Aramex Couriers Complaints & Reviews

I have ordered an item from alibaba.com with tracking number [protected] and i have been asked to upload my kyc document through sms. I have uploaded my kyc but has always been rejected everytime i submitted. And i have been receiving messages that i have to upload my kyc to clear my order. I'm uploading my original documents properly again and again by request for kyc message now how can i help them and myself?...

I’ve ordered from nike.com under the tracking no [protected], to which i am required to submit my documents. I have submitted more than 10 times already yet they keep sending mails saying it’s rejected everytime... I have submitted all the required documents,
I have been trying to contact the customer service but i am not being able to get through with them...

Tracking no: [protected]
I received this shipment few days ago, the custom/vat charges 1658.72 inr i paid before delivery on their mobile app, but they still forwarded the shipment using cash on delivery. I had to pay the amount again to collect the shipment, so i have been charged twice, please refund the charges i paid online on you app. My registered mobile no. Is [protected]...

I’ve ordered from nike.com under the tracking no [protected], to which i am required to submit my documents. I have submitted more than 3 times already yet they keep sending mails saying it’s rejected everytime... I have submitted all the required documents,
I have been trying to contact the customer service but i am not being able to get through with them...

I have ordered items form amazon.com on the 8th of december to dubai.
I even tracked the items on the amazon website and they have arrived in the warehouse long ago.
The items were supposed to arrive at my home before the 25th which was christmas.
After multiple attempts in arranging delivery inside a time frame that i will be at home and calling the aramex company there has been no change in arrangement it seems.br...

I ordered some item from ali express, shiped from china (Hangzhou bai shou logistic technology (Hiwu). But the delhi airport rejected due to kyc doc.

I send many time my kyc doc. (Adhaar, votter id and pan card) for my kyc approval. But they did not accepting me till today!!!

Please, confirm my kyc doc. And to contonue to ship my parcel. I waiting for long time to deliver my parcel.

Please, take...

I ordered some item from ali express (Awb [protected]) but the delhi air port custom demand kyc doc. For to continue tracking my percel. This is my kyc doc.

My order percel is own individual item for me. It is very important to me. I waiting for long time to deliver to me. But delhi airport deley for about my kyc doc. They deley my percel many days. Within till today!

Please, can you send me my percel as fast...

My tracking id is [protected]

I have received email to submit kyc documents. But they are not clear as to whose docs. The one who ordered? Or the one who paid? This is my first time ordering internationally so i am confuced in this matter.in hurry i uploaded my docs (I'm not paying) as the link would expire soon. I am really confused. Upon tracking it is still saying additional docs reqd. Since last week. Everyday i receive...

I have ordered lebron soldier xiii by you custom basketball shoe from nike.com and i have provided my kyc information.

It keeps getting rejected and i have tried contacting their office in malleshwaram in bangalore. They have no idea what is going on and do not provide a solution to my queries.

I have provided my aadhar card & pan card.

This is my shipping id - [protected]

I have...

شركة نصابه ومعندهمش اي مصداقيه ولا نظام وسوء خدمة وتأخير في تسليم الشحنة وحاجه تقرف؛ انصح اي حد ميتعاملش معاهم نهائي وانا بالنسبة ليا كانت أول واخر مرة اتعامل معاهم لأنها اسوء شركة واسوء تجربه بصراحة
Aramex is the worst company ever, i advice everyone not to deal with thembr...

One of the shipment from my Axis bank did not delivered to me. Aramex Company Oman representative did not contacted the customer. After inquiring from Axis bank, i received a reply stating that courier company returned the shipment. How a Courier company can accept a shipment without any contact number or email address. If it's a Postal Address given by the bank, how or whom they contacted for the same....

I have ordered a book from amazon which has reached your warehouse in bangluru. I had received the e mails regarding the documents for it to be cleared from customs. I have uploaded the same at least 4 to 5 times till date. Still the next day i get the message about failure of the custom clearance. I am not able to contact the corresponding office telephonically bcoz none of them are correct. Your web site is not receiving the required data...

I have ordered an item from nike.com with tracking number [protected] and i have been asked to upload my kyc document through sms and mail. I have uploaded my kyc but has always been rejected everytime i submitted. And i have been receiving messages that i have to upload my kyc to clear my order. As i have ordered using my short name and does not match the name on my id cards. What should be done in this case?...

I have submitted my kyc documents but are not being accepted as my electricity bill does not contain my full address. I have no other proof as all my other bills are addressed to my other house. My hawb no. Is [protected] please accept my documents as i am helpless and it is important that i receive this package. I hbe even sent my maintenance bill with it. If not could you send it to my other house which is located in hebri?...

My order under tracking no. [protected] from Nike.com is rejected due to non clearance of customs. I have consistently been trying to upload my kyc documents images in the aramex link provided in my mail without any success. I have been uploading documents on link given by aramex but the next day or even after few hours a messages pops up saying that require KYC documents. I also followed the link ‘request custom clearance-aramex’ and...

I submitted my kyc. but i get an email again saying that it had been rejected due to some technicalities but the link that gave was expired and it has been almost 29 hrs since then that i have gotten a new link and the customer care does not work. i looked on to the website also but it was on no help. please convey this message to the company so that i can get my shoes faster....

My shipment was expected to be delivered by aramex on 15 november, 2019 but they are still not able to deliver it to me and customer support only asks to wait for some time
Their courier servicing is extremely poor
I request aramex to trace it as quickly as possible otherwise compensate for lost good. My awb no. [protected]. If my problem would be unable to resolve then i will never be again trusting aramex...

I have been notified about the requirement of kyc documents for the delivery of my product s. I have updated the same, like zillion times at your site. The stupid site site accepts it, after multiple attempt s but they keep sending me a msg later, that the same has been rejected and you need to update it again. M not a jobless person, that i ll keep doing the same thing over and over again. The stupid site has taken almost a month for the...

I ordered a medical training simulator form china & is shipped by aramex, i received a massage which saying that upload your company kyc documents, i received it once and i am not aware that it gets expired within 30 min, now the link does not work & i have not received the same till now. There is no link to upload kyc document on their website. How can i upload my kyc documents. Please give a suggestion...

Tracking number: [protected], aramex employee: [protected]@aramex.com

I got email from the above mail (A call also) that my parcel is held for customs on 3rd sept 2019, so she said me to give all orders list with the payment or bank receipts for the same. She also told me not to give payment receipt for the shipping cost to aramex and so i did not attach it and sent the rest documents. Now sept 7th i got sms that my customs duty...