Apollo Pharmacy — Non delivery of medicines applied through urworld sbi e pharmacy

Address:Flat No. 303, Eden-1, Hiranandani Estate, Patlipada, Thane (west) Maharashtra 400 607. Ph : 7506368315, email:

I submitted a prescription along with medicines - Jalra Tab 50 mg -6 strips (15x6) on 29.04.2021 through SBI E Pharmacy app - UR World. The nearest apollo pharmacy located at Anandnagar, Ghodbunder Road, Thane (west) have not received any order for home delivery. As I am diabetic and cannot move out due to quarantine (covid), pl arrange to deliver the medicines at the earliest. I.Thyagaraju (Retd/Pensioner of SBI),
Please accord priority.
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Complaint comments 


Sathyanarayana s Retired officer SBI
We are regret to inform you my orders for medicines have been cancelled multiple times which are urgently required. You say shortage of medicines and d non availability of stocks. We have approached some of Apollo Pharmacy shops where the said medicibes are abduntly available. Why are you cancelingoing the orders giving false reasons. Please enquire and the orders placed by me immediately. We are not able to contact to redress our grievances. If this goes on we are not able to avail the benefit extended by SBI to senior citizen like me
Iam a retd staff of SBI. I applied for medicine on 12th Aug. On 13th the status was preparing bill. But last three weeks the status is preparing bill. They did not deliver the medicine. I sent so many messages. No response. Can't. contact them. Always saying outoff coverage area. My PF No 2456605. Name. Lalitha A OrderNo[protected].
UR World order No ; AL[protected] dated 31.03.22 Shows pending confirmation.
Apollo UR World order no, : AL[protected] dated 31.03.22. shows still pending for confirmation .No one to accept call. My SBi PF I'd : 1245376. This is most most urgent.i think you have no capacity to control the system.
I have today placed orders through the ur world app. I am unable to include the following medicine as the last item. I have sent a message to apollo pharmacy, velachery to include the medicine while billing my order. The last item which i am unable to include is - brugel ointment tube ... 1

my pf no.505021 name - s.Raghavan cell : [protected]
I placed order through UR World on 06/09/2022 which was delivered on 08/09/2022 by appolo pharmacy. But it is very much regretted that whenever I am going for new order, the shows as "previous order pending". I several time informed though ur word app "contact us" but in vain. As a result I I am being compelled to purchase medicines from markt. I am a retd sbi pensioner and at this old age this type of negligence should not be acceptable.

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    +91 40 6060 2424
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    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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