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Aramex Couriers Complaints & Reviews

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Last updated Apr 9, 2024
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Chennai City Corporation
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600032

Aramex Couriers reviews & complaints page 15

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N
Nasibah Matuan
Feb 5, 2022
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Wrong pick up timing

Address:bu tina, sharjah

This is the 2nd time the courier is doing the wrong timing of pick up. i already told the call center to pick up the parcel but they are calling when i am not available.

I told the call center agent to pick up the parcel from 3pm - 5pm

they came at 14:32 pm 05/02/2022

agent who called for pick up: [protected]

why are they coming when i am not available? i already paid everything...
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R
Romeo.AR
Feb 3, 2022
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Delivered my parcel to the wrong address

When I ordered a parcel, it auto filled the address, which ended up being wrong. When I realized my mistake, I contacted the seller and Aramex via email and Facebook message to update my address which I was assured it was all fixed up. It had been sitting at the deport for so long, they had time to fix this. I received conformation it ended up being delivered to that wrong address anyways. The company I bought it from, even emailed to fix...
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Manuela Henwood
Feb 3, 2022
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No attempt to deliver to my door as requested

Address:Atticus Street, Woree

3/02/2022 --Delivery driver made no attempt to deliver to my door in this unit complex. Gate code was provided several months ago now as my parcels were repeatedly returned to depot. Driver does not do his homework to collect information he needs to make this delivery.
Turned up to depot this morning. Just happened to be talking to the delivery guy who said he 'attempted' to deliver, he said made a call to my number but left no message....
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A
akankshya9
from Cuttack, Odisha
Feb 2, 2022
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Trying to charge again for prepaid customs and duties

Address:god knows

For shipment [protected] aramex is trying to charge me the prepaid customs, taxes and duties again, i have shared the the invoice of my purchase where it's clearly mentioned that i have already paid for shipping, duties and taxes, whereas their customer care representative told clearly that it's none of their business if i have paid the duties, taxes and customs they haven;t received it, when i told them to contact(fenty beuty-from where...
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Address:14 Apricot Street, Primrose East, Germiston,1401

I'm awaiting delivery of the laptop bought on the 2021 and have not yet being delivered. I have sent through several enquiries on the matter but am still not being responded to by anyone from ARAMEX Couriers??????????????????????????????????...
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A
Alexics
Jan 31, 2022
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Poor service

Good day.
I sent my father a parcel to Johannesburg last week Tuesday 25th January 2022. They said he'd get it the next day which would've been the 26th January 2022. It's the 31st January 2022 and he still hasn't received it, everytime he calls they give him a different story. I extremely disappointed and won't be using aramax ever again or recommend it to anyone....
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Y
Yugeeta Aiyapoo
Jan 31, 2022
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List of items

We have arranged for courier and Aramex representative in Singapore is acting so irresponsible and giving an answer the item is lost we will make the claims for you. It is not the value, the good and time we have been spending running after Aramex. We need clarification on our courier, AWB: [protected]...
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V
Vishalkr001
Jan 30, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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I already paid a order by prepaid mode ..at delivery time they were asking for cod

Address:K2

I already paid a order by prepaid mode ..at delevery time they were asking for cod .i already paid huge account for that...
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S
Sandeep turan
from Karnal, Haryana
Jan 29, 2022
Jan 29, 2022
This thread was updated on Jan 29, 2022
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My parcel not reach yet

Address:1st floor sangwan complex near malik hospital gohana road panipat haryana

I am in panipat.my parcel not reach at my address.aramex employee not call me and they show my parcel that customer not available but every time I present my address.they are very lier .My parcel is very important for me.plz send me quickly my parcal today.my shipment tracking no.is [protected]...
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T
Tenzin lakmon
from Delhi, Delhi
Jan 27, 2022
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Order from Nike.com is pending because of KYC issue

I added (achi oyo house) in my address mistakenly because the building is popular near my house, so I could get the product easily. Now aramex is asking for KYC. When I send them the pic of my adharcard and pancard pic. They r not accepting because of address mismatch and now I am having trouble getting my order. Please help me get my order!
My address is house no-28A, block no-7, new aruna nagar, majnu ka tilla, Civil Lines, Delhi-110054...
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K
Kumarmahtani
Jan 26, 2022
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Non delivery of docs awb no 33906694835

Address:Meadows 4 street no 1 villa no 6 dubai

My shipment from kotak Mahindra is lying at your al quoz hub no one has called when ever my daughter is following up and your off is saying we will call till now no one has called
Thanks
Kumar mahtani
[protected]...
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H
Hlapogadi
Jan 26, 2022
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Complain about not receiving my parcel

Address:Limpopo Schoonoord GA maloma village sekhukhune 1124 Stan no. 180

My name is Maloma Mante and I have paid the custom fees early on 2022/01/ 17 but haven't received my parcel yet. Order no. [protected]

I hope to receive my parcel soon. Thank you!...
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Address:Bloemfontein

My parcel was not delivered at my adress after the sender contacted me to inform me that my parcel was on it's way and will be delivered during the week of the 10th of November 2021.

I tracket my parcel every day with tracking reference number DBP[protected]. My pacel never arrived at my destination (address).

On the 19th of November 2021 when I looked again on the Aramex shipment history it showed that my...
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P
Preethi15
Jan 26, 2022
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I am complaining about the delay in the delivery

I was supposed to receive my driving licence today 26th January and took leave from my work. I am really disappointed with the service. They did not bother to contact me or inform me regarding the delay in the delivery. Prefer to contact other service providers who could give good service to the customers....
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I
Indrajit Tamang
Jan 25, 2022
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Address getting rejected

Address:T G Lake Vista building number C122, 152/2, Lake Point Tower Avenue, Road, AECS C Block, Begur,

My Aadhar card address is from Darjeeling West Bengal. And the delivery address which I am with my current address is from Bangalore. I work in Bangalore, i stay at my brother place who owns this house. Now I don't understand the item which I purchased and paid why these details was not asked I could not have ordered only. What am I supposed to do now, I don't even understand....
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R
Rainy Rappai
Jan 25, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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Delayed delivery service

Address:Njadha street, Abudhabi

I didn't get my courier. I want to contact your customer care service....
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R
rosie24
Jan 25, 2022
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Canceling my booking

Address:sharja industrial area11

Booking reference number A23565E, yesterday the courier came to our factory to collect the boxes, but for some reason he inform the person incharge that he will comeback next day to collect the boxes, then when i called the operator today he inform me that my booking was cancled from our side, besides the driver is the one who cancel the booing...
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L
lerato
Jan 23, 2022
Jan 29, 2022
This thread was updated on Jan 29, 2022
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TDD-10.1 Netbook PC, 10.1 inch, 1GB+8GB, Android 5.1 ATM7059 Quad Core 1.6GHz, BT, WIFI, SD, RJ45(Pink)

Address:14 Apricot Street, Primrose East, Germiston

TDD-10.1 Netbook PC, 10.1 inch, 1GB+8GB, Android 5.1 ATM7059 Quad Core 1.6GHz, BT, WiFi, SD, RJ45(Pink)

the product was bought in March 2021 via Zasstra Online and I've never received the product 'till today, on my recent enquiry with Zasstra, I was referred to Aramex as I'm told that you were supposed to deliver the products is it was shipped long time ago.

Kindly advise on the progress and why it took so...
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M
Jan 20, 2022
Aug 13, 2023
This thread was updated on Aug 13, 2023
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Shipment was given by a rude driver to someone else

Address:alkhobar 31952

I received a whatsApp massage today morning at 11.53 AM regarding my shipment ([protected]) and asking for my location which i did.
at 16.15 the driver calls (i am outside) so i went out but there were no one so i texted him (were are you) ho immediately calls me and tells me he is in a different location which my other house in a different city so i asked him why didn't com to the sent address he replied in an unprofessional way (if...
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H
Jan 19, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Did not receive my parcel

Address:1 Huron Lane, Dianella WA 6059

I had called Aramex customer service Team every day about my parcel had been held at Western Australian depot since 21/12/2021 almost 1 month. Three different customer service given me the ticket as reference number 5486193 and said will send me an email for clarification, but I don’t receive anything after I hang the phone. So date by date gone past there is no email or anything from Aramex customer service Team. I was so disappointed...
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