AppsDaily Complaints & Reviews

I have handed over my Gionee P5W with apps daily on 19 Nov 2016, it has screen damage.i have not received it yet.
no proper response from customer care & no commitment (they provide 21 days handset delivery timeline)
my complaint ID is ADN_141116_[protected]
its a fraud company, don't buy such product.
the website too don't post any recent updates about the claim
i want my cell fully repaired asap.

I have handed my S7 edge Mobile with apps daily since 9th Nov 2016 in one of the Chennai AppsDaily connect Centre.
(It has screen damage)
I have not received it back yet . And whenever I m calling in this number [protected] i, e there customer care number they are not provinding any proper status update of the claim other than just "its under repair" and "wait for 21 days then call". No proper commitment.
No responsibility.Seems like its a fraud company.
The website too does not work well, we do not get any recent or proper updates of the claim.
Now, I just want my Mobile back repaired or not repaired.
And this company( Appsdaily) only harasses there customer mentally.

Apps daily always tell a lie and never give give me Solution of my problems.
My phone has been damaged in july.
And till date they does not mentioned my mobile phone.
And returned my hand set and told me that we don't have parts of your mobile.
Plz
Plz
Plz.
Help me to return my repair cost .
Apps daily estimate no.
AD_D_110716_[protected].
And Receipts of app daily and documents are attached below.
Plz
PlZ help me sir please.

Hello Mam/Sir,

I have purchased AppsDaily Insurance for the mobile we have a new gadget - Mobile Iphone 6s . Then less than few months the screen/display was broken. We have an insured phone so we lodged complaint through customer care and handed over to the service center in Ganpati Plaza, MI Road, Jaipur with Rs. 2400/- as fee. i have no clue the status when i keep tracking on website is still repairing and we tried getting hold of the service manager on the call. He claims that there is no spare in the market. What the hell. Is this why you are making all the customers fool. Everytime we check the status with the ID Provided there is no update.
Please better advise is what would be the best way to get the work done.

My claim Intimation number ADN_031116_[protected]

This has reference to your mails dated Nov 04, 09 & 11 regarding claim of Mobile Insurance.

As advised, i have completed all formalities and you have process claim which is evident from your mail dated Nov 09 & 11, 2016.

Since more then 45 Days, neither you give Mobile nor gave status of my claim process.

This act of yours is deficiency in service.

In view of same i request you to process my claim within 7 days of this mail, failing which i will be constrained to approach appropriate court of law as per law of this land at your risk and coat there of.

Regards
Arvind Singh Bais
Mob. - [protected]

I have handed my cell iphone 6s with apps daily since 21 novmber 2016
(It has screen damage)
I have not received its yet
No proper service no proper commitment
Only one thing get to hear wait for one week wait for days and all
My complaint id is ADN15_161116_[protected]
No responsibility its a fraud company
The website too dnt work proper no recent updates on website of the claim
I want my cell with fully repaired with in 24 hrs
Appsdaily sch a bad cmpny

Hello,

This complain is in reference to insurance id : ATN_130916_[protected]

I had registered a theft insurance complaint on 12th September 2016 which got approved on 16th September 2016. Thus i had submitted my documents in the given time frame. Thus i was given an assurance at the connect center that the claim will be given in maximum 25 days. I waited patiently thereafter for 1 next month. After 1 month i got to know that my claim has been approved and i am to be given a new handset. A mobile no. was given to me that of the sales advisor(Mr. Nitin). After telling the whole case Mr. Nitin asked me for some time and thus after some time he told that the same model is not available in the market and thus told me to wait for some more time till he can contact his dealers. After some time he gave me the no. of his senior manager (Mr. Apish). To whom i again explained the whole incident and then he said the same thing to help me out and give me a new phone. But after some time he said that the phone(Iphone 5s 32GB) is not available in the market and thus i can either buy a phone that is same as of the invoice value or can purchase a higher version of the phone by paying the difference amount. To which i agreed and thus he connected me to his APPSDAILY DEALER on conference and asked about buying a iphone 6s 32 gb. He quoted me a price which was even higher than that of the MRP of the phone. To which i said a "NO" and thus apish told me to refund the amount in my account. Thus for further clarifications he gave me the number of his senior(Mr.Hemant) Who heads the process for North India or North Delhi. I had some expectation that atleast this person would help me out. To which he never gave a clarity on what has been happening to the claim. Thus in todays time none of the Three customer representatives (MR.NITIN, APISH, HEMANT) pick up my call ever. They read my messages but don't reply to them.
Please reply to the complaint and provide me a solution for it.
Intimation ID : ATN_130916_[protected]
Customer Name : Karan Chandna
Phone No. : [protected]

I have registered claim of ADN_291016_[protected] dated 29/10/216 through your customer center.

We have submit handset and related documents to your customer center. Yesterday i called to customer care and know the status of my handset but the status is still saying they have received handset and documents. But no update on delivery. I am not getting any update on my claim status and they are just denying the mobile delivery giving logistics issue due to demonetization since 1 month.
I really hate the worst service and want to complain in Consumer court against company...

Sir/Madam,
Its a regarding the ASSESSMENT - TOTAL LOSS (NON REPAIR) AppsDaily Damage Claim (AD_D_120316_[protected] Pravin Jadhav
I have received the confirmation mail regarding the total damage claim and asked for ALL ORIGINAL DOCUMENTS and DAMAGED EQUIPMENT INCLUDING FULL BOX WITH ACCESSORIES (with Sony Experia Z Ultra mobile full box accessories). Then I have submited all the relevant documents and accessories within 7 days of April on the below address.
UB Insurance Associates
C/O Apps Daily Solutions PVT LTD.
6th Floor, C-Wing, Oberoi Garden Estates,
Chandivali Farm Road, Andheri (E),
Mumbai 400072, INDIA.
Why I have not yet received the claim amount for Rs. 10950/- which was approved by the apps daily insurance company till today?
Yours faithfully,
Pravin Jadhav

My mobile was damage and it was submit in jaipur office 1 month ago. At the time off selling the insurance product, they provide 10 days gaurentee of repair now it was extend to 21 days, they charge from us 1000 also, 2-3 times we had send the mail, 50 times i had call at jaipur office but no response, till date i am not getting any response. Pl help

My claim number is ADN_181016_[protected]. Regular follow up with call center then I will not find proper services, miscommunication, misguide and cease my phone with in correct cause. I have submitted my claim after checking and approval. correct phone which was return from apps daily of my first claim.

I am submitted correct mobile IMEI phone with check with connect center executive. Request you to please return my mobile phone.

After registration of claim executive at indore office told me that you have received the call from investigation team and after approval you can submit your document.

But no any update and call received from apps daily team After my regular follow up I knew that my claim is approved then I was visited at indore office but it was closed and I am call to call center and inform about this then executive told me you may visit on monday but also monday it was closed and continue visited at indore office but it was met me closed then I ask to call center "When Indore office is working" they replied me indore office was closed and not address to when it come to working. After regular follow up they miscommunicate and misguide me to go to ujjain office but not not gone and visited to indore office and surprise that indore office is working then indore office executive take photo of my mobile phone, photocopy of invoice, 5% charges on invoice, check IMEI and photocopy of my ID proof.

After regular follow up with apps daily on call center they inform me you have lodge fake claim. How it? I am submitted correct IMEI phone and incidence then I received the call from investigation team about this and cease my phone.

Regular follow up call center executive take my address for my phone return to my address only and will be dispatched to me from 12/12/2016 to 17/12/2016 but not phone return and closed my claim.

I am not submited wrong IMEI phone and not fake claim with you.

I appreciated apps daily but now apps daily disappointed and sad to me.

Request you to please return my mobile phone. I am not wrong claim.

I insured my mobile phone from Appsdaily insurance company. I gave my mobile phone for repairing to Appsdaily team on 04-May-2016 as it was under insurance. But they didn't repair it nor giving claim amount also not replying to emails. While calling on their helpline number not getting any response ann if am checking status on Appsdaily site getting same below message with updated date everytime from last more than 7 months :

Appsdaily Company's URL - http://appsdaily.in/
for claim status - http://claims.appsdaily.in/

Claim Status

The claim status for AD_D_040516_[protected] is as follows:
We have verified your documents. Settlement of your claim is being finalized. You may check for next update after 18-Dec-2016.

Handset Status:
Handset has been returned without Repair by Service centre.

I claimed for my iPhone on 3rd November and it's been 45 days I'm not getting any response. I keep calling on helpline number and nobody response well there. I'm tired of calling ur helpline number and talking to people over there as nobody give me any satisfactory reason. Intimation Number is ADI_031116_[protected]. According to your Insurence it's just 21 days and now it's more that that. Pls help me out or kindly return my phone. I'll manage it myself. It's a shame for your company

I have registered claim of adn_291016_[protected] dated 29/10/216 through your customer center.

We have submit handset and related documents to your customer center on dated 18/11/2016. Yesterday i called to your service team and know the status of my handset they put request for calling to me and your office mr. Pankaj singh calling me, your claim rejected and seized your mobile.

Now we request all friends please inform to your friends and relative don't purchase above products. It's waste of time and money.

It's fake company.

I have handed my cell s7 edge with apps daily since 19 oct 2016
(It has screen damage)
I have not received its yet
No proper service no proper commitment
Only one thing get to hear wait for one week wait for days and all
My complaint id is adn_c_191016_[protected].
No responsibility its a fraud company
The website too dnt work proper no recent updates on website of the claim
I want my cell with fully repaired
And appsdaily is really harassing me mental
Wanna going to write a letter to pm modi too soon...
No reply of mail.

I have resister a complaint on 1/june/2016. There is no response from your side. Now what is status of my phone. Intimation id no is ad_d_280516_[protected]. I have register the complaint with all documents. I kindly requested to take necessary steps for solving this problem as soon as possible. My mobile number is also mentioned below is [protected], [protected].. When i checked the complaint status it seen complaint has been resolved. How the status being resolved. Please mention how the complaint being resolved.

I had submitted my samsung galaxy J2 handset for repair, vide complaint number ADN_C_141116_[protected] at their kolkata service centre. after physically verifying the phone, taking and sending snaps of the phone from different angles, and obtaining approval from their head office, collecting 500 rupees, they sent the phone to mumbai. i received a mail after 15 days saying the phone has been tempered with and a part missing and hence the claim is rejected and they are confiscating the phone. i had never got the phone opened or repaired from anyone as the phone was hardly 4 months old. moreover, under what ground can they confiscate my phone. i have sent them two e mails but the same has been unanswered. if no suitable reply is received within a week, i shall have no option but to lodge an FIR.

I have given my phone on 17th October for display change as i met with an accident and the my display was damaged. I was asked to wait for 21 days as i will get my phone repaired. But today its almost 2 months and there is no information regarding my phone .
Intimation id - ADN_C_141016_[protected].
Name - Sameer Shakeel khan.
I feel very sorry to say that i have never experienced such bad service ever.

Dear Sir,
With reference to the claim against AD_D_050815_2678858, I am continually in touch with you and your local office at Dehradun (uttarakhand). Your area Manager Mr.Hasan told me to wait for some time and he will enquired with in 15 days. Now, he advise me to contact your dealer . I contacted to dealer M/s ujjawal telecom .He told me to contact you. This is now enough…I am going to server a legal notice to you and your dealer in consumer forum and district court.
So, Kindly resolve my case as soon as possible before I serve a notice .
Regards
Sushil Uniyal

I have handed my cell S7 edge with apps daily since 19 Oct 2016
(it has screen damage)
i have not received its yet
no proper service no proper commitment
only one thing get to hear wait for one week wait for days and all
my complaint ID is ADN_C_191016_[protected].
no responsibility its a fraud company
the website too dnt work proper no recent updates on website of the claim
i want my cell with fully repaired

Claim registration number no.[protected] in name of mohit nanda from Amritsar.
submitted s7 edge mobile for claim on 17.10.16 but till date no reply from apps daily.
Have called numbers of times snd visited the office at amritsar many times but even the stagf does not know any thing. Giving fame committments to return the phone in 10 days always.

Regards
Mohit Nanda