AppsDaily Complaints & Reviews

Dec 09, 2016

Updated by Tanay Goyanka My Samsung Galaxy Note 4 Bronze Gold, which was insured from AppsDaily, was severely damaged when I met with a road accident. I notified the company about the same and got claim intimation ID ADN45_221016_[protected]. I submitted the damaged handset along with a sum of INR 15, 000 (Fifteen Thousand Indian Rupees) in cash at the AppsDaily Customer Connect Point on 26/10/2016. (They said, the handset was beyond repair, and i would get a new handset of exact same model or refund of the invoice value, and for that I need to pay 25% of my invoice value (60, 000)). I was promised that i will get the replacement within 10 days. Now, it has been over 40 days, and there is no response from the company. As per the promise, i should have got the replacement by 6/11/2016. Now, whenever i call them, they say, due to demonetization, the case is delayed (demonetization came into effect on 9/11/2016). I guess, the company works on white and legal money, so there shouldn't be any trouble in providing me the replacement, as govt. has taken all measures to maintain the cashflow . They say that the handset is "under repair". What are they repairing in a replacement case, as you need to pay 25% only in case of a replacement. It has been the worst experience with any company so far. In the modern era, almost 1.5 months beyond a cell phone is very troublesome.
Update 1)
So, Finally got a call today[protected] from AppsDaily that the phone has to be replaced, as it cannot be repaired. This situation was clear from the day 1 itself (that's why the made me deposit INR 15, 000). Now as the same model is not available (Galaxy Note 4 Bronze Gold), they are offering me a Galaxy S6 as replacement. I bought the phone for INR 60, 000 in September 2016, the price of the phone is still the same, while the phone I am being offered costs almost 50% of my phone's price. I have already paid 15, 000 as the depreciation on the price. Now, they are telling me to wait for the phone to arrive, it may take 1 month, 2 month, they can't say. I want them to either refund me the remaining price of my phone, or at least offer a phone of similar value

Nov 29, 2016

Updated by sachin barak Mere phone k claim ko 6 month ho chuke hai. but ab tak appsdaily ne mere paise nhi diye hai.or nhimera phone wapis kiya hai. chor company hai bhai. koi bhi isse apne phone ka insuance mt krwana
mera claim no. ADI[protected]
ye chor company hai bhaiyo.
Maine apna claim 16 may 2016 ko krwaya tha.