Visakhapatnam

Hi, the customer care executives are very rude. I have called the customer care to know the status of my refund. The voice of the customer care representative was very aggressive and when I asked his name, he just disconnected the call. Even after calling them they are disconnecting the calls. At last one representative lift the call and when I asked the name of the person who spoke to me. He was backing his colleague stating that we have 40 members. Please provide appropriate feedback to them.

I'm mahesh
I bought medicines in golkonda x roads hyd
They are not given discount and changes one medicine when I complaint about it he will not respond and I also call customer care they are also should not talk mannerly
I said I'll complaint higher authority
But also they didn't respond my problem and they will laugh
What I do
This is Apollo pharmacy's behavior about customer
this is the worst situation I'll ever faced in pharmacy's
Just they priority for money not for customers WTF...

Please note i placed a order of medicine to your ramgarh depot kolkata 700047 on 11.11.2018.. Arjam8n 100mcg 2. Nucardua regard 20 mg the order was taken but they did not deliver the same and i could not give the medicine to my patient.. They also not receive my telephone call also.. I complained the same to the in charge mr gopal mob.[protected] and achinta no[protected]. At 9.30 pm when from other phone shri shankar mondal of ramgarh depot told that we can not deliver medicine. After that next day also they did not give any massage. But very peculiar that the customer care no furnished by the company in cash me memo [protected] and 60011111.. Is false.. How they are doing business violating clinical establishment act and they are not having any registered pharmacist as required by law..in apollo hospital as the depot are under them having any staff who could understand my complaint.. They are telling we are not aware about it miss beauty told me...