Apollo Pharmacy Complaints & Reviews

Dear sir,

I had a prepaid healing card of appollo pharmacy number [protected]. I have lost this card somewhere at home. Now i want a duplicate card issued but the appollo pharmacy in khanna market, jor bagh, new delhi says that they cannot issue it and only appollo pharmacy customer care can get it done. Please help me out in issue of duplicate card.

Sanjay bora
Mobile [protected]

Apollo pharmacy in rbi layout jp magar bengaluru, very pathetic customer service. Placed order in the morning 8.30 am didnt get the medicines till 2.00 pm. One medicine was not available after two follows up delivered.
Asked for two bills as two different patients only one bill delivered. When asked curtly told two separate bills discount will not be given but information not given in the morning - when order taken with clear instructions for two different bill. When checked in your website this detail is not mentioned. Very lackadaisical staff and store incharge mr. Prathap.

I have contacted this pharmacy due to
1) apollo pharmacy
2) discount 10% given on medicals
3) 500 meters from my residence
The staff are very pathetic and rude. Not. Briefing customer about what are the schemes etc. Hope the concerned authorities will look into this and take appropriate action on the staff. People in service industry need to be approachable and customer is customer whether physically present or not. I approached because of the brand name because of one branch let the brand name not suffer.
Thanks

At harni warasiya road branch of applo pgarmacy of ta and dist baroda state gujarat. I have visited for a perticular medicine.
Sales person said he his having medicine but not avaible in his stoke. So he can not prepare bill and he force me to buy without bill. (Also offer discount without bill)
I denied to buy without bill and visited one day later. Then also same thing happen.
This contiues upto whole weak. Daily i visit shop but sales person avoid me after arrogent reply and not showing intension to prepare a bill.
So why he is not agree to prepare bill.?
Why these much delay for a medicine?
How much time do u take to enter a perticular medicine inbyour stoke to prepare a bill?
These type of greedy and lethargic attitude does not suitable for prestigious firn like yours
Pl take action against such sales person other wise i will complaint in consumer court.

I am regular customer of rr nagar appollo pharmacy. My purchases are about 15 thousands per month. I am a customer for about 6 years. Today morning i asked for losar 25 and assurance was given that it will be available at 6 pm. I approached them around 9.45 pm. They were very generous that they have not brought that medicine. Earlier they used to give home delivery, but they are so kind, there is nothing like home delivery. The reply given was very casual. Hope any such callous attitude is highly deplorable. This is not my first experience, i have experienced earlier also, being a senior citizen the irresponsible behaviour and attitude can be tolerated only by people of their type only. I have decided not to visit appollo pharmacy and i will inform other friends about the attitude towards customers. Hope such type of service is not given to other customers. Thank you for the services rendered earlier. P. N. Nagaraju, deputy zonal manager retd. Life insurance corporation of india.

Sir i have taken the medicine from apollo pharmacy in tiruvuru krishna district sir the medicine is fully damaged and i went to the pharmacy and asked to take back but he is saying i will not take and talking arrogantly and the employ is saying what will you do u will complain against me he is saying sir his name is zameer please do action sir thank you and the medicine is not returned back sir...

I have purchased medicines from your pharmacy at ponneri on 09/06/2018. The bill amount after deducting the concession amount was rs.430/- i paid the amount through my paytm account. Instead of deducting rs.430/- the said amount was deducted twice from my wallet. Ie. Rs rs. 430/- was deducted excess from my paytm wallet. When i asked the in charge of your ponneri outlet he asked for two days time to settle the matter. When i approached him...

Sir. My name yogesh kumar from jaipur
Sir me vijay path apollo pharmacy se mediation lene gaya or apna card sath me le gaya. Me ek cream lene gaya to mend bola ki mere pese mere card se readam kar lo to vijay path pharmacy ka incharge vijay kumar gupta ye bolta h ki ye card farji h is card se pese readam nhi honge or jab mene unse complain no. Manga to dene se mana kar diya, ki mere pass koi complain no. Nhi hai. Or jab mene unse ye bola ki chalo thik h par ab mere ko peso se de do cream to. Bolts hai ki kese bhi nahi milegi me reason jaan skta hu, or jab mene unse ye baat ki mera card farji kese hai to vo bolte hai ki is card se bahut mediation kharidi jaati hai, is liye ye card farji hai, kya jayada mediation buy karne se koi card farji ho jata hai. Haa sir ye jarur hai ki mene apna mobile no. Apne frs ko jarur de rakha ki jab bhi aapko koi mediation buy karni ho to aap se jab apollo wale no. Puchhe to mera no. Dalva diya karna,
Sir ye vijay path apollo pharmacy mansarovar jaipur ka incharge to itna kamina hai ki kabhi bhi kisi costumer se achhi tarh baat nahi krta, ya to hume apollo pharmacy se mediation lena band krna padega agr esa hi chalata raha to
Sir mera card mobil no. Hai -[protected]

On 6 june 2018, 8:42pm i bought a medicine from apollo net amount is 355rs, i want to pay through phonepe, i told my mobile number which is linked with phonepe app and your employe send me a link to pay then only i pay like this so many times i paid in apollo mostly i paid through phonepe only but this time he said i didn't generate otp, signal is not there some stupid reason he said and he forced me to pay money again for the same medicine which i bought.
What the hell is this?
I believe on your pharmacy but you people are cheated me for one medicine you charged me double amount.
First time i paid through phonepe amount was deducted and transaction was successful. Second time apollo pharmacy employee amarnath reddy forced me to pay the bill by cash or card.
He only didn't generate otp, while paying the amount also he didn't tell anything,
He only done mistake then again he ask me to pay again
What the stupid service it is?
I never seen such a lazy fellow in my life.
How did you give job to him, i didn't know?
I want my money back instantly.
Your employe done the mistake and am suffering here.
What is this?
This is the way to treat with customer.
My transaction id is
C1806062042186244697115.
Order id :[protected]
Date : 6 june 2018.
Message: bill not generated? Please give cashier this transaction id918710011155712204218.
Clearly this message give by phonepe but he doesn't know how to give complaint and get back the money. Instead of him am suffering here.
I went again 10:30pm for asking he raised a complaint or not but before he told me i will raise a complaint you will get back money within 3 days but when i went to 10:30pm simply sitting so lazily.
I asked for a complaint the slowly lazily he answering no wait i will call then he will call and tell the details, but in the same shop remaining people are also there previous time also this happen like this they just ask me the transaction id.
But this fellow ask to do the double payment.
I don't want to listen any reason, i want instantly resolution for this
I want my money back right now.
Your employee name is amarnath reddy
And his number is[protected].
I hope you people not to test my patience's.
This is not my mistake, but am suffering i didn't listen any reason.
I want my money just.
Find the below uploaded attachments.

HI team,

I made a transaction with Apollo pharmacy on 3rd Jun 18 in Repalle Apollo Pharmacy unit. I made payment using Phonepe wallet and the transaction was requested by the billing person twice( he said that the first link was expired and i will get refund).

But when i checked with Phonepe, they confirmed both were with Apollo and they have to return the amount.

The bill amount was 313 and transaction...

Respected sir/madam

Today before i have good impression on apollo pharmacy. But today i have cheated by apollo pharmacy. Why because they have taken 100 rs extra on mrp charge. This is not a correct.
Address sudharshan nagar, hmt road, chintal opposit indian bank hyderabad
Pincode:500054

I hope you are taken action to that person. Otherwise i will give the complaint to police and write the letter...

Dear sir/mam,
I am a castomer of your phermacy at panskura st bazar, my card no [protected].
When go to your pharmacy for buy medicine maximum time i can not parches medicine beacouse
'error in network connection' can not use swipe machine for payment money,
In this modern time ihis is possible? How funny matter!
In this # heat time if i want to buy very simple dry ors powder for adult/children, not avilable!
Your stuff's are suggest me to make order for this very simple product.
This is possible?

Please solve these problem, please.

Hi, i checked in to apolo pharmacy at kottara mangalore on 30th may evening and purchased morrf 5% solution. After going home when i opened the box i found empty bottle. On 31st may i went and checked again in shop. Now they are telling batch num of box is different. I gave same box which they gave to me. And in bill it is mentioned different batch num....

It was disgusting when a customer care calls customer 'batameez' on phone. Is this how customer care are suppose to help customer.
I was in emergency situation when I called apollo Indirapuram to ask for my old report (apr 2015).i shared all details still they don't have my relevant data. If they can'taintain 2years data what is the purpose of charging such hefty amount.
1. It was my company sponsored full body checkup, they mentioned all details of blood but had not mentioned my blood group.
2. Do not have data before 2016.
3. Worse thing when I stead of listening to customer Co vern they call u batameez.

This was third the I got my full body check done by company. And everytime I received blood group. I do have complete blood report of my blood test but blood group is not mentioned which is very crucial for next treatment. This is how they are making their bank balance hefty!

No matter what such response not acceptable from such big brand customer care. I asked for details which was my rights.

We have order some medicine before a two weeks ago. Even today 22/5/2018 in pharmacy no responds.in yerraguntla kadapa dist., they when told only two days but still their are no responses. They even not answering to call also. I didn't know name also. Staff is irresponsibility in yerraguntla kadapa dist,., ap. They are not giving computer bills to customer means no discount. So why we have to go to that pharm., iam sending these complaint...

Dear authority,
I am order probiotic culture concentrate not less than 205 cfu capsules "floristore" today 9.45am at yours madanpur, nadia, west bengal, pin-741245 branch. Your shop boy told me at evening my urgent drug will be delivered. But at the delivered time your branch boy not delivered my drug. My wife in serious illness. I seen recently your madanpur branch boys activity very bad, commitment big zero & customer suffered.

Please see the serious problem & solve as early as possible.
Thanks & regards
Bhaskar barman
Card mob no-[protected]

In bangalore munnekolala area near government school apolo pharmacy. Dey r not providing to pay by paytm, phonepay. Always they are saying signal is not there u can't pay by phonepay and paytm. We r struggling like this before 6 months on words till now. Dey r saying same thing. We r getting struggle because of dis. Please rectify the issue as soon as possible.

I ordered medicine on 13/05/18 sunday mrng they said we will deliver by evng but they didnt turn up yesterday i called they said the lady who took order forgot to inform we ill deliver now they said that is 14/05/18 but the didnt do again i call today they r telling the same reason dont know what to do with this people they r vry irresponsible kindly take necessary action
apollo pharmacy details
# 39, East Coast Rd, Srinivasapuram, Valmiki Nagar, Journalist Colony, Thiruvanmiyur, Chennai, Tamil Nadu 600041

All Apollo Pharmacy stores are selling Prescription medicines only in Whole Sheets. The Doctor prescribed 7 days of medication for which 7 Tablets are sufficient. But every Apollo Pharmacy store is selling only the whole sheet of 10 Tablets. Even their Customer care say the same. Why should customers buy medicines that they will not be using?
The medicine in question here is Syntran 200Mg. Which is 35 INR per tablet.

The...

PAYTM wallet amount Rs.310/- deducted on 30th April 2018 at @ 7.10 P.M. Apollo pharmacy Mirjalguda, Hyderabad-47, Telangana under order 1476200130042018191050 but medicine was delivered saying that amount not received to Apollo pharmacy from PAYTM for which PAYTM was shown as payment as success with Wallet Txn ID: [protected].
Kindly look into it & revert ASAP.

Thanks
L. Sudhakar
Mobile: [protected]
E-mail: [protected]@gmail.com

Hi sir/ madem,

I am shravankumar j, from kothagudem bhadradri dist, i am the customer to your apollo pharmacy since from 2 years and my registered mobile number is [protected]...

I would like to bring to your notice that your apollo pharmacy centres are not in corret manner...

As this is summer and your pharmacy have the a. C but they are not useing it due to this high temperature the medicines get damaged and as a customer i want to question you that if the medicines are in high temperature will it get experied before the expeire date...

I think and i am sure that the medicines should be in low temperature so that the medicines will not have a chance to spoil before expeire date...

So i request you to look into this issue and please give the medicines in good condition by keeping them in low temperature...

Please dont play with customer health...

Note: this is the second time i am escliating the same issue which i had done at the last summer...

Thanks & regards,

Shravan kumar j,
Kothagudem,