Apollo Pharmacy Complaints & Reviews

Just 2 hours back travelled about two kilometers to apollo pharmacy as a regular customer but to find that esam 2.5, eno sachet in lemon flavor and mentho plus smaller pack are not available/out of stock. This is my repeated experience with apollo. On the way, till the appolo pharmacy, there are about 11 chemist stores whom i avoided. Now i extend my thanks to the apollo pharmacy for their service by which i happened to switch to other chemist shop. I found better offer and services than apollo pharmacy! Decided not to return to apollo. Thanks for understanding.

Are you guys mad or what, i have explained home delivery option is not there in that branch again if you guys want more text means what i will say

"We have examined your complaint and it appears to be a bit short. Short complaints rarely get resolved and often are left ignored by companies. Please expand your complaint in order to have a higher chance of having your issue resolved."

ready the below text two more times you will feel you have enough test to read. So stupid

No Home Delivery - Apollo Pharmacy Ramamurthy Nagar Bangalore

Always they will take the order but never deliver, I went and asked many time just they will reply no staff. if they have no sufficient staff they why they are taking the order.

Please add additional resource to that branch

I went apollo paharmacy apollo ambattur branch near rakhi theatre. I told them to give pankaja kasturi ortho oil and the incharge told wait for 15 mins and i will send my person and will provide me in 15 mins. After waiting for 1hr the person came and said kindly get from. Other branch. Kindly teach some manners to your stafff... I will never buy anything from apollo pharmacy and wont recommend anyone

Apollo pharmacy podili, prakasam district, andhra pradesh, these people are denying home delivery and are demanding charges for delivery of paediatric medicines.. Such inhuman and arrogant people are hired by you.. This is the worst experience i have encountered for getting medicines under emergency conditions.. If you can't provide home delivery don't keep sign boards and advertising boards and cheat the people..

Dear apollo pharmacy

Iam srinivasulu k living in nalgonda.
Your first big store located at shivajinagar in nalgonda. This store is apollo franchise r the individual of the incharge person. The staff is behaving like there own outlet.

Apollo introduced points on purchasing prouducts door delivery and lot of cash back scheems by paying phonepay this is the good and excellent concept to improve your business.
But we failed to claim this facility in particular this store. I never claimed my points in this store 365 days they saying only one story internet is not available.
And when we orderd medicine simply they saying the staff is not available. Unable to process door delivery.
So what is the use of door delivery and points.

Now payment options by paying phonepay we getting some extra benefits from phonepay. Why store persons not providing this.
And i asked several times the company excutive phone no for discuss this issue s. Simply they said we have no company person number.
Without company person s how they appointed. And this people not displaying the company cotact details in this store.
In this store why the staff not providing the cash receipts immediately and redeem the points.
Really your company not provided internet facility to this store.

Finally check my transactions with your store by facing this type problem we purchasing in other stores.
Take necessary actions on this store.

K srinivasulu
[protected]
Nalgonda

On 03062018 a duplicate bill issued by apollo pharmacy, ramamurthy nagar, near yerranapalya bus stop, bangalore on vide no.16016cc0023732 for rs.620.85p against the damaged original due printer malfunction which was submitted to my insurer. They have rejected the claim stating "duplicate bill". Hence i need a handwritten bill to claim it again. Please send the bill through your above retailer in my undernoted address.
G k mishra, mob [protected]
Sc/57, plot 273/3 po shaktinagar rourkela 769014 odisha.

I had purchased appolo glycometer from near by appolo store. Today i visited same store for glycometer strips. They said model has stopped the response was bad from one of your staff. What we have to do investing on this? Why we have to buy one more instrument by losing money for non supply of strips. We had great belief on appolo brand but very sorry to note the way they behaved.
Please arrange to resolve by supplying strips or exchange.

I am a regular customer (My card no.[protected]) of your pharmacy located at tarnaka #[protected]/b/1-3, secunderabad, telangana with your regn n: 351/hd/ap/2008/wr — 36aaaca5443n1zj], when ever i visited and bought medicine they are in the practice of saying they in busy and they will give bill later they will write the amount in a separate long book and the points will be added automatically when they will generate the bill. It happened several times and i have never received such bills or points on my card. Today when i insisted for the bill and demanded for previous bills the person in charge behaved rudely and staff was laughing at act of that person, which is highly acceptable in any business and liable for the proceedings before the court of law.
Hence i request kind authority to enquire in to the matter and justificable remedy or else i will knock the doors of proper forum holding you responsible for the cost and consequences arising there on.

Hi,

I brought medicine at apollo Pharmacy Madambakkam, Bill number 14534CSO207398 bill amount 414.65
i brought Diapride M2 tablet 15 Nos HSN code 30049079 batch number DIDS0061 total amount billed 192.00 whereas price on the medicine is Rs 175.50.
When questioned to staff, he is blunt and saying do whatever you want, go and file a complaint with Apollo grievance of consumer forum, we will continue doing this .
Have been a customer with Apollo Pharmacy for last 3 years and when asked for old bills for checking, they are refusing to give.
Please advice and take necessary action so that other people dont get fooled or robbed of their hard earned money

My number [protected]
Apollo pharacy madambakkam22281514

I am working in canara bank which have corporate tie up with you, wherein we have to get 10%discount on total billing and same i was getting since last 4-5 years. But yesterday when i purchase from one of shop at new c g road, ahmedabad. Only 5% discount given for even i have argue them he told whatever u got is correct.
Same 10% discount rate is also told by us while canvassing apollo health insurance which means we were giving wrong information to our bank customers.

Also i want to know when it is chnged to 5% from 10%

Invoive bill is attached herewith

Bhupendra

[protected]
[protected]@gmail.com

Sir,
I sent money rs. 1954.15 for purchase of apollo blood pressure monitor on[protected] at 11.39 am
But till now i have not yet received any reply from your end. No order no. Was given to
Me but at that time it is displayed "
Reply will be given when the order
Is confirmed".
So please do something needful as early as possible. Waiting for your early reply.

Apollo Pharmacy — maramreddy anil reddy on Sep 11, 2018
Sir I am customer of your fharmacy.my apollo card no is[protected].sir my old mobile no is [protected] this mobile no is stopped due to loss of mobile number is closed.So I want to change the mobile number I hope you may fast action in this regard.sir I called your customer care number. as much as possible immdently change the mobile number thanks...

Direct Discounts are not given to the customer even for the bill amount exceeding Rs 450. In some cases the bill amount Discounts are added to the Apollo card number. But whenever we try to claim that money in the next bill they say system has some problem. This as become a routine. The counter sales persons behaviour is very much questionable. Total dissatisfaction from the store earlier it was not the case but things have changed now very badly.

Dear sir.
Iam complain from kadayam circle. Always i brought abbott company ensure diabetie powder. Every time price is rs 555 (400gm) now i buy the ensure powder rate increse by rs 600. If i asking kadayam apallo pharmacy. They said price will increase by distibutter. But another pharmacy same product sell by rs 550... Why this varation like that.?
Why not add the system right reasonable price.?
How buy normal person this rate.? Kindly i need permanant solution
And check attached the pharmacy bill

My contact [protected]

Hi,

I have placed an order no.[protected] on 6sep2018, till now i did not receive any update on that.
Its been approx 4 days but my order did not even reach to 2nd stage.

This is the first time i have placed an order from your online portal, trust me i will never take a chance to order again from your website.
No one from your team responds:
1. I have written an email at [protected]@apollopharmacy.org, on 6sep but i did not get any response yet.
2. When i tried to chat with your agent, he is taking hell lot of time to respond to me. He might be busy with chatting other people. After long wait he sent me reply, sir you will get a reply once its dispatched.

Your services are worst. Try to improve it otherwise you will start loosing your trust from market.

Thanks if you can help this order to get delivered quickly.

In case of any discussion, you can reach out to me on kanishak. [protected]@gmail.com

I approached nizampet apollo pharmacy asked travacom eye drops it's available, i showed my discount card issued by maxbupa insurance and it's worth rs.1000/- after that he told that net is not working here.

Two more shops of apollo at nizampet main road asked that medicine but no stock.

It is life medicine for me.

Take action against concerned.

Hi, i want to bring this to your concern when whole india is switching towards digital transactions its utterly disappointing that the apollo pharmacy at iit hyderabad doesn't have the digital transaction facility like paytm, tez. And we as students of iit hyderabad always to be dependent on cash for availing your services. Please take it seriously and try to make digital payments options as soon as possible at iit hyderabad.

महोदय,
मै AP64075 एम्प्लोयी id... बोरीवली एक्सर रोड के ब्रांच मे फार्मासिस्ट के पद पे काम कर रहा था नौकरी छोड़ने के बाद मुझसे जबरजस्ती 8000 का shrortage भरवाया जबकि मै जब छोड़ा तो कोई ऑडिट नहीं हुआ था.. ये तो गलत काम भी किया और पैसा भी दिया ये कहा का न्याय है आप बताइये..
और हा मुझे नौकरी छोड़े 2 महीना हो गया लेकिन मेरा settlment नहीं दे रहे बोल रहे की attendence aprove नहीं है मैंने तो काम 30 दिन आपके policy के acording किया.. मेरी degree और एक्सपीरियंस लेटर किस आधार पे दिया तब सोचो आप... गरीब आदमी बिना पैसे के दर बदर भटक रहा हु.. चोर लोगो को आप इंचार्ज बना दिए हो उस ब्रांच मे ये एरिया एक्सक्यूटिव को भी पता है... वो चुराए हम भरे ये कहा का न्याय है.. मेरी आपसे बिनती है कुछ करे प्लीज... ये सारी बाते मैंने HR से बोला है फिर भी कुछ नहीं हुआ
एक्सर ब्रांच का इंचार्ज चोर है एक्सक्यूटिव लड़की होने के कारण उसपे लाइन मारते है करते कुछ नहीं... Plz do need ful action
Mera paisa ek month का दे नहीं रहे क्यों

We are welcoming, apollo pharmacy, for establishing their pharmacy centres
In each corner of the visakhapatnam city. The thing is that a patient is some times dependent on pharmacies for small ailments, like, fever, cough etc.
Most of the appolo centres, the services are very poor. The staff appointed
Are very poor in medicine knowledge. Where as some medical shops are providing excellent services for small ailments of the patients. Customer must
Feel confident about the services of the persons. I observed near to my house, the apollo phyarmacy, well decorated, but, the staff are not upto the
Mark in giving medicines for small things also. Please appoint efficient
Staff so that people will be confident for coming to apollo pharmacy.

Your pharmacy (K. K. Nagar, chennai outlet) staff ms. Tamilarasi's behavior and attitude towards me (I am a senior citizen and buying my regular medications for the past ten years since i underwent cabg i. E bypass surgery.) was very rude and impolite on september 2. I came back even without buying medicines and not only that i decided not to buy medicines from any of your outlet until my complaint is addressed to and i am spoken to regarding this from a responsible person from your side. My mobile number is [protected] &[protected].